Just reinstalled Windows, Can't restore iTunes backup

I just reinstalled Windows 7 on my computer, and after installing the latest version of iTunes available from Apple, I can't restore any backup I made prior to the reinstall, with iTunes giving me error code -69.
I've tried reinstalling iTunes, but no dice so far. Should I be trying to do anything else to get this working?

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

Similar Messages

Reinstalled Windows - how to restore iTunes from backup?

OK, here's the short succinct and none-waffley version of my question:
Under OSX there's a whopping big (xml?) file stored in the iTunes Library folder, but where is that on Windows? I've read about a Library.itl file, is that the same thing? If so, where on earth is it please?!?
And now for those who don't mind reading a bit, I'd like to explain my problem (a blank looking iTunes library after reinstalling Windows / iTunes) in a bit more detail. A lot of hard work and many listening hours went into crafting those smart playlists and I'd rather like to get them back if that's at all possible?
Here's what I've got to go on:
- the "iTunes music folder" is on a disk partition that remained untouched during the reinstallion process, so all my music's still there (else I wouldn't be quite so relaxed about it!!!)
- my "My Documents" folder is also on another untouched partion, but I don't think iTunes saves anything there does it?
- before reinstalling Windows I backued up my "Documents and Settings" folder from C drive. I assumed everything I'd need for restoring iTunes would be stored in the "Application Data" subfolder (or whatever Windows calls this in english - it's Anwendungsdaten in german)
So after reinstalling iTunes and before starting it for the first time, I copied my backup of "Docs & Settings/Rich in Berlin/Anwendungsdaten/Apple Computer/iTunes" to the corresponding place on C drive (and also the same named folder from "Local Settings"). Then I started iTunes, remembered that this is a PC not a Mac and saw an empty library window. Which brought me here.
As I wrote at the beginning, I suspect Library.itl has something to do with it. Can anybody confirm this and/or tell me where to find it, please?
Cheers
a computer designed by the devil Windows XP Pro iTunes 4.8 and why do so many only use this to show-off irrelevant items they own???
BeigeG3 400/256/40 OS921, PismoG3 400/640/40 Windows XP iTunes 4.8 and why do so many only use this to show-off irrelevant items they own???

iTunes operates as a database of information for your music files. The actual music files are stored on your PC, not within iTunes. iTunes keeps absolute references of the music file location and other information in its database file. This allows iTunes to use music files from any location on the PC: different directories/folders on the main HD, another internal drive, an external drive, or a network drive (or any combination of the above). Each song reference has a specific and hardcoded path so iTunes can find and play (or sync) it. Move the file, change the path, re-map the drive it is on, and iTunes will lose the file (giving you the '!' of a ‘Broken Link’). Lose, move or corrupt the ‘iTunes Music.itl’ file and your complete Library will ‘vanish’.
If you delete, corrupt, or otherwise lose your ‘iTunes Library.itl’ file, you will end up with a ‘blank’ Library within iTunes. Nine time out of ten, your underlying music files are still on the PC. They can be ‘re-Added’ via the File==>Add Folder/File menu command, but you will lose some of the music meta-data. Recovering your Library via backup copies of the iTunes database file, or from importing the XML file is always preferable.
The iTunes music information (meta-data) is stored in two places: the actual individual song files themselves, and the iTunes Library database file (‘iTunes Library.itl’). There is a corresponding XML file that is created by iTunes, but not directly used. See: What are the iTunes Library files?.
Song attributes stored directly in each music file are as follows: Artist, Album, Song Title, Year, Comments, Compilation tag, Lyrics, Genre , Grouping, Composer, BPM, Album Artwork, Bit Rate & Kind (Both not tags - inherent to the file itself).
Song attributes stored in the iTunes Library database file only are: Playlists, Ratings, Play Count, Last Played, Date Added, Date Modified, Equalizer, Volume Adjustment.
While it appears that all of the music attributes (except for Album Art) are also written to the XML file, when ‘Importing’ the XML file back into iTunes, it will not capture the Ratings, Play Count, Last Played, and Date Added attributes. The XML file can be somewhat useful, but it is usually better to have legacy copies of the ITL file for restoring your complete Library.

When reinstalling Windows I lost my iTunes library, can i import my ipod?

when reinstalling Windows I lost my iTunes library, can i import my ipod and get all my tunes back in iTunes.
vaio Windows XP

Youcan copy the contents of the ipod back to the
computer using software that you can find online -
take a look at this thread :
http://discussions.apple.com/thread.jspa?threadID=7145
08&tstart=0
I did this with my ipod nano and it worked just fine. But with my wife's ipod nano, I can't find the music folder in her ipod when I open it up by double-clicking on "My computer". I can see a contacts folder and a couple of others ("calendar" as I recall" and something else), but no music folder that I can copy.
Any suggestions, anyone???
Dell 4700 Windows XP

Can I back up computer with time machine on lion then reinstall snow leopard and restore from backup safely

Can I back up computer with time machine on lion then reinstall snow leopard and restore from backup safely?

If your machine came with Snow Leopard or earlier and you have your install disks, yes, you can reinstall SL. However, you will need to erase the entire hard drive so you will lose all your files. Also note that there are some apps (such as Mail) which can't be downgraded "automatically" such as with a restore from Time Machine. Here is some info on TM:
http://pondini.org/TM/14.html

HT1414 My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to all upon and need the r

My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to call upon and need the restore to retrieve info onto my phone, I am a real novice to this...... please help, !!!!

If anyone else is looking for a solution to this same problem, I was able to get it working looking through several older discussions.
The solution was to use the password that I had on my iTunes account the very first time I set up the iPhone about a year ago. I changed my iTunes password about 10 months ago; but apparently, the backups continue to use the password that existed when the phone was first set up.
A couple of troubling things with this are that 1) I didn't apply a password when I did the backup this afternoon so I don't understand why it was required when I did the restore a few hours later. and 2) it makes zero sense why iTunes would not be smart enough to use the current accout password when requiring the password to restore from a backup made with no password.
I thought iTunes and Apple were smarter than that. With so many posts stating exactly the same problem, it is clear that this is bug in the software.
Best,
Craig

On itunes I backup my iphone and now I can not restore the backup because I forgot the password, what should I do?

on itunes I backup my iphone and now I can not restore the backup because I forgot the password, what should I do?

See iTunes and encrypted backups here...
http://support.apple.com/kb/HT4946

I have already update to iOS 6.1 on my iPhone 4. I have a problem to sync with the iTunes. I cannot backup, sync and transfer purchases from the iTunes. I can only restore the backup. Anyone has any idea about it?

I have already update to iOS 6.1 on my iPhone 4. I have a problem to sync with the iTunes. I cannot backup, sync or transfer purchases from the iTunes. I can only restore the backup. Anyone has any idea how to solve this problem?

also must mention i have never had trouble that i couldn't fix on itunes but all of this has started since i have been using icloud for basic backups hope this helps solve problem

HT5772 i can't restore my backup from my itunes cause not enough space on phone.

i can't restore my backup from my itunes cause not enough space on phone.

The thing is my disk C: only have 24G space. After backup only left 2G. Can i restore my iphone through different location such as my external hard disk? Can i copy the back up folder to my external hard disk then delete the one at C: ?

Got a laptop and forgot password can I just reinstall windows 7

Can I just reinstall windows 7 or 8 to get bypassedthe password or do I nee to download password recovery

You can do a System Recovery to reinstall Windows. You will need to use the F11 at power on- see the section on "Recovery when Windows 8 does not start correctly".
Windows 8 Recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03489643&tmp_task=solveCategory&cc=us&dlc=en&lc...
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Yoga 2 11 Need to reinstall Windows, can't find how

Hi folks. I bought a Yoga 2 11 for my son at Christmas and of course he managed to download a really nasty bug in a Minecraft map file he loaded when I wasn't around. I can't get this thing cleaned so I thought I should just reinstall Windows since he hasn't had it long and we don't have much to backup/reload. I can't find a darn thing in Support for a Yoga 2 11 and didn't see my Windows license code anywhere. Could someone point me in the right direction on how to do this?
Thanks,
Samantha
Solved!
Go to Solution.

Hello and welcome,
I moved your post from the Windows Tablets board to this forum. First, let's verify: you're talking about a Yoga 2 11 laptop, not a tablet?
You should be able to power on using the Novo button and run a OneKey reset to factory state. The User Guide (Windows 8.1) – Lenovo Yoga 2 11 will help. Check page 25.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество

How can i restore old backup without deleting my existing data

how can i restore old backup without deleting my existing data. unfortunately i have deleted few of my old photos and restored them from my old backup. i got the deleted photos but lost my recent data and photos. how can i get those too.

You cannot. However, if your back up is through iTunes on your computer and you do an internet search for something like "iPhone BackUpExtractor", I believe there is software that will help you access the SQL database that is your back up. You may be able to pull out what you need.
Once you restore from a back up, any data that was on the phone is gone.

I can't restore my backup in G570 laptop

i can't restore my backup in G570 laptop, i have already backup my data throw onekey software i was install new windows in my laptop then i install onkey rescue software but i can not restore may data in system kindly help me....
Solved!
Go to Solution.

Hi, you can use third party software to help you restore from your backups, eg, AOMEI Dater Backups, acronis true image, easeus todo backup, etc. http://www.aomeitech.com/features/partition-volume-restore.html

Can I restore iTunes library by help of iPod?

Hi,
I had iTunes library on a stationary computer which had a hard crash. Had the library synked to my iPod touch. Can I restore iTunes library to a new computer by help of the iPod? How?
Best regards,
Lovisa in Sweden

It has always been very basic to always maintain a backup copy of your computer.
Have you failed to do this?

Can I restore a backup of an iphone5 from different carrier?

Started off with an iPhone5 on Sprint - long story short it got returned due to numerous data issues and I wasn't going to wait past my 14 day return to see if it gets better. I'm in the process of switching over to Verizon (as soon as they get more iP5's), but I'm curious if I can safely restore my backup from the Sprint phone to the Verizon phone without 'crossing the streams' and somehow pushing down the Sprint config.
Just looking to build some confidence that I will NOT screw something up royally with this approach.
Thx!

Yes. The carrier you use doesn't matter.

TS3694 hello, can not restore my backup from computer to my iphone because the iphone has ios 6 and the backup was done on ios 7

hello, can not restore my backup from computer to my iphone because the iphone has ios 6 and the backup was done on ios 7

I just changed my iphone for some problems so my last backup was done under ios 7 and the new iphone has ios 6 that i would like to keep

Just reinstalled Windows, Can't restore iTunes backup

Similar Messages

Maybe you are looking for