JVM error, won't open applets ?? "install on demand" message
suddenly my JVM won't work. I got a message from "Install on demand" that I needed a JVM to open the page I wanted. It took me to windows who doesn't offer a VM. I installed updates from SUN. Still nothing?? It was a chat site that requires applets. What can I try now? I suspect some spyware, but nothing is showing up with Ewido or Norton scans.
I run with that "feature" turned off.
Use Sun's http://java.com "Verify Installation" link to check your Java installation.
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IPhoto error, won't open, says it needs the most recent version
I have an early 2009 mac pro desktop with 6 megs of ram. iPhoto error, won't open, says it needs the most recent version to work but the most recent version won't work either because I have Mountain Lion. I downloaded iPhoto from the App store and the store said "you can't download the most recent version because you don't have Mavericks - would you like to download an older version?" So I said yes and downloaded it. It is actually the Mavericks version that downloads anyway. So I used an older version from my other computer and updated it to version 9.4.3. When I try to open it it says you need the most recent version. My library is on an external drive which was downgraded from Mavericks back to Mountain Lion because Mavericks wouldn't work properly on my computer. Now no version will open.
What can I do? Thank you for your help in advance.The exact error message is:
THe library "iPhoto Library" cannot be opened. To open it, you must upgrade to the latest version of iPhoto. Then the Quit button is at the bottom of the dialog box.
I did install iPhoto 9.5 when I installed Mavericks, Keep in mind that all of my photos are not on the boot drive but they are on an external drive. I then got rid of Mavericks and did a fresh install of Mountain Lion then I copied the contents of a previous drive that only had Mountain Lion on it. 9.5 wouldn't open in Mountain Lion so I copied an older version from another computer and updated it to 9.4.3. 9.4.3 says you must upgrade to the latest version and 9.5 says you need an older version. So I am stuck now. -
Fire fox won't open after installing update. But it shows in my task manager as running
Firefox won't open after installing update 3.6.6 Solution page says problem has been solved, but the solution has been removed.
== This happened ==
Every time Firefox opened
== After installing update 3.6.6 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)Hello Chris.
Hopefully this support article is what you need:
https://support.mozilla.com/en-US/kb/Firefox+will+not+start -
I have Firefox version 3.6.22 (Mac) & keep downloading Firefox 6.0.2 for Mac (as prompted) to my new Macbook Pro, running Lion (OS 10.7.1) and it won't open and install. WTF?
something similar has been happening to me for a a couple weeks (even before the most recent update, but now is definitely worse) on my 2010 MacBook Air. Firefox freezes upon startup, and then freezes maybe every twenty minutes or so when I'm actively using it, staying frozen for at least a minute or two. it drives me crazy.
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Motion 3 Won't Open After Installing
Hi,
I reinstalled Motion 3 after doing it 2 days ago because the beach ball keeps coming up and never leaves causing me to force quit. I let it stay up one night and when i awoke 8 hours later it was still up. thus, i reinstalled after trashing it. there's never any motion files in the library to delete and no motion files in the receipts. this time it won't open after installing it and booting down computer. I have lion 10.7.5 the fcp studio disk that i install for motion says version 3 but could have sworn on the computer when it was working it said motion 4. Any suggestions? did all my software updates too.
Thanks,
joeMotion 3 is part of Final Cut Studio 2. There are many threads on these boards about trying to get those apps to install properly on OS versions above 10.6.8. Here's one such thread. A search will bring up additional ones.
Russ -
Iphone 4 won't open after installing ios 7.1
Please help. My iphone 4 won't open after installing ios 7.1.. I already connected it to my pc but still didn't open. I waited for a long time, press the on/off, home buttons but still didn't work. Thanks Jah bless all..
Honsetly I do not know if they will charge you, however apple products usually have a one year warranty, such as your charging cable, might. But if you tried to use another charging cable then you will want to make an appointment with Apple. good luck
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was asked to update itunes last week and since then itunes won't open, un-installed it and followed the necessary steps then tryed to install it from scratch but still no luck. It says it has been successfully installed, but no sign of it on my computer.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
My iTunes won't open and I am getting message "the file iTunes library .itl"cannot be read because it was created by a newer version of iTunes. Anyone have a suggestion?
I don't know why this error occurs, unless you have attempted to downgrade iTunes.
This method should get you up and running again.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
Itunes won't open. I get a message that it is not compatible,switch to English
itunes won't open. I get a message that it is not compatible,switch to English
Hey D28PICKER!
I have an article here for you that can help you troubleshoot launch issues with iTunes:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Thanks for using the Apple Support Communities!
Cheers,
Braden -
My Safari page won't open and I get a message that says "Safari can't find the server"
My Safari won't open and I get a message that says " Safari can't find the server" HELP
Hello Fred5960
If you are having issues with connecting to the internet then check out the articles below to troubleshoot your issue.
Troubleshooting "A connection failure has occurred", "The specified server could not be found" or similar messages
http://support.apple.com/kb/ts1843
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Regards,
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My Adobe Reader wouldn't download tickets. Tried opening Adobe Reader application but it would not open. I saw my Adobe Reader needed to be updated, so I attempted to install new Adobe Reader. When it came to finalizing, it said there is an error and can't do. Any ideas? I have no functioning Adobe reader. Should I uninstall old Adobe Reader and then try installing the updated AR?
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Logic 7.1.0 Won't open after installing Pro Tools 6.9.2
i just installed Pro Tools 6.9.2 and now Logic won't open at all. i get an 'send error report" window. I'm using a G5 dual 2.0, OS10.4.2, 002r, Logic 7.1.0 and Pro Tools 6.9.2. Is the Pro tools version i'm using not compatible with Logic. i can't even get into logic to change settings.
I was warned about digi hardware but i went with it anyway. Please help. Thank you.here is the crash log
OS Version: 10.4.2 (Build 8C46)
Report Version: 3
Command: Logic Pro
Path: /Applications/Logic Pro.app/Contents/MacOS/Logic Pro
Parent: WindowServer [67]
Version: 7.1.0 (7.1.0(877))
Build Version: 1A73
Project Name: LogicPro710_ApplicationData
Source Version: 900001
PID: 1731
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000020
Thread 0 Crashed:
0 <<00000000>> 0xfffeff18 objcmsgSendrtp + 24
1 com.apple.AppKit 0x937794a0 -[NSProgressIndicator dealloc] + 332
2 com.apple.AppKit 0x9360eacc -[NSView release] + 200
3 com.apple.Foundation 0x92859708 NSPopAutoreleasePool + 536
4 com.apple.logic.pro 0x004e3614 0x1000 + 5121556
5 com.apple.logic.pro 0x002327cc 0x1000 + 2299852
6 com.apple.logic.pro 0x00121114 0x1000 + 1179924
7 com.apple.logic.pro 0x002ed798 0x1000 + 3065752
8 com.apple.AE 0x91450a40 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 208
9 com.apple.AE 0x914508dc dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
10 com.apple.AE 0x91450734 aeProcessAppleEvent + 284
11 com.apple.HIToolbox 0x93126324 AEProcessAppleEvent + 60
12 com.apple.HIToolbox 0x9316a184 ProcessHighLevelEvent + 140
13 com.apple.HIToolbox 0x9316a0dc StandardApplicationEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 328
14 com.apple.HIToolbox 0x931229f4 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 692
15 com.apple.HIToolbox 0x9312214c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
16 com.apple.HIToolbox 0x93121fc8 SendEventToEventTargetWithOptions + 40
17 com.apple.HIToolbox 0x9312930c ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 704
18 com.apple.HIToolbox 0x93122c44 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1284
19 com.apple.HIToolbox 0x9312214c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
20 com.apple.HIToolbox 0x93128ed0 SendEventToEventTarget + 40
21 com.apple.HIToolbox 0x93169e00 ToolboxEventDispatcher + 92
22 com.apple.HIToolbox 0x93169d8c HLTBEventDispatcher + 16
23 com.apple.HIToolbox 0x93168340 RunApplicationEventLoop + 148
24 com.apple.logic.pro 0x002f46b4 0x1000 + 3094196
25 com.apple.logic.pro 0x00121dd4 0x1000 + 1183188
26 com.apple.logic.pro 0x00005a08 0x1000 + 18952
27 com.apple.logic.pro 0x00005838 0x1000 + 18488
Thread 1:
0 libSystem.B.dylib 0x9000a778 machmsgtrap + 8
1 libSystem.B.dylib 0x9000a6bc mach_msg + 60
2 com.apple.CoreFoundation 0x9074b3d8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x9074acdc CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x9075a13c CFRunLoopRun + 52
5 com.apple.logic.pro 0x0038d2f8 0x1000 + 3719928
6 libSystem.B.dylib 0x9002c3d4 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000fffeff18 srr1: 0x100000000200f930 vrsave: 0x0000000000000000
cr: 0x44022242 xer: 0x0000000020000000 lr: 0x00000000937794a0 ctr: 0x000000009287e4ec
r0: 0x0000000093779478 r1: 0x00000000bfffeaa0 r2: 0x0000000001b75d60 r3: 0x0000000001b75d60
r4: 0x0000000090a16918 r5: 0x0000000000000000 r6: 0x0000000001b95d95 r7: 0x00000000000095a5
r8: 0x0000000000000001 r9: 0x00000000a072970c r10: 0x00000000000012bb r11: 0x000000006f5f6918
r12: 0x0000000000000000 r13: 0x0000000000000002 r14: 0x0000000000000000 r15: 0x00000000a3122758
r16: 0x0000000001b3ad20 r17: 0x00000000bffff6f0 r18: 0x0000000065707063 r19: 0x0000000000000001
r20: 0x0000000001b3b120 r21: 0x00000000bffff4e0 r22: 0x00000000bffff550 r23: 0x0000000000000000
r24: 0x00000000bffff540 r25: 0x0000000001b50f74 r26: 0x0000000061657674 r27: 0x0000000000000001
r28: 0x0000000000000001 r29: 0x00000000a362f68c r30: 0x0000000001b95b10 r31: 0x0000000093779354
Binary Images Description:
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0x1fe5000 - 0x1ff2fff com.apple.iokit.IOUSBLib 2.2.0 /System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/IOUSBLib.bundle/Co ntents/MacOS/IOUSBLib
0x695b000 - 0x696cfff com.apple.iokit.IOHIDLib 1.4.0 /System/Library/Extensions/IOHIDFamily.kext/Contents/PlugIns/IOHIDLib.plugin/Co ntents/MacOS/IOHIDLib
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0x11000000 - 0x1105cfff com.apple.LoopCore 1.1.1 /Applications/Logic Pro.app/Contents/Frameworks/LoopCore.framework/Versions/A/LoopCore
0x12000000 - 0x1201bfff com.apple.DfSearchEngineWrapper 1.1.1 /Applications/Logic Pro.app/Contents/Frameworks/DfSearchEngineWrapper.framework/Versions/A/DfSearch EngineWrapper
0x20000000 - 0x20056fff com.apple.LogicLoopBrowser 1.0 (1.6) /Applications/Logic Pro.app/Contents/Frameworks/LogicLoopBrowser.framework/Versions/A/LogicLoopBrow ser
0x8fcda000 - 0x8fdb2fff com.apple.prokit 3.1 (589) /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
0x8fe00000 - 0x8fe51fff dyld 43.1 /usr/lib/dyld
0x90000000 - 0x901a6fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901fe000 - 0x90202fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x90204000 - 0x90257fff com.apple.CoreText 1.0.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90284000 - 0x90335fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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0x9084a000 - 0x9084afff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9084c000 - 0x9094efff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x909a8000 - 0x90a2cfff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90a56000 - 0x90acafff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90ae4000 - 0x90af6fff libauto.dylib /usr/lib/libauto.dylib
0x90afd000 - 0x90dc2fff com.apple.CoreServices.CarbonCore 10.4.1 (611.1) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
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0x90f44000 - 0x90f5cfff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
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0x9144e000 - 0x91486fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
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0x91795000 - 0x917f3fff com.apple.HIServices 1.5.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x91821000 - 0x91844fff com.apple.LangAnalysis 1.6 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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0x91958000 - 0x91a1afff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91a66000 - 0x91a7bfff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91a80000 - 0x91a9cfff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91aa1000 - 0x91b10fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91b27000 - 0x91b2bfff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x91bb0000 - 0x91bb3fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91bb5000 - 0x91bb5fff com.apple.Accelerate 1.1.1 (Accelerate 1.1.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91bb7000 - 0x91ca1fff com.apple.vImage 2.0 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
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0x92fa5000 - 0x92fb5fff com.apple.print.framework.Print 4.0 (187) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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0x93058000 - 0x930aafff com.apple.NavigationServices 3.4.1 (3.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x930d6000 - 0x930f3fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
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0x93587000 - 0x935a9fff com.apple.DirectoryService.Framework 2.0 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x935f4000 - 0x935f4fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x935f6000 - 0x93c27fff com.apple.AppKit 6.4.1 (824.1) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93fb3000 - 0x9401dfff com.apple.CoreData 1.0 (46) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94055000 - 0x9411ffff com.apple.audio.toolbox.AudioToolbox 1.4.1 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94173000 - 0x94173fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94175000 - 0x942d4fff com.apple.QuartzCore 1.4.1 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9431c000 - 0x94359fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94361000 - 0x943acfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x943eb000 - 0x9442efff com.apple.bom 8.0 (85) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x94563000 - 0x9456ffff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x945b4000 - 0x945c8fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x945ce000 - 0x94838fff com.apple.QuickTime 7.0.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94a0f000 - 0x94b3cfff com.apple.AddressBook.framework 4.0.2 (475) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94bcd000 - 0x94bdcfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94be4000 - 0x94c0bfff com.apple.LDAPFramework 1.4 (68) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94c11000 - 0x94c21fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94c25000 - 0x94c53fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94c63000 - 0x94c80fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95078000 - 0x95078fff com.apple.DiscRecording 3.0 (???) /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x9507a000 - 0x950fafff com.apple.DiscRecordingEngine 3.0 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingEngine.framework/Versions/A/DiscRecordingEngine
0x95126000 - 0x9516bfff com.apple.DiscRecordingContent 3.0 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingContent.framework/Versions/A/DiscRecordingContent
0x95c47000 - 0x95c49fff com.apple.ExceptionHandling 1.2 (???) /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x9672c000 - 0x9676bfff com.apple.audio.midi.CoreMIDI 1.5 (41) /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0x96b53000 - 0x96b72fff com.apple.vecLib 3.1.1 (vecLib 3.1.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
Model: PowerMac7,3, BootROM 5.1.8f7, 2 processors, PowerPC G5 (2.2), 2 GHz, 512 MB
Graphics: GeForce FX 5200, GeForce FX 5200, AGP, 64 MB
Memory Module: DIMM0/J11, 256 MB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM1/J12, 256 MB, DDR SDRAM, PC3200U-30330
Modem: Jump, , V.92, Version 1.0,
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: ST3160023AS, 149.05 GB
Serial ATA Device: WDC WD2000JD-22HBC0, 186.31 GB
Parallel ATA Device: SONY DVD RW DW-U21A, 249.55 MB
USB Device: XSKey, Emagic GmbH, Up to 1.5 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: USB/PS2 Wheel Mouse, Kensington, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
FireWire Device: Digi 002Rack, Digidesign, Up to 400 Mb/sec -
Itunes won't open after installing
Yesterday itunes wouldn't open, so I deleted itunes and quicktime from my computer, I also delted the itunes folder from my computer. Then I reinstalled itunes and again it won't open. I don't recieve an error message so I'm stumped, any ideas? Thanks
Yeah, I have the same problem. I wiped everything on my computer and reinstalled Windows XP, then download iTunes 7.7 and installed it. Quicktime works fine, but when I click on iTunes, it looks busy for a second but then never opens the window. But when I shut my computer down, a dialog box pops up that says it needs to close iTunes before shut down.
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ITunes won't open after installing update.
After installing the latest itunes update, itunes won't open at all. I click on it and it just won't open. I tried uninstalling and reinstalling and it still doesn't work.
hello Nevada!
After installing the latest itunes update, itunes
won't open at all. I click on it and it just won't
open.
are you getting an error message? if so, what does it
say?
or are you getting no error messages whatsoever? if
so, could you let us know the results of the
following observations?
reboot your PC. open Task Manager to the Processes
Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if
so, does it persist in there, or does it disappear
after a few seconds?
love, b
b noir - i have been following your advice and i want to thank you for taking your time to try and solve these problems for ipod users.
i have been following this message board each day for the past week - ever since my iTunes stopped working. i have not yet seen anyone who is receiving the same error message as myself.
like most others, i downloaded the recent update for iTunes - since then, iTunes will not open. i have tried most of the other proposed solutions to no avail, such as downloading a stand-alone version of quicktime, making sure my msconfig start-up has the correct check marks, etc.
the iTunes set-up completes with no problem - i have tried installing by saving the file to my hard drive and then running and also by running the program straight from the download window. same results.
once i go to open iTunes, i receive the following error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. if you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem." Then I click "Send Error Report" just hoping I will receive a required update to make this work.
i was wondering if you could attempt to help me resolve this issue? i have my music saved to my external hard drive, so i am in no danger of losing my music. however, i need to open iTunes to update my iPod.
thanks in advance for your help.
rence -
Adobe Illustrator won't open after install.
I downloaded AI off of the creative cloud, but it won't open. I see the process "illustrator.exe" come up in the task manager, stays for about 30 seconds, then exits. There's no splash screen or anything. I've reinstalled it twice, and looked at the install log.
Here's errors in the log:
[ERROR] | | OOBE | DE | | | | 7240 | DS003: Cannot zip 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{0F60BFC92B55089F395D}'. Error: Error 183 Cannot create a file when that file already exists.
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pxr\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 20)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 20)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pict\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 21)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 21)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.tga\OpenWithList. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.tga\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.vda\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 32)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 32)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.icb\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 33)
05/25/14 17:36:57:193 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 33)
05/25/14 17:36:57:194 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pcx\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 35)
05/25/14 17:36:57:194 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 35)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pdd\OpenWithList. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pdd\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jpf\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 38)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 38)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jpx\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 39)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 39)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jp2\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 40)
05/25/14 17:36:57:196 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 40)
05/25/14 17:36:57:323 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 156)
05/25/14 17:36:57:325 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 160)
05/25/14 17:36:57:325 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 161)
05/25/14 18:24:43:611 | [ERROR] | | OOBE | DE | | | | 8532 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 22)
05/25/14 18:24:43:611 | [ERROR] | | OOBE | DE | | | | 8532 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 23)
Are these causing AI to not install correctly? If so, how do I fix it?miss,
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
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