K8N Neo2 Platinum System Freeze

Here's my issue: A complete system freeze that happens after ten minutes or 2 hours (or anywhere in between).  There is no pattern (except that it seems more likely to happen under more intensive apps).
My motherboard and processor have both been RMAd once.  The AMD rep confirmed that my processor appeared to be unstable under high stress (uhh, never heard of this before).  He said that it was a very unusual problem, and they promptly sent me a new one.  I tried the new processor with the same mobo and had the same problem.  I then RMAd the mobo.  The MSI reps sent me a new motherboard but never said exactly what was wrong with my old one.  Now, I'm still having problems (I just put the computer together this evening).
I've heard the same stuff in other threads about memory timings and 12V rail issues.  I guess I could try to RMA my four sticks of RAM and power supply, but I somehow doubt that will fix things.
Note also that I have built a system almost identical to mine for my brother, and he has no system freezes.  The differences are that he has only two sticks of the Crucial RAM, is using AUTO voltage, has 1T/2T set to AUTO (always loads as 2T), and has a PC Power and Cooling power supply.  Aside from that, the systems are identical.  I have tried his RAM settings and still experience freezing.
I've been running now for almost 20 minutes with a record of almost 1 continuous hour tonight.
I've never had a freeze like this before - no errors, nothing in the event logs, video stays on screen, fans are running, but everything else stops cold.  Very strange.
I am really beginning to regret using this platform.  I heard all the hype and decided to go for the AMD/MSI combo eventhough I've always used INTEL/ASUS or INTEL/SUPERMICRO before.  I guarantee you that I wouldn't be having these issues with either of those combos.  I really need to have a stable system for my primary workstation.  I guess my mood can be best described as upset with a little confused and angry thrown in.
Any help is appreciated.

I completely removed my PSU from my system (disconnected everything) and benched it as per Antec's explicit directions.  Here's what I found:
3.3 Volt Rail (32A): I have 3.36V
5 Volt Rail (40A): I have 5.11V
12 Volt Rail (30A): I have 12.01V
These findings, of course, have not ruled out the power supply being at fault, and I still intend to send off my additional RAM to my brother for testing tomorrow.
The reason why I haven't sent it off yet is that I was kind enough to play along with MSI tech support and try BIOS 1.36 (1.3B6) which is date-stamped earlier than my 1.3 final release.  The 1.36 version did nothing for my stability problems, and I am going to attempt 1.37 tonight (I understand that that is supposed to be a more recent version).
Quote
Originally posted by Paul Foster
We are merely trying to help you yet you won't even try what we suggest to resolve your problem.
Quote
Originally posted by Paul Foster
Furthermore, I really don't care if it's the mobo that is at fault or not.
Quotations are sometimes more revealing when they placed are back-to-back
Quote
Originally posted by GrumpySmurf
assume that EVERY COMPONENT is bad and that it was assembled incorrectly
...such as memtest...
Grumpy, I've RMA'd both my motherboard and processor.  I've tried memtest (it ran perfectly), and I've rebuilt this system at least three times in the course of all of this mess.  Thanks for the feedback.  Hopefully we'll get to the bottom of this nasty little bug soon!
Quote
Originally posted by Paul Foster
In case you haven't figured it out by now we have absolutely no say one way or the other whether or not you can convince your vendor to RMA the board.
Been there, done that.  I RMA'd it a couple weeks ago.  The trouble is, the board has the same problems.
I would really like to thank Novablade for his support in this.  It's good to have a little sympathy from somebody who has the same board and the same problem.

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    Hi,
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    Hi,
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  • FSB Frequency Problems on K8N Neo2 Platinum

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  • K8N NEO2 Platinum rebooting

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        Memory Bus Speed:              2x 201MHz (402MHz data rate)
        Monitor/Panel:                 CTX EX950F series
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        Adapter:                       RADEON X800 Series Secondary
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        Hard Disk:                     Maxtor 6Y080L0
        CD-ROM/DVD:                    HL-DT-ST DVDRAM GSA-4081B (CD 32X Rd, 24X Wr)
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        CD-ROM/DVD:                    AXV CD/DVD-ROM SCSI CdRom Device (CD 32X Rd)
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        1.44MB 3.5" (A:):              N/A
        Hard drive (C:):               76.3GB (51.9GB, 68% Free) (NTFS)
        CD-ROM/DVD (D:):               N/A
        CD-ROM/DVD (E:):               N/A
        CD-ROM/DVD (F:):               N/A
        Serial/Parallel Port(s):       1 COM / 1 LPT
        USB Controller/Hub:            Standard OpenHCD USB Host Controller
        USB Controller/Hub:            Standard OpenHCD USB Host Controller
        USB Controller/Hub:            Standard Enhanced PCI to USB Host Controller
        USB Controller/Hub:            USB Root Hub
        USB Controller/Hub:            USB Root Hub
        USB Controller/Hub:            USB Root Hub
        FireWire/1394 Controller/Hub:  VIA OHCI Compliant IEEE 1394 Host Controller
        Keyboard:                      Standard 101/102-Key or Microsoft Natural PS/
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        Mouse:                         PS/2 Compatible Mouse
        Device:                        Creative SB Live! series
        Device:                        Creative Game Port
        Model:                         EPSON Stylus CX3200
        Windows System:                Microsoft Windows XP/2002 Home (Win32 x86)
                                       5.01.2600 (Service Pack 2)
        Network Drivers Enabled:       Yes
        Warning 100:                   Large memory sizes should be made of
                                       Registered/Buffered memory.
        Tip 101:                       Large memory sizes should be made of ECC/
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    >
    >
        Device Type:                   VGA Video Adapter
        Device ID:                     bus 1, device 0, function 0
        Windows Device Name:           RADEON X800 Series  
        OEM Device Name:               ATI Technologies ??? (4A49)
        OEM Hardware ID:               FUN_0, VEN_1002, DEV_4A49, REV_00
        Device Name:                   PC Partner Ltd ??? (4A49)
        Product ID:                    VEN_174B, DEV_0D42
        Revision:                      A / 1 (0)
        Version:                       3.00
        Command Queue Length:          256
        Fast-Writes Support:           Yes
        Over 4GB Addressing Support:   No
        Isochronous Mode Support:      No
        Addressing Support:            32-bit
        Data Transfer Modes Support:   4x 8x

    My K8N Neo Platinum [754] did not include a NB fan. But this usually means the overall size of the heatsink is larger. If you remove the fan from yours, the size of the heatsink will not be big enough to cool your NB. As for temps, I've never seen my NB get hotter than 45'C. Note that the core on my NB should be slightly different than yours.
    You could try to use the BIOS fan control for the NB. If set correctly, it should reduce some noise.

  • Need help with k8n neo2 platinum

    I've just installed a new k8n neo2 platinum s939 board with a venice core 3200+ cpu the htt is 2000 and multiplier 10x.
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    The odd thing is that the adjust cpu vid is showing a voltage of 1.50 and not 1.40 or startup.
    Anyway with the fsb at 250mhz the bios screen is showing the Current ddr clock at 208 mhz ( not the max memclock setting of 166) the memory in the motherboard ( a crucial 512meg ddr333 single stick) seems to perform OK according to memtest which shows no errors after 2 cycles.
    Any attempt to get to 260mhz fsb appears to fail even by upping the cpu vid to 1.525v unless i adjust the cpu voltage setting which by default is set to (by cpu vid) to +3.3%. Doing this enables me to get to fsb 260mhz but the memtest fails ( even when I set the max memclock to 133, which shows my current ddr speed at 174mhz, well below the 208mhz which appeared stable with the fsb at 250mhz?)
    So firstly why are there two cpu voltage settings in the bios when my manual only shows 1 (there is no mention of this cpu vid setting?
    How is it that my memory is stable at 208mhz with a fsb of 255mhz but unstable at 174mhz with the fsb set at 260mhz?
    Why does the memory clock lock not appear to be working, the memory should be fixed at 166mhz but infact increases with fsb?
    I have bios revision 1.5.
    Please help as I am not familiar with the bios settings for this nforce 3 chipset, they seem rather odd to me. I'm sure my venice core 3200+ cpu can get beyond 250mhz fsb, I have another pc with a venice core 3000+ cpu which runs quite happily at 270mhz fsb.
    PS I've tried reducing the htt to 3x but the same thing happens.

    OK further feed back, I can get to over 260mhz fsb but the system is not stable the memory runs OK with mem test but I have problems with prime95.
    I had to up the cpu core voltage to 1.53v to get to 260mhz using the cpu voltage setting in the bios and setting a 5% increase. increasing the cpu vid setting to 1.55v did not seem to do anything at all the core voltage was still at 1.43v.
    I upped the mem voltage to 2.6v from 2.5 but still could not get the system to be stable, it may be that the memory is holding the system back but I don't want to pay for better memory at the moment. Unless anyone has got any other ideas it looks like I may be forced to settle with 250mhz, well still a 500mhz increase maybe not that bad. I've now to try 3d benchmarking using my radeon 9600xt and 3dmark 03.

  • K8N Neo2 Platinum Ordered - Advice for a noob please

    Hi there,
                this seems like a great forum, was hoping someone could give me some advice - Im trying to pre-empt any major probs....
                I am a relative noob to building P.C's - done a few P4 based systems before but this will be my first Athlon based.  This systems primary use will be gaming.  I have the following on order (should be with me next week) : -
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    b) AMD ATHLON 64 3500+ 64bit SCK 939 Retail Inc Fan
    c) 160GB Maxtor Calypso 8mb Cache 7200 SATA DHH
    Components I have already
    a) Graphics Card - Nvidia 6800 GT
    b) Memory - Generic 2 X 512MB PC2700 DDR333 RAM
    c) Sound Card - Creative SB Live Value
    d) PSU - Jeantech 450W (22a on 12V Rail)
    e) Case - pretty generic full tower case - no fans attached
    f) CPU FAN - COOLERMASTER HYPER 48 SUPER SILENT HEATPIPE
    g) Spare Hard drive - 120GB Maxtor IDE Hard drive
    h) DVD Drives - 1 x Pioneeer 108 / 1 x Pioneer 104
    I) Monitors - Ilyama 17" TFT & Toshiba 32WL36P LCD
    I have some 'noobish' questions - apologies for my ignorance : -
    1) Memory - Will my memory be okay ?  Should I ditch it and buy some Corsair DDR400 (which everyone else seems to have!).  Will performance suffer if I stick with the DDR 333 ? Do I need to adjust settings in BIOS regarding memory timing ? (I only picked up on this from reading through other posts on this board, and am totally clueless on 'timing'- Ive never needed to adjust timing on any previous PC's....!)
    2) Sound Card - will I be better off sticking with the onboard sound on the MSI K8N neo 2 ? Or for best performance do I go with the SB LIve ? (god its a nightmare trying to get updated drivers for this card),  Would I get a noticable performance increase buying an Audigy 2?
    3) Vcore / other power issues - Reading this forum Im kinda scared by many posts along the lines of "..for stability I need to change my memory voltage to xx-V" or "...for a stable system I needed to change my Vcore to xx-V".  Will I need to change the Bios default values on this system just to get it to run stably??
    4) CPU FAN - Are AMD stock fans any good ?  My Hyper 48 is quite highly rated....
    5) Im completely new to SATA drives, but Ive printed off the very useful install guide on this site (which I intend to use).  Is there anything I need to look out for concerning adding my IDE drive also.
    I think thats about it just now - if anyone can see any other potential problems with my specs then please let me know.  Im really not trying to be negative / pessimistic - after all the reason I have went for this motherboard is that it is rated as one of the best.  Im just a bit paranoid that the dreaded B.S.O.D awaits me!
    On a more positive note - does anyone have similar system specs they use for gaming ?  How well does HL2 / Doom3 / Farcry etc fly J ? I cant wait !
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  • SATA HDD installation on K8N Neo2 Platinum, Non-RAID, Non-Bootable

    Hi-
    I’m a rank newbie on this forum (first post). I have a K8N Neo2 Platinum Mobo, which I’ve recently gotten up and running, with Windows XP-Pro SP2 installed on a single IDE drive. I would now like to add 2 SATA drives. I don’t need or want the SATA drives to operate in a RAID array, nor do I want them to be bootable. I want to use them independently for data storage. I read the following thread (I am posting here on a separate thread per the author’s wishes not to get his original thread too junked-up) :
    Single SATA or Multiple Drive Array Setup FAQ
    I have not yet plugged-in either of my SATA drives, because I don’t want to risk corrupting my existing boot (IDE) drive. I just had a few questions about the procedure given in the referenced thread, in the Single Drive Setup:
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    - Step 22 States: “As most of you know when you enter the Setup for Win2k/WinXP you will need to hit F6 to load additional drivers for other SCSI devices.” I assume this means I need to boot from the Windows CD. Is this true even if I already have Windows installed on an IDE HDD on this system? At what point will I need to hit <F6> ? Will I be prompted to do so?
    - I have downloaded (from the MSI website) the NVIDIA RAID CLASS DRIVER & NVIDIA Nforce Storage Controller (20 files, 1.3 MB total). Should I put these on a floppy? Or can I access them from a directory on my OS HDD?
    - Should I go ahead and plug-in both of the 2 SATA drives I want to add to the system before beginning the driver installation? The only reason I would consider installing them one at a time is if it eliminated any confusion between RAID vs. independent (I want independent operation). If I do install them one at a time, do I have to install the driver twice?
    Any help would be appreciated.
    - the bbdude

    OK Thanks JeanGuy and ssjkakaroto,
    I have connected both of my SATA drives. They are enabled in BIOS but not set to RAID. I booted up to Windows on my IDE drive. In Disk Manager, the display shows Disk 0 (C: System), Disk 1 and Disk 2 as uninitialized, and my DVD (D:) drive. At this point, I could probably go ahead and run the Initialize and Convert Disk Wizard to get these disks formatted and be dome with ot now. Before I do that though, I just have a couple of more questions.
    - I had already loaded the nVidia nForce3 system driver prior to installing the SATA drives, but I went ahead and did that again after installing the SATA drives and restarting Windows. I used Live Update, which went out to the MSI site and found version 5.03 of the  nVidia nForce3 system driver. I'm not sure how to find the "Nvidia 5.10 driver package which include the latest SATA driver", ssjkakaroto referred-to. The Live Update install procedure did ask if I wanted to install IDE driver and I said yes. It then asked to over-write what I already had there (I said yes to that too). As the file names streamed-by, I though I saw some filenames with nv... listed. So, bottom line, is I'm not sure if I have the lates and greatest nVidia SATA drivers installed. How can I find out what drivers are installed?
    - As I mentioned in my previous post, I have also downloaded and unzipped the NVIDIA RAID CLASS DRIVER & NVIDIA Nforce Storage Controller (20 files, 1.3 MB total) from the MSI site; however, I don't know how to "install" this now that I have the files. There are a couple of .exe and a .bat file (bit no setup.exe).
    I may already have everything I need to partition and format these drives. I just want to bve sure I'm not skipping a step that is essential to optimal performance.
    Thanks -
    - bbdude

  • MSI K8N Neo2 Platinum slows down

    Hi,
    I have a little problem with my new K8N Neo2 Platinum. I installed Windows XP and the newest nForce drivers but if I copy files over LAN (tested both LAN-Ports) or install big applications my music played with winamp slows down. It's played with half speed. In addition to that my mouse pointer is very slow. After the setup or copying files everything is how it should be again. How can I solve this problem?
    My system:
    AMD Athlon64 3500+ (Winchester)
    MSI K8N Neo2 Platinum-54G (tried different bios releases)
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    Hello,
    I copy files to my bro sometimes, 5Gb - all the steam GCF files for CS/HL/CSS/HL2.
    My network usage is 80%-92%
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