Just received my new iphone 4S, upgraded my itunes on my Dell and the sync keeps locking up and not syncing.

cant get my new iphone 4S to sync with my computer.  I already downloaded the new itunes on my computer and still it just locks it up.

Restore the phone as New, and do not reload your backup. If you still have a problem with it you have a hardware problem.

Similar Messages

  • HT5622 I have just received a new iphone 5s and need to set the Apple ID with my work email.  I used my work email on my personal iphone 4s to set up an icloud account and it will not let me use my work email as the Apple ID on my new iphone. What do I do

    I have just received a new iphone 5s and need to set the Apple ID with my work email.  I used my work email on my personal iphone 4s to set up an icloud account and it will not let me use this email as the Apple ID on my new iphone.  As it is a work phone I need to use this email address as my Apple ID.  How do I do this?

    when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email

  • HT201269 I have just received a new iPhone 4s and have connected to iTunes and done a restore but none of my purchased apps have come across. After the restore I click on done but the only option is to select my iPhone which takes me back to restore it ag

    I have just received a new iPhone 4s and have restored it from the last back up I did before I got the new phone, however, after I do the restore the only option I get is to click on "Done" at the top of the page but then no data or information from my phone shows up and when I click on the "iPhone" button on the top right hand side of the page it takes me back to the previous page and gives me the option to set up a new phone or restore again.  I have just restored my husbands iPhone 5 and had no issues at all.  They were both backed up on the same day last week.

    That does happen.  It depends on how hard the server is being hit, as well as the connection speed of your system.  If you are on a windows system, you will want to disable any antivirus or firewall software during the download.

  • HT201407 I just received my new iPhone 5c and cannot open it to insert the SIM card.  The instruction say to "slide to open" but I cannot open it!  Please help!

    I just received my new iPhone 5c and cannot open it to insert the SIM card.  The instructions say to "slide the back off" the phone but I cannot get it to open.  Please help? 

    Huh...? Where did you get it? And what instructions are you looking at? The instructions do NOT tell you to slide the back off. The back doesn't come off. The Sim slot is on the right side of the phone. You use the tool that came with it or a paper clip to eject the SIM tray and put your Nano-SIM in it.

  • TS1369 i just received a new iphone now I cant sync with my pc

    i just received a replacement
    iphone now I cant sync with my pc

    Sorry to hear that.
    If you have a question, then explain your issue in far greater detail than "cant sync " and ask it.

  • I just bought a new iphone.  Can I freely trade this in for the 4S?

    I just purchased a new iPhone 4 on July 31st.  Now that the new 4S is released, can I trade it in since my phone is so new? If not, I basically get screwed if the new phone really is 7 times faster.

    kahtrump wrote:
    I just purchased a new iPhone 4 on July 31st.  Now that the new 4S is released, can I trade it in since my phone is so new? If not, I basically get screwed if the new phone really is 7 times faster.
    Actually it's not 7 times faster. It's actually 2x faster in CPU and 7x faster in graphics.
    As was also mentioned above, all the iOS 5 Features will be on the iPhone 4 as well, with the exception of Siri, which is only available for the iPhone 4S.

  • Upgraded to iTunes 6.0.5 and not Itunes wont install

    Hmmm...
    I started using my itunes 6.0.4 and it told me a new version was available so I clicked upgrade to 6.0.5 the installation started, removed my old version and now when it goes to install the new versin it just quits and installs nothing.
    The installation goes all the way to the end but at the end a windows pops up and tells me that "The Installation was interupted before ITunes could be completely installed". I looked on the support FAQ and all my settings are fine and I am the administrator.....What gives. Not only could I not upgrade but I can no longer us itunes...very fustrating. From the looks of it, many other seem to having similar problems but were able to get around it by using the Quicktime standalone. I tired that but got the same error as I did with iTunes...
    Any ideas anyone?

    Ok I figured it out and finally after the 76th installation of iTunes/QuickTime I got it to work. Here is what I did, for me It acutally was a combination of several other threads. When I tried each one on their own, it did not work. Once I did them all...it did. Perhaps the difference with me is that I was running Windows One Care Live + Windows Defender (antivirus + antispyware + firewall)
    Anyway, If anyone else is having this problem hope this helps. I am using Windows XP Professional (I dont if it will work/applies to XP Home but I would guess all but item 1 below would)
    1. Read the support article:
    http://docs.info.apple.com/article.html?artnum=300361
    On Windows XP sp2 it wont actually let you do what the article describes...or on my installation it wouldn't. So I just logged on as the Windows Adminstrator on my domain controller and and added to my domain security policy (then removed this setting it after I finally got itunes installed sucessfully).
    Reboot (uggg)
    2. Read the support article:
    http://docs.info.apple.com/article.html?artnum=302386
    Since I was having problems with Both new versions (6.0.5) of the installer for QuickTime AND iTunes I justed deleted everything under C:\Documents and Settings\All Users\Application Data\Apple Computer instead of just the files it tells you to. Since nothing was working i figured what the heck.
    Reboot (uggg)
    3. Just in the event my antivirus was silently preventing the install I turned everything off by using the view/change settings option in Windows Live OneCare app (double click on the icon in the taskbar). Here is the kicker....when I tured that off, it still left things running!!!! What the heck is that.
    Anyway So I went to Start->Settings->control panel->Administrative Tools and ran the services app. I scrolled down and manually stopped the Windows firewall, Windows Defender, and Windows Live OneCare services. To stop you just left click and highlight the service you want to stop then click the stop button at the top of that window (next to the play button)
    (NOTE if I left those running I still had hang problems in the install...believe me I tried and failed, must acutally turn those off manually)
    4. Install the Standalone QuickTime new version:
    http://www.apple.com/quicktime/download/standalone.html
    Reboot (uggg)...It worked!!!
    5. Install the new version of iTunes:
    http://www.apple.com/itunes/download/
    Reboot (uggg)...It worked!!!
    6. Now that everything was running I went back into the windows live onecare view/change settings by double clicking on the icon in the taskbar and restarted my windows antivirus, firewall, and antispyware.
    Rebooted (grrr) and computer is running normally again.
    Well thats what I did and everything worked fine and my Ipods are all happy now. If this works for you gimmie a "Amen brother".
    Peace
    Dell   Windows XP Pro   Windows One Care Live also running

  • Just received a new iPhone 5, have taken old sim out of old iPhone 4S and switched it of, now my new phone just says no service, it's on ee how do I get it to work.

    Why won't my iPhone 5 work? Just says no service?

    Hello Timmy790
    Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Regards,
    -Norm G.

  • I just got a new iphone since i broke my old one and i cant get my imessage to work? Need help

    I just got a new iphone 4 simce i broke my old one and my imessage or facetime wont log in

    In regards to texts - SMS/MMS, you need to contact your carrier.

  • Just got a new iPhone and now the phone and iPad won't sync together

    I just got a new iPhone bc of switching to AT&T. Now the phone and iPad won't sync together. Ie. start a text on one and continue with the other

    Do you mean tether?
    iOS: Understanding Personal Hotspot
    http://support.apple.com/kb/HT4517
    Use Bluetooth to tether your iPhone, iPod touch, or iPad
    http://www.macworld.com/article/1159258/bluetooth_tethering.html
    How to Connect an iPad to an iPhone Via Bluetooth Tethering
    http://techtips.salon.com/connect-ipad-iphone-via-bluetooth-tethering-25472.html
     Cheers, Tom

  • Just received my iphone 5 upgrade...do i set it up as a "new iPhone" or 'restore from itunes backup'?

    i just received my iphone 5 upgrade in the mail today. trying to set it up and dont know if I am supposed to set it up as a "new iphone" or "restore from itunes"?

    If you have a backup, restore the backup. It will restore the settings you had on your old phone

  • I have just bought a new iphone 4 as an upgrade to my iphone 3GS.  How can I transfer all my apps and data to the new iphone 4 and keep facetime etc on the new iphone 4.  If I do a restore of the iphone 3GS I only get the 3GS apps (i.e. no facetime)

    I have just bought a new iphone 4 as an upgrade to my iphone 3GS.  How can I transfer all my apps including saved levels in games etc. and data and folders to the new iphone 4 and keep facetime etc on the new iphone 4. When I have done this for someone else they got all their data etc but lost the Face Time App and teh iphone 4 looked like the iphone 3 screen.

    There is no FaceTime app for the iphone, FaceTime is built into the iOS. Follow the directions here:
    http://support.apple.com/kb/HT2109

  • I have just bought a new iPhone and gave my old one to my Mum. My problem is that even with a new SIM and phone number I seem to be getting her messages as well as mine on my thread. They are also being recorded as both sent and received so she must be pa

    I have just bought a new iPhone and gave my old one to my Mum. My problem is that even with a new SIM and phone number I seem to be getting her messages as well as mine on my thread. They are also being recorded as both sent and received so she must be paying twice for each SMS sent. Help please

    Wipe iPhone/iPad/iPod touch clean
    There are a few steps to do:
    Switch off iMessage in Settings > Messages
    Switch off FaceTime in Settings > FaceTime (iPod touch 4th Generation or later, iPhone 4 or later and iPad 2 or later)
    Delete iCloud in Settings > iCloud > Delete Account
    Finally Settings > General > Reset > Erase All Content and Settings.
    Un-register your device: https://supportprofile.apple.com
    Now you can sell/give.
    Now, you should get her a new Apple ID to sign in the options above.

  • I have Itunes10.6 on my macbook but just got a new iphone and it says i need to upgrade my mac but the mac says it has the latest version??? Should I download the newer version?

    I have Itunes10.6 on my macbook but just got a new iphone and it says i need to upgrade my mac but the mac says it has the latest version??? Should I download the newer version? If I do will all my content merge?

    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    And see http://support.apple.com/kb/SP575

  • I just got a new iphone and we are hooked up to the same apple ID in this family, and his Ipad Have been receiving my texts. How can I fix this?

    I just got a new iphone and we are hooked up to the same apple ID in this family, and his Ipad Have been receiving my texts. How can I fix this?

    Welcome to the Apple Community.
    You could simply ensure that only the numbers and addresses you wish to use on each device are checked at Settings > Messages > Send & Receive. However this isn’t an ideal solution because the other person can always change these settings from their device and have some fun with you and your contacts.
    You’d be far better getting them to delete your account from their device and have them create one of their own. If you are sharing an ID for some other service such as iTunes, you can continue to do so, you only need change the ID for messages.

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