Just updated my 4S to iOS 6 - it shut down after the instait showed a "connect to iTunes" icon.

Just updated my 3GS to iOS 6 - it shut down after the install - then it showed a "connect to iTunes" icon.
iTunes said the phone was in recovery mode & needed to be restored. Clicked "restore" in iTunes & get "iTunes is restoring the software on this iPhone" - didnt work - came back to showing the "connect to iTunes" icon.
Have repeated the process twice now - same result - "connect to iTunes" icon displayed on the phone & iTunes says the phone is still in recovery mode

See Here > http://support.apple.com/kb/HT1808
Be sure to Follow ALL the Steps.
Some Users have reported that as many as 8 or 9 attempts were necessary Before success.

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Just updated to 7.0.4 and now i get the pop-up saying, "connect to itunes to get push notifications". Why and how do I fix this?

I have an IPhone 4 and it is not Jail Broken nor has it ever been. If I restore to last backup will i lose saved info in notes, games, etc?

If you can't connect to home wi fi, or any wi fi, go into the RESET area of your SETTINGS and choose RESET NETWORK CONNECTIONS. Turn the phone off and back on and you should be okay. It may take more than one try. Good luck.

My problem is that since I update my iphone 4s ios 8 and then restore it and when I connect to itunes does not sync my music only applications

my problem is that since I update my iphone 4s ios 8 and then restore it and when I connect to itunes does not sync my music only applications

I had a similar issue and I was told that my iTunes match was on.
I had to disable iTunes match on my iPhone.
Following which - after you plugged in your iPhone to iTunes, select your iPhone on iTunes menu. You should see a summary page of your iPhone where it provides options to update or restore. On the bottom there should be an option to select "sync only selected music/playlists". I can't remember the exact wording. Once that's been checked, select your iPhone's music tab and it should allow you to select the music playlists you want to sync.

I updated my phone to iOS 7, and now it is telling me to connect to itunes

I updated my phone to iOS 7, and now it is telling me to connect to itunes. Help

Are you getting an error message or anything?
Haven't heard of anyone experieincing that, but go ahead and try following the directions and see if conencting to iTunes helps.

AFTER UPDATE GREY SCREEN NO SOUND THEN SHUTS DOWN AFTER 30 SECONDS PLEASE HELP

AFTER UPDATE GREY SCREEN APPEARS WHEN POWER BUTTON PRESSED NO START UP SOUND THEN SHUTS DOWN AFTER 30 SECONDS AND REPEATS ITS SELF PLEASE HELP

As for now, only thing that helped was an archive and install with preserve user settings. Seems after the reinstall of 10.4. everything that was weird has become normal again. I hope very much this state stays on for a while - or ever!
A comment to everybody: with problems that are common you get a lot of help from friendly users in here, but if like in my situation things get a bit more uncommon than the usual querks and troubles your bound to go through a whole workflow of tests and algorithms - i did learn some new things but eventually I had to go for the ultimate - the reinstall (of course, erase and install would have been more work.) and it's frustrating not to find out how it came to this problem. I wish I could nail it down to something I did mistakenly - i guess I'll find out next time.
THANKS THOUGH to those who replied.
Keywan

Hi my desktop starts and then shuts down after the apple logo and an oblong box appear.thanks

hi my mac
desktop starts then shuts down after displaying the apple logo and an oblong box.
thanks

Sounds like something is badly wrong with your system. First step would be to start up from your Mac OS X install disk, by inserting the disk and holding down 'c' at startup. Select your language, then choose Disk Utility from the Utilities menu. In Disk Utility, choose your hard drive and click the Repair Disk button.
If problems are repaired, try restarting and see if the problems are gone.
If problems couldn't be repaired, you can try DiskWarrior, which can sometimes repair problems that Disk Utility cannot. However, if nothing works, you probably are going to have to erase the hard drive and reinstall the system from scratch. Hopefully you have backups!
If there were no errors, or they were repaired successfully but that didn't fix the problem, then you should try booting into safe mode by holding down the shift key at startup. If that works, you may have some bad third-party software. What that might be is hard to say, though.
If nothing works, try rebooting from the Mac OS X install disk again and install Snow Leopard right on top of your current system. That shouldn't disturb your apps or data, but of course, if you don't have backups, you're in trouble if something goes wrong.

Just updated my RAM and now iMac shuts down "due to error" when in FCPX

Hi there,
So, I just purchased FCPX last week. Edited one of my projects only to find that my RAM is overloaded and isn't allowing my computer to handle to workload. Therefore I upgraded my RAM today to the max (16GB). Get my iMac home and up and running, everything looks good. I start up FINAL CUT PRO X, load my Library.....then boom.....shut down "due to error". THREE TIMES. Below is my system and info on new RAM. PLEASE HELP ASAP AS THIS IS TIME SENSITIVE! I upgraded my RAM due to the suggestion that it would solve my slow rendering/choppy video playback in FCPX.
Thanks. Ashley
SYSTEM: 21.5 inch iMac OS X version 10.9.4 (Mavericks)
PROCESSOR: 3.2 GHz Intel Core i3
STORAGE: 364 GB (out of 999.99 GB)
MEMORY: 16 GB (was 4 GB before upgrade)

Your Computer looks to be a Late 2010 iMac, if so is the RAM spec as shown below?
Maximum Memory
16 GB
Memory Slots
4 - 204-pin PC3-10600 (1333 MHz) DDR3 SO-DIMM

My MacBook won't go passed a grey screen and the apple logo . It has a loading bar but doesn't do anything and just shuts down after the loading bar is complete... HELP!

Please please help! I'm a college student taking finals. Need it fixed asap

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 3
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 4
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 5
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 6
Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 7
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 8
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 9
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 10
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 11
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

I am having problems syncing my iTunes music to iTunes Match. ITunes shuts down after the 2nd step every time. Does anyone know how to fix?

Every time iTunes Match starts up, it gets to Step 2, almost makes it to Step 3, and then crashes and shuts down iTunes. I've restarted the computer, and reinstalled iTunes for Windows. Anyone have any idea what I should do next? There are songs that I can't sync to my iPhone 5S because of this.
Thanks!

Welcome to AD!
I have a regular post for the top 3 or 4 fixes for that 9808 error. Obviously you are going to skip #1, since you've already tried it. Let me know how you get on with the next 2.
The top 3 fixes to itunes error 9808 seem to be
1) Go to Start > Control Panel > Internet Options > Advanced, make sure that SSL 3.0 is checked and TLS 1.0 is checked. Also under Security make sure that the “Check for server certificate revocation (requires restart)” is unchecked. Then click ok and fire up iTunes.
2) The culprit was Norton. The users are set up as Admin and Standard. I have Parental Controls turned on in both Vista as well as Norton. Admin users had no problems connecting to iTunes. Standard users would get the error. I had to go to Norton’s Personal Firewall and add the program “iTunes Helper.exe” and set the option to “Allowed” (”iTunes.exe should already be in the Allowed category.) in order for the standard users to be able to connect.
3) close iTunes if you have it open right now. Then go to C:/Documents and Settings/username/Local Settings/Application Data/Apple Computer/iTunes. Delete or cut the preferences.xml file which contains your iTunes preferences. Then go to C:/Documents and Settings/username/Application Data/Apple Computer/iTunes and delete or move the preferences.xml file. For Mac users, there is only one file you must delete or move a to a new location and is located at User > Library > Preferences > com.apple.itunes.plist. Restart iTunes and it will recreate those two (or one) files with the default settings. Feel free to set your preferences back to what they were and then connect to the iTunes store and enjoy!
And #4, see if you can get into the iTS from a different windows admin account on the same PC.

My Mac shut down after the chime by itself! :(

So everytime I restart my iMac G5 (mine is the third generation I think) the one that has built in isight. Anyway I restart my computer, and then I heard the chime and it shut down by itself.
This happened once before.. and then I unplug it from the wall and let it "rest" for few hours, and it's okay again.
Do you think it has some power cord issue, or?
Help please... Thanks!!!

It's around $135, but look at [welovemacs.com] and see what they charge. You can also look at [http://www.synaptech.com/catalog> or [http://www.dttservice.com/imacg5.html] to see what they say.
Good Luck,

HT5137 I have just updated my iphone to IOS but can't close apps I used to send them into wiggle then close but with IOS they don't wiggle they just open up again ......HELP

I have just updated my iphone to IOS but can't close the apps I have open, I used to send them into wiggle mode then close but now I have updated they won't wiggle they just open up again................HELP

shartez wrote:
.. can't close the apps ...
How to Close Apps
Double Tap the Home Button... Then swipe the App (not the icon) Upwards... Tap the Home Button when finished.
From Here > http://support.apple.com/kb/HT4211

Ipod nano shuts down after playing a few minutes

I have an 2week old ipod nano and I updated it yesterday. Now it shuts down after a few minutes playing and I really don't know why. I worked perfectly before the update!!

planb77 saved me!!
He is right! i had exactly the same problem and didnt know what to do. I was really frustrated and was ready to send my new ipod back to apple store!
The headphones need a good push, you shouldn't see any metal whatsoever.. I was afraid to push it in case i broke it.
When you do it right you should hear a clicking sound. Now my ipod works just fine!
thanks a lot for the advice!

IMac shut downs after Apple logo appears!

Since I installed Maverick my iMac been acting weird. Now when I turn it on it shuts down after the Apple logo appears!
I've looked for similar problems but I've other issue here, I've a login security username\password. So, I can't pick the hard driver and repair it simpley!
Any help...

Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
     after the chime press and hold down the OPTION key until the boot manager screen appears.
     Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
     Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).

Shuts down after start up screen

Hi, Trying to help out a friend.
Her lappy shuts down after the initial screen and sound.
Power supply seems ok.
Any suggestions?
thanks

I went to apple today and they told me that the hard drive has unmounted itself. They have my macbook right now and they said they're going to replace the wire that connects the hard drive to the logic board and see if this solves the issue. If it doesn't work they will replace the existing 250GB hard drive in my macbook with a 500GB as they no longer make that size hard drives (cost of £130 for the replacement). The problem is that i dont have my macbook backed up so will there be anyway to get data off the od hard drive?

Macbook shuts down after grey screen

My MacBook shuts down after the gray screen every time I try to start it it does not work

While we all have MacBooks in this forum most of us don’t run Mountain Lion. There's a Mountain Lion Support Community where everybody has Mountain Lion. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/mac_os/os_x_mountain_lion
You should also ask this in the MacBook Pro forum. This is the forum for the white and black plastic MacBooks that were discontinued in 2010.
https://discussions.apple.com/community/notebooks/macbook_pro

Just updated my 4S to iOS 6 - it shut down after the instait showed a "connect to iTunes" icon.

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