Just since the last update I can't open attachments. No matter which opener I choose, all I get is gabble. What am I doing wrong?

I can't open text attachments. Even when I use the 'free document viewer' program all I get is a pattern of letters, not clear text. I've tried every program in the choices list, which doesn't include Adobe or Word, both of which are on my computer.
I believe this problem started after the last Mozilla update, but I'm not sure. I receive messages in my Mail.com account on a cycle towards the end of the month, and this cropped up since the end of last month.

You need iTunes version 11 for iOS 7.
iTunes version 11 requires OS X 10.6.8 or later...
Click on the Apple icon.. Top left in Finder...
 > About this Mac > Version...what does it say?

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