Just recieved ipod nano 7th generation and when plugged in to computer it is not registering on computer or with itunes

Just recieved a brand new replacement ipod nano 7th generation and when plugged in to computer it is not registering on computer or with itunes, I have tried resetting ipod. I have uninstalled itunes and reinstalled itunes. I have tried various cables and know they are compatible for charging the ipod, what else could it be?
Darlene

Hi Darleneann8,
Welcome to the Support Communities!  The article below will help you troubleshoot the issue you are having with your iPod nano not being recognized on your PC:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
I hope this information helps ....
- Judy

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    Hello apbvieira,
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    http://support.apple.com/kb/ts1369
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    What version of the Windows Operating System do you have?
    What version of the iTunes software?
    The troubleshooting steps below may help you with this:
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    http://www.apple.com/support/ipodnano/assistant/itunes/#section_1
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
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  • My iPod Nano 7th generation is not detected in Itunes

    Hey there,
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    So when I got my iPod, I installed iTunes and everything went very well..
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    I went through a lot of questions on here, but I couldn't find any solution for my problem
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    well actually I did connect my iPod 3 days later or so to my charger, because a friend of mine asked me if I'm sure that the cable is not broken. So I connected it and it charged, when I thought "Well let's try on the computer again". I plugged it in and it was detected again.. so uhm I don't really know why it did not worked the last times.
    So maybe try to restart your computer and turn off an on again the device and try it later on again.. maybe it will work then:)
    I'm sorry I can't help more!

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