Just updated - now have multiple copies of Ps and Lr
I just finished updating using the CC app. I now have two copies of Lr and a copy of Ps/cc and Ps/cc 2014. Should I uninstall one of the Lr copies? Should I uninstall Ps/cc and Keep Ps/cc 2014?
WDKlein1000, Yes you can uninstall the older versions of Lr & PS CC as you already have the latest versions. So, no need to keep both unless you want to for various purposes.
~ Arpit
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Why do the tabs now have multiple favicon images showing after the last update?
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If anyone knows how to fix this or to get Mozilla to fix their problem, it would be appreciated. Thank you!You can try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
*https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
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*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
I have just updated my software to 10.8.2 and now my sound doesn't work. Any suggestions?
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I used disk permission repair to try to resolve this as well as a 'soft' restart. Still have a grayed-out mute checkbox in the sound section of system preferences.
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I just updated my iPad to the new ios and now it won't let me use iCloud. I have been in my settings and it says I need to agree to the new t&c's but when I click to do it my device freezes. Any Idea what I can do as I can't download new app either
Sorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
Maybe it's time to buy yourself a new iPod Touch. -
I just updated my iphone 4s to ios 6 and now whenever i take a picture it doesnt save to the camera roll. does anyone else have this problem or know how to fix it?
Same problem on im iPhone4 / iOS6 with normal camera!
The camera takes a picture but the picture (video) doesnt appear in my Photos and therefore is not saved! -
I just updated to 7.1 on my 5S and now my finger print doesn't work. Anyone else have that problem?
I just updated to 7.1 on my 5S and now my finger print doesn't work. Anyone else have this problem?
Hey Carol5005,
Thanks for the question. I understand you are experiencing issues with Touch ID. The following article provides some troubleshooting steps that may be helpful:
iPhone 5s: Using Touch ID
http://support.apple.com/kb/HT5883
Resolving issues with Touch ID
1. Verify that you are using the latest version of iOS.
2. Ensure that your fingers and the Home button are clean and dry.*
Note: Cover the Home button completely. Don't tap too quickly, don't press down hard, and don't move your finger while Touch ID is scanning. Make sure that your finger touches the metal ring around the Home button.
3. If you are using a protective case or screen protector, it must leave the Home button and the surrounding ring completely unobscured. If it doesn't, remove the case or screen protector and try again.
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- One or more fingerprints have been enrolled.
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6. If that finger still isn't working, try enrolling a different finger.
7. If you are unable to enroll any of your fingers, take your iPhone 5s to an Apple Retail Store, Apple Authorized Service Provider, or contact AppleCare for further assistance.
* Moisture, lotions, sweat, oils, cuts, or dry skin may affect fingerprint recognition. Certain activities can also temporarily affect fingerprint recognition, including exercising, showering, swimming, cooking, or other conditions or changes that affect your fingerprint.
Thanks,
Matt M. -
I now can't open iPhoto! have just updated it, downloaded everything they asked for and still can't open it!
To be able to help, we will need more details.
What is your current iPhoto version, Anthony? And your MacOS X version? And what was the iPhoto version you upgraded from?
What happens, when you try to open your iPhoto library?
have just updated it, downloaded everything they asked for and still can't open it!
You say, you downloaded everything - did you download the Library upgrader? And did you install and run it? Was there any error message?
If your iPhoto library has been upgraded ny the upgrader, you should be able to upgrade it to your current iPhoto version by double clicking it to launch iPhoto on it. Have you tried that? What happens when you try?
One problem to check for - iPhoto may be unable to open your iPhoto library, if it is not on a dsk formatted MacOS X Extended (Journaled). Check the formatting of the drive with your iPhoto library.
-- Léonie -
I Just updated to the latest Apple TV software and now have no Movie trailers. Have they done away with Movie trailers?
Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help -
I have just updated my new iPad to Iso 6, and when the iPad came back on, I cannot find the Utube icon?
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Why do I have multiple copies of Pages
I should say that this is not specifically related to Pages, I have multiple copies of all the iWorks apps on my computer but because I could not find a general iWorks forum I decided just to post about Pages with the asumption that it would be the same for the other iWorks apps.
I have the pre-update iWork 09 version 4.5 that was installed from Disk when i first bought my Mac. I have since upgraded my Mac to Mavericks and upgraded pages (and iWorks) to the new iCloud versions 5.2
When I go into my Applications folder, I see a subfolder in there called iWork 09, and in that folder is the old 4.5 versions, but I also see the new versions of the apps as seperate apps in my Applications folder.
See pictures
Basically all I want to know is if I App Delete the old iWorks 09 versions, will it affect my access to the updated versions, because it seems to me like I have two sets of iWorks apps (one old and one new) and of course I only need the new oneiWork 09's Pages is version 4.3. Yes you have to versions. They hare 2 different applications with the samme name. I wouldn't delete iWork 09 as it has about 100 more features than Pages has. But if you have it on a disk you can as you always have to possbility to install it again from the disk.
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Hi!
I've just updated my iPad to iOS 7.02 and I'm not able now to download new apps nor update the version of the existing ones. All of them are "waiting"... for ever.Even, when trying to download a new app, a "dratf" icon appears on the ipad, not the app's own icon...
I've tried to switch off and on the iPad, disconnect and reconnect the itunes id... and nothing works. Even deleting an app, to download it again, doesn't work. It even doesn't ask for my password!!! (Stays with the small square with a circle around, the one that gets "bolder" while downloading... but it doesn't get bolder now. Just stay...).
Any suggestions? I wouldn't like to reset the iPad, since I've got data in some apps that I wouldn't like lo loose...
By the way, I can not either delete some apps with thos "draft" icons... even when the alert that appears when trying to do that is shown and select "ok".
Thank you in advance!
Best Regards,
Carlos.Hi,
Thank you, Once_was_lost, but it doesn't work either. I tried it yesterday as an option (I think you're referring to the options of those apps in the settings app).
The problems are still here... I've been able to update some apps using the PC itunes (connecting the app to it), but all the other apps are still "wating", and I have two new strange things:
* I cannnot remove the apps that are downloading (at least those that are supposed to be downolading ) . But I could remove one from the PC... and now there is an "empty line" in the "to update apps list".
* Stranger: though I cannot download new apps or music from the store, I can do in-app purchases!!! In that case, I'm asked for the password and the item downloads. How is it possible?????
I can download with the same user in the PC, in the iPhone... but not in the iPad .
I'm getting mad... -
I just updated the software on my iphone 4 and prior to updating I could double click and start the camera without logging in, now I can't. How do I fix?
Nothing to fix...things have changed...slide the camera icon up now..no more double tap.
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I just updated to the latest version of iTunes and now it wont detect my iPhone 5 to sync. Can anyone help? I am running on Windows 8.
I have already gone into control panel and repaired the program. Nothing is working!See the tt2 user tips for help:Troubleshooting issues with iTunes for Windows updates
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I just updated my iTunes to 11.1.3 and now it won't sync music to my iPhone 4... Help please!!
I just updated my iTunes to 11.1.3 and now it won't sync music to my iPhone 4... Help please!!
I have switch the setting on my iPhone to manually manage music and back and it still won't sync the new musiccutwright 93,
I have a 4s, and I've had that problem, too. I've tried every method mentioned on the boards. If Ellips's suggestion didn't work, try this, and please let me know if it worked:
(I did the following while the phone was connected to my pc...if that makes a difference.)
1. On the phone, go to Music.
2. Click "More."
3. Click "Shared."
4. My phone lists "iPhone" and my iTunes Libary. Try clicking the name of your music library.
5. Wait until the circle makes its loop.
The synch still failed to complete, but all of my music was on my iPhone, again. Whew. -
Why do I have multiple copies of the same song?
When I open my iTunes on my iPad I have multiple copies of the same song. It seems that when I connect and sync to my computer that it does not recognize that the song is already on my iPad, so it sends another copy. When I try to delete the second copy from my iPad by swiping to the left and hitting delete, it doesn't delete and I see the cloud icon like it wants to down load if from the cloud automatically again. How can I clean this mess up?
Hi R_3S,
Welcome to the Apple Support Communities!
It sounds like your Music application is showing your previously purchases music, with the cloud icon, on your iPad as well as what is synced onto it. Please follow the instructions in the following article to turn off Show All Music.
iTunes Match - iPhone
http://help.apple.com/iphone/7/#/iph6e2dfb83
Just show music that’s been downloaded from iCloud. Go to Settings > Music, then turn off Show All Music.
Have a great day,
Joe
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