K8N Neo4 Platinum power on/off problem

Hi all.
I just got a K8N Neo4 Platinum, and have a problem with switching it on and off.
When I switch on the mains to the PC PS(before turning the PC on), the fans start turning, and I hear disks spinning up. The PC power LED is off, but the HD LED is on. There is no picture on the monitor.
If I then switch the PC on, it boots normal, power LED is on, and the HD LED is normal. The PC is working absolutely normal, with winXP.
But when I turn the PC off again, the fans remain on, power LED goes off, HD LED on. And I can't switch the PC on again, till I have toggled the mains supply.
I have tried measuring what comes on the power connector. It looks like there is still 12V when the PC is supposed to be switched off. Don't know if that is right.
There is also 5VSB and PWR OK, but I think they are supposed to be there.
I hope I have been able to explain the problem in understandable english.
Jens G

Quote from: fflex on 02-March-05, 19:21:07
That the comp turn itself on when the different front side connectors etc isnt in, i dont think that's a problem with ur PSU.
Same thing happend to me when i forgot to plug them in a couple of days ago. I got a Tagan 480W, and its flawless!
Have u ever considered unplugging everything, and doing it from the beginning? ......
I have tried from the beginning many times, but it's always failing.
BUT..... Today I got a new K8N Neo4 Platinum from a vendor next door to where I work, and it works perfectly 
I had a suspicion that the motherboard was causing the fail, but couldn't be sure without trying a new one. Now the first one is going back to the shop where I bought it.
Thanks to all for all the suggestions you have come up with.
Jens G
 

Similar Messages

  • K8N NEO4 PLATINUM WONT TURN OFF WHEN SHUTDOWN

    Hello,
    I recently built a system for my friend and he wanted the following setup. Everything works good, but when he selects Windows to shutdown, the OS goes through regular procedures, then the screen fades to black. However, the fans keep running and the PSU is still live..... so it seems the system isnt shutting down 100%. I have seen this issue before, but dont remember how to fix it. Something to do with the registry or within the system, alas, i cannot remember. please assist.
    K8N NEO4 Platinum SLI Mobo
    AMD 3500+ Venice Core processor 939 chipset
    Antec TruePower PSU 480W
    2 x 512 Corsair PC3200 RAM
    Antec case
    2 x Evga 6800gt ultra video cards
    2 x Hitachi 80GB Sata II drives in a Raid 0
    1 x NEC DVD/R/RW drives
    Windows XP Pro OS

    Have you tried searching at all? What BIOS version u using? I'd recommend flashing the latest.
    Quote from: gerasimatos on 15-November-05, 04:32:02
    Hello,
    I recently built a system for my friend and he wanted the following setup. Everything works good, but when he selects Windows to shutdown, the OS goes through regular procedures, then the screen fades to black. However, the fans keep running and the PSU is still live..... so it seems the system isnt shutting down 100%. I have seen this issue before, but dont remember how to fix it. Something to do with the registry or within the system, alas, i cannot remember. please assist.
    K8N NEO4 Platinum SLI Mobo
    AMD 3500+ Venice Core processor 939 chipset
    Antec TruePower PSU 480W
    2 x 512 Corsair PC3200 RAM
    Antec case
    2 x Evga 6800gt ultra video cards
    2 x Hitachi 80GB Sata II drives in a Raid 0
    1 x NEC DVD/R/RW drives
    Windows XP Pro OS

  • MOVED: K8n Neo4 Platinum board, video card problem

    This topic has been moved to AMD64 nVidia boards.
    https://forum-en.msi.com/index.php?topic=122419.0

    No idea of what my bios is, but I can tell you that from the time I got it (about a year or maybe more) I haven't updated the bios at all.
    I have this board http://www.msicomputer.com/product/p_spec.asp?model=k8n_neo4_platinum

  • K8N Neo4 platinum Problem!!!

    Hi! I have got a problem with my K8N neo4 platinum mobo. The problem is from the beginning when i built the system i wanted to use my scssi disc as boot disc, bios find my disc and i started to install win xp i pushed F6 to install my scsi drivers then i went on with the xp install and i came to the first restart and the computer restarts and win xp logo the loadning screen appear, then my computer completly hangs up. I have tried diffrent ways of configuration but it doesnt work same problem all the time. Then i give up my scsi hd and put a ata100 ide disk in my computer to use a boot disk instead of my scsi disc, i start the installation of xp and i came to the first restart and then win xp logo loading screen appear, then the graphical installation moment begin a few seconds the my computer hangs up again and i had to restart it with reset button. But now i get a new more serious problem, just before the screen with the possibility to push del button to get into bios should shown up i get a 2 - 3 seconds tone from the mobo then the screen shown up with possibility to push del button to get into bios appear on my screen, then nothing happens, i cant get into bios, can not do anything. I have tried to clear cmos but nothing happens, i have even tried to pull off all the cabels to my hd:s off, still nothing happens, the only thing that is connected to my mobo is my dvd burner, my dvd rom, graphic card, wireless network card, sound card,scsi card but no cabels to the scsi hd. Pls help i need to get my computer run fast!!
    My system is:
    mobo K8N Neo4 Platinum
    CPU: Athlon64 4000+
    Graphic: Powercolor Ati radeon X850XT Platinum
    Memory: 2X512mb corsair
    hd ide: ibm 40gb
    hd scsi: maxtor atlas 10k IV 36,4gb
    scsi card: Tekram DC - 390U3W
    Power: chiftec 360W 20pins
    Dvd burner: Nec 3520
    Dvd rom: Lite on 16x (dont remember model name)
    Updated: I have fixed the problem with hanging at seconds after start up, i had to remove the battery and then pull it back. But still have the boot problems!!!

    I checked the leds on the d-bracket and they dont show any problems. But i have to tell that when i pulled off the battery and then put it back into my mobo i dont know what happen, but now i have installed win xp on my scsi disc and it seems to work fine WHIIIIIIHAAAAAAA!!!!!             

  • Firewire/1394 devices are not auto-detected with k8n neo4 platinum

    I am unable to detect firewire/1394 devices to my PC through my K8N Neo4 Platinum. That is, I plug in the device through the firewire port and windows doesn't detect that a device has been plugged in.
    I have tried:   
    -2 firewire devices, both are Canon digital camcorders (ZR10 and ZR25MC)
    -2 different firewire cables
    -reinstalling windows, got all windows updates except
    (Microsoft Base Smart Card Cryptographic Service Provider Package: x86 (KB909520))
    -patch from microsoft, discussed here
    (https://forum-en.msi.com/index.php?topic=81749.0)
    -both firewire devices using both cables connect just fine to a test computer
    -both my computer and the test computer have Windows XP Pro SP2
    Windows doesn't make the noise "bah-dum" that it has detected a device, nor does it display the dialog that gives me options of what programs to use. Once in a while, if I leave it connected for a while and come back, windows will eventually find it...or windows might bog down and get really slow. It speeds up again instantly once I unplug the firewire device. Strange, I know. Also there are NO conflicts in device manager.
    Could it be?: 
    -bios misconfiguration
    -need to use an older chipset driver (i am using most recent from nvidia.com)
    -onboard audio or front audio needs to be disabled
    -the k8n neo4 platinum simply has connection problems with some firewire devices
    (i hope not)
    Bob

    Built2Last: (good questions!)
    I tried your suggestion by removing PCI cards and made FURTHER progress. I found out that my firewire card, the Syba NEC1394-P3, has some compatibility issues with my other PCI cards. I found this out because:
    1. it worked fine after I placed it in a non-comm (orange) slot and removed my soundcard (X-Fi) and Belkin wireless modem, and
    2. a tech support representative from Syba told me that that particular firewire card has compatibility issues
    Quote
    Also, SD-NEC-4F is our older model firewire card.
    Our new firewire card (SD-PCI-4F) is using VIA VT6306 chipset and no customer complain about any installation issue so far.
    If the SD-NEC-4F still giving you trouble, I'll suggest you to return it and exchange for the SD-PCI-4F firewire card.
    At least he is honest and wants to help, so I remain impartial towards Syba.
    So I figured out the firewire card, but not the onboard firewire. Ok, but check this out! When the Syba card was working, I could plug in BOTH the external hard drive AND either of the Canon camcorders to the Syba firewire card. Windows all three devices just fine. Again, the onboard firewire would ONLY detect JUST the external hard drive, but would not detect either of the Canon camcorders. It seems as though the ball again is knocked back into MSI's court on this issue. Any ideas?
    syar2003:
    As for drivers, I checked for drivers for: onboard firewire, add-in firewire card, and Canon camcorders.
    -I cannot find where there is an MSI firewire driver for my onboard firewire port. I originally guess that it was part of my chipset driver installer, but the README doesn't say anything about it. It is also not an additional download on MSI's website. But since it detects an external hard drive I figure I must already have it.
    -The add-in firewire card does not have drivers. I repeat, they do not exist. The manual and Syba's website both state that drivers for the card are included all versions of Windows back to Windows 98.
    -Canon's website has a driver/software download page but it also appears that drivers do not exist for the Canon camcorders.
    Yes the camcorder is set to VCR mode.
    Yes the IEEE1394 is correctly installed, since external hard drive connects okay.
    I tried two DV cables and both are connected fine.
    The camcorders do not support USB as far as I can see, and if they do, I'm not using it.

  • Considering the MSI K8N Neo4 Platinum

    Hello,
        I'm currently deciding whether or not to get the MSI K8N Neo4 Platinum, and I just have a few questions.
    1) How beginner friendly is it?
    2) Does it take a lot of work to make it run or can you just plug everything up and the system will run fast and stable?
    3) How stable is this board? I've heard that MSI boards were unstable, so how stable is this specific board?
    4) I know this board is good at gaming, but how about office work like using Microsoft Word, Excel, Powerpoint, etc.?
    5) I plan to keep this system for at least four years, will this motherboard give a lot of trouble? And how reliable is it?
    5) Can ya'll share your experiences with MSI?
    Thanks for any help.

    Quote from: ExpertNovice on 30-June-05, 03:43:00
    Is the MSI website http://www.msicomputer.com/product/p_spec.asp?model=K8N_Neo4_Platinum/SLI&class=mb where MSI names the board as "K8N Neo4 Platinum/SLI" incorrect?  It wouldn't be the first time a typographical error occurred.
    If not then the OP may simply have not had enough room to enter a complete description.
    No it is not incorrect, I am staring at the box mine came in.  It says Platinum Edition-K8N Neo4/SLI, there is also a the non platinum version K8N Neo4/SLI and the non-SLI K8N Neo 4
    anyway,
    Quote
    Maybe I'll get the Platinum SLI edition instead so that I can upgrade later to SLI without having to buy a new card. If I do get the SLI I'll use a single card for now and put in the second card later when it's needed. Does the MSI K8N Neo4 Platinum/SLI have any problems with running a single video card in non-SLI mode? And I've noticed that the SLI edition doesn't have a x1 PCIe or x4 PCIe slot, is sacraficing these two slots (as well as a regular PCI slot) worth it for SLI capabilities?
    to answer that question, no it does not have problems running a single card in non SLI mode.  It runs like a champ.  I pernonally would not use the extra PCI slots, so to me SLI outweighs scarificing the extra PICe slots.

  • K8N Neo4 Platinum hard disk didn't return after power save mode

    I use 6 seagate 300G hard disk on nForce SATA and Sil3114 channel and power option is [turn off hard disks After 20 mins]
    on nForce SATA when hard disks turn off they are never return till i restart my PC,
    and sil3114 SATA channel [turn off hard disks] option didn't work they are not going to sleep.
    (nForce EIDE channel works fine disks go to sleep and wake up well)
    anybody have solution for this problem? (it's our new office file server)
    (system : K8N Neo4 Platinum AMD64 3000, 1G ram, ATI radeon 7000 PCI, 6 Seagate 300G SATA HDD, 2 WD 250G EIDE HDD, Windows 2003 std edition)
    nayuta

    Hi Baz, thanks for your reply.
    POST still fails when PSU is in combined mode. I don't have a second stick of DDR available right now (am trying to borrow some from a friend) , but i have tried just using one stick (once with each stick in case one was faulty) and still I got the 4 red LEDs on the D-LED panel.
    could try the other ram slots on the mobo i guess in case that makes a difference.
    regards
    Tom

  • Strange power-on (issue?) with K8N Neo4 Platinum

    Hi all, i have a new K8N Neo4 Platinum, non-sli.
    My rig:
    A643000+ winch, no overclock
    2x512MB Corsair XMS DDR400MHz
    2x200GB Seagate mirroring
    Plextor PX-708A
    BenQ DVD Burner
    AN OLD Matrox Mystique 4MB PCI  (new pci-e gfx card later...)
    A powerfull enermax coolergiant 600W ATX 2.0 power supply
    Latest official nforce4 drivers and bios
    It seems to be ok: installed winXP pro sp2 and updates, installed two Seagate in raid-mirroring with the nforce4 controller, installed some progs and utils, firewall is ok, prime95 go without problems for 1 our (more tests later), cpu temp is 34°C and sys temp is 30°C.
    CoreCenter Say:
    Vcore -> 1.41V
    3.3V -> 3.39V
    +5V -> 5.13V
    +12V -> 12.26V
    memory volt -> 2.60V
    FSB -> 200MHz
    PCI-E -> 100MHz
    cpu volt -> By-VID
    Apparently no weird things...
    When i switch-on the Pc, for some seconds(  ̃10 secs) it don't want to boot, optical drives blink repeatly and the screen is blank, like a bad overclock... But the machine isn't overclocked, and the bios is ok, i think. After 10 secs, finally it go and run flawlessly, post and other things are ok. When i reboot in win, the 10secs-issue repeat itself. So this strange thing at the post is normal? Anyone with the same "problem"? For now the rig is ok when it logon in winXP...

    Hi all my friends 
    @JER101 >>> Ehrr i mean post, sorry 
    I had unplugged the optical drives, but the problem persist. When plugged, they blink for some times and after blinking the machine go into post-phase and after it boot in the correct manner. I think the PCI card is the problem, like some of you said... I will buy one pci-e card (obviously), but i hope things are not dangerous for now 
    In the mean time, i have a new problem: emule+firewall=BSOD. I know, there are tons of post about this issue around, but the solution is unclear... Tried to disable DEP, patched WinXP SP2 with latest things from winupdate, but nothing work for me, emule and the firewall generate a crash&reboot. Tried with the Marvell LAN, too, without success.
    Any suggestions? Usefull links? If i uninstall the "NVIDIA Forceware Network Access Manager" it will work without problem with a thirdy part firewall, like sysgate?
    P.S.
    What's the problem with nvidia drivers? C'mon nvidia, solve this damned issue! 

  • Problem replacing K8n Neo4 Platinum

    Hello everybody, this is my first post here, I am a new member from Italy.
    I have this problem:
    I own a K8n Neo4 Platinum and when I changed the VGA from Nvidia 6600 GT to 8600 GTS the Mobo doesn't post anymore.. The usb diagnostig bracket says it's a memory problem but when I've put my memory banks on a different PC, they work just fine.
    I think the problem was caused by the little space that I had between the VGA and the chipset cooler (Zalman passive);when I installed the VGA I damaged the chipset. Taking a closer look at it I noticed that 1 edge is damaged. I also substituted the Power suplly but the result is always the same.
    So I decided to replace the mobo but I don't want to reinstall windows. Finding my same mobo is impossible here in Europe. I only found the K8n Neo4-F.
    My question is the following :
    -Does this Mobo use the same drivers that were installed on my HD? (latest driver downloaded  from Nvidia version 6.86)
    -Will I have problems with Windows ?

    Massi186,
    Moan Guide
    Richard

  • K8N Neo4 Platinum , problem durin istalling windwsXP

    hi
    ive just purchased MSI " K8N Neo4 Platinum " mother boared, with AMD64x2 3.8 GH , duel core.
    the problem that after i install windows , and when its gonna strat for the first time, after the Windos XP logo apear, a blue error page apear, saying the windows has shutdown to prevent any damage
    MACHINE_CHECK_EXCEPTION
    so i hope u can help me with this problem,
    with all my thanx

    ops am sorry
    ok mine is
    K8N Neo4 Platinum
    AMD Athlon 64 X2 3800+ - Dual-Core - Socket 939 CPU
    512Mb Spectek PC-3200 / 400MHz
    MSI ,GeForce 6200 with TurboCache, NX6200TC-TD128E
    Western Digital 250GB Caviar SE SATA2 Hard Drive 7200 RPM 8MB
    Sony cd writer
    Genuis mouse
    Aopen Keyboard
    about the power supply not so sure, but it has 400W output.
    OS, thats my problem trying to install WindownXP Pro,
    after formating, and going smoothly through the setup
    the windows XP logo apear, the error came..

  • K8N Neo4 Platinum problems

    I have one questions and one problem for you all:
    Why do i have to disable CPU-spread spectrum to get the right PCI-clock ( if you believe ntune ) ?
    Strange things happen??:
    I have Seti@Home ( a very CPU-intensive application ) as my screen saver. I was supprised to see that my new computer ( Athlon 3800+, 1GB ram ) seems to be slower than my old AtlonXP 1700+! What was happening here? My investigations result was: Whenever the screensaver is active the cpu is clocked down. I come to this conclusion because first the computer is really slow and second the cpu-temperature was almost on idle levels ( measured with ntune ). When i disable the screensaver at all and let seti run as normal application everything is as expected. Well either this is WindowsXp SP2 or the bios i would say - before anyone has to ask: Cool'n Quite is disabled in bios. Anyone else has the same effekt?
    Thanks for any reply.
    My System in detail:
    WindowsXP SP2 with uptodate drivers
    MSI K8n Neo4 Platinum motherboard
    AMD Athlon 3800+
    1GB ram Corsair Twinx1024 XMS 3200XL ( 2x512MB ) in Dimm slot 3,4
    Asus GeForce 6800 GT graphic card
    Creative Audigy Player sound card
    HDDs: WD Raptor 74GB + Hitachi 250GB SATA
    Plextor DVD and LITE-ON sohw-1673s DVD-burner
    WinTV PCI

    Quote from: Assaf on 13-April-05, 04:39:15
    Spread spectrum means the frequency is modulated (not constant) - so it will be measured differantly.
    I don't see this as an issue, but why do you need it enabled anyway ?
    The frequency thing is strange since Cool'n Quiet is disabled, maybe you have Core Center running and doing something to the frequency ?
    Thanks for the reply.
    Naturally i don't need the spread spectrum, but it was enabled by default and i was curious.
    No, core center ( or something similar ) isn't running. Atm i don't want to change any frequencies, i just want to build it as stable as possible ( and fast, naturally ).   And one other thing: seti is running quite well - it needs 2 to 2.5 hours to process a seti-work-unit - when the computer is running normal, but it slows down to about 1/3 of its speed when seti is running as screensaver, it needs 6 hours and more to complete one seti-work-unit. Isn't that exactly what Cool'nQuiet is doing ( among other things ) : reducing the clock speed to one third? :-(
    Btw. in bios the ACPI Standby State is set to S1 ( i think that may be of interest ). I am running bios version 1.2
    Well, atm i have disabled ( in windows )  any power management ( and screensavers ) and the computer doesn't throttle down the processor any more.
    Well, someone has any idea how i can find out what is the problem with my computer?
    Thanks in advance for any reply.

  • K8N Neo4 Platinum SLI Sound Problem

    I've recently build a system using the new K8N Neo4 Platinum SLI nForce4 board, which has the Creative SoundBlaster Live! 24bit onboard. The problem being the volume of the sound output (analogue) is extremely low. All volume controls in Windows are all set to full volume, but the sound output is still very very low. I consider myself pretty good with computers but with this problem I'm stumpted. Anybody else had this problem? Any insite would be very appricated.
    Various info:
    With my old SoundBlaster Live! Value the sound is fine
    System Specs:
    K8N Neo4 Platinum SLI
    Athlon64 3500 Winchester
    1gb PC3200 (Crucial ValueSelect RAM)
    nVidia GeForce 6800 256mb
    WindowsXP Professional w/ SP2
    Any help will be appreciated

    Ive been wanting to set up a new system based of this same motherboard, but all the power supplies Ive found so far have either been brands Im not familiar enough with or I havent been able to find a definitive answer on if the power supply supports that -5V pin(usually both, unfortunately). Can anyone point me in the right direction for a PSU under US$100? Any suggestions of power supplies anyone has had success with will also be greatly appreciated.
    Ive spent about the past three days searching and have finally reached my wits end.
    Second edit:
    I double checked the diamond forum link (it gave a link not found page the first time), I did get to see what was posted there, but since most online retailers and manufacturer websites dont give the best view of the main connector, thats not alot of help. The only websites Im comfortable ordering from also do not evne carry the suggested power supplies, or any other unit by those manufacturer.
    FINAL Edit (I promise...kinda):
    I double checked on NewEgg (and then double checked FrozenCPU.com), and I found one from OCZ that doesnt totally blow my goal of USD100 or less out of the water. Lists a -5v supply, and is 24 pin for the motherboard:
    http://www.newegg.com/app/ViewProductDesc.asp?description=17-104-155&depa=1
    Same thing for 129.99 on FCPU, which is where Ill be ordering the power supply from.
    I dont have any real need for the onboard adjustment dials of the more expensive series, and I really like the modular PSU design, not to mention the blue color scheme will work well in my blue-illuminated case.
    Now, are there any other hurdles I need to be aware of?  

  • New build: MSI K8N Neo4 Platinum + maxtor 300gb = problem?

    Got these 2 products included in a order:
    MSI K8N Neo4 Platinum nForce4 Ultra (Socket 939)
    Maxtor DiamondMax Plus 10 NCQ 300GB
    While checking up on the MB on the MSI site, I noticed a version of the bios (1.2) that says 'support for 300gb maxtor drives'
    That's the same HD one I have coming with my order >.<
    If the MB I get hasn't got that version of the bios already installed will I have trouble installing the drive?!
    I downloaded the bios and it says in the readme not to install it from a floppy disk, so I guess you need a system up and running to make that update in the 1st place. No Idea how to go about this, if the need arises.

    Quote from: Supershanks on 19-May-05, 21:45:00
    Hi drjugears,
    Welcome to the forum.
    Many people are runnimg ok anyway as dope  says.
    But it's not an issue you can update the bios via floppy b4 connecting the maxtor.
    See Flashing the BIOS for Users using NON FAT file system This is a guide written by msi. Strictly speaking if you folow the instructions you aren't flashing from a floppy the actual update is done on a virtual drive in memory.
    if you need a floppy boot disc see Why no floppy for bios flash?
    luck with build
    Thanks very much for the welcome and info.
    Unfortunately I'll have to wait a while to see...I installed everything....but need some adapter for the 6pin connecter on the ATI card. The power supply came with some 8 pin one. So I need a 4 to 6 pin adapter. Doubt If I'll find one local, so will probably have to wait until monday now to try it out. 

  • K8N NEO4 Platinum cold boot problem with 165 opteron?

    I have this board and have a cold boot problem with my opteron. Is there anything I can do to fix this? Its starting to get very anooying.
    K8N NEO4 Platinum
    165 opty dual core
    2X1GB Ballistix PC4000
    160GB sata2
    7800GTX
    X-Fi platinum
    600 watt seasonic PSU

    Well I am running them at the rated speed of 250 and the rated timings of 3-4-4-10 on the rated 2.8 volts. Ballistix have been known to die quickly when you throw to many volts at them for some reason. I dont get the cold boot problem with the OCZ. Once I finally get it to boot with the Ballistix it works just fine but the next morning I play hell to get it to boot again. I dont even get the main screen to let me get into bios. It just stays black. I have done all kinds of stress testing and ran memtest with no problems. I am really at a loss here. 

  • Having problems with IEEE 1394 connection with MSI K8N Neo4 Platinum

    Hi...
    I am encountering problems connecting devices (portable hd etc) via firewire to my PC. My PC does detect the devices.
    I am using the MSI K8N Neo4 Platinum board.
    Check with Device Manager show that the VIA OHCI Compliant IEEE 1394 Host Controller is working properly.
    IEEE 1394 controller has been enabled in Bios.
    Need help to rectify this problem.
    Thanks for the assistance...
    Regards

    Try this patch.

Maybe you are looking for