Just upgraded to iPhone 6 from iPhone 4s and visual voicemail is not there.

I just upgraded my iPhone 4s to a 6 yesterday. I was testing everything out and noticed that when I select Voicemail it dials out to an automated system istead of having the options to change my greeting, listen to voicemails, delete my voicemails visually on my phone. Is there a reason it is different? Is there a way to get it back? I really like my visual voicemail and I'm hoping there's a way to get it back on my phone.

Voice mail, including visual voice mail, is a carrier feature.
Contact your carrier. They need to re-provision the account for VVM.

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SinluFrank wrote:
already tried all suggestions from the support page, except re-installing Itunes. any suggestions?
Yes. Reinstall iTunes. If that is the point at which you stopped trying the support suggestions then it makes sense to me, that you move on to the next suggestion and if reinstalling iTunes is the next suggestion, so be it.
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Rebooting the iPad is the last thing that I do and only if I have no success with quitting iTunes and restarting the Mac. It may take a few tries to work, but if you are that dead set against reinstalling iTunes, then give it a try.

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You can get service information on this web page.
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Can you easily do this with Mac mail?
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TS1702 I just restored my iPhone from a backup, and 17 apps couldn't be restored because "the app could not be found." But it's sitting right there in iTunes under Apps. What's up with that?

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You haven't told us what you've done to troubleshoot thus far. What's up with that?

HT201328 Hi, Have updated iphone from 4.3 and had to do a restore which has now rendered my phone useless as it say the sim is not valid. I am in Colombia and this is very frustrating as I cannot just pop to the apple store here. Please Help...

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Sounds like you have a phone that was hacked to unlock it. Updating has re-locked it to the original carrier. ONLY the carrier it is locked to can authorize unlocking it. Contact them.

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Hi there,
Is it possible to restore my iPhone from both iCloud AND iTunes?
I backed up phone to iCloud only (not iTunes... yea Im a dummy) and when I restored everything was great except my music and pictures never came back! I did get a fraction of my pictures though... maybe 40 out of 1000. I synced with iTunes and now have my music back but almost no pics.
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Lekha

Welcome to Apple Communities
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What are best practices for managing my iphone from both work and home computers?

What are best practices for managing my iphone from both work and home computers?

Sync iPod/iPad/iPhone with two computers
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I have my library cloned to a small 1Tb USB drive which I can take between home & work. At either location I use SyncToy 2.1 to update the local copy with the external drive. Mac users should be able to find similar tools. I can open either of the local libraries or the one on the external drive and update the media content of my iPhone. The slight exception is Photos which normally connects to a specific folder on a specific machine, although that can easily be remapped to the current library if you create a "Photos" folder inside the iTunes Media folder so that syncing the iTunes folders keeps this up to date as well. I periodically sweep my library for new files & orphans withiTunes Folder Watch just in case I make changes at one location but then overwrite the library with a newer copy from the other. Again Mac users should be able to find similar tools.
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tt2

I just upgraded my iPad from 4.3.3 to the newest - I think 6.1.3. I cannot find my photos and videos. I tried a restore, but after 3 hours, it's timing out. Pardon my ignorance on asking this question; but is there a way to find my photos?

I just upgraded my iPad from 4.3.3 to the newest - I think 6.1.3. I cannot find my photos and videos. I tried a restore, but after 3 hours, it's timing out. Pardon my ignorance on asking this question; but is there a way to find my photos? I do nto care about anythign else.
Here are the steps I though I took this morning:
Backup iPad
Connect to iTunes and downlaod newest version of iTunes and then newest iOS
restart Vista Laptop
upgrade to newest iOS
I knew somethign was wrong when it took about 6 hours to upgrade the iPad
at the end it errored with this message error (-50), but the upgrade worked
I was expecting to see all my photos but didn't see them
I have tried a restore to a back up 2 times. The first time took 3 hours and just sort of timed out - it kept saying that there was an hour to go
I tried it again 2 hours ago and same message.
They are very valuable to me and so now I am panicking
Your help is much appreciated

Hi Eric Ferguson,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Best of luck,
Mario

Just upgraded to iPhone 6 from iPhone 4s and visual voicemail is not there.

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