Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).
Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).
Please Help i need this phone....and i dont have the money to replace it!
I havent jail broken it so its probable a hardware issue then.......well then.......
anyway thanks man
Cheers!
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HT3743 the iphone 4s'' iphone 4s'' could not be res Restoed Unknown error occurred(21)
the iphone 4s'' iphone 4s'' could not be res Restoed Unknown error.thank
iOS: Resolving update and restore alert messages
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The iphone "I Phone" could not be resored an unknown error occurred(1015)
the iphone "I Phone" could not be resored an unknown error occurred(1015)
This usually occurs when trying to "unjalibreak" a jailbroken phone.
If this is the case, you cannot get help on this forum due to the Terms of Use. You'll need to search elsewhere for help. -
When I attempt to upgrade an app in iTunes for windows, I get an error: "Could not purchase. An unknown error occurred (11111). There was an error in the iTunes Store. Please try again later"
I am running the latest iTunes 10.7.0.21 for Windows 7.
This error occurs if I try to either update the app or if I delete it and attempt to redownload.
I have an iPhone and an iPad. I am unable to update the apps or install the apps from within the App Store on iOS.
I do not have an AOL ID, as is a common issue with this type of error.
From what I can tell, my Apple ID account seems fine. I logged in, changed some information, and ensured my credit card is valid and updated.
I can download new apps just fine. I am unable to update or install apps I have purchased in the past.After 30 minutes this morning, no resolution. Then another tech support call this afternoon, 15 minutes in, was escalated to a Tier 2 (Senior) advisor. He said something similar to the above ("this is one of the strangest things I've seen"). He was chatted with iTunes guys and took all my info into the case and was escalating it over to engineering. Said they would be in touch.
So, no solution...yet.
Just to clarify:
iTunes on Windows7: trying to update an existing app, or re-download a prior app, gives the (11111) error. Downloading a new (free) app worked fine.
App Store on iPhone5, iOS 6.0.1: click on UPDATE, switches to INSTALLING...for a second, then switches back to UPDATE. No error message (and nothing in Diagnostic data).
App Store on iPad 3, iOS 6.0.1: same as iPhone 5.
Definitely account related.
I have cleared the store cache, signed out and back in, deleted the credit card data, and re-added, rebooting PC and iPhone...nothing works.
Will post if I hear anything back from Apple. -
I have problem with my iphone 3gs ( ISO 5.0.1) , it is stuck on apple LOGO and just restaring from time to time after long time will open then i am able to see all app so i tried to update it to new 5.1.1 but not getting update and showing below messege the iphone could not be updated. an unknown error occurred 11
thanksif itunes can no longer pickup your ipod, and you cant even do anything to your ipod, your best option is to either call apple care, or just take it to the nearest apple shop. i had a similar problem, mines currently at apple care repairs and they might just end up giving me a replacement.
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The itunes application could not be opened. an unknown error occurred (1301
I launched iTunes 9.0.1 today and got this error:
"The itunes application could not be opened. an unknown error occurred (13014)"
An archived tip on the iTunes for Windows forum that suggested deleting the iTunes Library Genius.itdb. That didn't work, I also had to delete iTunes Library Extras.itdb. (For the record I renamed them instead of deleting, but the original post suggested deleting).
Anyway, I thought I'd pass that on in case anyone else experiences this problem.I had the same error and I keep my iTune folder on an external drive due to size. I tried to create a sub-folder to temporarirly hold the itdb file(s) and give it a try. The system wouldn't let me create the folder, at which point I remembered I had left my mac on but unplugged to find the battery drained in the morning. Upon plugging it in, it came back but then told me I hadn't exjected my external disk. So, I figured there might be a correlation. I tried to eject the disk and it wouldn't let me though no programs were running. So, I went ahead an chose to "Force" the eject via the option it presented me. On the un/re-plugging the disk, I tried to created a subfolder and it worked. Before moving any files to it, I tried starting iTunes again and voila, it worked. So, I suspect the comment above about files being locked is what bit me. Hope this helps...
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I'm trying to restore my ipad, we forgot the passcode. I get into iTunes, and click on the update and restore button. After a minute I get a message that says, "the ipad software update server could not contacted. Unknown error occured (-23). What can I do?
Temporarily disable any security software on the computer and try again.
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The Itunes Library File Could Not Be Saved A unknown Error Occurred -1450
I keep getting this error message since I updated to this version of Itunes. Ver. 7.0.2.16. I had absolutly no problems until this update. I have removed and reinstalled twice..and I mean removed all files ccleanered the whole PC the whole she-bang, re-ripped my music, new ITL library,XML every thing, over five thousand songs.
I noticed while importing songs I would get this 1450 error if I tryed doing to many songs at once, looked like a resources issue even though the memory and processer usage was showing plenty of headroom..?? But now its popping up while just trying to play songs in ITUNES. It says its unable to save the file etc. and causes stutterring in the song but amazingly song counts etc. show up in the times played and date played columns. The ITL file also shows as having last been changed/modified at the same time the error message says it couldn't be saved...anyone know what's going on here???
Tried running with no virus checker running, no firewall etc. Ran a tweakIU routine ...a fix suggestion that I found on a google search, reset the file permissions etc.
I also get the insufficent privilages message error when trying to set ITUNES as default audio player....(I have ADMIN priv.)
I'm apparantly not the only person experiencing this, a Google search gets a lot of hits on this 1450 error message.
HELP PLEASE
ASUS CUSTOM Windows XP ProWell I believe I may have found the solution to the -1450 error at least for my situation.
While pouring over settings I noticed ITUNES runs in a protected memory space. Well this along with the symptoms displayed (being unable to update the library file if a large number or files are changed/edited added etc.) led me to examine my virtual memory settings under the Windows/control panel/performance/advanced/Memory usage tab and I noticed that for some reason memory usage was selected as optimized for "System cache" VS "programs". I changed this to programs and also while in the same area disabled the EP "execution prevention" feature of the INTEL processor.
I can now import change/files listen to music etc. without this -1450 error presenting itself.
I'm not sure which of the two steps solved the problem but I suspect the Memory optimization being set for "system cache" was the problem.
While I never had any problems running other apps.(I do have a lot of memory)I think ITUNES was having a problem with this setting when writing to and from temp files and the ITUNES.ITL file.
I have no idea how or when or why this setting was as it was as all my other PC's are set for program performance optimization.
Hope some one finds this helpful. -
"The network connection could not be stablished" - "An unknown error occured (-50)"
Can't authorize my account.
Good Afternoon, kulafuss,
I'm not sure if your two questions are related, but let's start with the steps to authorize your your computer for iTunes:
Authorize your computer in iTunes - Apple Support
http://support.apple.com/en-us/HT201251
Authorize your computer before you use it to sync or play content that you download from the iTunes Store.
When you authorize your Mac or PC, you’re giving it permission to access your apps, audiobooks, books, music, movies, and other content. You can authorize up to 5 computers, which means that you can play your content on 5 different computers. You can authorize a computer only through iTunes on that particular computer. You can't authorize a computer from another computer or from your iPhone, iPad, or iPod touch.How do I authorize a computer?
Open iTunes on the computer you want to authorize.
Choose Store > Authorize This Computer from the menu bar.
You might need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
If iTunes asks you to authorize your computer again, it won't use a new authorization. iTunes uses the same authorization for the same computer. What happens if I run out of authorizations?
If one of your 5 authorizations is on a computer you don't use much anymore, deauthorize it. If you've sold or given away a computer that used one of your 5 authorizations, you'll need to deauthorize all of your computers and then re-authorize each one you still use.
Windows users:
If you didn’t deauthorize your computer before reinstalling Windows or upgrading your RAM, hard disk, or other system components, your computer might be using multiple authorizations. Try deauthorizing your computer a few times until it’s no longer authorized, then authorize your computer again, and it will use only one authorization.How do I know how many computers I've authorized?
If you've authorized more than 2 computers, you can see how many are authorized.
Open your account in iTunes and sign in with your Apple ID. (Or, open iTunes, click Store > Sign In, and enter your Apple ID and password.) In the Apple ID Summary section, you’ll see the number of computers that you’ve authorized with your Apple ID. You can’t see the names of those computers.
Do I need to authorize my iPhone, iPad, or iPod touch?
No. You don’t need to authorize your iPhone, iPad, or iPod touch, but you do need to associate your iOS devices with your Apple ID. Your iOS devices don’t use your available authorizations.Get help
Learn more about iTunes authorization.
iTunes keeps asking me to authorize when I try to play my content.
I need to deauthorize a computer or deauthorize all computers.
Last Modified: Dec 11, 2014
The resource below will provide some intial troubleshooting steps when you receive error messages when updating or restoring iTunes software.
Resolve iOS update and restore errors in iTunes - Apple Support
http://support.apple.com/en-ng/HT201210
You can fix most update and restore errors with a few simple steps. Try these first:
Update iTunes.
Get the latest version of iTunes on your computer.
Update your OS.
Install available updates for your Mac. If you have a PC, you can get PC software updates from the Microsoft website.
Check your computer’s security software.
You might need to update, change, disable, or uninstall software that’s causing an issue.
Unplug extra USB devices.
Keep only your iOS device, keyboard, and mouse plugged in directly to your computer.
Restart.
Turn off your computer and your device. Then turn them on again.
Try again.
Update or restore your iOS device again.
Regards,
- Judy -
HT201210 The Iphone " I Phone" could not be resortored an unknown error occurred ( -1)
A recovered version of this content exists from Jan 14, 2013 11:06 AM. Would you like to use the recovered version or delete it?
http://support.apple.com/kb/TS3694
error 1 could be a hardware issue, follow the instructions to resolve using the link provided, if that doesn't help you will have to take it into apple. -
I reinstalled iTunes because it stopped opening up and now I'm getting this error message when it refuses to to open. Help?
If you right-click iTunes and Show in Finder, is it located in the Applications folder?
Try trashing the iTunes plist files from ~/Library/Preferences/ and relaunch iTunes (all of the fies that have com.apple.iTunes in the name).
If that doesn't work, try following Apple's document -> Removing iTunes for Mac OS X.
WTH. -
I just updated my MAC operating system and when I went to open a recent document in numbers, the document that opened had none of my data and was formatted differently. Can I get my document with all my information back?
I suggest the easy stuff first:
1) quite Numbers and restart Numbers
2) reboot the computer
After that try opening the same document in another user space -
Question
Hi, I connected to the internet in a different location using ethernet cable and when I got home websites like yahoo wont get to the sign in page and other sites too...weirdly facebook and google works ...please help...tearing my hair out!!!and now, when i tried to check again my network preference below the airport tab is showing a message that
"my airport does not have an IP address and cannot connect to the internet!"
then after seconds it will goes back to the first message that
"airport has the self assigned IP address etc....."
i don't know whats going on now!
airport tab is not showing green color anyway! i'ts always in yellow!
i tried turning it on and off but nothing happen! HEEELLLLPP!!!! -
I keep getting an error message that says "the ipod cannot not be synced""an unknown error occured (13019). I am trying to put albums on to my ipod by dragging and dropping. I have it set to manually manage music and videos. The albums appear in the music section under Devices, but they don't appear on my actual ipod.
I have never had any problems doing this before, only in the last few days.I am having the exact same issue as you are with my iPod nano. This started happening the same day after I updated the iPod software, so I wonder if it is a bug within the software that Apple needs to resolve. I dragged 3 playlists of new music from my iTunes over to my iPod and sometime while it was trying to add those songs, the error 13019 popped up. Another note, which may not be related at all, was that iTunes told me at some point during this process (I believe before the error notification, but I'm not sure and that may be helpful to know) that I did not have enough room on the iPod to copy all of the songs, but it would copy as many as it could. What is curious, like in your situation, is now all the songs it supposedly copied appear to be on the iPod under the Device->iPod->Music label in iTunes when it is plugged into my computer, the playlists in question are also showing up there, and it does indeed say my memory is full under the iPod's general tab in iTunes. However, when going through my actual iPod when it is not plugged in, none of those songs or playlists are anywhere to be found.
Anyways, all the established solutions to the 13019 error do not apply to this situation, as my iPod has always been set to manually managed so "unchecking" the Sync Music option under the Music tab of the iPod and rechecking it will not work because it was never checked in the first place. And voice memos are obviously not applicable since we are not talking about an iPhone failing to sync music.
Unless anyone can provide a new solution here, I may just have to take my computer and iPod up to the genius bar. Any suggestions would be appreciated. -
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