Just updated my iPhone.  iTunes won't recognize my iPhone. I get "internal device" problem.

Just updated my iPhone.  iTunes won't recognize my iPhone. I get "internal device" problem. Help!

Haven't heard back from them. Took it the adapter to the Apple Store with one of the mics and the Blue Shirts said it was the proper adapter.

Similar Messages

  • I updated and it iTunes won't recognize my iPhone

    It says IMEI: 01 174200 347866 0 and to connect iPhone to iTunes... I did...!!! And it won't recognize it!

    Windows or mac?

  • I just updated iPhoto, now iTunes won't sync my photos with my iPhone.

    Earlier today I was able to sync photos just fine.
    Then I updated iPhoto via the Mac App Store.
    I connected my iPhone and got this error message from iTunes:
    iTunes could not locate a supported photo application. Would you like to change your photo syncing options?
    After I updated iPhoto and opened it, I had to upgrade my library. Could this be the problem? What do I do now? Apple Software Update doesn't show a newer version of iTunes available.
    iTunes 10.6.3, iPhoto 9.3, OS X 10.7.4

    That can sometimes indicate a photo cache issue. If you remove the current ipod photo cache, does that get you past the error?
    For instructions on where to find it, see the following document:
    iTunes: Understanding the iPod Photo Cache folder

  • I installed the latest iTunes update. Now iTunes won't recognize my iPod. I tried every step in the trouble-shooting list and nothing works. Apple wants to charge me $35 just to ask them a question. What should i do?

    I have tried every step in the trouble-shooting list, and nothing helps. What should I do?

    I am having this same issue.  I have avoided updating it for months and now that I finally did this is what happens!!  My Ipod goes into charge mode, but then as soon as iTunes opens up to sync it says it knows there is an ipod connected but does not recognize it and it will stop charging and just go to the main screen that comes up when you turn ipod on.  I even tried Uninstalling and reinstalling like it says and that doesn't work.  When I uninstall it, it will let my ipod charge when I connect it to computer.  But as soon as I install iTunes again and try to connect it, it tells me the same thing.  Now I know why I never update to newer versions, so angry right now.  Apple needs to fix this problem cause I've had my ipod for less than a year!!

  • I did some upgrades to my computer and now itunes won't recognize or sync to my ipod

    I did some upgrades to my computer and now itunes won't recognize or sync my ipod.

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  • Just upgraded macbook to Snow Leopard, and now itunes won't recognize my iphone.  I tried turning all off, and on.  I have the newest version of itunes.  Will I have to reset my iphone (and also ipod touch?), and if so, does it mean I lose anything?

    I just upgraded macbook to SnowLeopard 10.6.3 and now itunes won't recognize my iphone.  I tried turning everything off and restarting.  I have the latest version of itunes.  If I have to reset the phone (and ipod touch), what does that mean?  Will I lose anything? How long will it take?  thanks

    Start iTunes.  Make sure you really are running the version you think you are.  Sometimes people end up with two copies, different versions.
    Mac OS X v10.6: iOS device not recognized in iTunes after restart - http://support.apple.com/kb/TS3540
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
    Troubleshooting iTunes installation on Mac OS X - http://support.apple.com/kb/HT2311  - read section on Opening iTunes for information about running multiple copies of iTunes.
    You say you are running Snow Leopard 10.6.3.  That version will not run the latest iTunes which requires 10.6.8  If you need iTunes 10.7 you have to be running 10.6.8
    Mac OS X 10.6.8 Update Combo v.1.1 - http://support.apple.com/kb/DL1399
    Message was edited by: Limnos

  • I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there.  I've uninstalled iTunes and reinstalled twice and it's not working.  Please help.

    I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there.  I've uninstalled iTunes and reinstalled twice and it's not working.  Please help.

    I have not had wifi since November when I upgraded to the newest IOS version.  I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again.  I kept doing what they told me and it worked for a couple more days and then I could never turn it on again.  My blue tooth doesn't work either.  I had to actually increase my data usage with AT&T becuase of this.  When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue.  My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!!  I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue.  Who knows how many people out there have had this issue and have not said anything about it.  Now there is a newer update that I can't do because it requires wifi in order to download.
    June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.

  • I just updated an iPhone 4 from iOS 7 to iOS 7.1 and my computer/iTunes no longer recognizes the device; what gives?

    I just updated an iPhone 4 from iOS 7 to iOS 7.1 and my computer/iTunes no longer recognizes the device; what gives? How do I get iTunes to show the device?

    With iOS 7, the "call Decline" button is only available when the phone is awake. To decline a call when the phone is asleep, simply tap the On/Off button.

  • I just updated my Iphone 3GS from 4.3.3 to 6.1. Now is says that my SIM Card is not supported by my carrier. I called Rogers and he says to restore my phone. But I can't get there is it won't recognize my phone. Help!

    I just updated my Iphone 3GS from 4.3.3 to 6.1. Now is says that my SIM Card is not supported by my carrier. I called Rogers and he says to restore my phone. But I can't get there is it won't recognize my phone. Help!

    Insert a SIM from a supported carrier.
    Where did the phone come from,  it sounds like the device has been hacked or jailbroken to be unlocked and updating has re locked to the original carrier. It is also possible that the SIM simply needs to be reseated or replaced.

  • I just installed snow leopard and now my itunes won't recognize my iphone. how do i fix this?

    I just installed snow leopard and now my itunes won't recognize my iphone. how do i fix this?

    http://support.apple.com/kb/TS1591
    You may have to remove & reinstall the AMDS, as described in that support article.

  • HT1338 i upgraded from leopard to snow leopard ( i know i am really behind) but now iTunes won't recognize my iPhone. and the updates keep crashing when they are trying to install...help!

    I upgraded from leopard to snow leopard. now iTunes won't recognize my iphone, and the upgrading the software keeps crashing.. help!!

    Mountain Lion is OS X 10.8
    10.6 was called Snow Leopard.
    To use iTunes 10.7 the following is required:
    Macintosh System Requirements
    Mac computer with an Intel Core processor and 512MB of RAM
    OS X version 10.6.8 or later
    Safari 4.0.3 or later
    400MB of available disk space
    Broadband Internet connection to use the iTunes Store
    Do you use iTunes Match?
    That way all of your songs would be matched with the master song on the iTunes servers independently of iTunes on your Mac or PC...
    Look here for further information: http://www.apple.com/itunes/itunes-match/

  • 2 things: iPhoto isn't automatically copying all my imported photos into an iPhoto album folder AND ever since i upgraded my MacBook 120GB to Snow Leopard, iTunes won't recognize my iPhone.

    So i have a 120GB MacBook that's about 4 years old (just updated to Snow Leopard--been working in Iraq, i'm a little behind).
    Never had a problem with it.
    I also have an iPhone 4 which i've had for about a year (up-to-date software as of about a month ago).
    Never had a problem with it.
    I've had iTunes for years of course (up-to-date).
    Never had a problem.
    1.
    Now my iTunes won't recognize my iPhone since the Snow Leopard update.
    iPhoto will recognize my phone, but iTunes won't.
    Went through all the preferrences and i can't find anything that isn't set properly.
    iTunes Helper is used during startup.
    Everything seems fine.
    Any help?
    2.
    I use a WD external hard drive to back my Mac up every week or so.
    I recently realized that half of my pictures from iPhoto are not copied to the external.
    They haven't been transfering over.
    So i snooped through my folders and as it turns out, iPhoto hasn't been copying the pictures i import from my iPhone to iPhoto and saving them as .jpg files in the pictures folder (or iPhoto album or whatever) like i think it's supposed to.
    My pictures folder has approx half of all my pictures in it, meaning at some point (probably 2 years ago) iPhoto stopped making the file copies of my imported pictures.
    I do not know why.
    No idea how to fix it.
    If i were able to fix that (with your help), would all the pictures that haven't been copied automatically copy to my pictures folder once i had the issue resolved or would there be a lot of dragging and dropping?
    I've been clumsily and sloppily copying all my pictures to a new folder on my desktop and manually transferring that folder to a thumb drive (which i keep in my pocket) and my external (just so i have them in some form) in case my computer crashes or a mortar shell lands on my room and blows my computer up.
    Can anyone please help me with any of this?
    I can't just stoll down to the Apple store to ask the Genius Bar (I'm in Baghdad) and i don't have Apple Care so no one will help me on the phone when i call Apple.
    Thanks so much.

    hey mill1640,
    Did you ever get your iPhone to register with iTunes? I just upgraded as well to Snow Leopard, and my my isn't recognized at all also.
    If you did get this resolved, I would appreciate a little suggestion in the right direction.
    Many thanks,
    Josh

  • How do i fix my upgrade error ? iphone 4 won't turn on to reload and itunes won't recognize

    HELP! - I just tried to upgrade my iphone4 to iOS 5.1.1 and an error occured sometime thereafter. Now my phone is stuck in that initial (plug usb -----> itunes) graphic/picture thing you see when you turn your iphone on for ther very first time. I have windows vista, and to make matters worse, my itunes won't recognize my phone to finish 'the job'. ***?  PLEASE HELP SOMEONE WHO KNOWS!!

    Unable to Update or Restore
    http://support.apple.com/kb/HT1808
    Device Not Recognised
    http://support.apple.com/kb/TS1538

  • HT4623 just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. I have held down the home button and on/off switch several times to reset, but same problem persists.

    just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. Then comes back on and just sits.I have held down the home button and on/off switch several times to reset, but same problem persists.

    Place iPhone on Wall Charger for at least 10 minutes. Then keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger. If still problem, open iTunes 10.7 on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, then click Restore button of iTunes. If still problem, try DFU Mode Restore, here are the steps. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode. If still problem and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution.

  • Itunes won't recognize Iphone but device still charges

    Today, I had my Iphone 5c replaced after having issues with the software on my previous iphone 5c. I'm trying to put the data that was on my previous phone back onto my new replacement but Itunes won't recognize my device. I have tried getting the data back on my phone using Icloud but the backup data that is for my Iphone can't be selected as the backup data requires software that is ios 7.1 or later (or something like that). I have selected the option of "set up as new iphone" and just downloaded the software update but I don't know how to get back to the screen that shows the icloud backups.
    I have also tried all the recommended things for when the device cannot be detected with itunes (ex. reinstalling itunes, restarting apple mobile device support< ect.)
    If you can help with how I can get my itunes to recognize my iphone or how i can set up with icloud after selecting "set up as new iphone" that would be great

    Set the phone up as a new phone. Then update the iOS to 7.1. After the update is complete restore your phone from your backup.

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