Just signed up for FF. Keeps telling me need Adobe Flash. All ready have it!
When I try to use FF it pops up to install plug in which is Adobe Flash. I just the other day upgraded for the latest version. I do use IE. Well I click on to add plug in and it just keeps going on like the Engergize Rabbit. Nothing happens. What's going on??
There are 2 versions of Adobe Flash, do you have the version that Firefox uses, it does not use the same version as IE.
To ensure you have the version used by Firefox, using Firefox go to http://get.adobe.com/flashplayer/ and download the Adobe flash setup file (install_flash_player.exe), then close Firefox and run the Adobe flash setup file to install Flash.
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Hi, I understand. I think they were an older person not so familiar with computers and I was doing my best trying to get them to start their own thread. They have done that, so you shouldn't have any more posts to yours.
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Is this a problem with the new operating system and how do I fix this?If you can't install or update Flash, follow these instructions.
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Ask Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN ) -
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Regards,
evil_night13 -
I recently signed up for a one month trial of adobe pro. I logged in. I cannot convert a single page of PDF file to word or Excel with this trial. I just get the request to sign up for a year. What good is the trial if I can't try it?
Hey vcomfort6,
Please ensure that you are using Adobe Acrobat and not Reader to convert PDF file to word or excel.
Could you tell me whether it is a scanned document? Does this happen with all PDFs or any specific one?
Do you get any error message? What exactly happens when you try doing the same?
Hope to hear from you.
Regards,
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If there is an option to "license this software", and it takes you to a sign-in page with username and password (not a serial number) - then just go ahead and sign in.
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Did you subscribe to an online service like ExportPDF, PDF Pack, ...?
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Photoshop CC is not yet available. Next Monday!
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