Just trying to watch a show I purchased: Flash player problem - 'reset license files'

I have the latest flash player (version 13.0.0.214) but for a tv show I just purchased it won't play and states, “There is a problem with your flash player. Click here, select ‘reset license files’, and restart your browser.” I have done this several times to no avail. I’m running on a MAC OSX 10.9.2. Under my safari internet settings I have enabled JavaScript. However, I do not see an option to enable java under internet plug-ins. Please advise.

Same issue here. Took the same steps to resolve to no avial.

Similar Messages

  • I made a purchase on iTunes and it is not showing on any of my devices. When I tried to watch the show in my purchased file I could not. When I go back to iTunes it tells me I made the purchase already. Why can't I access my purchases. Case

    I made a purchase on iTunes and it is not showing on any of my devices. When I tried to watch the show in my purchased file I could not. When I go back to iTunes it tells me I made the purchase already. Why can't I access my purchases. Case # 506294747

    Hi Paul,
    If you are having an issue such as this with an item such as a movie purchased from the iTunes store, you may want to report it to the store. Use the steps in this article -
    Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • How can I stop music and movies from being automatically deleted from my phone and saved on the cloud? I've just tried to watch a movie on my 2 hour commute, but yet AGAIN it has been removed. I do NOT want to spank all of my data allowance

    How can I stop music and movies from being automatically deleted from my phone and saved on the cloud? I've just tried to watch a movie on my 2 hour commute, but yet AGAIN it has been removed. I do NOT want to spank all of my data allowance downloading it again, especially because (believe it or not) I added it to my phone because that's precisely where I wanted it!! Any help much appreciated

    FYI I had to put this link into firefox to reply - because **** back safari just wouldn't register my clicks to any of the links on the post... Despite reloadeing and even restarting my computer. Totally annoying and a massive pain in the ***.
    But in terms of my initial query; thanks for responding. But no, this is NOT the cause of the problem. I have auto sync and sync over wifi activated, but have also selected manually manage music and videos. Plus, all of my music and videos are on my macbook, absolutely all of it, so if it my phone was syncing with my macbook everything would still be on the phone. Life would be peachy if my phone jsut copied everything that was on my macbook, but unfortuantely it keeps deleting tracks for no apparent reason.
    Any thoughts greatly welcomed, because at the moment i can only conclude that my iphone is crap.

  • My "Apple TV" is hooked up via HDMI to my Marantz receiver.  Everything works fine when watching movies.  When trying to watch a show or listen to music, there is no sound.  Has this happened to anyone else?

    My "Apple TV" is hooked up via HDMI to my Marantz receiver.  Everything works fine when watching movies.  When trying to watch a show or listen to music, there is no sound.  Has this happened to anyone else?

    Perhaps you should ask over in the iPad community, you may get better answers there.
    It's actually my fault that psoon ended up here ... s/he intially posted over at Home Sharing, and I tried a relocate request to Apple TV rather than iPad.
    psoon, here's a link to the iPad community:
    Using iPad

  • Shockwave flash crashes on my chromebook when trying to watch a show

    same prob on my CB completely frustrated

    Out of the blue my shockwave flash crashes when trying to watch a show on xfinity using my chromebook. I have done the following with no results: reset cache, cookiesreset flash websiteshard reset chromebookpowerwashed chromebookdeleted Flash licensesReset settingsBrowsed as a guestI only have 1 version of Flash on my chromebook I'm out of ideas.

  • I am using an Mac PPC version 10.5.8 and I am trying to download the correct version of Flash Player.  I did once but I had to install a "Clean Install" of my computer and when finished I had put back the new Flash Player I just installed well every time

    I am using an Mac PPC version 10.5.8 and I am trying to download the correct version of Flash Player.  I did once but I had to install a "Clean Install" of my computer and when finished I had put back the new Flash Player I just installed well every time I try install the new player it is place in my Trash Folder and I can not get Player to work.  I did everything I was to install it correctly but it still does not install it correctly.  Can some help me.  Bob

    Some MacBook Pro versions cannot be upgraded past 10.6.8; others are maxed out at 10.7.5. newer models can go all the way to 10.10. So it is important to know exactly what version you have--there may be close to 40 variants produced since the MB made its debut in 2006.
    You can safely give us a snapshot of your model and its current config that will allow us to deternmmine your model and its upgrade potential, plus show it you have any software that may impede any upgrades. Please download and install this free utility:
    http://www.etresoft.com/etrecheck
    It is secure and written by one of our most valued members to allow users to show details of their computer's configuration in Apple Support Communities without revealing any sensitive personal data.
    Run the program and click the "Copy report to clipboard" button when it displays the results. Then return here and paste the report into a response to your initial post. It can often show if any harmful files/programs are dragging down your performance.
    Remember that, on leaving OS10.6.8, you lose the ability to run older softare written for older PowerPC Macs (yours in Intel-based). Programs such as Office 2004 will no longer work (min of Office 2008 needed to work on newer OS versions), and AppleWorks will stop working completely

  • Trying to watch a video on quick time player and i keep getting this message You may need to install additional software to open this type of file. what do i need to install and how

    Trying to watch a video on quick time player and i keep getting this message You may need to install additional software to open this type of file. what do i need to install and how

    I believe there is a technique which uses some similar suggestion to unwittingly tempt the user into installing malware, in order to be able to watch some (usually sexually explicit) video, so be aware of this ruse.
    The only things I would download would be Perian that extends Quicktime, available here,
    http://www.perian.org/
    and if that did not do it, then try VLC to use instead of Quicktime.

  • I purchased flip player to convert wma files i have from a previous laptop and it played some of my music but not some of the others this error msg came up, i payed 30.00 so it could convert? The operation couldn't be completed. (OSStatus error -19000.)

    I purchased flip player to convert wma files i have from a previous laptop and it played some of my music but not some of the others this error msg came up, i payed 30.00 so it could convert? The operation couldn’t be completed. (OSStatus error -19000.)

    Dear Nay2000,
    I have the same problem, my girl-friend saved a bigger Gigabyte library from her old laptop before she sold it, then at some point she realized that she couldn't play many songs that she had transfered. Now, I paid those 30 quid as well, and it doesn't play 99% of the files, that is very frustrating, is there any way you got it revived?
    Regards.

  • I have checked all of my permissions and contiue to get this message after 68% mark when trying to install Adobe flash player. User does not have sufficient privileges to install adobe flash player. A required file (C:\windows\syswow64\macromed\flash\flas

    I have checked all of my permissions and contiue to get this message after 68% mark when trying to install Adobe flash player. User does not have sufficient privileges to install adobe flash player. A required file (C:\windows\syswow64\macromed\flash\flashplayer.xpt:5) could not be written due to insufficient permission.

    Perform a clean install as described in https://forums.adobe.com/thread/928315

  • Trying to download updated version of Adobe Flash player and "Blocked-Plug-In" keeps coming up and I

    Trying to download updated version of Adobe Flash Player on my MacBook Air, and "Blocked Plug-In" keeps coming up and I cannot download.

    After downloading, you need to install Flash Player. Double-click the downloaded file to install it.
    Please refer to the following thread for more details: http://forums.adobe.com/message/4651137
    Thanks,
    Sunil

  • Could you please let me know if Flash Player will inform a user that his system requirements are insufficient when trying to use a given version of Flash Player?

    Hi,
    Could you please let me know if Flash Player will inform a user that his system requirements are insufficient when trying to use a given version of Flash Player?
    Regards

    It depends, but in general, no. 
    The guidance on minimum system requirements is mostly about what we will and won't fix bugs for.  Flash Player probably works on Windows Server 2000, and we're not going to intentionally break it or prevent you from installing it, but we're also not going to fix it if it breaks.  In instances where it's going to crash on launch or have some other horrendous out-of-box experience, like attempting to install on a PowerPC Mac, then we'll prevent the installation outright.

  • I am trying to watch tv shows that i have purchased but part way through the show it pauses and will not allow me to play the show.  What do i do?

    I am trying to watch a tv show that was purchased but part way through the show it pauses and it will not allow me to continue playing the show.

    That is correct.
    That is the price of a replacement iphone once your iphone is outside of the warranty period

  • Issue trying to watch any show that is rated TV-MA

    I am having an issue with watching any shows that are rated TV-MA, all of my parental controls are off and I have actually called Comcast twice to have this issue resolved with no results.  I didn't start having this issue until about three weeks ago and it's really annoying.  I have included the link to just one of the shows I have tried to play.  All I get is a black box with a play button in the middle that no matter how many times I click it the show will not play.  The problem is only with shows that are rated TV-MA, please fix this. http://xfinitytv.comcast.net/tv/Shameless/106921/2195164223/Shameless%3A-Can-I-Have-a-Mother/videos   

    PWDGuy1 & MLeeH,
    Not all videos may be working on Internet Explorer 9 32-bit or 64-bit versions. Our team is currently working on this issue.
    In the meantime, please use one of these browsers to watch videos:
    Goggle Chrome 17
    Safari 5.1
    Firefox 10.0
    Please follow this thread for further information:
    http://forums.comcast.com/t5/XfinityTV-Online-Help/Internet-Explorer-9-not-playing-videos/td-p/1142067
    Thanks,
    Joe
    XfinityTV.com/Xfinity.com Support
    Twitter: @XfinityTVJoe

  • Flash Player install package tries to open Matlab instead of installing Flash Player

    I have downloaded the install package for Adobe Flash Player for Mac OS X. However when I try to install it attempts to open Matlab rather than installing the package. I'm trying to figure out what to tell it to change the default option that must somehow be invoking Matlab when it sees the mdlp extension.

    Hi,
    Please delete everything (.dmlp) after the .dmg in the file name.
    We are seeing this behaviour with users that have MathLab installed and we are investigating why this is happening.  FWIW, this happens to other software DMG files as well, not just the Flash Player installer.  For some reason, when users have MathLab installed it appends the .mdlp extension to the DMG file that was downloaded  When users attempt to launch it instead of being opened with DiskImageMounter, which is what OS X uses to open DMG files, it opens using MathLab.  If this happens in the future just delete '.mdlp' from the file name and DiskImageMounter will open the DMG, instead of MathLab.
    Maria

  • Why cant i watch video on fb with flash player

    why cant i watch videos with flash player all i get is erro message

    IOS device do not support Flash
    However Skyfire, Photon, iSwifter, Browse2Go and Puffin Web Browser will provide limited Flash capability

Maybe you are looking for

  • GL month end dsummary balance in ECC 6.0

    Hi Folks,   I am working on creating a functional spec for transferring the GL month end summary balances to legacy system in ECC 6.0. I found that FAGLFLEXT table contains the GL summary data. In the table for a GL account corresponding to a profit

  • System not allowing to use park workflow only for GL

    Hi Gurus, We have created workflow variant and selected release posting and release payment. We want to use workflow only for GL document but when we are parking vendor invoice in fv60, system is not allowing to post parked vendor invoice and saying

  • Terminal: how do I list the contents of directories for specific files?

    I want list all quicktime movies under a specific directory (and then output this into a file) When I do this: ls -Rl This list everything under the folder and subdirectories - the 'l' flag I used to get just file names When I do this: ls -Rl *.MOV N

  • Info on Garage Band synths

    Need some more info on built-in synths in GB,eg. analog mono, digital basic etc, their method of synthesis, LFOs, envelopes and filters, Hybrid morph especially... Want to connect them in terms of other AU software synths since GB synths have that GB

  • Bouncing Troubles - Too Soft

    Whenever I bounce out of Logic, the overall volume of the track is very mild. I set the output 1-2 right where i want it- hot- and it doesn't seem to make any difference... There's prolly a setting I have to adjust...? Help anyone please!