K8N Neo Platinum hangs at "Initializing Keyboard Controller" step in POST

Hi Folks,
Here is my system:
MSI K8N Neo Platinum (New in box) (no clue on bios version, as I can't access it yet)
Athlon 64 3200+ 2200Mhz, 640Kb Cache
Thermaltake CL-P0025 Silent Tower CPU Cooler (VERY careful installing this)
2x512MB Mushkin 991460 EM3200 400Mhz DDR (
ATI AIW Pro X800XT (AGP)
OCZ ModStream 450W PS (3.3/28A, 5/45A, 12/26A, 220W/312W)
WD 74GB Raptor
Plextor 712A DVD/CD (SATA)
Here is my dilema: box powers up, POST stops at "Initializing Keyboard Controller". ( I know this because the little lights on the D-bracket tell me so.....:-) I have been on these forums as well as AMD's forums all day now, and have tried everything suggested, except swapping PS. But I think I have an adequate model.
One by one, I have disconnected any sources of possible problems. I have reset my bios too many times to count. I have isolated the MB outside of the case. I have re-seated everything numerous times. I changed Bios battery. I've swapped RAM, and it's positions. Even took it all off. I even bought another K8N from Ebay, and have the exact same results. At no time has the status lights displayed anything different, except for a quick change in color of light number 3 when I do a front-panel reset. Right now I have nothing but the processor on the board and I still have the same result; POST hanging at "Initializing keyboard controller". I have swapped keyboards unplugged the keyboard.
I am leaning toward the processor now. What am I missing? Should I just do an RMA and be done with it?
Suggestions encouraged......
James

Quote from: sincity337 on 04-August-05, 12:22:07
Bowen,
I've got an old Asus P2B that still runs like a champ, although slow by todays standards. You are right about it being rock solid, I have never had a problem with it, not one. As a matter of fact I still have it and I use it for my "linux box". Oops, a little off topic.
Anyway, it looks like MSI received the board today. I will start the stopwatch and see how long it takes to get a replacement board. I'll keep you guys posted.
James
Yeah those boards were the best I've seen. The Intel 865 chipsets are pretty good too. My previous 845 based mobo was nice as well. In the past, using VIA boards have been hit and miss with me. The K8T800/Pro and K8T900/Pro seem to be very stable though...still I would get an nForce 4 chipset over the newest VIA boards.
This is OT but I just received my shiny new BFG GeForce 7800 GTX OC card a few days ago and I was very surprised at it's performance. I was using a crappy Radeon X300 because I needed a temp card until I could buy either a 7800 GTX or the upcoming Radeon X900 XT. My last system I had a Radeon 9800 Pro and it ran flawlessly. I only had one problem with that card and it was driver related to only one game. The game was Call of Duty and that issue was resolved by going down to an older driver, but then ATi corrected the problem with a new driver release. Anyway as fast as the 7800 GTX is, I hated it! The reason is that despite it's awesome speed; the only way I can put it, is that it doesn't run games as smooth as Radeon's do. It was especially bad with Battlefield 2. This is ironic because BF2 is supposed to be optimized for nVidia cards.
It has a bad stuttering problem with BF2 and allot of people have this issue. Some have this problem with ATi cards but most are nVidia users. Even when I set the quality down to the same settings as my 9800P was at, it did the same thing. Other games like Counter-Strike: Source ran fine unless you had bots. Heh, even my slow X300 ran games more smoothly (not faster and at a much lower resolution and quality setting but still smoother) than the 7800 GTX. I sent the card back and I'm getting a full refund. I'm waiting on ATi to release their X900 XT and I'll buy that. What's strange is that prior to buying my 9800P two years ago, I had only used nVidia cards since the TnT2. Well times have changed I guess. Oh well, I guess I had to learn the hard way, but at least this way I know I'm getting the right card!

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My K8N Neo Platinum motherboard died about a month ago. Not having the time or the patience to RMA it, I bought a new one.
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Thanks!

another thing is never have any other drives in your set up when loading xp to raid
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hence
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K8N Neo Platinum hangs randomly

Hi, I have this mobo (K8N Neo Platinum) with a AMD64 2800 on it.
It worked well for 2 years but now it start behaving bad.
Sometimes after 4-5 hours it freeze completely (like a screenshot) without HD moving or any sound coming out from the soundcard.
Sometimes it simply reboot or bluescreen (I can't read it..too fast).
I thought it was a Power supply problem so I changed it with a brand new one. I even tested the memory to see if it was corrupted in some way, but the memory is ok. Once it happened that memtest86+ freezed, but most of the time I tested my 2 512mb banks I had no problem at all.
I thought it was a problem with my Sata HD so I installed Xp pro on a ide hd, but I had the same problem.
I even tried to work on linux, but even there I had random freeze.
Now I don't really know what to do..maybe is the mobo broken? or maybe the cpu.
Do you have any ideas? I haven't found anything useful on the net .
Thanks,
milo

Before your helpful post, I tried something by myself. I installed MBM5, I borrowed a 12cm Fan and put it near the NB. As you can see from the photo, it's not exactly on the right place..it should go a bit more right against the chassis, but I preferred to put it there temporarily..
When I started it, corecenter said cpu35C and NB29C!.. I started MBM and then played a bit with micromachines4. after that, solitarie and winamp where running..and I noticed that NB is always around 30-35C and the CPU stays around 35-37C. That seems to show that the cpu isn't able anymore to cool as it used to do by 2-3degrees, but that maybe it's because the room temperature is now higher..
The good thing is that it should have freezed/crashed right now!
I could probably try to run something more cpu hungry, but I'm already happy with that. I think I'll try to do some of the thing I used to do when it crashed...like connect an external usb2 hd and disconnect it (in the right way I mean). Usually it crashed after that. But maybe it was a coincidence..
To answer your question:
1. I simply installed the cpu as AMD said. so no grease, but just the pad&heatsink&fan provided by AMD.
2. I don't want to install a new bios..I read that people had so many problems. Next time I reboot I'll write down the version..
3. I installed Nvidia drivers, but I think they are a minimum of 6 months old
I usually think that's not good to upgrade if everything works well..I'll update anyway..
(2 image providers.. I hope at least one works

MSI k8n neo platinum hangs after post single beep

Today I powered off my computer, and when I tried to power it back up the x850 fan just runs at full speed, and never drops to idle and the screen stays dark. If I reset the bios then it will post as far as asking to press Del to enter setup, but freezes at that point. This thing has been running like a champ and this is the first problem I've ever had! I unhooked/unplugged everything but the keyboard/video/ram/cpu. Tried running with four different memory modules in single channel and dual channel but no luck there either. None of the hardware below has been changed in the last six months. Any ideas? TIA!
The indicator lights read:
R G
R G
According to the manual this means:
Testing Base and Extended Memory
Testing base memory from 240K to 640K and extended
memory above 1MB using various patterns.
AMD 64 4000+
MSI K8N Neo Plat Rev1
PQI BH5 512x2
ATI x850 AGP
SATA 10k RPM Primary
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Quote from: flobelix on 07-February-07, 07:09:19
Core2Duo E6400 would be a gain of about 15% compared to 4000+ ( in games 1024x768, no aniso or aa). Quality options and better resolution would shorten the gain. Other applications than games e.g. cinebench would run a lot faster on the C2D. The main advantage compared to the 4000+ would be dual core because many future games will be optimized for this. Question is: Is this worth $272?
With only one 7600GT installed you won't be able to play most of the new games in full detail because of lacking 3d power although Core2Duo installed. The gain of cpu performance will be therefor useless (if main focus is on gaming). 7600GT sli-array would be an option for full detail and using more cpu power but it would also be slower than one 7950GT for nearly the same amount of money spent for 2 7600GT.
1. If you need a gaming pc I'd only buy a new C2D if you can also afford high end vga. Otherwise cpu power is wasted.
2. 7600GT is only an option if you want to save money now and you want a second one later. Buying two now to get a sli-array isn't very clever. Less performance than 7950GT, same price.
3. Buying one gig of ddr2 isn't very clever either. More and more applications need more than 1 gig (for example vista!). When changing to ddr2, change to 2 gig dual channel kit.
4. Getting $300 for your old stuff seems quite optimistic to me.
Conclusion: Save your money for better vga! Take back 7600gt, keep old vga and 4000+, wait for a little time and buy Geforce 8800 GTS. Increase of gaming performance would be unbelieveable. After providing high end vga you can upgrade to C2D in next step and receive a noticeable increase of performance in all kinds of applications.
Hmm.. very good points. I went and read some reviews of the upcoming 8600 and 8800. They are quite impressive for the money. I believe I'll return everything and find a limp-a-long $50 mobo to replace the dead msi. It looks like holding out for quad core with dual SLI is the real gain over my current setup. On a side note I won't be running vista until after sp1 or possible sp2. No tangible benefit to me! What suggestions do you have for a solid performing mobo for the following:
socket 939
4 240pin DDR slots
AGP (My X850 XT is still strong enough for everything I do)
SATA 1.5 (no need for the faster one as I have none of those drives)

K8N Neo Platinum Hangs at BIOS

My motherboard is very weird. This doesn't happen every time, but every once in a while when I reboot or power on my computer, it just 'hangs' at the BIOS screen. It doesn't attempt to boot to any device; all I see is the Platinum logo. The system is not locked up, as I can hit F10 and see the standard BIOS screen that displays about of memory, etc. I'll hit the reset button on the computer or CTRL+ALT+DEL and it usually boots then, but sometimes I have to do that more than once.
I have the latest BIOS version.
Is anyone else having this problem?
Lately it's gotten a lot worse. CTRL+ALT+DEL or the Reset button does not seem to help; it will just reboot to the Platinum screen and stay there. If I power off the computer and turn it back on, then it boots usually, but not always.
I'm seriously thinking of ditching this motherboard and buying a different brand. I've already had to RMA an MSI GeForce6800 and now my MSI motherboard is going bad. I'm not too happy right now.

try doing as ktn3 did (although he had a better pSU) it may help
Quote
Posted By KTN3
hmm after doing some reading I realize that the 6800 needs its own power rail or something. This whole time I had the 6800 and the hard drive on the same one!
what PSU are you using?

Msi k8n neo platinum ps2 keyboard problem

Hi. I'm having issues with my msi k8n neo platinum motherboard. I've read about 50 posts on these forums regarding the supposed ps2 keyboard issues with recent msi boards. However none of them seems to address my current situation.
Like many others, when I power up my system the cpu fan spins for like 3 seconds then everything comes to a halt.
I tried many things to get my system to boot and the only thing that works is plugging my ps2 keyboard into the ps2 mouse port and moving the ps2 mouse into a usb port with an adapter.
It seems there's no hope for fixing the problem other than RMA'ing, but I thought I would add to the pile of complaints stacking up against the MSI boards.

if u had read the threads a little more u might have found a solution that seems to have worked 4 many - a usb keyboard usb Keyboard if u go this route dont forget to enable usb kb in bios
Edit: This Thread Summarises the situation PS2 keyboard/mouse causes random shutdowns or doesnt work

K8N Neo Platinum dead?

I've had this K8N Neo Platinum for about two years now, have worked like a charm so far, but only so far. Few weeks ago, I updated my pc and the K8N was needed for a secondary comp. So I installed new sempron cpu, new rams and old GF6600 but it didn't boot. Speaker gives constant long beeps with breaks, like "beeeeeep......beeeeeep.....beeeeeep...." and the D-bracket hangs in "initializing keyboard controller" phase.
First I reseted the bios (all kind of power off), no effect. Still hangs the same way. Tried different ram (some bulk ddr400 and some slight better twinmos stuff. The very same twinmos-memories I tried, worked back in days 100% with this problematic mobo), no good. Then I thought that maybe the bios is too old to support sempron. I got my old AMD 64 3000+ cpu and tried to flash newer bios with that cpu, but no boot for me (reseted bios after every hardware change). Tried even with two different PSU's (both antec and the other one used to work this mobo, both work on different pc's), nothing.
The sempron and 64 cpu's both work on my different mobo (Abit NV8), all 4 memories work independently or in pairs as well on that NV8. Twinmos-rams were used with the K8N earlier. Both PSU's I tested, work on the other pc perfectly as well. I tried to boot with and without display card and ram, the result remains the same. Beeping and the same d-bracket code. (Only way to get the hangup in different phase is to remove CPU.) CPU-fan was connected. The board was removed from the case for tests and I tried with and without the front panel connectors (power switch, leds, speaker etc.) The 4pin ATX12V cable was connected, as was display card's external powercable.
List of hardware tried with that mobo, everything works with at least Abit NV8:
CPUs: AMD 64 3000+ (used to work with this K8N too) , AMD Sempron 2800+
RAM: Some bulk cheap low-quality 2x 512MB DDR400, Twinmos dual channel kit 2x 512MB DDR400 (something like that, worked with this "broken" mobo too back in days)
PSU: Antec Smartpower 350W, Antec Truepower 350W (the old PSU of that K8N-pc)
Graphics: Club3d GeForce 6600
I'm out of ideas currently. Is the board officially broken?

qalaksi - you said:
"Funny detail, which I forgot to mention in the original post, is that the the system power goes on instantly when I switch on the main switch behind the PSU."
Dumb question - is the power supply connector installed correctly? I have seen some 20+4 connectors that can get installed the wrong way - reversed or a row or two offset. Results are unpleasant to board.
Have you taken a close look at both sides of the board for foregin objects? The power going on sounds like something is bridging the 'start' pins on the power connector (I don't remember which ones they are) or something else down the line - maybe the header where the power/reset switches connect or any trace related to these. It is possible the board got some metal flakes or other conductive material on it - it might happen when screws are removed or from some other source. Also can happen when semiconductors are fried internally, but then you have a dead horse.
I assume you have tried it completely stripped - CPU, one stick of RAM, very basic video card, nothing else (not even a kbd). That should give you something on the screen if its little brains are coming up.
But - 'initializing KBD controller' is a nasty error code. I have seen dead boards with this one going back many years to original PC. The KBD controller, some variant of an 8048/8052, is a vulnerable part since it is connected to the outside world via KBD cable and a likely static entry path, esp. when mobo is air mounted w/o good local ground plane as it would have if mounted in a metal case. Unless you can find some reversible FOD (foregin object damage) I would write this one off and move on to something else. Too bad.
ss

MSI k8n neo platinum post problem

I just bought a 2nd hand K8N neo platinum and I can't get it to post, I have reduced down to 1 stick of ram(tried all slots) vga and cpu running out of case. I have an ultra 600 psu that certainly should be doing the buisness as everything was fine on an NF7S-V2 up until 1/2 hour prior.
On the led device it's starting 4 red then after a couple of seconds it goes 1 red 2 red 3 green 4 red which I found relates to keyboard controller. I've tried with various keyboards but no joy. I get nothing on the screen at all but that's the next stage in post.
My memory is Twinmos 3200 twin x 2 x 512 double sided, which I saw in the sticky can be troublesome.
Any body got any ideas?

i am having an almost identical problem.
First the system wont go past post,then i realised it would but only boot if i had the USB mouse unplugged (i noticed the d-brackets lights changed after i unplugged the mouse)
then i was able to get to windows, however i couldn't do much (mouse wouldnt detect if replugged, keyboard not detected - all lights off)
So i tried clearing the CMOS
now i am having the same problem, except this time i get CMOS checksum error - defaults loaded
then it tells me to press f1 to continue to del to enter setup, which i cant do since the keyboard wont work. so now im totally bamboozled
I've tried changing the PSU as well with no luck (both were 500watts)
Funny thing is, the pc having the problem is identical to the pc im writing on now, presonally i think the motherboard is not v good, since alot of people have this problem or similar to it. (and yes im using the keyboard and mouse now, that i tested on the other pc)
SPECS:
MSI k8N Neo Platinum
Powercolor Radeon 9800 Pro
AMD 64 3000+
1GB Geil Memory
Maxtor 160GB
500watt Magna Dual Fans
Will check what the D-bracket says and will report back.
ok here goes:
(with usb mouse plugged in)
1= green
2= red
3=red
4=green
(without usb mouse plugged in) - but bare in mind i cant press f1 (no keyboard) to continue else i would probably be able to get to windows.
1= green
2= green
3=green
4=red

Post problem with K8N Neo Platinum

I am assembling a system for a friend and it hangs according to D-Bracket2 on Processor initialization (Led 1:red, led 2:green, led 3: green led 4: red)
Specs
PSU: Codegen 350W ( 3,3V 14A
5V 30A
12V 15A )
VGA: Sapphire Radeon 9800 Pro 128MB
CPU: AMD Athlon 3000+
HDD: Seagate 7200.7 120GB in SATA1-port
DVD: MSI DR8-A DVD Burner
RAM: M-Tec 512MB DDR400
If the problem is the processor it should hang on Power On (all leds red), right?
There's some damage done to CPU fan connector so the sensor wire from the CPU fan might have no connection to the mobo. How about ESD-damage, can it cause this?
Another thing I might have done wrong is connecting front panel connectors.
I am just hoping and praying that the processor is OK and the mobo causes this.

Thanks to RacerX for answering but the problem wasn't the PSU.
Mobo caused it and I replaced it. I think it was the physical damage I mentioned in the first post. I also changed hdd from SATA1-port to SATA3-port but I don't think it matters.
Now everything works fine so +12V/15 Amps is enough.
Does the K8N Neo Platinum hang on Processor Init if it doesn't detect CPU Cooler?

Wake on LAN/Keyboard wake for a K8N Neo Platinum - how do I use this?

I've got a K8N Neo Platinum motherboard that I am using in my home theater PC and I was hoping to enable either the wake on lan or keyboard wake functions so that they could be controlled via a remote control. For now disregard what the overall outcome I want to achieve is... what I want to know is if enabling the WOL and/or keyboard wake function will allow me to turn on the PC from a completely powered down state as opposed to just powering up from a sleep/hybernation mode. I have read people with other motherboards have been able to power up by using their keyboard, mouse or even WOL when the computer is totally shut down. I'm trying to avoid leaving the PC in a sleep/hybernation mode due to electricity usage. Does this motherboard have the ability to power up when the whole system is shut down?
Also, what key on the keyboard is used to wake up the computer? The manual and bios instructions say nothing about what key needs to be pressed to wake it up.

I know you can set various wake options in the bios. Check there!
You can wake up the computer by wriggling the mouse or pressing any key, if the options are enabled in the bios.
Hope this helps

Turn on PC with keyboard [K8N Neo Platinum]

Is it possible to turn your pc on by pressing a button on your keyboard? I have a friend with an old pc (1,5 ghz P4), and he claims that he can turn his pc on that way.
So technically I'm asking you if you know how to do that. Is there a BIOS option in which you can configure the keyboard button on which your computer will respond and go on automatically? That would be very handy.
My motherboard is the K8N Neo Platinum with a 3000+ socket 754. He has an ASUS motherboard.
Thanks.

Check the manual. It should be an option in the bios. I have it in my bios for my board, but when I helped someone put together their machine with a K8N Platinum 2, I didn't see this as an option in that bios. It may be that power on by keyboard and/or mouse is not an option for your board.

K8N NEO PLATINUM Nvidia nforce 3 250 GB Chipset rebooting - hanging !@$%@#$@

Hi folks,
I am working on the K8N NEO platinum motherboard based on the Nvidia nforce 3 250 GB Chipset.
A couple of days ago I lost my internet connection (broadband). After a couple of minutes it ok again. But suddenly the computer frooze.
After rebooting (button on case) I found out that lots of things couldn't be closed anymore once they were opened. I needed to use CTRL-ALT-DEL to go the the active Tasks. But then that started to freeze too so I decided to wipe everything of the system.
I repartioned and reformated the computer with the win XP PRO CD and reinstalled the OS. I saw immediatly that the system was slower then before and that it did not found the internet connection anymore. I checked the LAN connection and there it sayed that the LAN card was working well but that no cables were connected. This was not true because I dubbel checked them twice. I even replace the cable. It was not my Internet provider neighter because the computer is in a local network and others had no problem to access the internet. So I decided to reinstall and reinstall it again. I reinstalled the system (partioning, formatting) it 4 times. The last time suddenly it found my connection back. Then I installed all updates of windows and I used my live update from MSI to update my components.
I am using live update 3 and updated the BIOS and all other parts who needed to be updated. This was done without the presence of a AV and so on. Everything went well and no errors occured. I received everytime a message with success.
Today my computer suddenly hanged itself again. This already 3 times. Nothing is possible anymore except the boot button on the case.
I also encountered 3 times the while surfing the computer suddenly reboots itself without any warning or message.
What the hell is going wrong here ???
Can aynone give me a clue please ?
Is the motherboard dying ?
MSI live bios Version 3.7.000
MS-7030(K8N Neo Series / K8N Neo platinum)
BIOS version 1.7 (latest version)
Award bios release
2005/05/10

Charly.P
Russ_xp was asking about the Max amps on your power supply should be on label like this:-
Need yours - 3.3v= ??A.5v=??A,12v=??A
luck

K8N Neo Platinum USB Keyboard Question

I've been having problems with my Logitech PS/2 keyboard (mobo powers up, then immediately shuts down and requires power be disconnected before restarting). My office PS2 keyboard seems to work fine, so I will replace my current keyboard. I see that some here have better luck with USB keyboards, but when I try a USB board it isn't recognized until Windows loads. I have USB keyboard enabled in the BIOS. I haven't gotten around to fixing the front panel USB ports, and the D bracket ports don't work either, but the main ports work fine. If I did the wiring change for the front panel ports, would a USB keyboard be recognized earlier in the boot sequence, or should I just stick with a PS2 keyboard?

I just fixed my machine so the USB Keyboard and mouse work properly. I have a MSI K8N Neo Platinum (BIOS 1.4 8/27/04) and an Antec Sonata case. When assembled, the two front USB ports and the two D-Bracket 2 USB ports were not working. Also, I was unable to access the BIOS with the USB keyboard (worked fine with a PS/2, though). The four USB ports on the Motherboard were not enabled until after WINXPPRO(SP2) started to load (NUMLOCK light and optical mouse would light), preventing me from accessing the BIOS.
The cause of this problem was an extra black wire in the Front USB Port connector from the case. Once I removed the wire from port 10 on the case connector, all 8 of my USB ports worked fine. I am now able to access the BIOS with the USB keyboard (once I had unplugged and then plugged it back in) and my mouse shows power as soon as I power on my machine.
Cheers,
Tim
12/5/04

D-bracket2 codes? (K8N Neo Platinum)

hey there, its like this.. i just bought a A64 and a K8N Neo Platinum motherboard.. all worked fine nice bench scores and all was happy indeed!
then i started playing the CSS beta.. 30 seconds later the system dies.. (!?) thinking what the heck now? so i checked the CPU sink it was HOT HOT HOT!! after this the mother board dont start not even a fans works.. if i remove the CPU the system "starts" fans works etc.. now i wounder if the CPU is dead? and where are the D bracked fail codes? cuz when system has no CPU 4 red LEDs are lith.. guessing that meens that a CPU is missing.
any one knows where i can get a fail code description.. have checked the manual, but no luck..
also is this coverd by any warranty? CPU just dont overheat lik that.. had mounted the CPU cooler corect etc..

K8N Neo Platinum D-Bracket LED Combinations
4-Red = system hang, processor damaged or not installed properly
1-Green (top left) all others Red = Early Chipset Initialization
1-Green (top right) all others Red = Memory module damaged or not compatible
2-Green at top/2-red at bottom = BIOS image to RAM for quick boot
1-Green lower left = Initializing Keyboard Controller
2-Green left side = Testing VGA BIOS
Red upper left and lower right = CPU Initialization
1-Red lower right = Testing Real Time Clock
1-Green lower right = Initializing Video Interface
Green upper left and lower right = BIOS Sign-On
2-Red left side 2-Green right side = Testing Base and Extended Memory
1-Red lower left = Resource Assignment
2-Red top 2-Green bottom = Initializing Hard Drive Controller
1-Red upper right = Initializing Floppy Drive Controller
1-Red upper left = Boot Attempt
and all GREEN = Operating System Booting

K8N Neo Platinum hangs at "Initializing Keyboard Controller" step in POST

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