Just restored 2nd gen ipod touch music won't play and screen freezes

I don't know if anyone can help, but i had a secound hand 2nd gen ipod for xmas, i restored and updated it on the computer and i was working fine, then over ther weekend it started to freeze so i striped again back to factory setting now it will down load stuff but won't play games ( it freezes) and when i put music on there is know sound. i have tried it on a nother computer and i have scaned for a virus. please can anyone help?

Try to set it up as new device without using the latest backup, explained here:
How to back up your data and set up as a new device
Has the device been jailbroken by the former owner? If yes, your problems could be a result of that:
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

Similar Messages

  • HT201263 Elusive connection error whilst trying to restore 2nd Gen iPod Touch device (iOS 4.2) via iTunes

    Hi.
    It's been a while since I've updated my iPod, and now that I've tried to update it (from iOS 4.2), whenever I click the 'Check for new updates' [for my iPod] button, iTunes states that the latest version is already installed, which obviously is NOT the case.
    I am using the latest version of iTunes, and have already tried re-installing it.
    After attemping to update, the next logical step was to restore, despite losing some of my data this way, for I currently have no-choice but to update via a different system to my usual managing computer of my device(s). However, an unexplained error occured, and my iPod is stuck in recovery mode (displaying that 'connect to iTunes' image it shows at this point).
    Now, I've tried repeatedly to restore th iPod via iTunes, but it just won't work - as it is 'extracting software' (as indicated at the top of iTunes' window), it stops, giving a rather vague error: 'The iPod "iPod" cannot be restored at this time because the iPod software update server could not be contacted or is temporarily unavailable'.
    I have no idea why this occcurs repeatedly, as it is persistent to do so.
    I'd also like to confirm that my system is correctly connected to the internet at a speed that should be ample to install any required updates (furthermore, this error occurs after no-more-than 1 minute after attempting to restore the device)
    Thanks in advance
    ~mini.

    Thanks, but you don't happen to know anything else about this, do you?
    Also, I've now realised it was pointless trying to update my iPod, for I've now found-out that the 2G can't be updated past 4.2.1 (or something) anyway >_>

  • My 2nd GEN iPod Touch has stopped working completly and ive had it for only 9 months

    my iPod screen went blank when i locked iit and i cant see my screen

    dont worry you just have to restore it

  • OS 10.3.9 / iTunes 7/ 2nd gen iPod touch - help!

    Hi,
    I've just ordered 2nd gen ipod touch, not arrived yet, but i read online that it must run on itunes 8. I've just tried to urgrade my itunes 7 to 8 but got message saying that OS 10.3.9 does't support version 8? Help! Does this mean I need to buy OS 10.4 or 10.5?
    Thanks
    Clare

    Thanks but not what i wanted to hear! ;-(
    Thinking might try running it off my Win XP laptop for a bit to start with. Now I think about it
    had same problem when I tried to install my sisters iphone on my PB few months ago but it worked on my Win XP with whatever itunes version it is I cant remember - hopefully it will work ipod touch
    too!
    Thanks
    Clare

  • 2nd Gen Ipod Touch screen just went dim

    On my 2nd gen ipod touch my screen just went dark, no "backlight" or brightness. I'vwe turned off the auto brightness, I've restored the whole ipod and I am running iOS4.1. Up until today I have had no problem like this. I, of course, can't find anything on the forums similar to this. When I bring the ipod out of sleep I have a lit screen until I slide the bar to unlock, then boom no light. If I catch the screen in the right light I can see the apps, but other than that, NO Deal. Is there a fix??? Is anyone else having this problem???
    thanks
    Tim

    Well, I think it is fixed or I have gone the longest amount of time with the screen not going dim, no thanks to Apple.
    I went as far as trying to jailbreak my ipod and "downgrading" to iOS3. I got it jailbrokenm but could not downgrade to anything, so I went back to iOS4.2.1.  It actually worked worse while jailbroken, the screen never lit up.  The "fix" came about when I created a whole new library for the ipod, loaded a fresh download of iOS4.2.1 and took all of the extra apps off and so far the screen has been staying lit all the time.  the only thing i can think off was that there was something wrong with library file.  Now if Apple could come up with an easy was for me to have my ipod open the new library when connected istead of me having to do the Shift+click method, becasue I am not sure if it is safe to delete the original library file.
    Anyone having the same problem try creating a new iTunes library and copying your music files over, hopefully it helps you too.

  • 2nd Gen iPod Touch stuck in restore mode

    My Friend recently gave me his 2nd gen ipod touch that he no longer uses as a gift, i decided to restore it so i could put my music on it and remove all the apps that were on there because i wanted more space for music, while restoring i came across a problem, an error message popped up and said, "The iPod "iPod" cannot be restored, an unknown error occured (2003)." i have the latest version of itunes installed and ive tried everything mentioned in the following article http://docs.info.apple.com/article.html?artnum=307219, this ipod was fully functiong before i attempted to restore it and now its stuck in restore mode and will not work at all, i do not feel like paying to talk to an apple representitive to help me with a problem that shouldn't be happening in the first place so if someone could help me here that would be greatly appreciated.

    Well i had kinda the same problem. I pressed the wake/sleep button and the home button for 10 seconds. Then it shuts down. You connect it to iTunes and says this iPod was in restore mode, and continues or starts again. Hope can help!

  • 2nd gen iPod touch - Factory restore not working

    I'm trying to factory restore my 2nd gen ipod touch.  I figured I could simply choose the factory reset in the setting and it would do it's thing.  Now it says it needs to connect to iTunes in order to complete the process.  However, when I plug my phone into my (windows) PC, iTunes doesn't recognize it.  It makes the normal sounds and starts charging, so I know the PC recognizes that it's connected, but iTunes will not.  now, I can't do anything on the ipod - it just sits there like a brick,   help!

    Tap Settings > WiFi > your network name (or at least the one with the check mark). Tap the little blue > next to the name. Look at Device IP - if it starts with 169.x then your router has not issued you an IP address
    You also should have "Renew Lease" and "Forget this Network" buttons. Try pressing Renew Lease to see if you then get a valid response from your router.
    If this doesn't work you can try these things:
    1. Reboot your router (just unplug the power cord for a minute, then plug back in). If this doesn't fix it, try disabling security to rule that out.
    2. Reset the touch network settings - tap Settings > General > Reset > Reset Network Settings
    3. When the touch restarts, tap Settings > WiFi > other and re-enter your network name, security, and network password.
    There is more troubleshooting info [in this support article|http://support.apple.com/kb/TS1398].
    Hope this helps.

  • I just got a 2nd gen Ipod touch with iSO3.3.1 I want to update it to iOS 4.0 how do I do this?

    just got a 2nd gen Ipod touch with iSO3.3.1 I want to update it to iOS 4.0 how do i do this?

    Open itunes,   plug in ipod.  it sbhould tell you there is an update.
    If not then click check for updates.
    iPod touch User Guide (For iOS 4.3 Software)

  • HD Video's Won't Play on 2nd Gen Ipod Touch

    I recently bought a 2nd gen ipod touch, i had owned one before, but that was when HD videos were basically just starting, so i had never had problems with getting tv shows on my ipod, i have recently downloaded 2 HD episodes of Family Guy, but whenever i try to put them on my ipod an error comes up that they aren't a supported format, is there a way i can trade these HD versions for SD versions, or a way that i can get a converter that can put them in the right format? (When i looked on itunes, i only saw hd episodes, because it was season 9 of family guy, i have no clue if there are any SD versions, so a converter would be the most helpful)

    HD is NOT supported on the 2nd gen ipod touch.
    Every time you download HD content, the SD version automatically is downloaded as well. Sync this version, not the HD version.
    I would guess that there is an SD version/ Look more closely.

  • Scrabble won't load on my 2nd gen ipod touch

    I've downloaded scrabble on my 2nd gen ipod touch and it won't load, can anyone help me please?

    This Scrabble requires iOS 4.3 or later but your 2G can only go as high as 4.2.1
    https://itunes.apple.com/us/app/id284815117?mt=8

  • Movies converted for AppleTV won't sync to 2nd gen iPod touch with iTunes 8

    I have about 40 movies that I converted to "Apple TV" format with Quicktime Pro. They all play fine on my Apple TV. But only one of them will sync with my new 2nd gen iPod touch... and that one was converted by someone else for me to Apple TV with iSquint!
    iTunes tells me the remaining videos cannot be played on this iPod. ***? They play in iTunes, they play on the Apple TV... what's the difference with the iPod?
    So now I'm having to completely reconvert all my movies to iPod format with the function in iTunes 8 "Create iPod or iPhone version" but this is PAINFULLY SLOW!!! One video on my brand new 3.06Ghz iMac Intel Core 2 Duo took FOUR HOURS
    Anyone else having this problem? Anyone else find a faster way to fix it???
    HELP!!

    It just does.
    You can do it quicker using other tools.
    For instance I have a hardware device called Turbo.264 which shifts the conversion off the computer and is much quicker.
    You can read all about it here :-
    http://www.elgato.com/elgato/int/mainmenu/products/Accessories/Turbo264/product1 .en.html
    Ian

  • 2nd Gen IPod Touch - Software crash using Krusell Music Multi Adapt Case

    When using my new 2nd gen iPod Touch with my old Krusell Music Case. When I close the case the software of my iPod crashes and the only way I can restart is to do a hard reset. It was Ok with my 1st gen iPod Touch.
    Is it possible that the magnets that are used for keeping the lid closed are effecting the electronics somehow? Do I have a problem with the iPod?
    Comments would be gratly appreciated.

    I doubt if it is the magnets but it is more likely that case is pushing on the Sleep/Wake button. I don't believe the gen 1 and gen 2 iPods are the same size.
    You can test the magnet theory by turning your iPod on and moving the magnets over the device.

  • 2nd Gen Ipod Touch won't upgrade

    Hi, I purchased my 2nd gen Ipod Touch in 2009 and since then I was able to upgrade to 3.1.2. A year ago when I tried to upgrade higher, itunes would take forever to back up. A small loading window appeared and it stayed that way for hours. Itunes crashed.
    Yesterday I was able to complete a successful manual backup of my ipod touch using the latest itunes software. This time itunes didn't crash and it lasted 15 hours.
    But when I clicked on the upgrade button again, the small window appeared and itunes froze again. Before doing this I also made sure to have 2.3 GB of capacity available and I got rid of my largest apps.
    Is it possible to upgrade to 4.0? I have read previous discussions and people don't have a problem with upgrading. 
    I use Windows XP and I downloaded the latest itunes.

    The topic of your referenced article is:
    iOS 4: Syncing Notes
    A 2G iPOd can go as high as 4.2.1. 
    For the OP, do you have a 2G iPod?  Identify your iPod here:
    Identifying iPod models
    Eric Ross wrote:
    Your iPod touch can not be updated to iOS 4. http://support.apple.com/kb/HT4191

  • 2nd gen ipod touch sleep/wake button will not work

    Like the title says, the sleep/wake button (top button) doesn't work on my 2nd gen ipod touch. In short, I can't put it into sleep mode (I have to wait the one minute), turn it off to save the battery, take screenshots, or even reset it (without iTunes, anyways).
    I don't have any guesses on why it's not working. It just stopped working one day. I don't see water damage (via the water damage detector in the earbud jack), and I don't think I dropped it in a way that would harm it (unless dropping it on carpet counts).
    I should also mention that randomly, one day after school, I was messing with it, and the button worked. I think the battery had died, and I managed to turn it on then. It worked for a few hours (I charged the battery), and then it went back to not working.
    The warranty's up (and I'm broke), so I can't repair it. I also want to point out that the problem started not long after the warranty expired. What, at this point, is my best option? Should I just save up for the newest model? Or would it be cheaper and more efficient to save up just enough for a repair? Any other options I should consider?
    Thanks in advance.

    As I said, you can move on to Restore. Backup everything then Restore as New. Restoring from backup would just copy whatever software issue you may have. But it sure looks more and more like a hardware problem. Take a close look at the button to see if perhaps some dirt particles are stuck there.
    You can also make an appointment with a Gnius at the nearest Apple store to have it diagnosed. Apple does not fix iPods, they just replace them with refurbished units, so it won't be cheap. Prices are here: http://www.apple.com/support/ipod/service/prices/
    You can Google for third part repair hops or do-it-yoursel kits.
    Good luck.

  • 2nd gen iPod touch+iOS 4.2.1=problems

    Hi!I have a 2nd gen iPod touch which has iOS 4.2.1 I'm using it with a Samsung Galaxy microphone headset. Since I have iOS 4.2.1 on the iPod, it skips tracks, stops in the middle of the track and starts to play another one or just simply puts itself into FFW or stops while in my pocket. I'm using the device with this Samsung Galaxy earphone/mic combination for a long time, however I had no problems with it under earlier iOS versions. The shuffle for shake option is switched off in the settings of the iPod. Why is my iPod still going crazy in my pocket? Even when the screen is locked?

    Try the following to rule out a software problem:
    - Reset. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears
    - Restore from backup
    - Restore to factory defaults.
    If you still have the problem then you may have a problem with the headphones. Maybe a bad connection or intermitent short/open.

Maybe you are looking for

  • Group Footer Sum Problem

    Hi Oracles! I am using Crystal 8.5 and I am having a problem getting a SUM in a group footer. In the column I wish to add up and place in the footer has a formula field with the following: Sum ({TicketDetail.packetsSold}, {Product.description})*{Prod

  • Help please - cannot get IP address

    Hi everyone, I have a WRT54GS router with WEP encryption. I have 2 laptops, both with XP. I cannot get one of the laptops to get an IP connection. It connects to the router, but when I run ipconfig, I get the following error message Windows IP Config

  • Internal Error 11004

    I'm converting some projects from Framemaker 9 to Framemaker 11 using Dita 1.1 and the composite template. Initially, I had set up to use Dita 1.2 using the ditabase tempate but am changing them based on advice from the forum  Other than an error reg

  • JSP Webapp Design Issues

    Hi, I have to write a simple discussion board as part of my project. For now, I would like to keep it simple and just list all the threads on one page (unlike what we have here, where 15 threads are displayed per page). Anyway, my main question is: S

  • User switch messes up Display Profiles

    I have a problem that's cropped up since I upgraded to Tiger. When I first startup or restart, when I open the Displays preferences I can go to the Color tab and select any of the Display Profiles I've created for either of my two monitors (Apple 17"