K8N Neo Platinum - unusual sound problem

Hi all,
I am running a K8N Neo Platinum based PC with specs as follows:
1024 Mb RAM
200 Gb HDD
256Mb GeForce4 Video
16x DVD/CD-RW
I'm trying to use the onboard sound, at this point with just 2 speakers, and until today I thought the sound wasn't working at all. But after going into Windows Media Player I found that I can play music and get sound as per normal - I just get no sound from anything else! The driver is the Realtek AC'97 version 5.10.0.5830 from the MSI site. Does anyone know why this could be happening?

1. Yes, my sound card is set as the default under all categories, and I have checked the 'use default devices only' box just to make sure.
2. I know there have been two other topics covering similar problems, but one of these could get no sound at all, and the other only didn't get sound when trying to play DVD's - that one's got nothing to do with this problem, I'd be interested to know if the other is similar, but either way neither of them have been solved!

Similar Messages

MSI K8N NEO PLATINUM (RAM/HD problem/mobo problem?) [SOLVED]

my setup:
windows xp pro sp2
amd athlon 64 3200+
msi k8n neo plat - 7030 - bios 2.1
x800 xt vid
sound blaster audigy 2
kingston valueram pc3200 2x512 cas 3-3-3-8
ps = antec 430 watt truepower power supply (20 A on 12V)
I dont know if you guys remember my but i created a topic on here a while back about how my keyboard and mouse suddenly stopped working, well that turned out to be that the msi k8n neo platinum just went bad. So i RMA'd it and recently got the replacement board (with latest bios already installed). It worked completely fine for about a day. Well that same day i got it back, i installed a Logitech G7 USB wireless mouse. after i installed it, i began getting numerous windows stop blue screen errrors, even after i removed the mouse from control panel. So i figured i should format because to rule out everything and start fresh. So i did a FULL format and attempted the reinstall windows again. AFTER the format and BEFORE windows attempted the continue installation, i got the same stop error. I figured now this was a hardware problem. So first i tested RAM. I got the latest version of memtest86 and let it run for 4 hours (11 passes) with NO errors at all. Secondly, i got a western digital hard drive diagnostic program to test for failing hard drive and again no problems with that. I still suspected ram so i tried to boot with only 1 stick installed (in first slot), however the PC didnt boot at all (cleared cmos too). So i moved it to the second slot and cleared cmos again and this time it posted but it just hangs at a cursor and does nothing, same thing happened with third slot. I tried this same procedure clearning cmos each time with the second ram stick and got the SAME results. Shouldnt the motherboard boot with only 1 ram stick installed? Did MSI RMA me another bad board? Any help would be appreciated. thanks.

Quote from: russellmrgn on 28-March-06, 10:54:39
Sap147
Can you give us what the D-Bracket was showing ie
R R
G R
As an example this means "Initializing Keyboard Controller"
You will find this information in the manual page 2-23. (On mine) under Hardware Setup
Also can you please do all your tests with the ps2 keyboard and mouse and for now leave your Logitech G7 USB wireless mouse to one side.
Russell
for two sticks of ram = RR
GG
for one stick of ram = GR
GG
as for the g7, it hasnt been plugged in at all, i took it out long ago.. as for the ram, the timing was set to 2T, no overclocking, i will try 2.7 v and let you know, but for the record, it has been running at normal voltage settings for about a year perfectly fine.

Msi k8n neo platinum ps2 keyboard problem

Hi. I'm having issues with my msi k8n neo platinum motherboard. I've read about 50 posts on these forums regarding the supposed ps2 keyboard issues with recent msi boards. However none of them seems to address my current situation.
Like many others, when I power up my system the cpu fan spins for like 3 seconds then everything comes to a halt.
I tried many things to get my system to boot and the only thing that works is plugging my ps2 keyboard into the ps2 mouse port and moving the ps2 mouse into a usb port with an adapter.
It seems there's no hope for fixing the problem other than RMA'ing, but I thought I would add to the pile of complaints stacking up against the MSI boards.

if u had read the threads a little more u might have found a solution that seems to have worked 4 many - a usb keyboard usb Keyboard if u go this route dont forget to enable usb kb in bios
Edit: This Thread Summarises the situation PS2 keyboard/mouse causes random shutdowns or doesnt work

K8N Neo Platinum: Floppy drive problem

Hi,
I can not get the motherboard to detect the floppy drive. As soon as I turn on the computer, the LED light on the floppy drive is on. I made sure that "1.44M, 3.5in" is selected in "Standard CMOS Features." I made sure floppy is NOT selected as a boot device. Also, made sure "Seek Floppy" is disabled. I tried using the supplied rounded floppy cable and used my old cable. I swapped the connection of the cable also. I also checked the connector pins to make sure they are not bent. Nother seems to work. The floppy is simply not detected.
Please help!!!
My system configuration is:
MSI K8N Neo Platinum, BIOS: 1.3
LSI Logic Ultra 320 SCSI controller
eVGA 6800 GT
A64 3200+
512MB Samsung memory
SoundBlaster Live!
Plextor CDRW (don't remember the model number)
Toshiba DVD-ROM (dont' remember the model number)
Fujitsure 15K RPM SCSI HDD
Antec True380 power supply
Thanks.
Henry

You did say you'd swapped the cable, right? Have you tried turning the connector upside down at the floppy drive end?
I had a problem with the floppy light being on all the time and the drive not being detected. It turned out the connector in the back of the floppy drive was upside down! I was sure I had it the right way up the first time so it's easily done!

Question about K8N Neo Platinum and sound

I'm experiencing "gritty" sound when using the onboard sound of the MSI K8N Neo Platinum. Does anyone know why I'm getting this, and how to fix it? I'm using Klipsch Promedia speakers.

I couldn't stand the Realtek AC97 audio - it sounded thin and tinny.
I hated it.
I tried the nVidia drivers and the Readltek drivers, it didn't help - it sucked and there's now way to fix it.
Do your self a favour and get a Audigy 2 ZS (less than $100) and disable the $hitty AC97 audio - much better after doing that

K8N Neo platinum + RADEON 9500PRO problems

Hi I got my AMD64 system up and running friday, but I got some major problems with the stability! The computer randomly "freezes to death", everything freezes, no bsod, only option is the sweet restart button :( This especially happens after I have quited games or 3dmark (which is really wierd). It is very unstable, often freezes right after boot in windows. I have now tested the system for an hour with a TNT2 card with no freezes. Could my problem be a hardware conflict? My voltages is normal (12v 3,3v and 5v are reportet ok by MBM5, with 12.10v on the 12v rail, btw mbm5 reported the same voltages with 9500pro installed).
The 9500PRO card worked fine on my old abit kt7a via 133a chipset and t-bird 1,4ghz.
Edit: I have all the newest drivers for all my HW + newst bios reported by msi live update (1.40)
HW:
MSI K8N NEO Platinum
AMD64 3000+
Radeon 9500PRO (now testing TNT2)
2 IDE disks and 1 s-ata disk
dvd-rw
4 case fan with coolermaster aerogate 2

dont worry about your memory- it'll prob be ok if memtest doesnt fire any errors. - its probably your PSU
For a start disconnect any extra fans you got running on your system
then boot and test it - if that works - the problem is your PSU - usually the main problem for the Athlon 64 boards - oh and any other crap like front function panels etc. etc.
If it is the PSU i'd recommend getting a Overclockers one - they rock - dont get the one I've got - it only JUST cuts it - i used to get the same probs as you until I disconnected all my internal fans - no probs now.
If its not the PSU - dunno mate - solly!
It probably is the PSU as you dont know your PSU loads - you need a minimum of around 20AMPS on the 12Volt rail.

K8N NEO PLAT - Onboard sound problems

I got a really confusing problem, maybe one of you could help me with...
My brother has s754 k8n neo plat motherboard and he has always used the onbard sound controller. Yeasterday we formatted his computer, and did a fresh XP installation. Since then i cant get the sound to work properly, only if i put the headphones in the "blue" input instead of the green. The sound is very low but works there.....I installed the latest Realtek Audio driver from the MSI page. According to windows the sound works perfect, no driver issues reported or anything...The mp3's start playin but theres NO sound....
Could it be driver issue? Updated to the lates BIOS also btw.
Appreciate all help, thx...

Hi, we are sailing on the same boat!
I am also facing the same problem recently with my K8n Neo4 Platinum Ultra. I have Win2K Pro, Win2K Server/ Win XP 2003 Server installed in my system.
I do not know, why such a typical problem exist with my system?
Any help from good techies shall be very useful.
Thanks.

K8N Neo4 Platinum SLI Sound Problem

I've recently build a system using the new K8N Neo4 Platinum SLI nForce4 board, which has the Creative SoundBlaster Live! 24bit onboard. The problem being the volume of the sound output (analogue) is extremely low. All volume controls in Windows are all set to full volume, but the sound output is still very very low. I consider myself pretty good with computers but with this problem I'm stumpted. Anybody else had this problem? Any insite would be very appricated.
Various info:
With my old SoundBlaster Live! Value the sound is fine
System Specs:
K8N Neo4 Platinum SLI
Athlon64 3500 Winchester
1gb PC3200 (Crucial ValueSelect RAM)
nVidia GeForce 6800 256mb
WindowsXP Professional w/ SP2
Any help will be appreciated

Ive been wanting to set up a new system based of this same motherboard, but all the power supplies Ive found so far have either been brands Im not familiar enough with or I havent been able to find a definitive answer on if the power supply supports that -5V pin(usually both, unfortunately). Can anyone point me in the right direction for a PSU under US$100? Any suggestions of power supplies anyone has had success with will also be greatly appreciated.
Ive spent about the past three days searching and have finally reached my wits end.
Second edit:
I double checked the diamond forum link (it gave a link not found page the first time), I did get to see what was posted there, but since most online retailers and manufacturer websites dont give the best view of the main connector, thats not alot of help. The only websites Im comfortable ordering from also do not evne carry the suggested power supplies, or any other unit by those manufacturer.
FINAL Edit (I promise...kinda):
I double checked on NewEgg (and then double checked FrozenCPU.com), and I found one from OCZ that doesnt totally blow my goal of USD100 or less out of the water. Lists a -5v supply, and is 24 pin for the motherboard:
http://www.newegg.com/app/ViewProductDesc.asp?description=17-104-155&depa=1
Same thing for 129.99 on FCPU, which is where Ill be ordering the power supply from.
I dont have any real need for the onboard adjustment dials of the more expensive series, and I really like the modular PSU design, not to mention the blue color scheme will work well in my blue-illuminated case.
Now, are there any other hurdles I need to be aware of?

K8N Neo Platinum onboard sound, "My Microphone burned out"?

Ok is it possible that my Onboard sound mic burnt out? Im using a USB headset. I had this board since it came out and love it. All of the sudden i have no mic. Im about to check the headset on another pc but is it possible for it to stop working? Might take me awhile to try on another pc but a quick answer would help. The onboard sound is ok just i have no mic now.

I think it might be something with the board/drivers.
I have an k8n Diamond and my mic stops working from time to time.
I play css and am on ventrilo the same time and sometimes the mic just stops.
Doesnt work in verntrilo or css.
I shut down CSS (counter strike source) and mic is still dead.
So I close ventrilo and start css again and suddenly mic works again!
Its weird, seems like some compability issue.
I find I get less problems if I start the game before ventrilo. Start the game first and then alt-tab (if possible) and start ventrilo.
I had a k8n platinum before, never had any problems. But it broke so they gave me a k8n diamond on warranty instead, wicth is suppossed to be a better card?

K8n Neo Platinum Onboard Sound driver question

My Soundblaster card is playing up and I am going to have to use onboard sound for the first time ever. I just downloaded the latest Realtek ALC Series AC'97 Audio Drivers from the MSI website, but I was wondering before I install the drivers if there are any alternative drivers or if I have to use these ones?
Any advice appreciated
Thanks in advance

nvidia nforce audio driver 4.62
http://www.nvidia.com/object/nforce_audio_4.62_win2kxp.html

K8N Neo Platinum (MS7030) LAN Problems ?

Hi guys,
After some period of stable use of the motherboard I ended up with a new problem. All of a sudden, my Local Area Network {Connection} (which I have never used since I bought the motherboard), disappeared. I tried to reinstall all the drivers but I didn't find any solution. Anyone has any idea?
As you might suspect I payed attention to this "side-effect" (as I had characterized it initially) of loss of icon both in tray and Network Connections (inside Control Panel) now that I have to use it. While googling around for the problem I found another person stating that people in this forum had similar problems in the past. Unfortunatelly I couldn't find anything when using advanced search in MSI forum. Does anybody know something?
All help will be deeply appreciated.
Thank you in advance,
Dimis

You were absolutely right about your thoughts guys. Seems, that when I was experimenting with my newly bought system I changed that parameter of MAC to DISABLED. Hence the problems occurred.
P.S.: I must update the above post (experiments) since I have many things to say about AMD processors regarding their performance and justify their superiority (according to my opinion) against Intel processors. All in all, now that most conflicts are resolved with my mobo (or I simply know that some of them can't be resolved e.g. Keyboard power while computer is turned off), I must say that it is a good motherboard regarding performance.
Thank you both again,
Dimis

K8n Neo platinum! harddisk problems w/ windows xp

my storage as follows
74GB raptor
2X300GB sata seagate
1X160GB sata
3X200GB IDE
and 1 combo drive
total 1434GB (1.4tb) (there is no raid i`m just using like normal)!
the problem began when i upgraded to another 300GB yesterday ! i get an error from windows xp (on the system tray) that i/o error unable to write some .tmp file etc!
however i tried diff sata ports (also plugged off my all my ide devices) ! still i would get the same problem! sometimes on the 300gb as well. i`m not sure weather ishould reinstall windows ? btw i`m using the 5.03 drivers from the liveupdate!
can any one please tell me what to do ! i dont want to disturb all the data !! :( ! so i plugged off my 300gb for now ! everything is working fine !

Well, I dont know if this helps at all but, I have been having windows lock up on me ever since my 2x 250GB maxtors in RAID 0 configuration for a total of 500GB was my boot drive. I had an average of 3 minutes in windows, and then COMPLETE lockup. I'm not sure if it has anything to do with NCQ with the new maxtors, but I'm back to using "1" raptor as my boot drive, and my 500GB's of maxtor RAID 0 config as my gaming HDD's, and KNOCK ON WOOD, nothing has locked up YET! I wish i knew why I can't use my super fast raid 0 config for my boot drive, but I rather be stable, then having to cross my fiingers, and hope my PC doesn't lock up.

K8N Neo Platinum general OCing problems

something is definitely whack here. I can run totally stable at HTT 225 (11x, 4x, 1:1) but if i try for HTT 226 it refuses to boot no matter what (even at 4x, 1x,

got same rig cept 4 memory
did same oc didnt bother with clockgen memory on nearly same settings as yours runs long term stable @225
will run fine at 226 until load > bout 85% on cpu then has a tendency to reboot.
did this a while back have more or less accepted thats the wall.
like this set up as it maxed my mem b/width rather than other permutations May try tweaking vcore a little more havnt had to really push it to get there, at least not quiet as much as other pps

USB mouse problem - K8N Neo Platinum

I have a Razer Boomslang 2000 USB mouse. Ever since I got my new motherboard, the K8N Neo Platinum, It has problems when i turn the power for a long time - overnight. When I turn it back on in the morning the mouse refuses to work. I then have to manually pull it out of the USB port and plug it back in, in order for it to work. This is extremely frustrating.
I have windows xp pro sp1 all fully up-to-date and the latest 1.2 bios and 5.03 chipset drivers.
Any ideas on how I could fix this ??
System
AMD Athlon64 3200+ Newcastle
MSI K8N Neo Platinum
1 GB Corsair XMS 3200 LL @ 11, 2, 2, 2T
ATI Radeon 9800 Pro w/ VGA Silencer @ 461/371
Seagate Barracuda 120Gb sata
Windows XP Pro SP1

Hi Dread,
I also have this problem with the same motherboard as you. This was the case with my K7N2 DELTA as well. Solved the problem by using an USB - PS2 adapter.
Regards,
Andrew

MSI K8N Neo Platinum with Vapochill Case problems - Help anyone. :)

Hi all,
Had a bit of a tricky problem and as Im new to this board I have no idea what could be causing this.
First all all system specs:
Athlon 64 3700+ Clawhammer
MSI K8N Neo Platinum -
1 gig Corsair XMS ProL Low Latency Ram (2 x 512mb)
Nvidia Gefore 6600GT
1 x WD Raptor 10000rpm HD
NEC 2500a DVD writer.
Eye-T 550w PSU.
Vapochill SE Case with installed Vapochill Phase change cooling.
Here are photos of it in its present state, you will notice that it isnt installed in the case at the moment.
The reason for that is because the two wont work together and I want them to so so bad...
So, hopefully someone here can save the day for me - here goes.
I have tested the Motherboard and all other componants outside of the case and everything runs smoothly and there are no problems what so ever, great.
I have also retested the Vapochill case with another motherboard and that also works without a hitch.
The problem comes when I insall the MSI board into the system, all hooked with a really basic setup, PSU, Case cooling, CPU and Ram. Flick the on switch on the power suply and the system turns on for around 1/2 a second then turns off again. I found this strange because it soundnt come on at all until I press the power button.
If I press the power button the same thing will happen over and over.
I have tried a different powersupply and this does nothing at all.
I have checked for shorts and there is no possible way it is shorting on anything.
I have a fan plugged in where the CPU fan would go and this doesnt help.
I have taken it back out and tested it again and it still works ok.
Does this sound familiar to anyone? Are there any secret Bio's menu's that would have an option that would solve this?
Any help would be greatly appreciated.
Glenn

When you are running the MoBo standalone, what are you connecting to the Power, Reset, HDD, etc. pins ? Are you using the wires from the Vapochill case, or something else ? It looks like a single cable with an intermittent switch (red/white cable). I once had a similar sort of problem and it was because I hadn't connected up (the incredibly fiddly) cables correctly. Other than that, I would have gone for a short of some sort - but you have checked that already, so . . . .
As to the system starting to power-up when you switch on the PSU, I wouldn't worry too much about this. It seems to happen from time to time with some of my systems - amongst other things, the BIOS can be set to resume to previous state after a power-fail.

K8N Neo Platinum - unusual sound problem

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