Just to give positive feedback

I got my replacement battery in 2 weeks, not 4 to 6 weeks. While I can't guarantee everyone will get this level of service, it is something to be greatful of. We should be thanking Apple for their attention to this and blaming Sony for allowing substandard batteries to be distributed in the first place.
Much Kudos to Apple Computer, Steve Jobs and everyone involved with this unfortunate recall.

Although Apple occasionally has a boo-boo, most of their problems do come from third-party vendors and suppliers.
I hope everybody else gets their replacements in as timely a fashion as you.

Similar Messages

Just a little positive feedback

Hi all!
I've sent this to Toshiba already but I could only ever find tech support submission which this doesn't really fit into. I don't know where else to post it and since I took the time to write it I figure I might as well put it here. If someone knows the proper place for this please feel free to share.
Dear Toshiba,
After purchasing my new Aspire One netbook I ran into a predicament. This unit has the colossal capacity of an 8GB SSD hard drive which lead me to the conclusion that I needed an external hard drive to supplement my new laptop. After doing some research I promptly went out and bought your 500GB Portable External Hard Drive. I then loaded up everything of value to me from my desktop computer and left for a 6 month relocation to the other side of the world (New Zealand). Sans the information held in the cloud, my entire digital life (University work, photos, videos, emails, music) is held on this small piece of technology.
Within a week of arriving in the very mountainous and beautiful land of Queenstown, New Zealand; I pulled my laptop to the side to show a friend a comical image of myself in a top-hat and this sudden movement liberated the USB cable from the unit. Not normally an issue; however at the time I was perched on a small ledge atop a 10 meter very steep slope which ended in a nice big slab of concrete. As I watched it all fall away into what I assumed was certain and complete destruction I took solace in the fact that I knew the originals were still safe and sound on my desktop computer. It didnt take long for me realize, much to my dismay, that those originals were now on the other side of the world with no viable way to retrieve the hundreds of GBs worth of data (relatively slow internet speed and 3GB monthly transfer cap from my ISP here). If that were not enough I counted the hours of work I had put into a project which was located solely on my portable HDD.
I decided to find my way down and survey the damage but I had very little hope for resurrecting my handy dandy repository of digital info. Much to my surprise, after a quick brush-off and reinsertion of aforementioned USB cable, I found the entirety of the information to be intact and working at full capacity.
So Im writing simply to say how incredibly pleased I am that your product tumbled, slid, and eventually smashed its way to seemingly certain death and yet lived to talk about it. When I soon decide to upgrade from this laptop I will be going with a Toshiba as I know if your laptops are even half as durable as your external hard drives, it will probably outlive me.
Thanks for reading,
Nathan Rooke

Thank you Nathan for this interesting story. :)

Tuning a servo while encoder gives negative position feedback

I want to tune my servo motor (voice coil) manually in MAX. Stable step response is possible, but two problems occure:
1) When the step is done, the curve displayed on the "Calibration>Servo tune>Step response" tab shows an excitation step line from -70000 to the value I entered under "step length", although I reset the current position in the "1-D interactive" to zero beforehand.
2) No matter how I change the "step length" value or Ki, the motor step always goes from this above mentioned -70000 to +50000.
To facilitate any hint, mazbe this causes the problems: My encoder head is mounted the way that it gives back negative count values in the positive motor direction. Does this have to be changed or is it possible to also tune the servo with this negative encoder position feedback. Is it even possible the position feedback from - to + within MAX?
Thanks in advance for any help.

Customer solved the problem:
"Sehr geehrter Herr Wagner,
bzgl meiner Anfrage für die Regelung meines "Vertikal-Servos" habe ich
meine Probleme lösen können:
- Das Vorzeichen der Encoder-Counts konnte ich durch vertauschen der
Encoder-A-B-Polaritäts-Kabel am Encodereingang des Motor Drives umdrehen.
- Wie erwartet war es dann (wenn auch nur mit viel Geduld) möglich,
PID-Einstellungen zu finden, die meine Achse auch mit dem aufliegenden
Gewicht vertikal kontrollieren lassen.
Ihnen nochmals vielen Dank für Ihre Unterstützung.... Die nächsten
Probleme kommen für mich bestimmt.
Freundliche Grüsse,
Henri Hagenmüller"

Seller is bargaining for positive feedback on item sold

I purchased a screen protector for a 3DS for $1.29 with shipping. The item came in a sealed package. One of the screens is larger then it should be, so I rechecked the listing and it clearly showed the protector fitting the inside edge of the screen. So I then emailed the seller, and asked him what he would suggest as a solution. He then offered me a 30% refund. My response was "Sure! for a neutral feedback and three stars!" He then asked if he gave me a refund, or sent me a replacement, would I give him a positive review? It is only $1.29, I mean when I ordered it, I thought no big deal if it's not what I expected. But I'm not giving a positive feedback for an item that was not as described. Do I let it go, and not post any feedback. Or accept the refund/replacement and post a positive feedback....when I don't think it was positive. I have a hard time lying...even if it just withholding the truth. OR....am I making too much of the situation? This seller had 14 Neutral, and 12 Negative feedback in the past month. Their positive feedback is 98.2Thanks....PS I could not figure out how to delete the spoiler box....that's why it's there

So I then emailed the seller, and asked him what he would suggest as a solution. He then offered me a 30% refund. My response was "Sure! for a neutral feedback and three stars!" He then asked if he gave me a refund, or sent me a replacement, would I give him a positive review? Although I don't think that feedback should have been mentioned at all, I'm not sure if ebay would rule that the buyer was using feedback extortion if the conversation happened as reported. The buyer was responding to the sellers offer of a partial refund, they weren't specifically attempting to force the seller to provide: Goods or services that weren't included in the original item's description or purchase price.A return, refund, or replacement item. If the buyer said they wanted a full refund or a replacement without returning an item then that would definitely be feedback extortion. The seller did break the feedback extortion policy when they asked the buyer if they would give a positive review for a replacement or refund. The seller can't require a buyer to leave positive Feedback, specific detailed seller ratings, or revise existing Feedback in exchange for a number of things, including, but not limited to:Receiving the purchased itemIssuing a full or partial refundMonetary compensationAdditional itemsOther goods and services not included in the original listing

Does the contoured move uses the PID parameters and position feedback?

Hello
I want to use the contourd move to generate a continuous movement,but i do not know if this kind of move just acst like a open-loop move .What i means is does it sends the target position directly to the DAC without the PID loop and position feedback?

The PID controller is still enabled when running the motor in
contouring mode. Otherwise you couldn't do any position control at all.
On a board level the only major difference between contouring mode and
any other mode is the source of the dynamic setpoints passed to the PID
loop through the spline engine. While in contouring mode the setpoint
information comes from the buffer in the onboard RAM, in other modes it
is dynamically calculated by the trajectory generator on the board.
Best regards,
Jochen Klier
National Instruments Germany

New Help Section!!-give us feedback

Hello folks!
We're revamping our Help Section and we would love you to give us feedback in this first Beta Version. We can´t wait to hear it!
Check it out here: http://spoti.fi/Wa8zIy
Post the feedback here!
Thanks so much :)

It just blows me away how cool this whole concept is but like most programs and apps out there, it's often created by people that know so much more than someone like myself who loves music and just wants to listen and have functionality features that don't require hours of searching to find out how to use it.
You all have a very difficult task in trying to keep an audience and be compatible with so many devices and scenarios.
I am a reasonably intelligent person and consider myself to be capable and a moderate user of technology.
So I don't understand why it should take me over an hour to find basic instructional overview of this service. It is either over simplified or too complicated. There doesn't seem to be straight forward instruction.Sort of like you have done on this Beta page but in paragraph form. It wastes so much time clicking and choosing titles of solutions. I was bombarded on my iphone with facebook and twitter things without options. Not so bad on my iPad and less so on my PC. But I digress.
It would be GREAT to have a page that gives you a quick shot and general idea of the options available to users. A bIG overview, let us know that it looks and operates differently on different devices, what you can and can't do on each device {updated as you add features}, maybe a comparisson chart too. I love this stuff but I don't have time to sort thru drop downs and forums that are not always relevant. It's your product. I love it now tell me simply and straight forward here's what we offer and our price points, here's what it's gonna look like, these are the current limitations but here's what we are working on..etc.. This could be done in one page and take a few minutes to read. It took me the last few hours to find some but not all of these simple answers. Please step up.
Pretend you are having to tell your Aunt about it and she has no clue but really wants to use and enjoy your product with the least amount of hassle. Music makes life better. I haven't been able to really enjoy it again until I found Spotify.
IMHO, who would want a star rating sysyem above the ability to simply move tracks around to make a better playlist and truly enjoy what and how they listen to music. All the other features, debatably so, can come after some basic functionality and simple point by point instruction.
Thanks for reading this. Give me some thumbs up and represent if you agree!

Any Positive Feedback for 2.01 ??

I am just curious if there is any positive feedback for 2.01. I am hesitant to change so quickly after the release.....but on the same token I have many different Apple products which I never have issues with. I come here often and read a lot of complaining posts. Don;t get me wrong, I think a lot of them are done like an adult trying to solve a problem and not just a ***** session......but there are equally if not more posts that just whine and curse the apple brand.....
Anyway, I have been lucky enough to not face the cursed updates on any of my apple branded equipment. Most install without incident and all are functioning at least as well as I would hope. I am leery however of new updates so I thought I would see who might be having positive results from the 2.01 update.
Thanks

Hasn't fixed the podcast art disappearing randomly from the favorites.
Hasn't fixed the "scroll off to nowhere" when you have 50+ podcasts in your favorites, then delete one, then scroll down to the end and the highlight box just disappears off the left side, never to be found again.
What a disappointment. I wish I could get my money back on this one, what a waste of time.

My ipod touch is not being recognized by my computer and gives no feedback when I connect it to my pc

Hi... I really need some help from you guys. My ipod touch is not responding whenever I connect it to my PC. It gives no feedback. The battery image that is shown when I charge my ipod touch doesn't show up unlike if I charge it using the wall charger. I have used different kinds of ports and I ended up with similar things. No response! . However, I can still use my ipod and play music with it. The only problem is its syncing ability is gone. I have only used it for a year now and the warranty that came with it is expired. I hope I can get a good answer from you guys. ThanKs!!!

I am afraid that the solution did not work... the ipod touch of mine seems really not functioning. It receives an electric isgnal from the computer but it doesnt sync at all... Whenever I put my ipod touch off and plug it to my computer it turns on but it doesnt sync... .. Moreover, I have used different PCs so as to try it syncing.. I have used mac book pro and windows 7 laptops but it gives similar feedback, which is NO FEEDBACK at all...

Give us feedback and have a chance to win an Ultra 20!

Want a chance to give your feedback on Sun's Java ME development tools? Do you also want a chance to win an Ultra 20 or other great prizes for 10 minutes of your time?
Go to http://developers.sun.com/techtopics/mobility/devtool_survey.html for more details and to access the survey.
Your feedback is very valuable to us, and we'd love to hear from you.
Thanks!
Java ME Developer Tools team

Hello,
This most likely (almost certainly actually) is a scam. Mozilla would never ask you for your home location - and not through an ad. Please don't click the link or provide your personal details.
Thank you for reporting this issue.

Where Can we Download the "old" speedgrade ... so we can give better feedback for integration?

Where can we download the "old" speedgrade, so we can give better feedback for integration with aftereffects and premiere. I haven't used speedgrade, but I'm assuming it's like Davinci Resolve ... color grading is something you have to play around with a bit, to give decent feedback on integration. On one extreme, I like the ease of aftereffect composites. On the other hand, using graph operators (such as in Resolve and things like blender) ... is real nice ... but it's really not how i do work on the adobe side. I'm looking for a color grading approach that isn't for tier 1 film, but more for tier 2, independant and/or corporate work. I'd also love the ability to mix special effect compositing (like I currently do with AE), with coloring (which I currently have to do in in another program). I also have two work streams I would like to test, one RED and another 1080p for normal corporate stuff (which i currently don't color grade btw).
Anyway, I see some wierd links on downloading the old speedgrade, I don't see any download links on the speedgrade web page ... would be nice to see what the old speed grade does so I can comment competently.

Adobe SpeedGrade CS6 is at the door, official preview will be held at NAB, I'm currently testing a preview version of SG CS6 and I want to say that it works very well, so stay tuned on the Adobe website.
I tried to "stay tuned", here on this Adobe Website ...and your post is the first confirmation that Adobe Speedgrade still has any sign of a beating heart.
Totally dissapointed in Adobe for lack of SG communication to keep my interest up.
Regardless of that, I am looking forward to seeing it.
EDIT:
Speedgrade In CS6...brilliant to see it is now "a reality" ...and so excited and looking forward to checking it out.

I have an iPhone 3GS and it recently started to make a Cicada type of sound when pushing the close button on the top right hand of the phone. Can anybody give me feedback on what this is or how I might be able to fix it?

I have an iPhone 3GS and it recently started to make a Cicada type of sound when pushing the close button on the top right hand of the phone. Can anybody give me feedback on what this is or how I might be able to fix it?

It will be replaced with the exact same model. It is not expensive compared to the full retail price of a new phone (without carrier subsidies).
If you're eligible for an upgrade from your carrier, now might be a good time to consider upgrading to an iPhone 5, though.

"You have included content in your post that is not permitted" when trying to post very positive feedback about Apple.

So I spent 2 hours writing a huge post about how I love what Apple has done with the Audio/MIDI/Sound config tools in OSX.
I spent alot of time trying to be positive. And i get to the end and click "Post" - this stops me and gives me the following vague message:
"You have included content in your post that is not permitted."
I am not sure what this means or why it appeared. I used no negative content in my post, no cursing or trolling or anything... And i wouldn't try to troll or flame on these forums anyways. I've posted some problems I've had, which were all addressed very quickly by the way. And I've always said what I thought, but never just posted things to be negative.
And then after my post is rejected, i tried again. The discussion forums offered to restore my previous draft, but I clicked yes and nothing happened. Then the entire Discussions site pretty much stopped functioning... I tried closing reopening Chrome. I tried a completely new session in Chrome Incognito. I tried using Safari. None worked.
I was then offered a survey to take. I clicked "yes", and nothing happened. Then I looked at the Javascript Link for the survey and used the Chrome console to send the javascript anyways. And then it said the survey was behind my browser (it wasn't) and there was an "X" button to close the yellow notification at the top of the page. Then restarted my computer and it's finally working, but my post is still being rejected, which is ridiculous.
Anyways, went through alot to say something positive. That is the exact thing that gets to me though, it's the censorship. Why am I not allowed to say something good? Hopefully this one goes through...

I don't believe I'm circumventing any DRM/Copyright. I'm currently enrolled in a Harvard eDx Copyright Law class. As long as you are original and offer a minimum of creativity, you are eligable for a copyright, without any need for registration. But that's besides the point. I can see how it may have flagged the post though.
Ultimately, what I was trying to do at the time is play music using software that I own and stream this in online video. But the comment about streaming my personal music online is just an example of something awesome I can do with an Apple product.
Thanks for the link to the feedback page though. I'll go ahead and send it in.

Please check out my website and give me feedback

Hey you iWeb Jedi's -- please check out my web page and give me your opinions -- especially you Star Trek fans out there.
http://summerstormpictures.com
One problem I'm having is find the perfect streaming settings for the movies. I did check them on a fast Windows machine and on a brand new Mac at the local CompUSA store. Things worked well on their very fast Internet connection but the longer concept video didn't seem to want to stream. I'm almost thinking to grab some JumpCut or YouTube code and insert it just to get it to work. I know this will put their logos in but I'm just not sure what to do.
One thing I'm aware of and something I did do on purpose is that I made the background images very large -- to accomodate those wealthy folks with the very big, very wide monitors. I wanted never to run out of background "virtual" world no matter how big one stretched the browser window. Also, the necessity to scroll was intentional. Let me know if this is too annoying.
Appreciate any expert helpful comments and feedback on improvements.
No I won't update to 10.4.9! Mac OS X (10.4.8) I said no!

As a teacher of marketing & multimedia presentation design, Garr Reynolds says at his site: "Design is a big, big deal. We all have a responsibility to understand its potential and its power. You do not need to be a designer — but you do need to become more design sensitive or 'design mindful'."
In particular, according to another experienced designer: "Color should be used in the same way that type size is used: to emphasize importance, not decorate a page."
Reynolds' page about why design matters is worth reading...
http://www.garrreynolds.com/Design/whydesign.html
Also this about graphic design fundamentals...
http://www.garrreynolds.com/Design/basics.html

My iPhone would just randomly give me a blue screen and then restart--did that a bunch of times between Tuesday and last night. As of last night, it WILL NOT come back on. iTunes says it's in recovery mode....what does all of this mean???

Tuesday night I was texting a friend and when I went to open her message, my screen went blue and restarted. I just wrote it off as weird and went on about my business. Later that night, I tried to turn on my phone and it would not turn on. I plugged it up, held down the power button, and pressed the home button all numerous times. I looked online and it said to do a "hard reset" by holding down the power and home button at the same time--my phone then came on. Throughout Wednesday, it would give me a blue screen and restart--nothing major just really annoying. I took it to the local Verizon store where I bought the phone from and he said that it was some type of hardware defect and I was still under my year warranty so I could get a new one for free--the free phone won't be here until tomorrow, Saturday. I took it home and it didn't give me any trouble for a couple of hours. The next day it was cooperating and then I left town for a little while and it acted up (blue screen and then restarting) a few times. When I got home, it acted up again and so I restarted the phone and it was working fine. A few minutes later, I tried to check my messages and the phone was off again. No matter what I do, my phone will not come back to life. It had at least 45% battery last time I looked at it. I decided to plug the phone up to my computer and see what it did--my computer recognizes that there is a phone hooked to it and it says that it's in "recovery mode". It also said that if I'm having issues with my phone, that I need to reset the phone via iTunes. I guess the questions that arise are
1. Why is my phone doing this?
2. If I reset my phone, will it go back to working again? I ask that because I don't want Verizon to charge me $300 when they send me the replacement phone and I won't need it (assuming that the phone decides to work once it's been reset).
3. What type of hardware defect is this that is causing this issue, not only with my iPhone 5S but others as well?
4. Shouldn't people be notifying Apple and letting them know that they need to fix this issue?
5. Should I report this issue to Apple even though I didn't buy the phone directly from them, but through Verizon?
Any help that anyone could give me would be greatly appreciated! This whole situation has me stressed out and seriously confused.

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

Calling a Function node in a DLL to give force-feedback effect to a joystick (using DirectInput)

Hello,
I have been working for a couple of weeks on writing a DLL in Visual C++ Studio. My intention is to write an exported function in the DLL to initialize a Logitech Force3Dpro joystick, setup a force feedback effect and run it using DirectInput. I would like to control this force feedback effect (in particular, the intensity of the feedback) from Labview by calling the function in the DLL.
I followed the FFConst example in Microsoft SDK DirectInput Samples for making an .exe file to setup and run force feedback effects. I have been able to build the DLL successfully with an exported function that can be accessed from Labview by "Call a function node". I tested the function by running simple functions such as addition and multiplication of integers, andconfirmed the fact that the DLL was built correctly. I have also included the DirectInput code for initializing and running the force feedback effect. I am able to compile and build the DLL with no problems.
The Problem:
The only problem that I have at this point is with setting SetCooperativeLevel for the DirectInput8 joystick device. I have to provide a top-level window handle to SetCooperativeLevel so that I can give the function exclusive access to the joystick. Since I am not making a window and am building a DLL, I am not sure what handle I am supposed to provide it so that the joystick can respond. I am not sure if passing a handle to the Labview window would work because it is accessing the DLL's function? I tried passing LabView window handle to the function and read the X-axisposition off the joystick, but it read some junk (huge long integer) - which lead me to believe that the problem is something to do with initializing the joystick.
For all practical purposes, I am a complete novice at DirectInput
programming and working with Visual C++. Although, I have programmed in
C++previously. I am sorry for the long message, but I wanted to give a bit of background so that my aim is clear.
Any help, advice or direction with this problem be very much appreciated. Thank you for your time!
Cheers!
Abhishek

Hi,
This gave me the nudge in the right direction I needed, after a bit of basic frameset research I've got the desired functionality.
Huge thanks!

Just to give positive feedback

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