Just updated my OS to os5...why did all of my music and video file turn into an "other" file and how do I fix it?

I just updated to OS5 and all of my video and music files are gone and now I have an inaccessible "other" file about the size of the of the old music and video files.  When I go to sync music files in itunes they never show up on the phone.  Help!

Never mind.  Just read some similar questions and tried restoring it to backed up version and now everything seems to be working.  What a relief!

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