K8N Neo Platinum keeps shutting down

I have just built a new system with a K8N Neo Platinum, Athlon 64 3400+ with retail heatsink and fan, 1GB of Corsair TWINX1024-3200C2 DDR400 memory, eVGA GeForce 6800 GT, two 80 GB Maxtor SATA drives in an Antec Sonata case with its TruePower380 watt PS, and my existing NEC 2500 DVD-RW and a DVD-ROM drive and floppy.  The system keeps shutting down before I can get WindowsXP installed.  It seems to be a heat issue, since its runs the longest after a lengthy shut down, but the bios hardware monitor shows the system temp stable at 33 and the CPU temp at 39.
If I let it idle, it continues to run, but it frequently shuts down when I put a load on it, such as saving the bios configuration or starting Windows during XP setup.  I have been able to get XP installed once and started to install the Nforce drivers, but it shut down in the middle of this.  Windows files seem to be corrupted frequently.  It seems to be somewhat better after I pulled the Athlon heat sink and reapplied a thinner layer of Arctic Silver II.  I note that the heatsink does not attach as tightly as the one on my Athlon 1800+.  The heatsink fins always seem to be cool to the touch.  I notice that the machine usually (but not always) shuts down on a keystroke.  I am using a PS/2 keyboard since my USB keyboard doesn’t seem to work.
I understand this motherboard has some issues with temperature sensing, and I would like to get XP installed so I can flash to a later bios and try some moderate overclocking.
I am considering going to an aftermarket CPU cooler, installing a larger power supply, or replacing the MB.  I am also considering switching the RAID configuration on the SATA drives from 0 (striping) to 1 (mirrored) or just turning off the RAID function until I get this fixed.  Any help would be greatly appreciated.
Trickster2

Thanks for the suggestion.  The Antec 380 has 18 amps on the 12 volt rail, 35 on the +5 and 28 on the +3.3, and I have seen numerous posts of people successfully using this PS for this MB.  I have tried reducing the power demand by switching to an old PCI video card, an old stick of 256MB memory, unplugging the optical drives, floppy and case fans, but the machine still shuts down just as quickly.
I finally got XP installed, but haven't been able to update the BIOS yet.
Is there anyway to know whether it's the CPU, the PS or something else causing the shut down?

Similar Messages

  • K8N Neo2 Platinum not shutting down properly

    I built a new system with this motherboard and the Athlon 64 3500+ Processor.  I also installed Kingston Hyper X memory.  I installed Win XP pro with SP2.  I also have a eVGA 6800 GT card.  Everything works fine, surf the internet, and play games.  Problem I have is, that when I goto shut it down it starts to shutdown but it then will reboot instead.  If I keep selecting shutdown it will eventually shutdown.  I hope someone can offer advice to what the problem is, and offer a fix.  Thanks
    My Specs:
    AMD Athlon 64 3500+ Processor Socket 939
    MSI K8N Neo2 Platinum
    Kingston HyperX KHX3200K2/512 512MB Kit DDR400 PC3200
    eVGA (256-A8-N344-AX) GeForce 6800 GT AGP 8X 256MB
    Western Digital Raptor WD740GD 74GB Serial ATA 10,000RPM
    Seagate Barracuda ATA V ST380023AS 80GB Serial ATA 7200RPM
    Sony DRU700A Double Layer DVD+RW Drive
    Sony CD Writer/DVD drive
    Creative Labs Sound Blaster Audigy 2 ZS Sound Card
    Antec TruePower True430 430W Power Supply

    Go to Control Panel > System > Advanced > Startup and Recovery > Settings
    and  make sure "Automatically Restart" is unchecked.
    Its possible you are getting a Blue Screen stop error for some reason.   Doing the above will enable you to check if that is the case.
    Chip

  • 925X Neo Platinum Motherboard shuts down

    URGENT help required
    My system:-
    MSI 925X Neo Platinum
    Pentium 4-550-3.4GHz
    MSI RX600XT-VTD128E
    Antec Sonata case with 480W PS and a large 150mm fan on rear in addition to PS fan
    512Mb DDR2 RAM
    2 WD 12GB 7200rpm 8Mb Cache SATA
    Pioneer DVR-109
    56k Internal modem
    FDD 1.44Mb
    MS Multimedia KB
    Logitech mouse
    Windows XP Home
    Whenever I shut my system down I always have to wait about 20-25mins before being able to re-boot. If I try to re-boot too soon it always shutdowns as soon as 1 or 2 secs after powering up. I am pretty sure it is not driver or software related because it shutsdown too soon and always boots OK from cold and only fails if I try a re-boot within 20 or 25 mins from shutdown. It appears to be temperature related. I have made other enquiries and while this CPU is known to run hot nobody else seems to experience these delays in rebooting. I have been told that the BIOS updates are lagging behind the hardware development and that it is not possible to adjust the BIOS temperature shutdown setting high enough to prevent the shutdown but why is my system the only one experiencing this problem.
    Also, I notice that with the PC Alert 4 display the +12V supply is only showing 5.58V. Is that right?

    Quote from: NovJoe on 10-April-05, 15:12:24
    Feedback to us when your new system arrived.
    I have my new system up & running - well almost!!!! I brought it home and after loading some software I starting transferring some old LP records onto CDs. After 4 trouble free days of that I decided to try out some video editing  but when I ran Intervideo WinDVD the system froze when I selected "Capture". Thinking it may be software problems I tried to do the same with Windows Movie Maker & Nero and the system froze with each program. The system is now back with the retailer so he can get it working properly.
    I think I need to get my old trouble free Athlon back!!!!

  • K8n NEO2 Platinum, PC Shuts down when "decompressing BIOS to RAM"

    I'm thinking i have my bios dead, and i read in other topic something about recover bios using a floppy disk with the bios but when i connect the computer it starts without push in the power button and in 2-3 sec the computer shuts down.
    I checked D-Bracket trying to find the trouble , and it does well the 3 first steps :
    1- System Power ON
    2- Early Chipset Initialization
    3- Memory Detection Test
    4- Decompressing BIOS image to RAM for fast booting ...
    Shuts Down
    i have connected CPU/ 1 Memory module / Graphics card / keyboard and no more , all the components are OK i tested in other PC.

    I'm using a PS/2 Keyboard.
    And i thought about bios error because some days before the big crash the bios lost its config ...not all but some config like the beautiful screen that you can see with msi logo which i had disabled ... and then the PC started to reset every some mins. .... so 1st Error in config bios ...2nd instability...3rd Shuts Down.

  • K8n Neo Platinum Won't shut down

    Here's what I have:
    K8N Neo 8 Platinum V.1
    AMD 64 3000+
    1 GB (2x512) OCZ 400 DDR
    Seagate ST3120026A (120GB)
    Seagate ST3160815A (160GB) (both 7200 Barracudas)
    GeForce 7600 GT (MSI)
    XP Pro SP3 with all "critical" updates
    Antec SL350S (350W) PSU
    And a problem.
    When I shut down, Windows goes thru its normal shutdown routine and the machine shuts down as it should.  Then, in a few seconds, the fans start back up and the floppy drive begins "ticking" as if it were seeking, but it has no disk in it.  This continues until I kill power to the machine. (I guess, I've never let it run for more than about 10-15 seconds.  I figure it can't be good.)
    I have disabled all "start on" settings in the BIOS and read many postings here and elsewhere, but nothing seems to fit.  I have either missed something or else this is odd.  (Shoot, I know it's odd, but how odd is a mystery.)
    This is my (adult) son's machine, which I built several years ago.  I have a similar one (not as 'game adapted') that I use.  It performs perfectly and always has.  I have a fair level of technical skill, but this one has me stumped.  If someone has seen this before, I'd appreciate some advice.
    Thanks,
    CJon

     K8N Neo 8 Platinum V.1
     Neo 8 Platinum.   No such thing. How about if you look between the PCI slots and let us know what you actually have.
    K8N Neo2 Platinum, K8N Neo4 Platinum (PCB 1.0), K8N Neo Platinum
     Just me being picky but your BIOS date doesn't match anything either, probably typo. 1.9 should be 2005-09-09 for any of them.
     As for what Fredrik says about PSU, +12V~22-26A minimum for system with 7600GT.
     Please make a signature something like this:
    K8N Neo4-F v1.0 BIOS 1.D, Athlon 64 X2 4200+@2914MHz
    Cooler Master Hyper TX HSF
    XP Pro/SP3
    PNY Optima 2x512MB PC2700
    Corsair VX450W, +3.3V~20A, +5V~20A, +12V~33A
    DVD-I/O Magic 16X Dual Format 8X Double Layer LightScribe burner
    2 Maxtor 80GB SATA, 1 Maxtor 60GB IDE 1
    EVGA 9600 GT (180.48 drv)
    CM Elite 330
    To create signature:
      Click on PROFILE above (near top of this page), when you get there select what I show in red below under "Modify Profile", scroll down to "Signature" and enter your specs in the box and then click on "Change profile" button on the bottom.
    Profile Info
    Summary
    Show Stats
    Show Posts
    Modify Profile
    Account Related Settings
    Forum Profile Information
    Look and Layout Preferences
    Notifications and Email
    Personal Message Options

  • K8N Neo Platinum, USB devices keep losing power

    I have a K8N Neo Platinum with a 3000+ AMD 64 chip...
    I have a USB problem whereby my wireless USB adaptor just keeps losing power, when I look at the adaptor itself all the power has gone and no lights are on. Unplugging the device and re-inserting it does not get any response from windows. Also, after this has happened, my other USB devices (ie mouse) continue to work fine UNLESS I unplug them and re-insert them. If I do this they also will not power back up. I've tried various adaptors from Netgear and alll of them have the same problems, its like they are causing the USB on my system to fail.
    This happens with both the motherboard rear ports and the case front ports and is really driving me mad. Running XP Pro SP 2
    I have this problem a couple years ago, and now I've gone back to using the same machine after a reformat the same is happening again. I've installed the latest nFoce drivers and in device management I've turned OFF power management for the USB Root Hubs but it's still happening.
    Any ideas?

    Check to see if there is a wire running from your Front USB ports to the #10 slot of your USB block which connects to the motherboard header.
    USB connector block layout which corresponds to the pin layout on boards with the Intel spec for USB. Do not cut the pin on the MOBO. You are removing/cutting the wire to the connector block from the case.
    2 4 6 8 10(this wire, #10, not needed)     
    1 3 5 7 9(filled/key)
    If you find a wire leading to the #10 spot on the block, remove that wire. My block has tabs so that you can pull the wire out, or you could snip/cut the wire leading to that position--if you cut the wire, be careful to cut the correct one and cut it in such a way that it may be repaired if you make a mistake.  Make sure you wrap the wire, the exposed end/s, you remove/cut with electrical tape so as not to accidentally cause a short. I actually folded the wire back and wrapped it.
    2 posts to read--Here and Here.
    This seems to be a common issue involving many different case manufacturers. I don't know how it applies to other MOBO manufacturers, but in these forums it is not limited to a specific MSI model or supported chipset(Intel or AMD).

  • K8N Neo Platinum - Powers Up Powers Down.

    Ok, this problem has been around for nearly 2 years, but havnt addressed it since the machine wasnt being used.  Now, however I must resurrect it! 
    Running a K8N Neo Platinum (MS-730 v1), the only hardware I have in it a Sapphire Radeo 9700XT card which I have tested and is ok.  No RAM in the box, no HD's, CD/DVD, completely barebones.
    Power supply is Thermaltake PurePower 420W confirmed working.
    When I power on the box with the CPU and heatsink installed, all fans spin up, for about 10 seconds then everything goes dead.  No beeps, nothing.
    With the CPU out of the box, powering up the box, everything stays powered on a'ok.  Nothing dies.  So, what do you think?  CPU or Board?
    Processor is AMD Athlon 64 3400+ ClawHammer 2.2GHz Socket 754.  Yes, I have cleared the CMOS, and replaced the BIOS battery.

    The memory is golden, should still get to post screen even w/ no memory installed.
    Memory
    CORSAIR ValueSelect 1GB (2 x 512MB) 184-Pin DDR SDRAM DDR 400 (PC 3200) Dual Channel
    Power Supply
    ATX 12v
    AC Input 115v @10amps
                 230v @ 5amps
    Max Load 420w
    DC Output
    +5v | +3.3v | +12v | -5v | -12v | +5VSB
    40A |  30A   | 18A  |0.3A |  0.8A| 2A
    |   220W     | 216w |1.5w| 9.6W | 10W
    see product link http://www.highpowersupply.com/product-ps-hpc420102df.htm
    I have tested multiple other power supplys all with 400w+ outputs.
    Yes this machine did work for nearly 9 months.

  • K8N Neo Platinum issue, computer does not boot..

    Hello,
    I’m going to try to be as thorough as possible here… :D
    Recently I reinstalled Windows Xp (32-bit version) on my computer to speed things up again like it used to be. I did an updated on the BIOS while I was at it as well, through the Live Update tool downloaded from the msi.com.tw website. The install went well, no errors. The next day while playing WoW the computer began acting weird and computer froze during gameplay. After that the computer had artefacts, strange disturbance on the screen making it impossible to see anything on the screen. So I thought that maybe since the screen looked all messed up it was definitely the graphics card that was about to die and so I sent the gfx to the retailer and they checked it thoroughly for errors without finding any, while they were at it they also checked my RAM and they also came out clean.
    A few days ago when my Gfx and RAM came back I inserted them back onto the mobo and when turning on the powerswitch nothing happened… I therefore tried to solve the problem myself and began reinserting all the computer parts piece after piece and well the computer started at least with the fans going and all but after a few seconds it shuts down again.
    When I plug in the power cable the PSU makes a clicking sound, don’t know if that’s normal but haven’t noticed it before.
    To maybe help you guys when helping me I installed the d-bracket (the usb thingy with 4 led’s ^^) which shows 4 red lights when starting the computer and lasts until the computer shuts down. According to the d-bracket FAQ it means: “- The D-LED will hang here if the processor is damaged or not installed properly or you have a weak Power Supply Unit.”
    Well I reinstalled the cpu, put on new thermal grease so I don’t think that is the problem and the computer has been working fine for more than one year until now... How do I know if it’s the PSU or if the cpu is damaged? Could the motherboard been damaged after Live update’s flash? And what could have caused the artefacts on my screen the other day? Errors with the newest nVidia gfx drivers?  I’m very confused :S
    What should I do?
    Thank you for your help!
    Computer specs:
    Amd 64 3400+ with Zalman cpu fan(can’t remember which one, one with only Cu heatsink + fanmate)
    1 GB (2x512MB) Corsair 3200
    1x 74GB Western Digital Raptor 10k RPM S-ATA + 1x 200GB P-ATA Maxtor
    Gainward nVidia 6800GT Golden Sample 256 MB
    MSI K8N Neo Platinum Nforce3 250GB
    Antec True 380SP, 380W (came with my enclosure Antec Sonata I, www.antec.com)

    Hi again..
    I've now received a new PSU from Antecs RMA department. A TruePower 2.0 380W. My computer still doesn't work. 4 Red LED's when trying to boot it up. But I have noticed one thing since last time I wrote here. Remember what I was saying that I upgraded my BIOS through LiveUpdate? When I later checked my motherboard I noticed the CMOS pins around JBAT1(I think) was incorrectly placed. Instead of having them on either 1,2(to keep settings) or 1,3(to clear CMOS) they were placed right next to the JBAT1 pins, on something that wasn't named or explained in my manual. Maybe that is the reason my computer is acting strange? I mean the BIOS could maybe not have properly been saved or something. :/
    I'm too inexperienced to know if that had anything to do with my recent computer isssues, but maybe you guys know. Would that screwup by me be covered by my warranty?
    If that pins-placed-wrong-on-the-mobo problem doesn't have anything to do with my problem that leaves me with the 4 LEDs from the D-bracket showing a broken CPU or PSU(it's brand new, shouldn't be any problem with it!). So a damaged CPU it is.
    Anyone of you got an idea? Been away from my computer for too long. This is getting annoying.
    Thanks.
    /Christopher

  • K8n Neo Platinum MS-7030; freezes during OS install

    I am an experienced builder, I have built dozens of systems and even trained people to build their own. I am also an experienced forum user (new to this board) I have searched extensively on this subject and tried every suggestion I have found. Alas I am still having a problem.
    My System is
    K8N NEO Platinum MS-7030 ver 1
    Athlon 64 300+ Newcastle
    CORSAIR ValueSelect 1GB (2 x 512MB) (PC 3200) VS1GBKIT400
    2xWestern Digital Caviar SE WD1600JD 160GB 7200 RPM Serial ATA150 Hard
    Pioneer  DVR-108
    I built this system in November 2004, for my cousin and his family. It installed XP Sp2 and has never given the slightest hint of a problem.
    My cousin bought a OEM version of x64 so we could finally make it into the 64-bit system it is intended to be. We backed up his files and formatted the hard drive, he also bought the second hard-drive so we can make it a raid-0 system.
    I flashed the bios to 1.70 and all seemed well. Install keeps freezing. I tried to reinstall XP32 still freezes intermittently. I have tried all of the f6 driver installs, in 32 and 64 bit. I have tried PCI and AGP cards, I have tried one sided PC3200 memory. I tried an IDE hard-drive. I have even tried using my Power-man 450 watt server PS that has been running my Dual athlon server for three years. I have tried enabling and disabling every bios setting available, I have tried underclocking the memory and dis-abling cache in the bios. Currently the board is on the table, with one stick of memory, the processor, and an old creative PCI graphics card with a seagate 20gb IDE hardrive, it still freezes. I have tried raisng and lowering voltage for the CPU and memory. I have even back tracked to the original bios, and tried every bios in between, setting and resetting every option in bios, with each, I have made dozens of attempts, and read hundreds of posts here, including Raid tutorials and installing XP  tutorials. It won't even install XP32. Any other suggestions before I RMA?

    Nice to hear it helped .
    Flashing between different bios generations sometimes needs a full flash with bootbloack/dmi/and reset during/after flash (not only awflxxx biosrom and enter ) 
    this because they are sometimes completly reworked .
    I always use the full commandline option also with the /f switch and it's never given me probles switching between very old and very new versions .
    Some don't like to reflash the bootblock though , but sometimes it should be , as it has changed trough some versions .
    Same goes for winflash , always markes bootblock/dmi/update all/and cmos reset .
    The nice thing about winflash is if the flash goes wrong it's just to kill it through taskmanager and try over until you get a successfull flash .
    As long as you don't shut down or restart your computer it's working even with the mainblock erased .
    Experienced this myself today , when trying 1.9b6mod for neo2 .
    Mainblock was erased and new programming stopped at 22% .
    So i downloaded from internet another winflash version (1.0.0.1) and was able to reprogram back to 1.8R2mod by tictac .
    For the 64bits I had the same problems while testing/running it with the beta version back in january (not tried XP64 with the newest retail version and newest nvidia xp64 drivers) .
    It installed fine on single drive but bsod'ed with raid-0 .
    Try making a new custom floppy with the latest nv-ide/nv-raid drivers on it , and
    recreate the array with "clear disk data" and the option to set as bootable .
    Have the sata ports set at "sata dma enabled" in bios .
    It's also different depending on which sata ports you are using .
    Sata port 1/2 is connected to the nv-chipset though the chip-link to the marvell extrenal PHY for the drives
    and port 3/4 use the internal integrated nvidia PHY .
    So you can have different results depending on if you create the array on port 1/2 or port 3/4 .

  • Three K8N Neo Platinum Solutions

    Hi All,
    With the help of lots of good information from this forum, I just got my new K8N Neo Platinum running nice and stable (and I'm keeping my fingers crossed that it continues) and I figured I'd share what I learned.  Maybe it will help you too.
    Maxtor 16 MB Cache Hard Drives - didn't work, no matter what I tried.  I returned them and purchased a pair of Western Digital 200 GB SATA drives with 8 MB caches and they're running in RAID 1 just fine.  The Maxtors were very fast, but that doesn't matter if they aren't reliable.
    PS/2 Keyboard and Mouse - bad news.  Just plugging the keyboard into the PS/2 keyboard port would shut down the machine and it would even pout for awhile before it would boot again.  Plugging the keyboard into the PS/2 mouse port worked, but I still had stability problems.  The solution was a Belkin PS/2-to-USB adapter from CompUSA.  I plugged both the keyboard and the mouse into the adapter and the adapter into a single USB port and everybody was happy.  Note - other PS/2-to-USB adapters didn't work, but the Belkin did.
    Antec Sonata Case - wiring problem.  The pin arrangement on the cable from the USB port on the front of the case doesn't match the pin arrangement on the USB headers on the motherboard.  Plug it in and both USB headers stop working, which means the USB ports on your D-Bracket don't work if you have it plugged into the other USB header.  The solution is to unplug pin 10 on the Sonata USB cable.  Just use a knife to lift the little black tab on the connector and pull the wire to pin 10 out.  Plug the cable back in and both USB headers will work.  Feel free to call Antec Tech Support to verify this.  They know all about it.
    Well, that's all.  Hope this helped.  Good luck.
    Cheers,
    Dave

    Quote
    Originally posted by skippy9146
    Quote
    Originally posted by dave410
    Quote
    Originally posted by skippy9146
    Rafterman,
    How DID you manage to use an Antec PSU w/ a 64 board? I've seen all kinds of "horror stories" in a lot of forums about that combo.
    What horror stories are you talking about?  What combo?
    Hmmm.... they must have fixed it. There was lot lot of reports in different forums about Antec PSUs & 64 boards "not playing nice" together.  It had something to do with an incompatable "power good" signal that was unique to Antec PSUs. It had been going on for several months....
    Looks like Antec dealt with the issue.
    I hadn't heard a thing about that.  I just bought an Antec Sonata with a 380W PSU and plugged it into my K8N Neo.  Fortunately, it worked fine.

  • Wake on LAN/Keyboard wake for a K8N Neo Platinum - how do I use this?

    I've got a K8N Neo Platinum motherboard that I am using in my home theater PC and I was hoping to enable either the wake on lan or keyboard wake functions so that they could be controlled via a remote control. For now disregard what the overall outcome I want to achieve is... what I want to know is if enabling the WOL and/or keyboard wake function will allow me to turn on the PC from a completely powered down state as opposed to just powering up from a sleep/hybernation mode. I have read people with other motherboards have been able to power up by using their keyboard, mouse or even WOL when the computer is totally shut down. I'm trying to avoid leaving the PC in a sleep/hybernation mode due to electricity usage. Does this motherboard have the ability to power up when the whole system is shut down?
    Also, what key on the keyboard is used to wake up the computer? The manual and bios instructions say nothing about what key needs to be pressed to wake it up.

    I know you can set various wake options in the bios. Check there!
    You can wake up the computer by wriggling the mouse or pressing any key, if the options are enabled in the bios.
    Hope this helps

  • K8N NEO Platinum 4 Red LED at Startup

    I installed a new MSI K8N Neo Platinum mainboard in my computer in December 2005, and my computer has been a pain ever since. My problem is 85% of the time when I turn the power on it just won't boot up, I get 4 Red LED lights.  If I shut it off and on half a dozen to 20 times. During one of those times it will bootup normal and work great. Shutdowns are normal. 
    My Family hates this and won't use it. This computer has been nicknamed the MSI Little Witch.  I have had it down to barebones out of case with just graphic card, 1 memory stick, IDE harddrive, keyboard and mouse, it will do same thing.  I've unplugged and replugged everything countless times.  It still does it. I have tried Maxtor, Samsung, and Western Digital hard drives with fresh install of Windows XP Pro, it still does same thing.  I have alternated memory sticks, same thing.  It will warm reboot as long as I don't powerdown, but if I shut the power off it will not reboot until it cools down about 20 minutes.  Then I can go through the same startup problems as I normally have.  I have not done any overclocking.
    Anyone have a fix to this fustrating problem?

    I have the same problem with my K8N Neo Platinum.  Except mine seems to occur after the motherboard has not had power after sometime.  For example, it happened every time I moved my computer when I moved into and out of my dorm room.  I don't know if its the same "cooling down" time you're talking about, but what usually fixes it for me (at least temporarily) is killing the power to the machine while it is on.  Regular soft resets won't work for many tries, but when the computer is on with all 4 red LEDs i'll flip the power switch on the power supply.  That usually makes it work fine.  Also another thing that seemed to intermittently trigger it is changes to the BIOS.  A CMOS reset would not fix that either.  I would have to flip the power switch and kill the power.  Then after starting it
    up again it would be okay.  I have also tried multiple combinations of different cpus, memory sticks, and video cards.  I also made sure there were no shorts to ground anywhere. 
    Also after a year of solid operation (with the exception of this problem) I started to get Machine Check Exception BSODs in XP.  I think this was because of a possible bad stick of RAM, because that seemed to cause lockups in the way beginning of the Windows setup (where it is loading files such as Windows Executive, etc).  When I removed it and put another stick in, the windows installation would go fine.  But, that did not fix the issue with this motherboard.
    I've had so many problems with the multiple K8N Neo Platinums I have purchased.  This is absolutely ridiculous  I'm extremely POed at MSI for  the widespread K8N series problems.  I am usually very tolerant to companies when they have problems with products because I understand that problems and glitches can easily occur in mass production and design.  It is virtually impossible to make a "perfect" product from the start.  But the lack of response and concern from MSI about this is ridiculous.  MSI did make an excellent motherboard here--if you can get a working one. 

  • K8N Neo Platinum hangs at "Initializing Keyboard Controller" step in POST

    Hi Folks,
    Here is my system:
    MSI K8N Neo Platinum (New in box) (no clue on bios version, as I can't access it yet)
    Athlon 64 3200+ 2200Mhz, 640Kb Cache
    Thermaltake CL-P0025 Silent Tower CPU Cooler (VERY careful installing this)
    2x512MB Mushkin 991460 EM3200 400Mhz DDR (
    ATI AIW Pro X800XT (AGP)
    OCZ ModStream 450W PS (3.3/28A, 5/45A, 12/26A, 220W/312W)
    WD 74GB Raptor
    Plextor 712A DVD/CD (SATA)
    Here is my dilema:  box powers up, POST stops at "Initializing Keyboard Controller". ( I know this because the little lights on the D-bracket tell me so.....:-) I have been on these forums as well as AMD's forums all day now, and have tried everything suggested, except swapping PS.  But I think I have an adequate model.
    One by one, I have disconnected any sources of possible problems.  I have reset my bios too many times to count.  I have isolated the MB outside of the case.  I have re-seated everything numerous times.  I changed Bios battery.  I've swapped RAM, and it's positions.  Even took it all off.  I even bought another K8N from Ebay, and have the exact same results.  At no time has the status lights displayed anything different, except for a quick change in color of light number 3 when I do a front-panel reset.  Right now I have nothing but the processor on the board and I still have the same result; POST hanging at "Initializing keyboard controller".  I have swapped keyboards unplugged the keyboard. 
       I am leaning toward the processor now.  What am I missing?  Should I just do an RMA and be done with it?
       Suggestions encouraged......
    James

    Quote from: sincity337 on 04-August-05, 12:22:07
    Bowen,
       I've got an old Asus P2B that still runs like a champ, although slow by todays standards.  You are right about it being rock solid, I have never had a problem with it, not one.  As a matter of fact I still have it and I use it for my "linux box".  Oops, a little off topic.
       Anyway, it looks like MSI received the board today.  I will start the stopwatch and see how long it takes to get a replacement board. I'll keep you guys posted.
    James
    Yeah those boards were the best I've seen.  The Intel 865 chipsets are pretty good too.  My previous 845 based mobo was nice as well.  In the past, using VIA boards have been hit and miss with me.  The K8T800/Pro and K8T900/Pro seem to be very stable though...still I would get an nForce 4 chipset over the newest VIA boards.
    This is OT but I just received my shiny new BFG GeForce 7800 GTX OC card a few days ago and I was very surprised at it's performance.  I was using a crappy Radeon X300 because I needed a temp card until I could buy either a 7800 GTX or the upcoming Radeon X900 XT.  My last system I had a Radeon 9800 Pro and it ran flawlessly.  I only had one problem with that card and it was driver related to only one game.  The game was Call of Duty and that issue was resolved by going down to an older driver, but then ATi corrected the problem with a new driver release.  Anyway as fast as the 7800 GTX is, I hated it!  The reason is that despite it's awesome speed; the only way I can put it, is that it doesn't run games as smooth as Radeon's do.  It was especially bad with Battlefield 2.  This is ironic because BF2 is supposed to be optimized for nVidia cards. 
    It has a bad stuttering problem with BF2 and allot of people have this issue.  Some have this problem with ATi cards but most are nVidia users.  Even when I set the quality down to the same settings as my 9800P was at, it did the same thing.  Other games like Counter-Strike: Source ran fine unless you had bots.  Heh, even my slow X300 ran games more smoothly (not faster and at a much lower resolution and quality setting but still smoother) than the 7800 GTX.  I sent the card back and I'm getting a full refund.  I'm waiting on ATi to release their X900 XT and I'll buy that.  What's strange is that prior to buying my 9800P two years ago, I had only used nVidia cards since the TnT2.  Well times have changed I guess. Oh well, I guess I had to learn the hard way, but at least this way I know I'm getting the right card!

  • K8N Neo Platinum will shutdown in about a minute

    My K8N Neo Platinum will shutdown after about a minute of powering up.  The front power LED will flash slowly and I am unable to power it backup without shutting off the main switch to the power supply and waiting awhile before I try again.
    I can watch the PC health status within BIOS for a few minutes and all is well until I press any key.  Once I hit a key the system shuts down.
    The PC Health info...
            System Temp    45C
            CPU Temp     43C
            CPU Fan Speed    3139-3154 RPM
            Vcore       1.48-1.50V
            +12.0V      12.03
            +3.3V       3.29V
            +5.0V      5.02-5.04V
            Battery     3.22V
            +5VSB       5.13-5.15V
    NOTE: CPU temperatures start out at about 38C that seems pretty high to me.   The room is not close to being 38C or 100 degrees Fahrenheit
    In the BIOS I have...
            - Loaded Fail Safe Defaults
            - Disabled quick boot (so the memory will be tested)
            - Removed logo displays (so I can see the memory being tested)
    One memory module fails!  But the other seems to test OK.  With the bad module removed the system still shuts down.
    My equipment...
            ANTEC Sonata case with the built in 380W power supply.
            K8N Neo Platinum
            Athlon 64 3200+ processor
            ATI All-in-Wonder 9600
            Two Centon 512MB PC3200 memory modules
            For testing I removed all IDE devices except for one good hard drive
    NOTE: The system will boot up… but will shutdown as described above!
    Do we have any ideas on how to isolate this further?
    Thanks
    JJ

    Ok, had to reply to this one--had the exact same issue and this definitely is the weirdest experience I've ever had.  (You can skip to the last paragraph for the short version).
    I was having the exact same problem, turn on the power, go into the BIOS, all readouts look ok but then after about a minute it would shut off with a blinking power light.  Would turn it off and back on, sometimes it would just get hung and I'd have to reset the BIOS with the jumper.
    After about an hour of taking apart and putting the system back together over and over it occured to me--when does a power light flash?  When the system is suspended.  I also noticed that when I actually made it into the BIOS, the moment the system always shut down was when I hit a key on the keyboard (thought that was odd).  So I unplugged my keyboard and let it sit at the POST error for not having a keyboard.  I noticed when I did this it didn't shut itself down.
    So then I wondered if the keyboard could possibly be sending some kind of signal the BIOS was interpreting as a "sleep" command.  So off to CompUSA to get another keyboard.  Mine is PS/2 but I thought maybe I'd try out a USB one to see if that would work out.  I figured the PS/2 port was messed up and had an internal short or something.
    Unplugged the PS/2 keyboard, plugged in a new USB keyboard and was able to make it into the BIOS, then I was able to actually boot Windows!  (kept my existing Windows installation for the time being).  I wasn't out of the woods yet though, Windows hadn't loaded the USB driver yet so I had no keyboard/mouse when I got to Windows (and I even had the BIOS support option for USB KB/Mouse turned on, but that didn't seem to make a difference).  So, just for the heck of it, I unplugged the PS/2 to USB converter that came with my "USB" keyboard (thank goodness it was using an adapter) and plugged it into the PS/2 port again.  This time the PC booted correctly and I've been using it with the new keyboard in the PS/2 port since with no problems.  The old keyboard in the PS/2 slot still makes the system power off after a few seconds.
    This has turned out to be one of the most bizarre scenarios I've ever been faced with.  For reference, my original keyboard was a PS/2 Logitech Deluxe 104 KB, and I replaced it with a cheapo $15 Memorex (was just for testing but hey, it works now).
    So anyway, this is absolutely crazy, but try using a USB keyboard or even a completely different keyboard if your system shuts "off" with the power light flashing after 5 - 30 sec after you turn it on.

  • K8N Neo Platinum Mysterious Power off

    well to start off i here is the info on my PSU:
    -MSI K8N Platinum (MS-7030) ver:1 (Never overclocked)
    -AMD Athlon 64 3000+ (Never overclocked)
    -2x 512MB PC3200 DDR400 Generic Memory (Never overclocked)
    -ATI Radeon x850 XT Platinum (Never overclocked)
    -1x Maxtor 80GB SATA HDD
    -1x Panasonic 16x DL DVD Burner
    -1x Samsung 16x DVD ROM Drive
    now on to the problem....
    i have had this system running for the past week and things have not been right from the get go. first i had to deal with a faulty HDD from seagate now my motherboard has learned how to click off with out the slightest provocation. i can't figure it out. it is in the middle of the night. my PC is open on my desk and while i am playing HL2 the computer will just *click* and everything goes black, the HDD heads click to a stop, the fans halt, the monitor goes black, and the power LED just sits there taunting me with a steady heartbeat of 3 secs on and 3 secs off over and over. BAAAAAA.... so i reach for the power button and give it a somewhat satisfying click only to become more angry to the fact that nothing happens; so being the elite technical support person i am i try the button again but to no avail . now i am loosing it and as my blood pressure begins to rise i angrily shut off my UPS with a vengeful CA-CHUNK of the main switch. thinking that my worst fears are over and that i was dreaming i look up at the once vibrant and pulsing LED waiting for it to go out only to find that the light kept pulsing for some time until it died in blackness. feeling that revenge was complete i flip on the UPS and then press the power button to see that my motherboard is now back to life and completely fine. so i go on my merry way fragging and winning the realms of city 17 only to have the same horrid story repeat itself once again   .
    i can turn on my computer just fine after cutting the power however the frequency of this event does not permit any educated guess as to its future occurrences. it is needless to say erratic and still aggravating. is there anything that can be done to same my precious gaming rig? thanks in advance,
    -Mr. Burrito Man

    Quote from: EdwinGF on 23-September-05, 04:51:49
    Hi,
    It looks indeed as a PSU problem. I had a similar problem with an MSI KT3 Ultra ARU. In that particular case, the PSU,
    which claimed to to be a 480 Watt PSU,  was a very poor one, which could not even reach 320 Watt...
    is there a way i could test my PSU in for this?
    Quote from: EdwinGF on 23-September-05, 04:51:49
    ...The symptoms were the same you're having on your K8N Neo Platinum. Once we tried with a more decent and powerful
    PSU, a Cooler Master® RealPower 550 PSU we use for testing purposes only. The computer didn't shut of again during a
    3 Day Continous Test, we conduct for such problems...
    yeah my PC never lasts over 1 day and that has only happened once.
    Quote from: EdwinGF on 23-September-05, 04:51:49
    After that, we installed a new CoolerMaster® RealPower 550 PSU, on that computer , and tested the computer again for three
    more days. Since then that computer has never shut down without warning.
    Now the questions are:
    * Have you tried another PSU ?
    * If so, does it do the same thing?
    not yet but i definitely will now.  *sigh* i as hoping this would be something non-expensive. baa
    let you know tomorrow or the next day...
    Quote from: EdwinGF on 23-September-05, 04:51:49
    If not, give it a try, in most cases it may solve the problem. If the problem persist, please come back and let us know.
    By the way, one more thing: Is your RAM ok ?, Have you mixed different speed sticks ?
    Good luck  
    nope nope both sticks are the same. i am planning to switch out the memory for my high performance OCZ sticks but i didn't want them to get damaged in the cross fire. i have done some extensive memory tests for these sticks that i have had in there now and they come clean every time. more in a day or so. thanks again,
    -Mr. Burrito Man

Maybe you are looking for

  • Can Disk Utility's seven-pass Erase feature do unfixable damage?

    I have begun posting about this under a different HD topic, but thought I would open a new thread as this would seem to be an important issue not much remarked on. If anyone has any ideas how to fix this, they are most welcome. First, my cautionary t

  • How to start ASM instance at boot time - RHEL 2.1

    Oracle 10.1.0.3 RHEL 2.1 I'm not able to get the ASM instance (not RAC) to start at boot time. It seems that the ocssd daemon does not finish starting until after all rc* scripts, including rc.local, have finished executing. Patch 3458327 includes a

  • About the performance of plumtree portal.

    Please let me ask a question about the performance of plumtree portal.The good reply is not obtained although I have asked the support center in Japan.I saw the log of ptspy.Delay had occurred in the following two points. 1. Although it is a "<.stati

  • Changing object transport request

    Hi, I'm doing customizing creating a sales organization and defining output type. By accident I put these two in the same transport request. I want to move the defining output type object to another transport request as I want to transport that one f

  • Zen Sl

    I have used my for about 8 months and when I went to transfer more music to it from napster, Napster told me I need to get a firmware upgrade so I came here and went to upgrade my but about /3 of the way through the installation process a error messa