JVT ERROR 517 message on Curve 8310

SO my  mom dropped her phone at work today. She noticed the battery pop out along with the back, and scurried to put it back together and go back to work...
Well when she comes home, she gives the phone to me and it has a blank white screen with the message that says "JVM ERROR 517"
I tried taking the battery out and putting it back in, didn't work. I tried clicking the one option that says "reset" but that didn't work either. 
HELP? Please? She has important calls to make and we need this fixed ASAP if possible. I noticed the media card is missing, is relevant? Does she need to find it/ get one?

Take a look at this thread with the provide solution by ViciousFerret
http://supportforums.blackberry.com/t5/BlackBerry-Curve/8310-JVM-Error-517/td-p/1589125
Warning: The following procedures delete either all data, or all data and applications on the BlackBerry smartphone.

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    guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:13 2010  severity:0 type:2 app:net.rim.ippp data:RXCd   730
    guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:14 2010  severity:0 type:2 app:net.rim.ippp data:TXst   809
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    guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:17 2010  severity:0 type:2 app:net.rim.ippp data:TXst   136
    guid:0x58E77B27EE5F2CFD time: Fri Dec 31 20:58:18 2010  severity:0 type:2 app:net.rim.ippp data:RXCd   41
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    guid:0x97C9F5F641D25E5F time: Fri Dec 31 20:59:11 2010  severity:0 type:2 appystem data:VM:-RR RX=7.1M,RF=7.3M,FF=1M,OF=46.9K,OS=30.2M,ON=210K,OR=379,FR=13K,TR=142K,RR=28,IS=9.7K RA=11.8M,RS=7.5M,RN=68.9K TA=17.1M,TS=15.6M,TN=96.3K PA=7M,PS=7M,PN=25.7K R0=3.3M,2=15K,3=66.8K,7=49K,8=6K,9=7.7M,10=15K,11=95.4K,12=169.3K,13=110K,15=180.4K
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    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:15 2010  severity:0 type:2 appystem dataystem Startup
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:15 2010  severity:0 type:2 appystem data:VM:FSNHv=1
    guid:0x97C9F5F641D25E5F time: Fri Dec 31 21:09:19 2010  severity:0 type:2 appystem data:VM:CVER=4.5.0.110
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    Hi! I am having the same issue. Were you able to find a solution? Any advice would be greatly appreciated 

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    I have a BB Curve 8310, and the BB Desktop Manager for Mac is not syncing my calendar (Entourage) with my BB Curve.  Nothing I do works!  I have used every option on the BB Desktop software, including where the software overwrites the BB.
    Any ideas?
    This is complete crap - this software should work RIM!

    I think I'm having similar trouble. Just downloaded new Mac Desktop Software to be able to sync BB Curve 8330 with MacBook Pro and updated phone software also. Every time try to sync get error with no message or code on Calendar and Address sync "A sync error occurred. Please retry the sync." .... then puts a green checkmark like worked fine but have no addresses or calendar events transferred. Simply transferring from iCal and Mac's Address Book... very frustrating! Was using PocketMac but it wasn't syncing over newly-added contacts for some reason and was goofing my computer's calendar all up. Why can't things be easy and just WORK?
    Would like advice also please!!!!!!!!
    Thank you! 

  • Help Me ! BB Curve 8310

    Hello people of the forum, I will tell you my case:
    My uncle gave me a blackberry curve 8310 five months ago, only used it to call and receive messages.
    But the BlackBerry is in USA (AT & T) and my uncle brought him to my country (Peru) Now, I want to register the phone, which was in (att.blackberry.com) to (claroperu.blackberry.com) but when I want to register (claroperu.blackberry.com) I get error and I can not do anything, I'm told is the Pin But it's complicated
    Help me please
    Thank's

    Whoever owned the phone before you (I think your uncle) needs to contact AT&T and have the PIN released from his account. Then you can set it up with your carrier.
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • BB Curve 8310 and BB e-mail account

    Hello,
    I changed my provider from Vodafone to 1&1 recently and since that I cannot create a new Blackberry E-Mail BIS account, means -> I cannot send or receive E-Mails on my BB. It worked with Vodafone OK.
    The old account with Vodafone was deleted (checked and confirmed by Vodafone Service Desk).
    When I try to create a new account with 1&1, the error message is "Your device is not registered with your service provider".
    But it is registered, I received a registration SMS already with the new SIM card.
    Does anybody know what the reason could be ?
    The software on my BB Curve 8310 is 4.5.0.188. Can I install a newer version 5.0 on that device ?
    Is the software a problem?
    Thanks for any tip. Rgds, CR

    Yes, 1&1 confirmed I have booked a BB Option (Data Plan), but still cannot create the BIS account.
    I found out some more interesting things:
    I have 3 BB 8310 with a T-Mobile brand on it and 1 BB 8310 with an O2 brand on it.
    ALL 4 devices have the same software 4.5.0.188 installed (the latest available).
    ALL 4 devices have NO simlock, means I can make calls and send/rec. SMS ok with 1&1.
    I CAN create the BIS account with the O2-Brand BB 8310 and send/receive e-mails OK.
    (but unofretunately is phone is defective and switches off after 5 minutes, so I cannot permanently use it).
    I CANNOT create the BIS account with the 3 T-mobile branded BBs.
    2 of them have been wiped and I installed them completely fresh.
    ALL 4 Devices worked formerly ok with Vodafone and BIS.
    I checked with T-Mobile and Vodafone, and they confirmed both, that there are no registrations of any of the devices with them. Accounts have been deleted.
    Why do the 3 T-Mobile branded BBs not work via 1&1 for the BIS e-mail / Internet service account ?
    What is different on the T-Mobile branded phones ? Do I need to install a patch / unlock code for BIS to work ?
    Can I send a free request to Blackberry Support and if yes, what is their e-mail address ?
    Thanks for any hint / advice / link /etc..
    Regards, Christian

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