Just tried to update iPhone 4S to 6.1 and it first of all failed to back up then it failed to update so i had to put it in recovery mode and restore it then it failed to restore starting to think its an itunes issue does anyone have any advice?
Just tried to update iPhone 4S to 6.1 and it first of all failed to back up then it failed to update (Error 11) so i had to put it in recovery mode and restore it then it failed to restore with an unknown error starting to think its an itunes issue does anyone have any advice?
if your computer is not recognizing it, try using a different USB port or different usb cable. if that doesnt work you will need to uninstall and reinstall itunes.
Similar Messages
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My iPad2 has repeatedly refused to update to iOS7, whether connected to a PC or not. The error message indicates an unknown error has occurred, with error code 6. Does anyone have any idea what the problem might be and how to solve it? Many thanks.
Hi
I followed this guy's instructions and it worked:
http://evsiphone.blogspot.com/2009/05/iphone-iphone-could-not-be-restored.html
I did disable the security (AVG and Zone Alarm) when I tried on my own PC. My wife's laptop which eventually got it working also uses AVG and Zone Alarm but on an XP O/S whereas my PC is Vista - maybe this is why.
Cheers for you help.
Andy
Message was edited by: bigbadandy -
Hello, does anyone have any advice on how to sort photos in an albumn on an Iphone by date of photo? I've ordered them all in my Pictures but then when I sync them across through Itunes, they all end up in a jumble on my phone. Thanks!
When viewing an album on the iPhone you can tap "Photos" at the bottom and that will show all photos by date. Unfortunately though it is all photos, not just the album you are currently viewing.
What I have done is the following. On the computer I have a main folder (e.g. iPhone photos) and then make sub-folders within that. Placing photos that will be synched to the iPhone into various subfolders gives quite a bit of organizational capablility. In iTunes when you select the main folder to sync, the sub-folders will show on the iPhone as separate albums. Beyond that, in one case where I really wanted a specific sort within an album I renamed the photos on the computer (something like A-picxxx, B-picxxx) so they sorted on the computer alphabetically in the order I want on the phone. That sort order was maintained after the sync.
Note that each time you sync using iTunes, the non-Camera Roll pictures on the phone will be set to match the current iTunes settings/photos -- so you can experiment. -
I have a 80gb ipod classic and i cannot get it to sync anymore since I updated my itunes. Does anyone have any suggestions on what i should do?
Does the device show up in Windows Explorer when connected?
Have you tried going into Control Panel > Programs & Features > iTunes > Repair?
Have you proved the cable with a different device, or the device's connectivity with a different computer?
tt2 -
I keep having the message the software required for communicating with your ipad is not installed correctly please reinstall, I've uninstalled and reinstalled the latest version of itunes 8 times and no luck does anyone have any advice?
First, for the forum view issue. Go to My Settings (on the right) and in General Settings change the Topic Page View to Flat. Click Save. Posts should show up in the order they were written.
Have you seen this?
http://docs.info.apple.com/article.html?artnum=93764
Also, since you said that you've gone through the 5 Rs, I would assume that you used the iPod Updater to restore (since there is no other way of doing it and you don't "run" the 5 Rs).
When you restored, did you use the latest updater?
You may also want to try formatting the iPod through Windows. Connect it to the computer and when it appears in My Computer right click it and go to format. Does anything happen? Can you format the iPod through Windows?
btabz -
I have just purchased an ipad3 mainly for storing and viewing my photos but I cannot get my photos to sync using itunes. Does anyone have the best solution please?
See http://support.apple.com/kb/HT4236
Another way. You can use a USB flash drive & the camera connection kit.
Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
Secrets of the iPad Camera Connection Kit
http://howto.cnet.com/8301-11310_39-57401068-285/secrets-of-the-ipad-camera-conn ection-kit/
This may interest you.
Expand your iPad's storage capacity with HyperDrive
http://www.macworld.com/article/1153935/hyperdrive.html
On the road with a camera, an iPad, and a Hyperdrive
http://www.macworld.com/article/1160231/ipadhyperdrive.html
Since you are new to iPad.....
You can download a complete iPad User Guide here: http://manuals.info.apple.com/en/ipad_user_guide.pdf
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download this guide to your iPad.
iPad User Guide for iOS 5
http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
Cheers, Tom -
I have acrobat pro on my lap top and recently installed acrobat pro on my Mac Mini, but the text recognition function is not working, does anyone have any advice on how to remedy this problem?
On my laptop when I open up a pdf file and do a search for a particular
text phrase it prompts me to run a character analysis. Whereas on my mac
mini, when I try to engage the same process it just says it couldn't find
the phrase and doesn't even try and run a character analysis. I tried
clicking on the tool bar and the recognize text tab but nothing there seems
to do anything.
In trying to figure out the issue on my own I noticed one thing. I run a
small law firm in St. Louis and I scan in all my files to which are
subsequently emailed to my outlook account where I will save them as pdf's
to their respective folders. On my laptop when I open up an email from my
scanner I see the image of a acrobat document next to the attachment
paperclip symbol. However, when I open up the same email on my mac mini I
notice instead of an acrobat file image it shows a Preview file image (the
program used to open up pdf's before I installed acrobat).
Hope this helps!
Sincerely,
Jonathan McAllister -
I am trying to restore factory setting on my old iphone 4 so i can send it back to my wireless company for the trade in program. I keep getting error message from apple 3014. I have tried all troubleshooting tips and still get the error message. Does anyone have any tips? Thank you
I've tried a lot of the stuff mentioned at that link and elsewhere, modifying host files etc. trying to downgrade my iPhone 4 back to 5.1.1 no luck , apple has locked up 5.1.1 for my phone and iPad . one post said I'm "stuck with iOS 6" darn I should have been more careful. I have the 5.1.1 Ispw on my MacBook its a permissions thing I don't understand. I'll post when I find a way around it and I will . iOS 6 took away most of my AirPlay functionality . to hek with iPhone 5 I'm starting to look at android. big bummer apple
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Does anyone have experience of using the Jurassic Park app game on their i-pod touch, and experiencing freezing and/or slow response? If so, could you share any hints or tips that you have found that resolves these issues? Many thanks.
I have not seen that posted here before
Try:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
I don't have a clue what I am doing with this. Here is my discussion with Customer Service:
Naresh: Hello! Welcome to Adobe Customer Service.
Naresh: Hi Mary.
Naresh: I understand you have been getting invalid serial number, am I right?
Mary Vance: Hi
Mary Vance: yes
Naresh: Please provide me with the serial number, Mary.
Mary Vance: I provided my serial number here
Naresh: Thank you for the serial number.
Naresh: Please allow me 2-3 minutes while I check your serial number.
Mary Vance: no problem
Naresh: Thank you.
Naresh: Thank you for being online.
Naresh: I would like to inform you that the server for CS2 products have been shut down by adobe since then you are not able to install the product.
Naresh: However, I will provide you the link to download CS2 application. Please visit the following link.
Mary Vance: will this allow me to reinstall Photoshop?
Naresh: Yes, Mary.
Mary Vance: ok...what is that link?
Naresh: Please clcik here to download.
Mary Vance: thank you....trying it now
Naresh: You are welcome.
Naresh: I will also provide you the link for further information regarding the installation of CS2 products.
Mary Vance: the download doesn't have anything regarding installation
Naresh: Please click for the information.
Naresh: I am sorry for providing wrong link.
Naresh: Please click here to download.
Naresh: The 3rd link is for the download of CS2 Photoshop.
Naresh: Were you able to view the download link, Mary?
Mary Vance: what file in that download is supposed to help me?
Mary Vance: the first and 3rd link were the same
Mary Vance: when trying to load from my software, I get the message saying my serial number is not valid. All I need is a serial number that works. Is that going to be possible?
Naresh: Mary, Adobe has disabled the activation server for CS2 applications, including Acrobat 7 and Audition 3, because of a technical issue.
Naresh: So you will have to download the software from the above link.
Naresh: May I know in what OS you are trying to install the software?
Mary Vance: the link sends me to a CS2 help package
Mary Vance: windows 7
Naresh: I am sorry you will not be able to install the CS2 application on Windows 7 since it does not support CS2 version.
Mary Vance: I have had on here for a few years...why all of a sudden would it not work? Illustrator is fine.
Naresh: Okay.
Naresh: You can try downloading the software.
Mary Vance: was the original link that you sent me suppose to allow me to download Photoshop?
Mary Vance: I did try and got the message that the serial number is invalid. Is there any way to get around this or should I throw it away?
Naresh: May I know whether you uninstalled the product.
Naresh: ?
Mary Vance: I did uninstall Photoshop only. Then I tried reinstalling Photoshop only and got the message about the serial number.
Naresh: I check and see that it seems to be a technical issue, I request you to please post your query to the forums so that you will get the resolution from our expertise and I'll provide you the link to visit the forums.
Naresh: Please click here to visit the forums.
Mary Vance: I guess I will try that.
Naresh: Yes, please.
Naresh: Is there anything else I can help you with?
Mary Vance: I don't see where you helped me with this yet, so I guess not!
Naresh: I am sorry for the inconvenience.
Naresh: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Any help would be appreciated.CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O. -
my ipod touch has stopped working. I will plug it into a wall, or computer, and it will register that it is plugged in, but it will not charge and turn on. does anyone have any advice? thank you.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hi. I'm trying to upgrade my 3g iPad 1 software from 3.2.2 to 5.0.1. iTunes tells me that I need to upgrade. It then backs up my iPad OK. But then it won't 'restore' and the upgrade fails.
Does anyone have any suggestions, please.
Thanks - DafydThe version of iTune for the Mac is not capable of running on an iPad.
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HT201210 I have tried everything and my iphone still wont restore. Does anyone have any resolutions?
I have tried everything and my iphoe still eon't restore. Does anyone have any top tips?
Put iPhone into Recovery Mode and Restore with iTunes on computer. Open iTunes on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode. Click Restore button of iTunes. If any Error messages are given write them down so you can look up cause and solution. If still problem, and if you have Warranty or AppleCare make Genius reservation and take to Apple for resolution.
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I am currently using a Iphone 4.I have been trying for countless times to restore my phone but error 16 keeps on popping up.This happened after i updated to the latest IOS.Does anyone have any solutions other than jail-breaking.I have never jailbreaked.I am deperate to restore my phone...Please help!!!!
Most likely a hardware failure, & if so, you won't be able to restore/activte your phone. If you've tried at least two times, & are still getting this error, make an appointment at any Apple store, or call AppleCare.
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hey guys, im in need of seriously help. i let a friend jailbreak my iphone and now its jus stuck at the apple screen. i tried rebooting it and everything but nothin is working. does anyone have any good advice?
put the phone in DFU mode (do a search for how to do this) and restore to the latest firmware. you may have to download the firmware from apple and when selecting restore or update in itunes press the shift key and select the firmware.
Hope this helps
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