Just updated to FF 23, and everytime I open FF my bookmarks are gone and now it has crashed 4 times, what is going on ??

I open Firefox and my bookmarks are gone from the bookmark bar and now it has crashed 4 times and has frozen up twice.

i have lost my bookmarks twice after ff decided to update me this sucks now i can't find any of my stuff. sucks big time why don't they just leave stuff alone

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My bookmarks are gone, and the awesome bar is not working anymore.

Yesterday morning I had a short problem with my internet connection. I used the qwest quick care to try and solve the issue, but it didn't really help. The internet connection was restored later in the day. Now, however, all my bookmarks are gone and the "awesome bar" no longer makes suggestions for sites when we start typing.

Did you install the Places Maintenance extension and checked the places.sqlite database file?
*Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/

Everytime I restart Firefox, my bookmarks are lost and I lose my quick tabs to websites?

I came home today, started up Firefox, and noticed my bookmarks were gone and my quick tabs to popular sites, yahoo, etc. were missing. I went to organize bookmarks and restored them, but when I shut down Firefox and re-started it again, I AGAIN had lost my bookmarks and quick tabs. My computer is an IMac, OS X 10.5.8 and I'm running Firefox 3.6.13. Help!

This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

My bookmarks are gone and I want them back -- DO NOT TELL ME TO SEE YOUR LOST BOOKMARKS SECTION, I ALREADY HAVE AND IT IS NOT RELEVANT.

My bookmarks are gone, yet again. This has happened before, but last time it was fine. I was able to restore them since they get saved automatically some days. This time, the "restore" option is not working. It says it can't get to the files or something. My bookmarks are VERY important to me. I would like them back. And please, PLEASE do not tell me to check the "lost bookmarks" section. I read through everything that looked applicable and none of it helped in the least. I apologize if I am being rude, but my bookmarks ARE ALL BLOODY GONE! I even looked in some MozillaZine thing for help, and it hasn't helped at all! It just tells me "this is here, which is a bunch of letters and numbers you'll never understand, and that's there, which is ANOTHER bunch of letters and numbers you'll never understand!!" NONE OF IT MAKES ANY SENSE WHATSOEVER! I want to talk to someone personally about this. An English-speaking human, preferably. God, I don't even CARE! Just help me get them back!!

I've encountered the same problem; I (reluctantly) upgraded Firefox after years of happily using version 2, and discovered that I should have, apparently, saved my bookmarks before updating.
There is NO "places.sqlite" file anywhere on my hard drive.
Following the procedure at https://support.mozilla.com/en-US/kb/Lost+Bookmarks#Restoring_bookmark_backups restores the bookmarks folder saved *today*. . . after Firefox reverted to a *two year old file* and saved it over my existing one. (How do I know it's two years old? It has house search information from before my toddler's birth, that's how.)
There is no bookmarkbackups folder.
Searches across my hard drive for the following files turn up nothing useful:
* bookmarks.bak
* bookmarks.html
* bookmarks.html.moztmp
* bookmarks-(date).html
* bookmarks-(date).json
Oh, there *is* a bookmarks.html file that's larger than the 7/2 one that's been created; it is, however, from a transfer from IE bookmarks dated 2006.
None of the rest exit. Even searching for just the extension of .json turns up nothing.
I really, really want my bookmarks back, and I am not thrilled about this; I trusted Firefox not to screw up on an upgrade, and that's the only reason I didn't make a backup before installing. Silly me.

All of my bookmarks are gone and I did not have a google email account

I downloaded firefox 4 and now all of my bookmarks are gone. I never had a google email account, so I cant retrieve them that way. How can I get them back?

Hopefully you didn't do a complete uninstall of the previous version...
First, you may want to make a backup of your profile folder. It contains not only your current bookmark list, but a folder of backups. But these are not saved forever. To back up Firefox, see [http://support.mozilla.com/en-US/kb/Lost%20Bookmarks#os=win&browser=fx4 Backing up your information].
The following article has suggestions for recovering bookmarks: [http://support.mozilla.com/en-US/kb/Lost%20Bookmarks#os=win&browser=fx4 Lost Bookmarks | Troubleshooting | Firefox Help].
Hope that helps.

My bookmarks are gone and i cant save new ones. how do i get them back

all my bookmarks and history for this month are gone. everything else works. just need my bookmarks back

See [[lost bookmarks]] for details about how to recover them.
In you case this may be due to the file that stores bookmarks being damaged, for details on that see http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

Mozilla was slow and i have reset it! Now, all my bookmarks are gone and when I try to recover it, it says not possible to process the file! WHAT NOW?

Today my Mozilla was slow and as the solution i was offered below is reset to its default settings and Mozilla would like to keep all the old data! Of course, that I did that and for a minute an unpleasant surprise!
No bookmarks, no history nor can add Bookmarks in the toolbar or the back button works (works with backspaceom) nor offers page while typing in adressbar.
I find a bunch of online tutorials recovery but nothing! Firefox is saved on the desktop folder "Firefox old data" but when I go importat says "file can not be prosecuted."
What now?
Bookmarksi are very important to me and I am now as one eye!
Now Mozilla is not remembering browsing history neither!
OS is W7 Pro 64
Comp is HP8710w
Thank you!

Hello,
Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.
#Use one of these methods to open the Bookmarks Library window:
#*Click the ''[[Display the Firefox button menu instead of the menu toolbar|Firefox button]]'' to open the menu and click on ''Bookmarks''.
#*Click the ''Bookmarks'' menu and click on ''Show All Bookmarks''.
# At the top of the Library window, click the "Import and Backup" menu and select Restore.
# Click the date of the bookmark backup you want to recover.
# In the new window that appears, click OK.
# Your bookmarks from the selected date should now be restored.
For more information, see the [[Restore bookmarks from backup or move them to another computer]] article. For other solutions, see the [[Recover lost or missing Bookmarks]] article.
See also: [https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
Profiles - Where Firefox stores your bookmarks, passwords and other user data]
Did this fix your problems? Please report back to us!
Thank you.

I upgraded to Firefox 4 and now I can't use my yahoo toolbar, all my yahoo bookmarks are gone and I hate it! How can I get my stuff back?

First, I kept getting a notice that I should upgrade to Firefox 4. For a few days, I clicked on the link, and it said it was connecting to the server-all day long-until I clicked off of it. So, I went to the Mozilla website and downloaded the new version. My persona disappeared, my yahoo toolbar will not work, all my yahoo bookmarks disappeared and I can't get them back. Is there any way I can fix this! If not, I am going back to IE! This is stupid and frustrating!

Yea, they say they will have it done by '''MAY'''!
Guess I'll just have to turn my computer off for 2 months while I wait.
What other Add-ons don't work? It sure would have been nice to know BEFORE I updated.

My bookmarks are gone and I can't find them on "restore" like Mozilla support suggests.

I cannot recover 4 years' worth of organized bookmarks... they were there 2 days ago. When I click "import/backup" then "restore" it just says "choose a file" and goes to desktop. It doesn't give me a list of dates. Please help...? (I just installed Kaspersky and I think it may have put me into "safe browsing" - their words not mine - if that means anything to you.) Again, here's what I'm doing:
Click Bookmarks, (drop-down menu) click Show All Bookmarks, (new menu) click Import & Backup, (drop-down menu) click Restore - instead of a list of dates it reads Choose File as only option, click Choose File = takes me to desktop icons.

THANK YOU, JOHN99! I could not get the backup to work right, but you took me to a page that showed how to copy bookmarks from my other (uncorrupted) computer, so I did that and it works perfectly now. Directly & indirectly, you solved it for me. THANKS AGAIN!
''Swegar [[#question-1043742|said]]''
<blockquote>
I cannot recover 4 years' worth of organized bookmarks... they were there 2 days ago. When I click "import/backup" then "restore" it just says "choose a file" and goes to desktop. It doesn't give me a list of dates. Please help...? (I just installed Kaspersky and I think it may have put me into "safe browsing" - their words not mine - if that means anything to you.) Again, here's what I'm doing:
Click Bookmarks, (drop-down menu) click Show All Bookmarks, (new menu) click Import & Backup, (drop-down menu) click Restore - instead of a list of dates it reads Choose File as only option, click Choose File = takes me to desktop icons.
</blockquote>

I recently had to uninstall and reinstall firefox because I could not open it. Now all my websites and bookmarks are gone and I need to get them back. How?

I have lost all of my most visited websites, bookmarks, and all other data due to reinstalling firefox. I have some files in the Mozilla Firefox folder (C:\Program Files\(x86)\Mozilla Firefox) but none of them are able to be opened when I click Firefox>Bookmarks>Import and Backup>Backup. Is there any way to get all of my information back?

IOBit's software is worse than useless and shouldn't be used. Use Window's built in uninstaller for all install/uninstall processes
Firefox data is saved in your user files, which aren't saved via restore points, so if the information is not there (the article I linked to above would help you find it) then it looks like it was lost because iobit didn't give you an option to save your files. Unless you have a backup of your data somewhere.
You could try a file recovery system, but if you've made changse to your computer since uninstalling (like installing new software, restarting your machine even) it's most likely not going to work.

All of a sudden my bookmarks are gone, and I don't have the little firefox in my upper left hand corner

I have had firefox for about a week, Really getting used to it. All of a sudden my toolbar with my bookmarks aren't there. The little square in the upper left hand corner that said firefox isn't there either. In the passed I had clicked on that and enabled my fire fox bookmark. When it gave my instructions to fix this I was suppose to click on the firefox, but now it isn't there to click on.

Having problems with your provider?
Do you happen to have diverse calls active?
Happen to have "do not disturb" active?

HT4759 I hooked up my I phone to my lap top and all my notes from my phone are gone and I can't find them anywhere on my lap top or in I Cloud Help

I hooked my phone up to my lap top and in sync, but all my notes from my I Phone are not there anymore and I can not find them any where on my lap top or in I cloud and I need the notes back on my phone...... Help. I don't know what to do.

If you have deleted notes from the iCloud account, you can't recover them, unless you also had them on your computer and maintained a back up.

My bookmarks are gone and i can not find them - I have tried to restore and nothing is there.

I have tried to restore and nothing is there. Please help me find where they might be backup too.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file
See also:
*http://kb.mozillazine.org/Lost_bookmarks
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox

Half of my bookmark toolbar bookmarks are gone and it will not let me add them back. It is as if that half of the toolbar is restricted from adding anything.

Not sure any more details are needed to supplement the question.

A couple of articles that may help, as your issue seen specific to the toolbar see [[Toolbar keeps resetting]]. For other possible causes see the[[Bookmarks not saved]] article.

July 18,2011 AOL toolbar update install. I cannot open Firefox to uninstall the update or the toolbar because everytime I open Firefox it freezes and jams up. I have to shut down my computer as it will not even respond to force quit command

July 18,2011 AOL toolbar update install. I cannot open Firefox to uninstall the update or the toolbar because everytime I open Firefox it freezes and jams up. I have to shut down my computer as it will not even respond to force quit command. I cannot read my mail (aol) or access my bookmarks all for work.

Try the Firefox SafeMode. 
''A troubleshooting mode, which disables most Add-ons.'' 
''(If you're not using it, switch to the Default Theme.)''
# You can open the Firefox 4/5/6/7 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
# Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. 
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
You should be able to uninstall that AOL toolbar extension while running in the Firefox SafeMode.

Just updated to FF 23, and everytime I open FF my bookmarks are gone and now it has crashed 4 times, what is going on ??

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