Just tried to install the recent updates and now Mac won't boot.
Clicked restart and was presented with a screen that said "none of the software updates could be installed, an unexpexected error occured" I clicked OK, was was left wi a blank screen that did nothing. So I powered down, and restarted, now I'm presented with a UnIx screen indicating "unable to find driver for this platform" and a window instructing me to restart.
Restarting in any mode, shift, command, command s, etc will not move me past the Mac OS version not yet set screen.
This is a mess. I installed Lion over the Internet and do not have a startup disk I can use to recover and reinstall to even restore from my Tme Capsule ... Isn't there a way I can install over the Internet?
Holding down Option seemed to get me into recovery mode, where I was able to run disk first aid, to repair the disk and permissions.
It repaired dozens of permissions, and stated the HD was OK, but restored boot drivers.
However, I still cannot startup, getting the exact same message.
At this point should I restore from my Time Capsule, or should I reinstall Lion and then restore from my Time Capsule?
Or is there any other way to recover at this point?
Similar Messages
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I just tried to run the latest update and now my Apple TV doesn't work
All I get is a picture of a USB with an arrow pointing up to the iTunes icon. Iv'e tried holding the menu and Play button and it looks like it is going to do something then the picture pops up again. How can I reset it? I've even unplugged it from power and USB. Nothing....
Diesel vdub,
Why, if the apple TV has been working as it is currently connected for months, should I need to connect it to a computer after I do an update? And a computer that is a whole other level in my house away?! Thanks for any insight, C -
I removed the kernal extensions and now Mac won't boot in safe mode
Hey guys. I did a severly boneheaded thing. In an attempt to see what extensions were necessary I copied them to a folder on my desktop. I then deleted the kernal extensions but did not empty the trash. Upon restart, crunch. I can't seem to get the computer to boot in safe mode. I tried a number of things but none of them have worked. The computer continually crashes into a kernal panic. I am using 10.4 and would like to try and reinstall the OS but I can't even get the computer to boot from the install dvd.
Any help or insight would be sincerely appreciated. Thanks guys.
-Boneheadedly yours,
SeanYou need to get into single use mode for steps one and two that are listed below.
This page will tell you how to get into single user mode.
http://support.apple.com/kb/HT1492
Basically, you hold down the command + s key then powering on your machine. The command key has a little apple symbol on the lower left. It is between the alt/option key and the space bar. On a PC keyboard, it will be the windows key, I think.
You can get into the terminal when you boot off of an install dvd.
Here is an overview of the terminal commands. Lets assume that your account has a short user name of mac.
Macintosh-HD -> Applications -> Utilities -> Terminal
#What is my short user name? Type the whoami command.
mac $ whoami
mac
mac $
#How to list all of your disks.
# The ls command is for list
mac $ ls /Volumes/
Audio CD Macintosh-HD Spotless Tiger-ext
mac $
# Let's say your flash drive is named Spotless
# cd is change directory
mac $ cd /Volumes/Spotless
# pwd is Print Working Directory. A directory is the Unix name for a folder. You are always in a directory.
mac $ pwd
/Volumes/Spotless
mac $
# The ls command is for list
# l is long
# F is type of file where / is directory. For directories, the slash is pasted to the end of the name.
mac $ ls -lF
total 134704
-rw-r--r-- 1 mac staff 64560 Mar 3 2009 A-picture-of-Youpi-key.png
drwxr-xr-x 83 mac staff 2822 Nov 7 14:52 Applescript files/
drwxrwxrwx 12 mac staff 408 Dec 13 2008 Christmas Cards/
drwxr-xr-x 9 mac staff 306 Dec 21 17:39 Christmas Cards 2009/
... trimmed ... What does all this mean?
drwxrwxrwx
d = directory
r = read
w = write
x = executeable program
drwxrwxrwx
|| | |
|| | all other users not in first two types
|| |
|| group
||
|owner
|
What type of entry is this? d = directory, - = file, etc.
Every Unix resource: files, folders, etc has an owner, group, other
A Unix resource has one owner.
A Unix resource has one group. A group contains a list of users.
To gain access to a file, you can be the owner, in the group, or not the owner and not in the group hence you end up as other. The owner, group, or other has read, write, or execute permissions.
# l is long
# a is all to show hidden files & folders
mac $ ls -lFa
total 134736
drwxr-xr-x 41 mac staff 1496 Dec 22 17:11 .
drwxrwxrwt 8 root admin 272 Dec 24 13:55 ..
-rwxrwxrwx 1 mac staff 15364 Dec 23 12:52 .DS_Store*
drwx------ 4 mac staff 136 Jan 22 2009 .Spotlight-V100
drwxrwxrwt 5 mac staff 170 Sep 14 16:36 .TemporaryItems
d-wx-wx-wx 4 mac staff 136 Dec 31 1969 .Trashes
-rw-r--r-- 1 mac staff 64560 Mar 3 2009 A-picture-of-Youpi-key.png
drwxr-xr-x 83 mac staff 2822 Nov 7 14:52 Applescript files
drwxrwxrwx 12 mac staff 408 Dec 13 2008 Christmas Cards
drwxr-xr-x 9 mac staff 306 Dec 21 17:39 Christmas Cards 2009
... trimmed ...
# mv is move or rename
mv -i the-name the-new-name
# You can just rename the file back to what it was with mv command.
mv -i old-name new-name
Here is what these commands mean:
cd is change directory
pwd is a print working directory
ls is list
sudo is Super user do
mv is move or rename
For cryptic comments, you can always uses the manual command which is man. For example:
man mv
# Type the letter q to quit.
In case you have spaces in your filenames or directories, you need to escape them. See examples:
mac $ ls -l ~/"see it"
-rw-r--r-- 1 mac staff 3171 Oct 26 23:38 /Users/mac/see it
mac $
mac $ cd /Users/mac/Desktop/ttt\ html\ copy/
Do you know about tabbing? Type in a few letters of a name then press the tab key. The computer will type out the rest of the name if it is unique.
Press the up arrow key to see the previous command(s).
To edit a command, use the left arrow key to more left and the right arrow key to move right. Use the delete key to delete the key to the left. Type a letter to insert.
history to see many previous commands.
mac $ history
1 pwd
2 man ls
3 history
You may copy then paste from this list.
http://discussions.apple.com/thread.jspa?threadID=2692161&tstart=0
Robert -
I have just tried to install the ios7 update that fixes the initial bugs in ios7 and it wouldn't complete the install - an error occurred. now my phone is frozen and inoperable. what do i need to do to fix?
Hey dougpm,
Thanks for the question. I understand you are experiencing issues updating your iPhone to iOS 7. If you have not already done so, you may want to restart or reset the iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above steps do not resolve the issue, you'll want to restore your iPhone with iTunes:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I have tried to install the new update and...
I have tried to install the new update and i have lost everything on my phone and just asks to plug into itunes. I have finally downloaded the new update and I now have nothing on my phone no apps no nothing even tho it was restored from the back up i did yesterday? Any ideas how to resolve this without downloading everything again. I have the Iphone 4s 64GB which was full (so a LOT on there)
What were you backing up to? Your computer or iCloud? All of your apps and media should already be in the iTunes library on your computer. You should just be able to re-sync them if all else fails.
-
Just installed the latest update and now I can't open e mail attachments on my iPad and I phone 5s
just installed the latest update and now I can't open e mail attatchments on my I phone 5s and iPad 2
Try re-installing the big 10.6.8 Combo...
http://support.apple.com/kb/DL1399
Repair Permissions afterwords, reboot. -
How do I reinstall an older version of the software on my IPod touch? Installed the latest update and now it no longer works in my car.
I'm sorry, but Apple does not provide a downgrade path for iOS. Because downgrading is unsupported by Apple we cannot discuss it on these forums.
You may leave comments at Apple Feedback. -
Please help - I installed the adobe update and now I can't get my games - it comes up BLOCKED PLUG-i
I installed the adobe update and now I cannot get my games - it keeps coming BLOCKED PLUG-IN
mysunshine wrote:
When will I get a reply
Right about now...
I assume you're using OS X. Which version?
(>About This Mac) -
I installed the new version thinking it would be the same, It was horrible! uninstalled it... Installed the older version and now it won't open and when I try it says it can't because the library can't open because it was used on a newer version. Come on! I just want my music! How do I open this and get my music back.
I put my Ipod in and it still says the same thing, what's going on? Please help me!I don't know whom to thank first-- b noir for telling me about the Lorraine fix or Lorraine for figuring out the fix. THE LORRAINE FIX WORKED FOR ME!!! (I feel a little like I am advertising "Hooked on Phonics" with that last line!)
Thank you doesn't say it strongly enough, but THANK YOU b noir and Lorraine for your help. I was to the boiling point last night and starting to get there tonight. Now I am resting easy and thankful that there is a community of computer users out there who care enough to troubleshoot problems together and work together to figure out a solution--and then to take the time to post and share information.
I would STRONGLY suggest that anyone who is having the iTunes issues where iTunes just plain won't open at all after downloading the newest version and has a pc with Norton Internet Security 2005 try the "Lorraine Method."
I am so happy I think I might sing. Or not--I will let my songs on iTunes do the singing for me now that I can again!!!!!!!
And to those still looking for answers--be patient--I now know how incredibly frustrating this can be and I hope that you all find your solutions very very soon!!
--Alexis -
i downloaded the iPhoto update and now it won't open the library on my external hard drive telling me it is locked (which it isn't) what do i do?
What version of iPhoto?
What format is the disk? -
Really frustrated that I just tried to install the latest iTunes update and it killed my iTunes. I have been at this for a couple of hours trying to fix it--suggestions welcome!
Hi Meskijian,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari -
Accepted the software update and now mail won't open.
I allowed the software update and now I'm getting an error message when I try to open mail. I went into applications and there a strange icon for mail but when I click it, it doesn't open. Help!!
Thanks,
CindyWhat version of iPhoto?
What format is the disk? -
once again I am trying to download the new update 8.1.3 and it says I am not connected to the Internet which I am. Any suggestions ?
Have you tried restarting or resetting your iPad or your router?
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Even though you are connected to the Internet, sometimes resetting your router can help. It's very easy to do. Just unplug it for about 30 seconds, plug it back in and let it start up. -
trying to do the new update. it said runtime error`` and now my itunes is empty on my computer, where/how do I get my music and playlists back?
See Empty/corrupt library after upgrade/crash.
tt2 -
My girlfriend believes she's wiped out the OS on her iPod 4th generation she said she did this by accidentally rebooting her iPod during an update, and now her iPod just shows the apple logo then fades to white. My question is, can this be fixed? Or is a new iPod necessary??
If you live near an Apple store take it in for diagnosis. Don't forget to make an appointment online first. If you don't live near a store, you may get help by searching "youtube" for DFU Restore ipod. This is not difficult to do but it requires proper timing to get the device into DFU mode.
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