Just switched to Firefox. Can't install a "bookmark on Delicious" button on my bookmarks as I could with Safari. Any ideas?

On Safari I could just open a blog with a recipe that I liked and hit my "bookmark on Delicious" bookmark and it would open up and I could put the recipe in my files. I can't seem to set it up with Firefox. Both Firebox and Delicious have been no help.

I suggest you start over with the install of Windows. You can use an Upgrade version of Win 7 to do a Clean install.
Basically you have to Not put in the license key when asked and also uncheck the option to Auto Activate Windows when the system gets online, mThen once it is installed and you are at the desktop go to the System applet in Control panel and Select Activate Windows. Then put the license key in.
If for some reason that doesn't work then you do a second install of Windows7 over the top of the current install and that make the installer think you are Upgrading and the Activation will go through.
It is all covered over at the Windows 7 forum.
http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html
http://www.sevenforums.com/tutorials/31402-clean-install-upgrade-windows-7-versi on.html

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Just bought Illustrator and can't install it. Says installed in the pop up thing but it isn't anywhere on my computer or accessible through my web browser. been o hold for half an hour on so called "Live Chat"

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Adobe Customer "Don't Care" have been "assiting other people" for about an hour now and I can't redownload Illustrator either.
I REALLY dislike Adobe.

I have license for photoshop CS5 extended for windows , I have switched to mac , can I install the same license copy on mac ?

I have license for photoshop CS5 extended for windows , I have switched to mac , can I install the same license copy on mac ?

Unfortunately, no. the CS programs are platform specific. You have three options. Upgrade to CS6 and request a platform swap, in which case you will give up the Windows serial number. Second, you could buy a second serial number for Mac outright. Third, you can buy the subscription to Photoshop CC, which can be used on both Windows and Macintosh..
Benjamin

I just purchased Elements. Can I install it both on my imac and mac book air with the same serial #?

I just purchased Elements. Can I install it both on my imac and mac book air with the same serial number?

Yes. You can install v12 on as many machines as you like, but only two can be activated at any one time. You should not be using them concurrently.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Hi, I have a new laptop and would like to syncronise my iphone with iTunes (which I have installed again). But my old laptop has died so I could not transfer any media files, etc. Can I simply connect my iPhone to the laptop without any data being lost?

Hi, I have a new laptop and would like to syncronise my iphone with iTunes (which I have installed again). But my old laptop has died so I could not transfer any media files, etc. Can I simply connect my iPhone to the laptop without any data being lost?
Many thanks in advance!

you have a new phone and a new comp and you want to restore to your old data ?!
I can't think of anything but icloud, and what was purchased via itunes

I have lightroom 5.7 installed, and have just downloaded / installed Lightroom CC, but although lightroom 5 runs ok, Lightroom CC will not run, any ideas please

I have lightroom 5.7 installed, and have just downloaded / installed Lightroom CC, but although lightroom 5 runs ok, Lightroom CC will not run, any ideas please.

What seems to be working for many users (myself included) is to sign out of CC and then sign back in. After signing back in, LR will run.
John

I can not install itunes on my computer. It tells me I need to update safari, and I have. Help please

I can not install itunes on my computer. It tells me I need to update safari, and I have already done that. Please help.

It tells me I need to update safari, and I have already done that.
That's an unusual message to be getting on a Windows system. (Typically it's a Mac itunes installation message.)
I'd like to have a closer look at that error message please, tamara.
Try another iTunes install. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.

My music files etc were all located on my old laptop which was stolen. I have just plugged my iphone in to my new computer and it has deleted all my files. Has anybody got any ideas on how to retrieve the files?

My music files etc were all located on my old laptop which was stolen. I have just plugged my iphone in to my new computer and it has deleted all my files. Has anybody got any ideas on how to retrieve the files?

WINDOWS?
Connect the iPod to your PC. If iTunes starts syncing (ie erasing) your music automatically, hit the X in the upper right hand corner of iTunes display, to the left of the search box, to stop it.
In Control Panel, Portable Media Devices, double-click your iPod.
In the Tools menu -> Options, in the View Tab, check "Show hidden files and folders."
Navigate to the Music folder. On my 'pod, the full path is
Portable Media Devices\NAME of IPOD (F:)\iPod_Control\Music
Select all the music folders, and drag and drop them into a folder on your hard drive, or directly into iTunes.
And you're done! The iPod music folder structure is strange and inexplicable, but once you move your files into iTunes you can set it to automatically organize your folder by artist and album to clean that up. (To do this, in iTunes Edit menu, choose Preferences and in the Advanced tab, check "Keep iTunes Music Folder organized."
might be out of date worth a try

A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.

A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.

Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

Hi! I have an iPhone 4S with iOS 6.1.3 and I have iTunes 11.1.3.8. on my Windows 8. Now I can't sync my iPhone, because the device is not recognised by iTunes. Somebody have any idea why, or what can I do (except refresh the iPhone software) ?

Hi! I have an iPhone 4S with iOS 6.1.3 and I have iTunes 11.1.3.8. on my Windows 8. Now I can't sync my iPhone, because the device is not recognised by iTunes. Somebody have any idea why, or what can I do (except refresh the iPhone software) ?

Hi Drazse,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes for Windows, the troubleshooting steps in this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jeremy

I've just updated to iOS 7.1.1 on my iPhone5, and now it won't sync (I get error -50) - any ideas?

I've just updated to iOS 7.1.1 on my iPhone5, and now it won't sync (I get error -50) - any ideas?

I just uninstalled it and am waiting for it to reinstall. I sincerely hope that I have not lost everything that I worked on so hard. Now that mobile me is gone, I have not been able to go between devices to transfer things. I was merely trying to take a document I had worked on and open it in pages, but it said my version was too old. When I updated, it wouldn't load. Now I cannot do anything. I hope that the reinstall fixes it without losing everything. Please advise!!! Yes, I am in panic mode.

Running os 10.9.2 and showing that I have a flagged message,which I can't find. Also, now have a 'flagged' message mailbox that I did not add. any ideas how to clear an apparently nonexistent flag?

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Have you tried resetting the SMC ? > Resetting the System Management Controller (SMC)

HT1338 I cannot install napster 5 on my Mac OS X VERSION 10.4.11 anybody have any ideas ?

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Check what the Mac requirements are for Napster 5. Often older Mac OSs are not supported.
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Been using iTunes for about 2 years on the same MacBook Pro, just opened it and found everthing's gone. It's as if I'd never used it before. Any ideas, please?

Been using iTunes for about 2 years on the same MacBook Pro, just opened it and found everthing's gone. It's as if I'd never used it before. Any ideas, please?

Simply restore from your backup.
You do have Time Machine running, yes?
Or you use some other backup program?

I can't find where iweb saves files. i have no iweb folder in my library applications. any ideas?

i can't find where iweb saves files. i have no iweb folder in my library applications. any ideas?

Yes you do - it is found under your User Library/Application Support/iWeb/domain.sites.
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Just switched to Firefox. Can't install a "bookmark on Delicious" button on my bookmarks as I could with Safari. Any ideas?

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