Just wanted a simple upgrade....easy right????......

>>Duplicate post removed for cross-posting violation of the Verizon Wireless Terms of Service
    See just wanted a simple upgrade....easy right????......  for original message<<
Message was edited by: Verizon Moderator

Few things come to mind:
Are you the account owner?
Is your account past due?
Are you attempting to use a credit card NOT in the name of the account owner?
Does the card have sufficient funds to cover the two devices and upgrade fees?
Are you using a card that may be new (Other expired) and you have not called to activate the new card?
My guess the issue is with the card. Since the shipment did not ship. Later in the day when they batched purchases to send for confirmation from the CC companies, yours had an issue
When calling, the reps will not have a clue if any of the above is occurring, just that the order wont go through. Plus if they feel you may be attempting a fraudulent purchase, they will not tell you that either.

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