Just upgraded iphone 4s to version 6 now itunes wont detect it. Any fixes or ideas?
Just upgraded iphone 4s to version 6, now itunes either doesnt detect it or says I need new version of itunes (which I'm up to date on). Any ideas or fixes?
Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPhone shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off"
Similar Messages
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Hi
I have just upgraded to the new version of itunes on windows 7. I have just added 8 albums (Mp3 format) to my itunes library, synced with my Ipod classic and my wifes ipod nano, the albums have transferred to the devices but wont play when selected. Yet they will play in itunes.
When I select the album on the ipod, it opens up as normal but when you press play nothing happens other than a wining sound from the hard drive of the ipod.
My itunes library is a mix of itune purchases and mp3 purchases and this is the first time I have experienced this issue
Hopefully there is a simple explanation to thisIt is working now. I no longer get the message about the item not being available in the US and I can access the store.
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Library Duplicated
I just updated to the latest version of iTunes and it duplicated virtually every track in my library. I need a quick way to delete the duplicates. Sorting by "Date Added" will not work, because every track is listed as added on 12/12/2011 even though this happened today 12/19/2011.I've written a script called DeDuper which can help remove unwanted duplicates. See this thread for background.
tt2 -
Not sure why I am getting this message anyway. I wasn't trying to buy anything. I just upgraded and then I tried to access the store. I had two purchases that I had previously made from a different computer. I was going to download them to this computer as my iPod is synced to this computer and you can only sync it to one computer. I was able to view my account information and from there I was able to click on the Purchased link. I saw the two items and downloaded them. But I received an error about the second album. It said that I didn't have sufficient privileges. When I checked all the songs had downloaded. Only the booklet was missing. Maybe this has something to do with the issue, I don't know. As far as I know, I purchased everything from the US store. I don't even know how to switch to a different store.
In any case, I can't access the store because the item I requested is not currently available in the US store. So why don't they just dump me at the home page instead of blocking me completely.It is working now. I no longer get the message about the item not being available in the US and I can access the store.
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I just upgraded to the latest version of iTunes and can no longer sync
Worked fine before upgraded of iTunesto the latest version now cannot sync iPod touch. error message is that will be wiped and replaced by library which is too big for the device so I have to wipe it and reinstall manually which takes at least four hours. Cannot backup as not able to in iTunes and do not haveiCloud. Use win7
Again:
You said: " Cannot backup as not able to in iTunes" What happens when you try to backup?
What are you doing when you get this message: "I have followed the solution but am not given the choice to select the device."?
What do you mean by: "The dates and times on both match."?
You are not telling use what you are doing and what happens when you do it. -
Just got new hard drive and now itunes wont work
I had my hard drive replaced in April and started having problems right away. I finally had a chance to bring it in today and they replaced the hard drive again. I don't have an external hard drive so I couldn't back up my music that way, so I tried using CDs and that didn't work either. At the store, the guy that was helping me suggested I use a flash drive. So, he did that for me. He said when I set up the computer I should open the flash drive first and drag and drop the saved music into the music folder and then open itunes. I did the first part but when I opened itunes I got a message saying "The file 'itunes library' cannot be read because it was created by a newer version of itunes.
Does anyone know what that means? itunes wont open at all and I can't even listen to my old music. Any help would be appreciated.Did you try using the File>Add to Library option? I would dump everything you put in the music folder, since it's not recognizing it, and then try to re-import it using that option.
Technically, the prompt means that you're using, for example, iTunes 7 to try to open a file that iTunes 9 created, and it won't be able to do it. Do you know what version of iTunes you used to create the original file, and which version you're using now? It's hard to imagine the one you're currently using is older than the one creating the file. -
Upgraded to new software version - now phone wont work
i use vista - i plugged my phone in today (whihc isnt jailbroken) - it asked to download the new software and install - when trying to install - it wanted the mobile device recovery drivers - i have tried everything sugguested - manually selecting the drivers from common files - also completely reinstalling itunes.
this is a business phone and is now unusable
please helpHi miller5280
Can you please explain the steps you took to "activate" your phone again?
I am having this problem:
1) after upgrade to the new software, phone was stuck in recovery mode (usb-itunes picture). Not jailbroken either.
2) have done the "reset" i.e. off button & home button together
2) I reinstalled itunes many times
3) switch usb port many times
4) de-auth / re-auth many times as well as purchased / download free apps (however, unable to sync due to itunes not recognizing the phone)
5) BUT it still won't restore (error codes such as 13, 14 0r 1604)
Can you or any here help me?? Can't use the phone at all. Very frustrating.....
Tks -
Upgraded to the latest version of itunes and can't hear my music on my pc
I just upgraded to the latest version of itunes and now I can't hear any audio on my pc?
Resolve communication issues
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build". -
I just updated to the latest version of iTunes and now it will not sync with my iPhone 5
I just updated to the latest version of iTunes and now it wont detect my iPhone 5 to sync. Can anyone help? I am running on Windows 8.
I have already gone into control panel and repaired the program. Nothing is working!See the tt2 user tips for help:Troubleshooting issues with iTunes for Windows updates
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just updated to the latest version of itunes and now my iphone won't sync with my email or calender because the apple mobile device is not started. Anyone know any way roudn this - Apple wish to charge me to fix this. not impressed
It is working now. I no longer get the message about the item not being available in the US and I can access the store.
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I just updated to the latest version of itunes, n ow when I plug in my iphone, it says it cannot sync because "apple mobile device service is not started" this never happen before, what do I do??
The Apple Mobile Device Service is a part of sever programs that "help" iTunes on Windows. It may have been disabled in the Microsoft program, msconfig, or using a third party utility, such as CCleaner.
I would suggest trying to find and enable the service. To do so, click on the start button, click "run", and then type "msconfig" look for the iTunes Helper entry and make sure that it's enabled.
Additionally, there may be another service which you will have to enable. You can type something like "service.msc", (I'm not sure exactly) to see the "Services" control panel and look for it there.
If you can't find either, feel free to post here again.
Message was edited by: MoshBerm -
I was upgrading to the latest version of itunes, and my new ipad mini was connected to my computer at the same time, try to sync for the first time. The upgrade crashed part way through, and now itunes won't load and I get an error message saying MSVCR80.dll is missing. How do I do about reinstalling this file?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99792) -
Just upgraded iPhone 3GS to IOS5. Now in itunes I can see there's 21GB of Others. I have no idea what is that. I didnt have that before the upgrade. How to get rid of it? It's taken up all the space on the phone.
I posted a fix for this temporary issue earlier but here it is in short:
The memory "hog" that is "others" seems to be the OS as it's installing. It seems to want more than 12GB and you may get stuck at the point where iTunes tries to load everything back on and the iPhone has run out of space. What you need to to is un-check the "sync" box at the apps, music, podcasts and other sections, then click the button to sync iTunes with iPhone. This will result in iTunes deleting all the data it restored, but you'll put it back later. Once you caused the deletion of most of the data, iOS5 will resume installing and then "magically" shrink to less than 1GB. Then you can place check marks back in the boxes and re-sync all your apps and other data. You will have plenty or memory left.
I followed the above procedure and my iPhone works perfectly.
Hope this helps. -
Hi All, I have the latest version of iTunes, however since upgrading I can no longer get iTunes to recognise that any devices (iPhone / iPad) are connected? Can anyone help please. Paul
Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
Or try Cerbu's post here.
Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
Please let us know which approach works for you...
tt2 -
Just updated to the newest version of iTunes, when connecting it prompts me to update my iPhone to the newest version of IOS; however, when I hit download it says I have purchases that need to sync but where and how do I do this on the newest version? It isn't doing it automatically and I am unable to find the sync button that was available on previous versions of iTunes. I would hate to think that I'm going to lose the many purchases that I've made, someone please help!
File>Transfer Purchases
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