Just sent in daughter's Ipod touch 5th generation to be fixed....They sent me a new one....is there anyway to get the contents of her old one onto the new one?  I synced the old one with Itunes before I sent it in and backed it up on my computer.

Just sent in my daughter's Ipod touch 5th generation to be fixed.....They sent me a new one.  Is there any way to get the contents of her old one onto the new one?  I synced the old one with Itunes before I sent it in and backed it up on my computer.

Sure, as soon as you open iTunes with the new iPod connected, it will have a "Welcome to your New iPod" screen. Just choose Restore from backup.

Similar Messages

  • The camera on my daughter's iPod Touch, 5th generation, doesn't work anymore. She just got it three weeks ago. Not even sure how to troubleshoot. Help.

    the camera on my daughter's iPod Touch, 5th generation, doesn't work anymore. She just got it three weeks ago. Not even sure how to troubleshoot. Help.

    Hard reset it and report back...thatll probably solve the problem

  • My iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

    my iPod touch 5th generation had white screened an it won't let me rest it by holding down the home button an the power button for ten seconds I've pulled it in to iTunes an its not being detected what can i do as its starting to over heat?

    If you can't get it to shut down or restart when holding down the Home and Sleep/Wake buttons and you can't get it recognized in iTunes to restore it, the iPod may have suffered a hardware failure and will need to go to Apple for service. Someone else here may have additional suggestions, though.
    There is no "fifth generation" iPod touch, by the way, just for the sake of clarity; not yet, anyway.
    Regards.

  • TS4268 I have an iphone on my account & added my daughter's ipod touch 5th generation to it. Now all my iphone info is on her ipod, even my phone number! How do I separate the two? Do I need to reset her ipod?

    I have an iphone 4s on my itunes account & added my daughter's new ipod touch 5th generation. Now everything from my iphone is on her ipod & still on my phone too, even my phone # shows up as her ipod. How do I separate the 2 devices? Do I need to reset her ipod? If so when I plug it into the computer won't it happen again?

    Don't select his apps to sync.
    Your iphone will only sync what you select

  • I have an iPOD touch 5th generation that doesnt turn on, doesnt charge or anything. seems to be dead, as if the battery is done. any input?...

    I have no way of getting any specs, version numbers or operating systems. It is my daughters iPod 5th generation and it will not turn on or charge. I have tried to charge it from a lightning wall adapter as well as the usb adapter directly to my computer usb outlet witch is where it has been for about an hour now and I still have nothing...Any ideas.?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I just want to know when the new ipod touch 5th generation will come out

    i just want to know when the new ipod touch 5th generation will come out

    Apple has not announced any new iPod models. When they do, we'll all find out at the same time, I would guess, since the announcement will be prominent on every Apple-related web site and will probalby be posted in multiple threads in these forums.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
    Regards.

  • I can't sync my downloaded digital copies of Star Trek into darkness and captain america to my iPod touch 5th generation? I manually sync everything but it will not transfer at all! I have 64 gb. Help!!!

    I downloaded and synced Sherlock Holmes and start trek 3009 just fine on my iPod touch 2nd generation before years back. I manually download and sync all my stuff. But iTunes won't let me click and drop and then sync any of my downloaded digital copies to my iPod touch 5th generation. Help please

    Do they play in iTunes on the computer?

  • My two month old iPod Touch 5th Generation has a faulty earphone socket

    Hi guys,
    I have a two month old iPod Touch 5th Generation which has developed a faulty earphone socket. When I plug in my earphones, the music is distorted if I have the volume over halfway. I also use it to supply all the background music for church every week and I am struggling to get a good mix with it turned down so as not to distort. The situation is that it was a gift to me and the person who purchased it in January no longer resides in the UK and now cannot find the original receipt. However, someone did tell me that as soon as I switched on the iPod and setup the Wi-Fi and GPS, it sent information to Apple??
    Question's are, is that true? Will Apple repair it without the original receipt?

    I have checked the warranty details online as you suggested and it says it is under warranty until the 7th January 2015. I then tried to explain what the problem was, but it kept asking me to enter my telephone number but as this is a USA website, it did not recognise my telephone number, also that the stores that I could take it into were all in the USA. Have tried to see if there is an UK option on the site, but as yet, no Joy.

  • Does the Ipod Touch 5th generation support AVRCP for bluetooth connectivity.

    Do the Ipod Touch 5th generation support AVRCP for bluetooth connectivity.
    I would like to know if it supports the volume control, call answering function and next/back song panel in a bluetooth headphone. (AVRCP bluetooth)
    Does it support headphones with microphone? (for Face Time, TinyChat or recording)
    Does it support this device on bluetooth with the Ipod Touch 5th Gen?
    http://www.jaybirdgear.com/sportsband-bluetooth-headphones/
    Thanks in advance

    Thanks for a speedy reply
    http://support.apple.com/kb/HT3647
    Though this wasn't updated (not having the Ipod Touch 5) but seeing the Ipod Touch 4 having both AVRCP and A2DP, Ipod Touch 5 should also have those...
    Thank you so much... Have a wonderful day

  • IPod touch 5th generation battery drained and restored after app is closed

    I got my iPod Touch 5th generation about a year ago. I noticed it has since had an issue on the battery life that I thought was common so I did not do anything about it.
    The issue my iPod has is that whenever I use an app that requires immense energy to function, the battery drains real quick. But after I closed the app, the battery life fills up again like it has only used a little.  Video recording especially drains the battery the most where after 10 minutes of recording, it pops up saying 20% battery left from fully charged and at one point it even shuts down itself. But when it was turned on, the battery life is still around 75%. Before it runs on iOS 8, the issue is more apparent although it still exist now with the latest update.
    I did not know until just recently that I found out it is a big issue where I could not have a video recording that can last longer than 10 minutes or so. Is there anything I could do to solve this? Are there anyone else out there that has this sort of issue?

    Hey Leowjowee-
    I'm really sorry if I'm about to state the obvious, but have you tried fully resetting the iPod touch and setting it up like it's brand new?
    It's a crappy answer, but sometimes these are device specific issues, and other times, it can happen just because the kinks haven't been worked out of a new upgrade. I work in consumer IT, and the first thing I would suggest to a client with this issue (especially after an upgrade from one version of the operating system to another), would be to restore (reset the iPod to factory specs) the iPod touch, set it up like the day I bought it, only with the upgraded operating system, and see if there's still an issue. Sometimes, doing an upgrade like you probably did to get from iOS 7 to iOS 8, where it keeps all your previous settings from the last operating system, can cause bugs in the new code.
    Here's instructions for a reset: http://support.apple.com/en-us/HT201252
    Keep in mind that this will completely erase any content you have on the iPod touch, so be careful to make sure you have a backup of the device before you do anything. You can back up your device to iCloud or your computer with these instructions:  http://support.apple.com/en-us/HT203977
    iOS 8 is brand new, and I'm sure Apple is working out the bugs - but these things happen...

  • Ipod touch 5th generation drained for 4-5 hours

    hello guys
    i just wanna ask something >> my  IPOD TOUCH 5TH GENERATION was drained for about 4-5 hours and now that i charge it,its not working at all but it show's the battery percentage (it show's red thing)
    what should i do?
    go to apple store for the warranty?
    wait for it to charge?
    OR ,connect it to itunes?

    Hey Leewenramos, Try to charge it, the "red thing", is your battery icon, it's telling you-- you're out of charge. Try to charge for 30 minutes and then attempt to use, if it does not charge, inspect the charging port on your iPod, your looking for lint or foreign debris in the port that could be preventing you from charging, also try another cable, the one you're using may have failed, developed a short. The lighting cables have a history of failing / shorting out, Apple will replace if within 1 year of purchase date and failure is do to manufacture fault. And if possible try a different charging device with a new cable. You could also attempt a soft reset, Press and hold the power and home buttons together until the Apple logo appears, about 10 seconds, then release both buttons. (If you had some signs of life you could try a hard reset, Settings>General>Reset then tap Reset All Settings or connecting iTunes and do a restore, just make sure you make backups before you restore or you will loose data / info stored on this iPod, but if your iPod will not power on that is not an option.) If none of the above work, contact your Apple store and schedule an appointment to have your iPod evaluated, make sure to bring the iPod and cable and charging device if possible. Good luck. Cheers.

  • Should i upgrade my ipod touch 5th generation to iOS 8.0.2?

    so far i have the iOS 7 latest update for my ipod touch 5th generation. However, i noticed that iOS 8.0.2 is released. i know that the first iOS 8 update crashed a lot as well as decrease speed, and i'm not sure if the new update fixed it. Would my ipod still function at the same speed?

    I upgraded all my devices to iOS 8 with no problems except slightly faster battery drain.
    Note that some users always have problems with any iOS update so just because you hear of problems does not mean it is any worse than other update. It is not worse than other updates.
    iOS 8 does included some better security features so I would update

  • I have an ipod touch 5th generation, bought a new laptop and authorised it. when i try to sync it says it's not possible because there isn't enough space to hold everything in the itunes library.it won't give me the option of choosing what i want to sync.

    I have an ipod touch 5th generation 64g . Just bought a new laptop and authorised it to use itunes library. When i try and sync my ipod it says it can't do it because there isn't enough space on my ipod to hold everything in the itunes library. I already know that i can't fit everything on my ipod but when using my old laptop i was able to choose what i wanted to sync. Now i don't seem to have the option of choosing what i can sync, it just refuses to do it as there isn't enough space. Why is this???

    Hello, peppertwist. 
    Thank you for visiting Apple Support Communities. 
    When receiving the not enough space alert, he is the best article to go through. 
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503
    Cheers,
    Jason H. 

  • I just received a iPod Touch 5th generation for xmas and it acts like it is locked, when you slide the slider it says unlock button and nothing happens.  Can't slide the power off either.  It tells you the time, unlock button, power off button but nothing

    I just received a iPod Touch 5th generation for xmas and it acts like it is locked, when you slide the slider it says unlock button and nothing happens.  Can't slide the power off either.  It tells you the time, unlock button, power off button but nothing happens.  Voice just tells you the unlock button, time, poweroff button.
    Please help also itunes says I need to enter on iPod the passcode to reset to factory.  I can't get it open to enter passcode, slider doesn't work.  It is one day old and this happen xmas afternoon.  PLEASE Help someone

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!

    I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!

    See:
    iOS: Device not recognized in iTunes for Windows
    You need iTunes version 10.7

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