K8N Neo Platinum - CnQ not working -SOLVED

I've updated my bios to ver 1.56 (beta) and now cnq is working!
Hello,
I cannot get cool 'n'quiet to work. My system is:
AMD Athlon 64 2800+ (Newcastle) - Family 15 Model 12 Step 0 Revision DH7-CG
MSI K8N NEO Platinum motherboard with latest drivers and BIOS ver 1.4
SevenTeam ST-350BKV 350W PSU
512MB Corsair Value PC3200 RAM
GeCube Radeon 9800pro - 128MB
Runing WinXP Pro SP2
I have followed the instructions of the document " Cool ‘n’ Quiet™ Technology Installation Guide for AMD Athlon™ 64 Processor Based Systems":
1) Enabled CNQ in my BIOS - specific selection for this
2) Downloaded Athlon 64 Driver from AMD - checked to make sure default MS WinXP processor driver is replaced with AMD driver.
3) Set power to "Minimum Power Management"
I have tested setup with CPU-Z v1.25 and with wcpuid. CPU multiplier stays locked at 9, voltage stable at 1.47.
I have also installed PowerNow! Dashboard to test the system, but the program refuses to initialize giving me the following message:
"Could not find a valid PSS or PST, bailing.
Failed Initializing, make sure the AMDTools Driver is installed and that this system has a PSS or PST object."
I have formated my harddisk, reinstalled Windows XP sp1, reinstalled all my drivers, and the problem continues.
Thanks.

Quote
Originally posted by itsme
Quote
Originally posted by Deeez
Actually 1.4 bios works best for C&Q.
Funny when people report things like this just because something works for them. Fact is that there are thousands of others which do have cnq problems with this release (me too) and they where fixed with 1.5x. Anyway... no reason to argue.
Well you kind of gave an impression C&Q isn't able to work with bios 1.4...
Anyway if this is the situation someone should add this bios issue to C&Q FAQ cause I believe most of the people still use the latest official bios.

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    Quote from: russellmrgn on 28-March-06, 10:54:39
    Sap147
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    for two sticks of ram = RR
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                                  GG
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    It is unlikely that it is your power supply. That Antec has enough juice to power up the system. Try disconnecting both Sata drives and anything else that may be connected other than the mouse and the video. See if it will then get to the post screen. If not, take out one stick of ram and try with one stick. You might also try clearing cmos as your bios may have to be cleared. Sometimes getting things down to the minimum components on the system and clearing cmos will get it going. If you read through about a thousand posts on various forums you will find people who have had similiar problems. Many have been resolved through swapping memory or switching the ports that they use for sata. This is usually a compatability issue. It is very likely that none of your components are defective in any way. AMD 64 and the corresponding motherboards are just real picky about what they like.

  • *UPDATED 7/15/04* Complete guide to bioses, drivers, and needed files for the MSI K8N Neo Platinum

    Complete newbie's guide to bioses, drivers, and needed files for the MSI K8N Neo Platinum:
    Last Updated: Thursday July 15th, 2004
    Bioses:
    (In order of date released.)
    1.1b3 - (Download)
    - Pre-1.1, given to reviewers to use in their reviews and benchmarks.
    - Less stable, but supposedly you get slightly better overclocks.
    1.1 Official - (Download)
    1. This is AWARD BIOS release
    2. This BIOS fixes the following problems of the previous version:
    - Memory always run DDR 200 when install single side DDR on DIMM2 & DIMM3.
    - Windows 2000 can't format the RAID IDE HDD when plug in Promise 378 controller.
    1.2b5 - (Download)
    1.2b7 - (No Download Yet)
    1.2b10 - (Download)
    - First attempt to fix false temperature readings. Fixes it for some people with Newcastle cores and doesn't fix it for anybody with Clawhammer cores.
    1.2b12 - (Download)
    - Second attempt to fix false temperature readings. Fixes it for some people with Newcastle cores and some people with Clawhammer cores.
    1.3b1 - (Download)
    - Another attempt to fix temperature problems?
    - Possibly fixes cold boot/power light issues?
    1.2 Official - (Download)
    1. This is AWARD BIOS release
    2. This BIOS fixes the following problems of the previous version:
    - System can't resume from S3 sometimes when install USB device.
    - Support K8 Sempron CPU.
    - Turn off keyboard LED in S3.
    --Quick Guide for flashing BIOS, provided by MSI--
    1. Create a MS-DOS boot diskette, then copy the the .exe and the bios file to the floppy disk. Both of these files can be found in the package you downloaded.
    2. Press "Delete" and go to BIOS setup while computer bootup.
    Check BIOS advanced features and see if BIOS flash write control is enabled
    (This option must be enabled. If you can not find this setting, it means the BIOS can be
    flashed.)
    3. Boot from MS-DOS boot diskette and get a:\> prompt.
    4. Type "", then press ENTER
    5. The flash program will then ask "Do you want to save BIOS?", please press "N" for no. The when you see Press 'Y' to program or 'N' to Exit, please press "Y" to continue.
    6. After flashing complete, remove floppy and reset the system .
    7. Press DELETE or F1 when prompted at first reboot after flashing.
    8. Load BIOS optimized defaults, then save settings and exits.
    Drivers & Needed Files:
    (Note: All these drivers are for Windows XP.)
    Leaked Nvidia nForce3 Chipset Drivers Version 4.40
    (Please use at your own risk, these are LEAKED drivers. Password for the .zip file is "ocworkbench rules". Also, you will need to rename the WinXP_2K folder in IDE to either WinXP or Win2K else the installer doesn't pick it up.) Thanks for the link Wonkanoby!
    *NEW* Leaked Nvidia nForce3 Chipset Drivers Version 5.03
    More leaked drivers? Seems some parts of the drivers are older and some are newer.
    1. Windows XP Service Pack 1A (Web Install) -or- Windows XP Service Pack 1A (Full Install)
    2. Microsoft DirectX 9.0b (Web Install) -or- Microsoft DirectX 9.0b (Full Install)
    3. Nvidia nForce3 Chipset Drivers Version 4.24
    4. AMD Athlon 64 Processor Driver Version 1.1.0.14
    5. Nvidia Video Card Driver Version 56.72 -or- Omega Nvidia Video Card Driver Version v1.5303
    (The Omega drivers are third party drivers optimized for gaming, most prefer these over the standard Nvidia drivers.)
    5. ATI Video Card Driver Version 4.7 -or- Omega ATI Video Card Driver Version 2.5.51
    (The Omega drivers are third party drivers optimized for gaming, most prefer these over the standard ATI drivers.)
    6. Onboard Sound Driver (Realtek AC'97 Audio Codec) Version A3.61
    It is HIGHLY reccomended that you install the drivers/needed files in the order listed above. Please note that there are two #5's because you either install one or the other depending on your video card, do not install both of them.
    You will come across a problem here though. You can't install the chipset drivers without installing the Windows service pack and DirectX first, but the Windows service pack and DirectX installs need the internet to download files and you won't have working internet until you install the chipset drivers. Here's what I did to get around this. Instead of downloading the web install versions of Windows service pack and DirectX, download the full version and and put them along with all the other drivers on a backup hard drive or burn them to a CD, this way you will have all the drivers you need when it's time to install them and none of them will require the internet to download files.
    Another note when installing drivers. Apparently the Nvidia chipset drivers also come with drivers for the onboard sound, but people seem to agree that the Realtek onboard sound drivers are better. When you are installing the Nvidia chipset drivers, just be sure to uncheck the box for sound drivers when it asks you which drivers you would like to install. Now you can safely install the Realtek drivers without any chance of conflicting sound drivers. Thanks for the tip Wonkanoby!

    Quote
    Originally posted by RLiu818
    Quote
    Originally posted by Deviation56
    Quote
    Originally posted by RLiu818
    You CAN install the nforce drivers BEFORE installing SP1.  The only requirement to install the nforce drivers is DX9.
    So is SP1 still recommended to install before the nforce drivers?
    The installer still reccomends to install it beforehand for full USB 2.0 functionality... I would have put what you said in there but I wanted to keep it as simple as possible.  
    oh.  IIRC the installer just says USB 2.0 will be fully functional after SP1 is installed.  So after you install SP1 you go into device manager and u click update driver and it will auto search and update the driver.
    Simplicity-wise, i guess its pretty much equal.  It might take less preparation to just copy DX9 full onto a CD and install that first, then nforce driver, then right away you have yoru internet connection.
    but i dunno.. i guess i will try it your way this time when my RMA"d board comes.
    i will be fomratting and doing a fresh install later on today and will let you know if i come across any problems

  • "error loading operating system MSI K8n Neo platinum

    OK,
    System will post, according to MSI Website I have the latest Bios version.
    I can boot from CD.
    The only odd item is that I am using the HD that I took out of my old computer with windows already on it.  
    Tried re-installing windows XP.  It went through the loading process and then rebooted.  Same error message appears.
    Also, is 48 degrees normal for idle temp on CPU AMD 64 3400? 36 degrees NB temp ok?
    Oh, yeah, I have a floppy installed, CD-ROM, CD RW, all non SATA. Using IDE cables.
    Video is Asus V9980 ultra GeForce FX 5950.
    MSI K8N Neo Platinum
    AMD 64 3400
    Hercules 600 W PSU
    WD 80gb HD
    Generic CD-Rom
    Sony Cd-RW
    2 x 512 crucial 400 ddram  slosts 1 and 2
    Asus V9980 ultra GeForce FX 5950 256 TVD
    Do I need to clear bios and re-start?
    HD is on it's own cable in IDE 1
    Cds on IDE 2 shared.
    let me know what you think.
    The other related posts I read, people were using raid or multiple OS.  I'm not.

    I had the same issues as you sometimes Windows would install and sometimes it wouldn't the problem was related to ram. I had my ram in slots one and two like you did and I moved the ram to slots 1 and 3 and now the machine is rock solid stable.
    I think most of the problems people are having are actually more ram related than anything else.
    So try moving the stick of ram you have in slot 2 to slot 3 and see if this solves your problem. This solution is on forums somewhere I am just not sure where.
    Take care,
    Bob

  • K8N Neo Platinum keeps shutting down

    I have just built a new system with a K8N Neo Platinum, Athlon 64 3400+ with retail heatsink and fan, 1GB of Corsair TWINX1024-3200C2 DDR400 memory, eVGA GeForce 6800 GT, two 80 GB Maxtor SATA drives in an Antec Sonata case with its TruePower380 watt PS, and my existing NEC 2500 DVD-RW and a DVD-ROM drive and floppy.  The system keeps shutting down before I can get WindowsXP installed.  It seems to be a heat issue, since its runs the longest after a lengthy shut down, but the bios hardware monitor shows the system temp stable at 33 and the CPU temp at 39.
    If I let it idle, it continues to run, but it frequently shuts down when I put a load on it, such as saving the bios configuration or starting Windows during XP setup.  I have been able to get XP installed once and started to install the Nforce drivers, but it shut down in the middle of this.  Windows files seem to be corrupted frequently.  It seems to be somewhat better after I pulled the Athlon heat sink and reapplied a thinner layer of Arctic Silver II.  I note that the heatsink does not attach as tightly as the one on my Athlon 1800+.  The heatsink fins always seem to be cool to the touch.  I notice that the machine usually (but not always) shuts down on a keystroke.  I am using a PS/2 keyboard since my USB keyboard doesn’t seem to work.
    I understand this motherboard has some issues with temperature sensing, and I would like to get XP installed so I can flash to a later bios and try some moderate overclocking.
    I am considering going to an aftermarket CPU cooler, installing a larger power supply, or replacing the MB.  I am also considering switching the RAID configuration on the SATA drives from 0 (striping) to 1 (mirrored) or just turning off the RAID function until I get this fixed.  Any help would be greatly appreciated.
    Trickster2

    Thanks for the suggestion.  The Antec 380 has 18 amps on the 12 volt rail, 35 on the +5 and 28 on the +3.3, and I have seen numerous posts of people successfully using this PS for this MB.  I have tried reducing the power demand by switching to an old PCI video card, an old stick of 256MB memory, unplugging the optical drives, floppy and case fans, but the machine still shuts down just as quickly.
    I finally got XP installed, but haven't been able to update the BIOS yet.
    Is there anyway to know whether it's the CPU, the PS or something else causing the shut down?

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