K8N Neo Platinum USB ports turning off?

Hi there,
I've had a K8N Neo Platinum board (in an ANTEC Sonata case, Athlon64 3200+) for a quite a while now and it recently developed a troubling new problem. Every now and then, the all of theUSB ports will simply shut off, dropping whatever devices happened to be connected to them. I have a USB keyboard and mouse, so this is a bit of a problem... If I connect a PS2 keyboard, I get a keyboard back, but it's not a realistic compromise. Also, once the ports have been dropped, trying to inspect them in Device Manager hangs the machine.
I've read through the forum and see other problems related to USB ports with this board, but nothing quite like this. I have already performed the cable snip trick for the front USB ports on the Sonata case (quite a while ago in fact, and it worked nicely) and I've already gone in the devices and turned off the "Allow this device to be turned off to save power" option. Any other ideas on what to check?
I recently added two new USB devices to the machine: an Apple USB Pro keyboard connected via a Geffen USB KVM, and the USB hub that's sitting inside my Dell 24" LCD. I'm going to try disconnecting the Dell's USB hub to try and eliminate it as a problem, and if that doesn't do it, I'll try running with a PS/2 keyboard for a while.
Anyway, if anyone else has seen this problem, I would love some assistance in fixing it.
Thanks,
--ben

AFAIK, there is no 1.B bios for the Neo Platinum (MS-7030), only for the Neo2? Am I mistaken?
http://www.msi.com.tw/program/support/bios/bos/spt_bos_detail.php?UID=572&kind=1

Similar Messages

K8N Neo Platinum, USB devices keep losing power

I have a K8N Neo Platinum with a 3000+ AMD 64 chip...
I have a USB problem whereby my wireless USB adaptor just keeps losing power, when I look at the adaptor itself all the power has gone and no lights are on. Unplugging the device and re-inserting it does not get any response from windows. Also, after this has happened, my other USB devices (ie mouse) continue to work fine UNLESS I unplug them and re-insert them. If I do this they also will not power back up. I've tried various adaptors from Netgear and alll of them have the same problems, its like they are causing the USB on my system to fail.
This happens with both the motherboard rear ports and the case front ports and is really driving me mad. Running XP Pro SP 2
I have this problem a couple years ago, and now I've gone back to using the same machine after a reformat the same is happening again. I've installed the latest nFoce drivers and in device management I've turned OFF power management for the USB Root Hubs but it's still happening.
Any ideas?

Check to see if there is a wire running from your Front USB ports to the #10 slot of your USB block which connects to the motherboard header.
USB connector block layout which corresponds to the pin layout on boards with the Intel spec for USB. Do not cut the pin on the MOBO. You are removing/cutting the wire to the connector block from the case.
2 4 6 8 10(this wire, #10, not needed)
1 3 5 7 9(filled/key)
If you find a wire leading to the #10 spot on the block, remove that wire. My block has tabs so that you can pull the wire out, or you could snip/cut the wire leading to that position--if you cut the wire, be careful to cut the correct one and cut it in such a way that it may be repaired if you make a mistake. Make sure you wrap the wire, the exposed end/s, you remove/cut with electrical tape so as not to accidentally cause a short. I actually folded the wire back and wrapped it.
2 posts to read--Here and Here.
This seems to be a common issue involving many different case manufacturers. I don't know how it applies to other MOBO manufacturers, but in these forums it is not limited to a specific MSI model or supported chipset(Intel or AMD).

K8N Neo Platinum USB Keyboard Question

I've been having problems with my Logitech PS/2 keyboard (mobo powers up, then immediately shuts down and requires power be disconnected before restarting). My office PS2 keyboard seems to work fine, so I will replace my current keyboard. I see that some here have better luck with USB keyboards, but when I try a USB board it isn't recognized until Windows loads. I have USB keyboard enabled in the BIOS. I haven't gotten around to fixing the front panel USB ports, and the D bracket ports don't work either, but the main ports work fine. If I did the wiring change for the front panel ports, would a USB keyboard be recognized earlier in the boot sequence, or should I just stick with a PS2 keyboard?

I just fixed my machine so the USB Keyboard and mouse work properly. I have a MSI K8N Neo Platinum (BIOS 1.4 8/27/04) and an Antec Sonata case. When assembled, the two front USB ports and the two D-Bracket 2 USB ports were not working. Also, I was unable to access the BIOS with the USB keyboard (worked fine with a PS/2, though). The four USB ports on the Motherboard were not enabled until after WINXPPRO(SP2) started to load (NUMLOCK light and optical mouse would light), preventing me from accessing the BIOS.
The cause of this problem was an extra black wire in the Front USB Port connector from the case. Once I removed the wire from port 10 on the case connector, all 8 of my USB ports worked fine. I am now able to access the BIOS with the USB keyboard (once I had unplugged and then plugged it back in) and my mouse shows power as soon as I power on my machine.
Cheers,
Tim
12/5/04

K8N Neo Platinum Freezes and Powers off - Please help

Hi,
I wonder if someone can help.
Ok just to set the scene I am completely non technical so please excuss my ignorance.
About 3 years ago I purchased a PC with a K8N motherboard and it has been fine, no problems at all.
Lately it has started powering down randomly leaving the power light flashing only.
Sometimes it switches off within 5 seconds of pressing the power button other times 10 minutes.
I've had it open to check connections and it seems to work better with the sides off but eventually crashes. Obviously, it is dusty inside. I've cleaned it as much as the dyson will allow.
If its in operation the program (windows etc) freezes then the PC turns off - leaving flashing light.
Only removing the power resets it but now it's only ok.
I haven't got any idea where to start.
Read about Power Supplies this one is the original Taurus TX-450-PFC-C ???
3.3v = 35A
5 v = 40A
12v = 18A
-5v = 1A
-12v = 1A
5Vsb = 2A
If anyone could offer some suggestions I would be eternally grateful.
Cheers
Paul

yes as DOK said PSU failure or CPU overheat, check CPU Cooler system too, ensure CPU is not overheating. re-seat CPU, apply new thermal paste, ensure CPU FAN is spin at expected RPM, and CPU temp is in normal range.

K8N Neo platinum usb problem

Hi all i am new to this forum but anyway heres my problem
i was surfing the net when all of a sudden my btvoyager 1010 wireless adapter disapeared i haven't had a problem with this board till then, so i rebooted my pc it said in the task bar usb divce not regonised so i reinstalled the software but when i was promted to plug the wireless adapter back in it came up usb divce not regonise again so i tried it in a different usb port this time it worked fine. the old port will now not regonise anything apart from my pen drive which it works perfectly for, i am not sure why this is happening but i think it somthing to do with the mobo. Also one of the usb ports in the front of my case has stopped working altogeter the headers are plugged in properly but the port just acts dead, the other port in the front of my case works fine which is on the same header what could this problem be. the rest of the coumputer seems fine, i am writeing this on it.
Please Help
Danny

Quote from: The_Guy on 23-November-05, 06:22:28
the port...started working but when i plugged anything into it windows said "usb divice unregconised"
...then tried switching the headers
...the front usb ports then started working properly but the usb ports on the pci backpate...one of them started doing the usb device unrecgonised in windows like the front usb were doing before
So after swapping the connectors over, the problem is switched from front to back. In other words the problem stays put as far as the board is concerned - it remains with the same pinheader (JUSB1 or JUSB2). That means we can discount the device itself, the cabling, the BIOS (there is no JUSB1/JUSB2 swtich), the drivers, etc. It suggests instead that the problem is on the board itself. Maybe a damaged pinheader or something.
You said the thing was loose so maybe it got damaged while for some reason the connector was knocked out? Or it was loose because it was never connected properly in the first place due to a damaged pin? I'd study the pins & see if you can see any physical deformity. If not thenthe problem may be in the circuitry on the board and that's bad I'm afraid.

K8N Neo Platinum USB Keyboard

Hi, finally got my motherboard functioning yesterday One strange thing though, when booting the system, could not enter the bios setup since the keyboard was not functioning (it's a keyboard with USB connector). I attached a keyboard with PS/2 connecter to the pc and checked the bios, thinking that USB was still disabled (which it wasn't). I restarted the system with the usb keyboard attached to it and XP came up without any problems, keyboard functional and all (It's a logitech keyboard).
Still when I start the system, the keyboard (although no error message is generated) is not functioning until such time the windows environment is running, after that, I have no further problems.
Is this a known problem to somebody and if so, is there a way to resolve this?
Thanks for your assistance

Thank you all for the replies to my post. I got this hunch that it might have to do with the way the Logitech wireless keyboard interacts with the startup sequence. So I decided to use a conversion switch PS/2 -> USB onto the normal PS/2 keyboard connection and it worked!. Apparently the boot sequence doesn't like a wireless keyboard

USB mouse problem - K8N Neo Platinum

I have a Razer Boomslang 2000 USB mouse. Ever since I got my new motherboard, the K8N Neo Platinum, It has problems when i turn the power for a long time - overnight. When I turn it back on in the morning the mouse refuses to work. I then have to manually pull it out of the USB port and plug it back in, in order for it to work. This is extremely frustrating.
I have windows xp pro sp1 all fully up-to-date and the latest 1.2 bios and 5.03 chipset drivers.
Any ideas on how I could fix this ??
System
AMD Athlon64 3200+ Newcastle
MSI K8N Neo Platinum
1 GB Corsair XMS 3200 LL @ 11, 2, 2, 2T
ATI Radeon 9800 Pro w/ VGA Silencer @ 461/371
Seagate Barracuda 120Gb sata
Windows XP Pro SP1

Hi Dread,
I also have this problem with the same motherboard as you. This was the case with my K7N2 DELTA as well. Solved the problem by using an USB - PS2 adapter.
Regards,
Andrew

K8N Neo Platinum Mysterious Power off

well to start off i here is the info on my PSU:
-MSI K8N Platinum (MS-7030) ver:1 (Never overclocked)
-AMD Athlon 64 3000+ (Never overclocked)
-2x 512MB PC3200 DDR400 Generic Memory (Never overclocked)
-ATI Radeon x850 XT Platinum (Never overclocked)
-1x Maxtor 80GB SATA HDD
-1x Panasonic 16x DL DVD Burner
-1x Samsung 16x DVD ROM Drive
now on to the problem....
i have had this system running for the past week and things have not been right from the get go. first i had to deal with a faulty HDD from seagate now my motherboard has learned how to click off with out the slightest provocation. i can't figure it out. it is in the middle of the night. my PC is open on my desk and while i am playing HL2 the computer will just *click* and everything goes black, the HDD heads click to a stop, the fans halt, the monitor goes black, and the power LED just sits there taunting me with a steady heartbeat of 3 secs on and 3 secs off over and over. BAAAAAA.... so i reach for the power button and give it a somewhat satisfying click only to become more angry to the fact that nothing happens; so being the elite technical support person i am i try the button again but to no avail . now i am loosing it and as my blood pressure begins to rise i angrily shut off my UPS with a vengeful CA-CHUNK of the main switch. thinking that my worst fears are over and that i was dreaming i look up at the once vibrant and pulsing LED waiting for it to go out only to find that the light kept pulsing for some time until it died in blackness. feeling that revenge was complete i flip on the UPS and then press the power button to see that my motherboard is now back to life and completely fine. so i go on my merry way fragging and winning the realms of city 17 only to have the same horrid story repeat itself once again .
i can turn on my computer just fine after cutting the power however the frequency of this event does not permit any educated guess as to its future occurrences. it is needless to say erratic and still aggravating. is there anything that can be done to same my precious gaming rig? thanks in advance,
-Mr. Burrito Man

Quote from: EdwinGF on 23-September-05, 04:51:49
Hi,
It looks indeed as a PSU problem. I had a similar problem with an MSI KT3 Ultra ARU. In that particular case, the PSU,
which claimed to to be a 480 Watt PSU, was a very poor one, which could not even reach 320 Watt...
is there a way i could test my PSU in for this?
Quote from: EdwinGF on 23-September-05, 04:51:49
...The symptoms were the same you're having on your K8N Neo Platinum. Once we tried with a more decent and powerful
PSU, a Cooler Master® RealPower 550 PSU we use for testing purposes only. The computer didn't shut of again during a
3 Day Continous Test, we conduct for such problems...
yeah my PC never lasts over 1 day and that has only happened once.
Quote from: EdwinGF on 23-September-05, 04:51:49
After that, we installed a new CoolerMaster® RealPower 550 PSU, on that computer , and tested the computer again for three
more days. Since then that computer has never shut down without warning.
Now the questions are:
* Have you tried another PSU ?
* If so, does it do the same thing?
not yet but i definitely will now. *sigh* i as hoping this would be something non-expensive. baa
let you know tomorrow or the next day...
Quote from: EdwinGF on 23-September-05, 04:51:49
If not, give it a try, in most cases it may solve the problem. If the problem persist, please come back and let us know.
By the way, one more thing: Is your RAM ok ?, Have you mixed different speed sticks ?
Good luck
nope nope both sticks are the same. i am planning to switch out the memory for my high performance OCZ sticks but i didn't want them to get damaged in the cross fire. i have done some extensive memory tests for these sticks that i have had in there now and they come clean every time. more in a day or so. thanks again,
-Mr. Burrito Man

Turn on PC with keyboard [K8N Neo Platinum]

Is it possible to turn your pc on by pressing a button on your keyboard? I have a friend with an old pc (1,5 ghz P4), and he claims that he can turn his pc on that way.
So technically I'm asking you if you know how to do that. Is there a BIOS option in which you can configure the keyboard button on which your computer will respond and go on automatically? That would be very handy.
My motherboard is the K8N Neo Platinum with a 3000+ socket 754. He has an ASUS motherboard.
Thanks.

Check the manual. It should be an option in the bios. I have it in my bios for my board, but when I helped someone put together their machine with a K8N Platinum 2, I didn't see this as an option in that bios. It may be that power on by keyboard and/or mouse is not an option for your board.

SATA port multiplier on MSI K8N Neo Platinum - NForce3 250Gb?

Hi,
I have a MSI K8N Neo Platinum, which uses a NForce3 250Gb chipset. I have read that port multipliers can use either SATA or SATA II hosts and drives, but I don't know if the technology is 100%, transparently compatible.
Is the aforementioned chipset/motherboard compatible with port multiplier technology?
Does it support FIS, which gives the greatest perfomance?
Does it need a BIOS or driver update?
Thanks for the attention
Brazilian Joe

Quote from: syar2003 on 22-February-06, 05:10:37
Hi!
The K8N Neo Platinum (MS-7030) doesn't use -5v to anything.
So the -5v from the old atx spesification is not needed in your case.
WoW, thanks for fast reply!
So, it won't be any problem to use Antecs SmartPower 2.0 450W with this board then? Want to make sure about it, before accept Antecs offer for replacement and had spent over 4 days to find the problem with his computer. Really don't want to do it again.
This is his riggs:
Antec Sonata
AMD 64 3000+ S754
Corsair Value S. PC3200 DDR 512MB
Maxtor Diamondmax 9 250GB SATA
Maxtor Diamondmax 9 IDE 160GB
Sapphire Radeon 9550 Atlantis 128MB DDR
and
Accton ethernet card on PCI slot
MSI D-Bracket2
so
With the "new" Antec SmartPower 2.0 450W
Any problem with this rigg and PSU?
edit:
Dound this post that it said the board do need -5V and now Im confused?
http://www.archivaty.net/forums/about12964-30.html

K8N Neo Platinum problems

Hehe dont know where to start... guess ill list my computer specs.
(new)Board: K8N Neo Platinum BIOS v1.4 (Lastest nforce drivers)
(new)CPU: AMD 64 3200+
(new)RAM: (2)Kingston 512mb PC3200 400MHz
(new)PSU: Enermax EG465/AX 460W
HD: Maxtor 80gig 7200RPM
OS: Windows XP Pro
(new)Graphics: Geforce FX 5700LE (Lastest nvidia drivers)
(new)Sound: SB Audigy 2
Standard Microsoft Opti Mouse(USB port)
Standard Keyboard (PS2 port)
Some Bios Settings:
Memory Voltage: Auto (But have tried it at 1.5 and 1.6 and still the same problems)
AGP Volts :1.5
CPU volts : Auto
Max Memclock: 200MHz
2T Timing
TLc:3.0 Trcd:3.0 Tras:8 Trp:3
Spread Spectrum: Disabled
Nv/ATI Disabled.
I just recently started buying parts, about a week ago, to upgrade my old AMD Athlon 2000+. Got all the new parts(listed above). Ive been having all sorts of problems. Ill list them to see what you guys think
1.) Whenever i start playing games or a graphicly intense program(ex: video editing, or 3D programs) or if i play a game and i do any sort of loading(ex: zoning, changing levels, loading player models etc.). My game either crashes to the desktop without errors, or my system will crash and drop to a bluescreen with the stop error "STOP: 0x0000007E". Or ill get a different blue screen saying "Dumping physical memory" or something can't read it cause it just appears then reboots my computer right away.
Or just recently i crashed to my desktop but got an error box saying "There are stability problems with the Geforce FX 5700LE please check if you have the correct drivers etc."
Then just the other night i was playing a game and crashed to the desktop but got a virtual memory error saying "Ran out of Virtural memory etc etc. Please check your Virtual memory page file". So i did and increased it a bit cause i saw it was set lower than the actual amount of ram i have.
I guess it's just 1 big problem but im just so confused about it. Been trying to troubleshoot it for about a week and about to give up. This monday is my last day to return things back to the store, would rather not cause ive heard such great things about AMD 64's and the Neo Platinum board.
Hope you guys got some ideas Im just about out of them heh.
Thanks.

Don't know if you have tried this things but heres my list of things .
BIOS:
-First load bios optimized defaults , then ..
-Set the cpu vcore voltage up by + 0.025v (don't use auto)
-Increase the memory voltage vdimm to 2.7v (or the vendors max defined voltage)
-Disable fsb spread spectrum
-Disable dynamic overclocking
-Disable cool n quiet
-Change the multiplier from startup to 11
-Turn off auto on memory timings in cell menu/dram and set all values manually
and the max mem frequency to 200.
-Turn off AGP fatwrites
CASE:
USB connectors
-Disconnect case front usb from usb header on motherboard.
-Disconnect the d-bracket from usb header on motherboard.
-Change the red MSI ide cable if used.
-Check all stand offs/spacers under the motherboard .
-If using PS2 kb and mouse some board have mislabeled color code
making people connect mouse in kb and vice versa .
Correct is keyboard in the bottom mouse top.
STABILITY TEST:
Outside windows and windows drivers:
Download and test with memtest86 v 3.1
http://www.memtest.com
Inside windows:
Test stability with prime95 and/or hotcputester

K8N Neo Platinum will shutdown in about a minute

My K8N Neo Platinum will shutdown after about a minute of powering up. The front power LED will flash slowly and I am unable to power it backup without shutting off the main switch to the power supply and waiting awhile before I try again.
I can watch the PC health status within BIOS for a few minutes and all is well until I press any key. Once I hit a key the system shuts down.
The PC Health info...
System Temp    45C
CPU Temp     43C
CPU Fan Speed    3139-3154 RPM
Vcore       1.48-1.50V
+12.0V      12.03
+3.3V     3.29V
+5.0V    5.02-5.04V
Battery     3.22V
+5VSB       5.13-5.15V
NOTE: CPU temperatures start out at about 38C that seems pretty high to me. The room is not close to being 38C or 100 degrees Fahrenheit
In the BIOS I have...
- Loaded Fail Safe Defaults
- Disabled quick boot (so the memory will be tested)
- Removed logo displays (so I can see the memory being tested)
One memory module fails! But the other seems to test OK. With the bad module removed the system still shuts down.
My equipment...
ANTEC Sonata case with the built in 380W power supply.
K8N Neo Platinum
Athlon 64 3200+ processor
ATI All-in-Wonder 9600
Two Centon 512MB PC3200 memory modules
For testing I removed all IDE devices except for one good hard drive
NOTE: The system will boot up… but will shutdown as described above!
Do we have any ideas on how to isolate this further?
Thanks
JJ

Ok, had to reply to this one--had the exact same issue and this definitely is the weirdest experience I've ever had. (You can skip to the last paragraph for the short version).
I was having the exact same problem, turn on the power, go into the BIOS, all readouts look ok but then after about a minute it would shut off with a blinking power light. Would turn it off and back on, sometimes it would just get hung and I'd have to reset the BIOS with the jumper.
After about an hour of taking apart and putting the system back together over and over it occured to me--when does a power light flash? When the system is suspended. I also noticed that when I actually made it into the BIOS, the moment the system always shut down was when I hit a key on the keyboard (thought that was odd). So I unplugged my keyboard and let it sit at the POST error for not having a keyboard. I noticed when I did this it didn't shut itself down.
So then I wondered if the keyboard could possibly be sending some kind of signal the BIOS was interpreting as a "sleep" command. So off to CompUSA to get another keyboard. Mine is PS/2 but I thought maybe I'd try out a USB one to see if that would work out. I figured the PS/2 port was messed up and had an internal short or something.
Unplugged the PS/2 keyboard, plugged in a new USB keyboard and was able to make it into the BIOS, then I was able to actually boot Windows! (kept my existing Windows installation for the time being). I wasn't out of the woods yet though, Windows hadn't loaded the USB driver yet so I had no keyboard/mouse when I got to Windows (and I even had the BIOS support option for USB KB/Mouse turned on, but that didn't seem to make a difference). So, just for the heck of it, I unplugged the PS/2 to USB converter that came with my "USB" keyboard (thank goodness it was using an adapter) and plugged it into the PS/2 port again. This time the PC booted correctly and I've been using it with the new keyboard in the PS/2 port since with no problems. The old keyboard in the PS/2 slot still makes the system power off after a few seconds.
This has turned out to be one of the most bizarre scenarios I've ever been faced with. For reference, my original keyboard was a PS/2 Logitech Deluxe 104 KB, and I replaced it with a cheapo $15 Memorex (was just for testing but hey, it works now).
So anyway, this is absolutely crazy, but try using a USB keyboard or even a completely different keyboard if your system shuts "off" with the power light flashing after 5 - 30 sec after you turn it on.

K8N Neo Platinum - Wake from Hibernate, WOL & MB Backplate - Issues

What can I say. This board has so many frustratingly annoying issues I'm wondering if I've just made a horrible mistake. I got this board for my HTPC hoping it would prove more stable than my Abit KV8 Pro. But stability has become the least of my concerns.
1. A HTPC must be quiet. I have a Zalman 7000B AlCu which is excellent. But the CPU mount backplate on the K8N is *glued* to the motherboard! I can't imagine why anyone would think glueing this thing instead of going with the standard method (held in place by the screws) was a good idea, because it's not. Now I have to void the warranty by taking the backplate off to install the Zalman, because even with the Fanmate at the lowest setting, the stock AMD cooler is too loud (in a whiny sort of way).
If I use a fan forced heater (on minimal heat) to heat up the backplate (this will also heat up the rest of the motherboard), will the glue just melt and the backplate come off cleanly? Or will I be stripping off PCB tracks all over the place?
2. A HTPC must be ready to wake up quickly to deal with program recording. The Webscheduler program can wake up a PC from sleep to commence recording. But the K8N Neo Platinum can't seem to wake up from hibernate (or when shutdown) with a keypress or mouse click even though I've enabled these options in the BIOS. I use a wireless KB & Mouse, but the receiver plugs in to the KB & Mouse PS2 ports (not USB). This worked flawlessly with the Abit board.
Any ideas? Having to get up, go to the HTPC, and press the power button just to wake it up from hibernate is stupid.
3. The HTPC must wake up when somebody tries to connect remotely to the Webscheduler program. I have port forwarding setup on the router. When I connected to the HTPC remotely using my previous Abit KV8 Pro board, the HTPC would wakeup (from hibernate) and within a short time I would be connected. But allowing the MSI board network to wake the PC results in the thing waking up every minute or so (I assume it's either router activity or some other quirk of the MSI board). This didn't happen with the Abit board.
How do I set up the board to behave like my Abit KV8 board did?
4. In fact, there seems to be so little in the way of power management options in the BIOS that I'm wondering if perhaps the BIOS is half cooked or something. I have version 1.4 (so LiveUpdate tells me). Would a BIOS update help? LiveUpdate says I can download 1.6.
Thanks.

Quote from: Supershanks on 23-May-05, 13:59:17
i've no particular interest in wake up technology but my neo platinum wakes up immediately i touch key or mouse, always has so i guess i'ts not bios based.
Is this wake from S1 or S3 state, or wake from hibernate? As I understand it, the PC is off when it is hibernating. The BIOS options only provide for the ability to wake up from sleep using the mouse/keyboard. There are no options to turn on the PC using the mouse/keyboard. I know the nForce3 250GB can do it, because I have a Soltek K8AN2E+ board in my other machine, which does allow me to wake from the off-state.
At the moment, continuous pressing of keys and clicking the mouse does absolutely nothing. It wakes the machine up from sleep (non hibernate) but not from hibernate or power off.
Do any MSI reps frequent these forums? Can they tell me specifically whether the MSI Neo Platinum does have the ability to turn on the PC using the mouse or keyboard, as opposed to merely waking it up from sleep? If this board cannot do this (and it would be one of the very few that can't), then it's useless to me. Having to walk up to the HTPC machine in the lounge room just to turn it on is counterproductive.

K8n neo platinum restarts or freezes :(

ok, hopefully you guys can help me, you seem to be pretty good at helping poeple on this forum. i want to say first that i have gone through this forum countless times during my time with this motherboard. I've searched and read alot on this problem, but i need help diagnosing my computer. My problem is this. I've had this computer for a little over a year, and it's ran fine up until about 2 months ago. I had a problem where i went to turn it on and it started but then shut off after about 4 seconds. i then had to flip the switch onthe psu for another chance. Then it worked, and worked for about a month without ever sseeing this happen again in that time. then recently it happend again only this time it never started up. eventually it would sometimes turn on and stay on, but wouldn't boot. i would have to use the psu to turn it off. i tried then the cmos and battery to no help. I rma'ed the board and when i recieved the new one i put it in. Now, my computer works as far as booting and everything. Everyting installed fine as far as os and drivers, games, ect.. Only it restarts or freezes randamly. I say that cause it doesn't necissarly mean when playing games or intense programs. it happend while i was typing this 2 times for example. I've done things like checked temps on cpu which show in the 30s idle. i've ran virus and spyware programs. I've flashed bios back to 1.4 which is what i had before and worked fine sept the temps readings, which i didn't mind. i flashed because i thought maybe 1.7 was my problem. I've also, what's making this hard to tell for me, ran stuff like 3dmark 05 without a crash, or full rounds of games fine. But other times durijng a game or just a webpage it'll crash. What i need is help finding the component that is causing this problem. I'm not sure what tests to use, but will try anything and tell yous results. I can buy a new piece to replace something, or rma something possibly, but i'd rather not just buy peices without any reason. Any help would be appreciated greatly. My build is
amd athlon 64 3400+
Ati radeon x800pro
ocz pc3200 400mhz ddram 1024mb
msi k8n neo platinum 1.4
wd 10,000 rpm 8mb ws740gd
sound blaster audigy 2
antec neo power 480w

ok, first, thanks for being patient with me richard and for taking time to help
2 things before the list. 1: other lan is in there cause i originally a year ago had trouble using the onboard one and there was a brand new lan card a friend had laying around. Then recently i was able to use the onboard to connect to net and the lan card to allow my girlfriend to go online through me on her laptop.
2. i just noticed in my computer it's showing i have a floppy drive, which i don't, but i suspect this is from the other night the cmos error and it reset my bios i think, so i just have to redue that.
interrupt request:
(isa)
0 system timer
1 standard 101\102 key or microsof natural ps/2 keyboard
4 communications port (com1)
6 standard floppy disk controller
8 system cmos\real time clock
9 microsof acpi-compliant system
12 ps\2 compatible mouse
13 numeric data processor
(pci)
5 nvidia nforce pci system management
14 nvidia nforce 3 250 parallel ata controller (v2.6)
15 nvidia nforce 3 250 parallel ata controller (v2.6)
16 radeon x800 pro
19 linksys lne100tx fast ethernet adapter(lne100tx v4)
19 via ohci complaint ieee 1394 host controller
20 nvidia nforce 3 250 serial ata controller (v2.6)
20 standard enhanced pci to usb host controller
21 nvidia network bus enumerator
21 nvidia nforce3 250 serial ata controller (v2.6)
22 standard openhcd usb host controller
23 standard openhcd usb host controller
i should say also, if this shows my drivers are not updated, i didn't because i never did before and it worked fine for a year, and i'm one of those that has the motto "if your computer is fine, don't tweak or upgrade stuff, don't touch or do anything"

300gb doesn't work on K8n neo platinum

Hi guys! This is my first post ever so please bear with me if it confuses the hell out of everybody
Here's my setup:
Antec 480w
3400+ amd64 1mb L2 cache 754 pin
MSI K8N Neo Platinum
1gb Crucial Ballistix pc3200
2 x 36gb WD raptors
1 200gb IDE seagate 7200rpm 8mb buffer
ATI 256mb 9800xt
pioneer dual layer dvd-108
lite-on CDR
Floppy drive
Ok here's the problem. Everything on the top works fine! My computer has been on for 2 months straight without nothing happening. Now when i finally turned it off, I decided to add the new 300gb maxtor SATA 16mb buffer drives. After I did that, and formated it, it worked for a time. Most of the time after i restart or turn off my computer, windows does not post; it locks up to that screen that says "Windows XP" with the bar scrolling on the bottom of it. Some times it just sticks forever at the beginning bios post with the drives being dectected.
My raptors are hooked up on raid 0 on SATA 3 and 4. My optical drives are on IDE-1. My seagate 200gb os on IDE-0. The moment i added the 300gb maxtor SATA to SATA port 1, that is when i started having the problems.
I checked to make sure everything is right:
1. Check boot prioritys.
2. Check jumpers.
3. Updated bios, even the beta-bios.
4. I made sure all the settings are correct. I even cleared CMOS to do it all over again just to make sure.
5. Installed latest drivers and SP 2 (oh i'm running windows XP sp2 by the way)
I was thinking that SATA 1-2 ports are shared with port IDE-0. If that is true, then that's probably why the computer is getting a confused. I don't know, i talked to my friends and they said they had all the SATA ports used up and also the IDE ports. I'm not sure, sometimes i can get windows to post but with a couple of restarts (54 restarts to be exact :P ) Also if it does post, windows freezes sometimes when i try to add new stuff to the 300gb.
I think that's everything. I hope somebody could help me because i'm about to throw this HD out the window, jump on it until i can't breath anymore, then light a cigarette with a happy smile on my face...

Quote from: sauria on 14-March-05, 11:32:18
Yeah, just doesn't like the 16M cache drive
I'll receive a maxtor 200gb 16mb sata (6B200S0) by the beginning of the week so I'll probably be working on the problem too

K8N Neo Platinum USB ports turning off?

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