K8N SLI Platinum: Shutdown issue with 3.5 BIOS

Flashed 3.5 BIOS to solve Cool 'n' Quiet reset problem with 3.4.
3.5 did solve the problem but introduced another problem. Now, Shutdown takes more than 3-4 minutes.

With 3.5 BIOS mine takes about 5 mins to post Shuts down ok though and works with a raid setup so im happy.

Similar Messages

New P7N SLI Platinum Boot Issue with PS/2 Keyboard [Solved but RAID problem now]

This issue taken me back !!!! Never thought I might face issue with a PS/2 Keyboard.
Here it is.. I just assembled my new system...
P7N SLI Platinum Motherboard
E8400 CPU
EVGA 256-P2-N751-TR GeForce 8600 GT Video Card
Creative Soundblaster Audio Card
So, before I boot, I connected good old PS/2 Keyboard. The POST Screen comes up that says Press DEL to enter BIOS Setup... but then, it reboots.. indefinitely... I have no idea why it does that. However, if I boot the PC with no PS/2 Keyboard connected, POST screen comes up and that's it.. (no reboot). So, you see, I cannot proceed further in anyway.... I cannot go beyond POST without a keyboard, but then with the keyboard it reboots indefinitely... kinda catch 22 situation
Any suggestion / ideas that anyone can offer here???

Hello Folks... it took long time to "solve the issue that had to begin with"....
I purchased a cheapo Celeron processor to get into the BIOS and update it... but it didn't even work... I couldn't boot at all. So, I called MSI and they asked me to RMA it. They replaced my MOBO with the latest BIOS - which was good news
So, now, I'm able to boot - good news...
Now, this is an upgrade for me.... from my previous MOBO. My boot drive was RAIDed (RAID 0). So, now, I will have to RAID my drives again and run Win XP repair. I was able to RAID my drives and all good... now, I went into Windows installation and did F6 to install NVIDIA Raid.... but, here is my problem, when the prompt asks me to input the floppy drive, and when I did it.... it re-prompts me to put the floppy drive again... I see that the floppy drive is read... but, for some reason it doesn't detect the files in there properly.... I downloaded nVidia C72+MCP55 SATA RAID / AHCI Driver (For floppy driver) for windows xp 32-bit and copied the sataraid folder contents into the floppy. Now, here I am stuck again....
Anybody experienced this problem?

K8N SLI Platinum PSU issue

Hi there,
My K8N SLI Platinun is due to arrive on Monday, but while doing some reading tonight I encountered some problems/questions:
The SLI Platinum and the Diamond both require an ATX 2.0 compliant PSU. This means that a 24-pin ATX mainpower connector and a 4pin ATX12V connector needs to be connected to it to ensure good system stabillity. But here's the problem that I encountered. The onboard SB-Live chip requires an -5V line wich is on ATX 1.0 (20-pin) PSU's, but NOT on ATX 2.0 compliant PSU's...
so now we have a problem... How is this supposed to be fixed?
And secondly I know that there are a lot of users out there that have an ATX 1.0 compliant PSU and that use a 20-pin to 24-pin converter to connect it to the mainboard. Will this sollution work? or does the 24-pin to 20-pin converter remove the -5V line? Personally I still have a good ATX 1.0 PSU, so if the 20-pin to 24-pin converter option isn't working I'm going to cancel my order.
Anybody?

Using ATX 1.3 PSUs with the Diamond..

K8N SLI PLATINUM have error with NVRAID

I install windows XP SP2 with RAID0 (strip 4 SATA HD). After installed windows show error this message.
"Raid service U.S. english resourced has incountered a problem and need to close". How can I do that?.
My computer SPEC:
CPU Athlon XP 3500 + Winchester
DDRAM 1 GB (Cosair 2x512 MB)
HD SATA 80 GB x 4 (RAID0)
Sound Audigy 2ZS
GF FX6800GT
PSU 450 watt (Super Flower)

Dude, I've read a few forums on various branded nForce motherboards and many people, including myself, have had issues with the nvRAID. I personally had a RAID-0 setup on an EVGA NF41 SLi motherboard and it was EXTREMELY unstable. This was the reason I chose to go with the K8N Diamond Plus since it has a Silicon Image SATA RAID chipset. If you don't need RAID, don't set it up. If you do need it, then go with a separate RAID card solution. Good luck.
LPB

K8N Neo4 Platinum (7030) issues with new CPU

I was running a 3000(754). It was running just fine, I decided to swap in a 3700. I can't get to post or anything. Everything comes on(fans, lights ect...). I can put back in my 3000 and it works fine. I have updated the bios. Is this CPU supported? Or is it a dead cpu? Thanks for the help.

Quote from: coreystang on 03-July-07, 00:55:53
Sorry for the lack of info, I have updated my sig. Please let me know if any other info is needed. Does moving the jumpers clear the Bios or the CMOS? I have done that. I will take the battery out tonight and see if that works.
don't forgot to remove power cord from the PSU before Clear CMOS.
provide full details about your newest CPU which you are tying to install.
check for bent CPU pins too.
what shows your D-Bracket?

MSI k8N SLI Platinum - dead??

Hello,
I have started the PC as per usual. Pushed the power button... nothing. Then again... nothing. Then I swithed off from the switch near the mains entry. and switched on... PC started however I get nothing on the screen. No beeps.
I have an Antec Truecontrol 2.0 power supply, an MSI K8N SLI Platinum (socket 939) with AMD Athlon, 2 GB Corsair TWINX Ram, three HDDS SATA, Raptor 75GB as Primary (C:) and another two WDS. Video Card: BFG 7800GTX+ 256MB OC, PCI - Express.
System has functioned Ok for three and a half years at least. I have replaced the Northbridge Fan from the beginning with a Blue heatsink - I believe Zalman. No temp issues. No overclocking, I am not using any commander modes etc etc.
When I look at the D-Bracket I get Memory Init Error (RED-GReen-Red-Red). I am pretty sure it is not the RAM. I pulled the RAM, used only one stick... same error.
I pulled the video card out. Then interestingly the system reaches the phase just before booting and the D_Bracket shows Floppy Init error (Green-Red-Green-Green). I tried moving the video card to the second PCI -ex - I also reach the Floppy Error point. I put in a crappy PIC-Ex video card - I reach the same Floppy init point - the floppy actually seeks but does not try to read. Unfort I forgot where I put the Monitor adapter thingy so I can;t check if I get anything on the screen with the crappy PCI-Ex video card. Will get it... soon...
I have a hard time determining whether it is the Video card or the mainboard. I have pulled the battery out, left overnight, pushed the BIOS reset... nothing helped. With Video Card in PCI-Ex slot 1, I get the memory init error. With the card in PCI-Ex slot 2 or with no card or with crappy PCI-Ex, I get to the Floppy Init point.
Could it be that at that point I would be getting a VGA error that I cannot see on the screen ? Why then NO BEEPS? Does this Mobo model not beep, just uses the D-Bracket?
It is important - if it is the mobo I am done for, I have to buy Mobo, RAM, CPU... $1,000. If it is the Video card I may find something 1 slot wide and similar to the BFG ...
Can anyone help narrow this please ?
BTW on the screen I get NOTHING, if I pull out the cable the monitor says - check connection, if I plug it in the monitor goes to power saving.
Thank you Heaps

Quote from: Bas on 19-January-09, 00:17:28
Put a stick of memory in there of el-cheapo brand.
Those Corsairs you have need more voltage to start if I'm not mistaken.
Found out what the prob was - the BFG 7800GTX was DEAD. RMA-ed the card. the MSI Mobo is Ok

On-board Sound Blaster seemingly non-existent on K8N SLI Platinum

Hi,
I have a K8N SLI Platinum motherboard fitted with an Athlon 64 3500+ processor. My problem is that the on-board Creative Sound Blaster refuses to work. In the BIOS there is no mention of it under 'Intergrated Peripherals' as there should be, and attempts to install the latest drivers (on Windows XP x64) results in the installation program telling me I do not have a Sound Blaster. I have upgraded to the latest BIOS.
I guess this is an issue with the power supply, since I can see no mention on the box of it providing a -5V supply. Can anyone confirm that the Sound Blaster will start working if I buy a new PSU with a -5V supply.
Many thanks.

Check out the pics on this thread. https://forum-en.msi.com/index.php?topic=81764.0
If your board has that module then there is another problem. If it does not have it then the powersupply not having the -5v rail is probably the reason.
Good Luck
Jeremy

Is the Hiper Type- R 580 modular PSU compatible with MSI K8N SLI Platinum?

Hey guys, i just recently bought a Hiper Type R 580w PSU after my old PSU went bad.
I installed the new PSU a few hours ago and came across a problem, nothing shows up on screen.
When i turn on the computer, the green light is constantly on including my dvd/rw light.
I double checked everything were connected properly and everything seemed to be connected properly.
The cpu's fan are running properly including the graphics cards and the case's fan but i can't pinpoint whats causing the the green activity light to light constantly including the dvd/rw.
I also tried resetting CMOS but it didn't fix the problem.
So now i'm starting to wonder if it's to do with compatibility issues between the Hiper Type R PSU and my K8N SLI Platinum motherboard.
So i just wanted to know if the Hiper Type R 580 PSU is compatible with the K8N SLI platinum?
I would grately appreciate any assistance.

In short no.
The Hiper Type- R 580 does NOT have a -5V supply line
Although the -5V requirement has been removed from some MSI designs, the MSI page for the K8N SLI Platinum http://msicomputer.co.uk/Products.aspx?product_id=703525&cat_id=77 states:
Quote
MSI Reminds You...
• These two connectors (JPWR1 & JPWR2) connect to the ATX power supply and have to work together to ensure stable operation of the mainboard.
• Power supply of 450 watts (and above) is highly recommeded for system stability.
• For ATX 12V power connection, it should be greater than 18A.
• For this model, you must use the power supply that with a -5V pin supply.

K8N SLi Platinum USB keyboard boot issues

Hello, I have a K8N SLi Platinum connected via an Aten US221 USB switch (http://www.aten-usa.com/?product&cat=804&Item=US221) and a Kensington USB hub to a Logitech MX518 mouse and a Logitech multimedia pro keyboard. I use this to connect the same two input devices to two computers and toggle. Previously I used a keyboard to each, with a Dell PS/2 used on the MSI motherboard.
The problem is that the MSI motherboard fails to detect the keyboard every other boot or so. It doesn't matter if I unplug the Aten switch, the USB hub or even connect it directly to the USB root hub. The only thing that solves it to restart the MSI computer over and over until it decides to start working. And I need the keyboard since I have a bootloader (GRUB) that I select which OS to boot with. The switch and keyboard works without a hitch on an older Dell computer which is also connected in tandem.
Since I need both mouse and keyboard on a single wire I cannot use a USB-to-PS/2 connector. I've found several posts here which suggests this motherboard is buggy, if that's the case shouldn't MSI issue some sort of BIOS patch?
Sincerely, Martin "xarragon" Persson

Might work.
I don't like the inconsistency you describe: working sometimes and after a lot of reboots. Would you say your system parts, please. Troubleshooting this in your end must include finding a situation where it never works, and when it always work. For example, if you don't have the mouse connected at all, if you don't use the hub, etc.
Not saying motherboards can't be damaged, specially port end, but the hub thing is a more likely culprit.

[Resolved] No boot with K8N sli Platinum & AMD 64 X2 3800+

Hye,
I've received these new stuff last night (everything is good until here) :
- Antec Sonata II 450W
- MB MSI K8N SLI Platinum
- Proc. AMD 64 X2 3800+
- GC Sapphire X800 XL 256Mo
I've assembled all and turned it on... No bip... but all the fans are turning... and the screen says "No signal" and becomes black ( and me )
Can someone help me? Please?
On the MSI site, I also found this :
http://www.msi.com.tw/program/products/mainboard/mbd/pro_mbd_cpu_support_detail.php?UID=641&kind=1
Maybe the proc. and the Motherboard are not compatible? Has someone already tried this combinaison (MB+Proc.)?
My Thanks in advance.

Quote from: darinn on 12-November-05, 03:22:08
I will ask the sellers if they can update the Mobo for me.
But with the last version of the bios, will the mobo accept the dual-core with this proc. AMD 64 X2 3800+?
And if it's not possible I'll change the mobo.
Thanks .................................. again.
Pretty much any SLI motherboard supports the X2 3800. MSI is just really pathetic sometimes. So, I had the Abit AN8 SLI before and their latest BIOS (17) supports all X2 CPUs. But Im sure most other brands support them too.

MSI K8N SLI Platinum crashed with my videocard

Hi. I don't speak english very vell, so sorry
A bought an MSI K8N SLI Platinum mainboard, 7800 GTX Videocard and I don't know use it with NON SLI mode If the SLI card there in NON-SLI mode, my pc isn't run. Just black screen, and the D-Bracket is show, that the booting is stopped in memory-control (second LED is red.) If I turn my SLI card for SLI mode, accordingly the PCI-E bus is 8x and my PC is run.
My problem is that, that I don't know run my pc in PCI-E x16
I tried 6 BIOS, but always was this is the problem
Ha van itt magyar ember, akkor magyarul a probléma:D:
Szóval van egy ilyen lapom, de nem tom használni 7800 GTX-el. Egyszerűen nem tudom használni non sli módba, a kép mindig fekete és memória-ellenőrzésnél megáll sli módban meg megy a gép, de csak 8x-os üzemmódba. ugyan ez a hiba egy 6600 gt-vel is. Szóval helllllp

Quote from: ChakkaSol on 30-October-05, 08:57:50
First, search the internet for a free translater program and cut n paste. Second, you need to place the graphics card in the pcie slot next to the cpu. Third, you need to make sure the SLI switch card is placed "non-sli" with the arrow pointed towards the graphics card. Finally, you need to make sure your SLI switch card is fully in place so the copper teeth dont show (I made that mistake and my rig didnt boot either). Just my 2 cents.
1st -- ok
2nd - the video card is there next to the cpu in 1st PCI-E bus
3rd -- the SLI switch card is placed non-sli with the arrow pointed towards the graphics card.
fin --- well, i have no idea about this, 'couse after i've removed the card, i could not push it back to its place fully anymore, so the copper teeth show up. I also tried to force it with a screwdriver, but it didn't work. but i can turn on the card holder

Another little niggle with the MSI K8N SLI Platinum

Hello, I have just been benchmarking using Everest.
I did a mem read test and the result below is wrong, I have an amd64 venice 3200.
I had run this test earlier in the day and it was showing the 3200.
CPU   CPU Clock   Motherboard   Chipset   Memory   Read Speed
Athlon64   2000 MHz   MSI K8N Diamond / K8N SLI Platinum (MS-7100)   nForce4-SLI   Dual PC3200 DDR   5270 MB/s
thanks
ps. I have just noticed that outlook express is taking twice as long to open :(
pps I must have had to much to drink, or something just got logs from mirc and here is what it said
Athlon64   2000 MHz   MSI K8N Diamond / K8N SLI Platinum (MS-7100)   nForce4-SLI   PC3200 DDR SDRAM   3045 MB/s
This is what it is reading after sorting the ram stick problem out.
CPU   CPU Clock   Motherboard   Chipset   Memory   Read Speed
Athlon64   2000 MHz   MSI K8N Diamond / K8N SLI Platinum (MS-7100)   nForce4-SLI   Dual PC3200 DDR   5259 MB/s
Sorry for time wasting

Sorry flow, took to long to edit post
https://forum-en.msi.com/index.php?topic=88965.0
this explains a little, and yes I have just built this comp, first attempt at a serious upgrade. Apart from problems with faulty stick of RAM in the beggining everything has run smoothly.
Then I discovered benchtesting and as I said earlier, am a bit how can I say it, mellow so thanks for the reply, and I hope you are still here when I attempt to overclock
I knew I should have come here first

Problems with older PCI-Videocards on K8N SLI Platinum ??

Hi there,
i just recieved my K8N SLI Platinum (without NEO) yesterday. Unfortunatly my new PCIe-Videocard isn't here yet,
so i just built my rig with an old S3 Trio64 to install Windows etc. and to have at least my PC for some surfing and so on...
The problem is:
The Card is marked with an ! in the device-manager. It says the card couldn't get its required resources, and that i'd have to
disable some other device of the system first to fully use the videocard. I checked for IRQ's, but the card has an exclusive one.
I put it in the second (middle) PCI-Slot on the board. Due to that error, the drivers are not installed correctly and the performance
of the display is ... well its even to slow for scrolling pages while surfing ... thats realy anoying, and my PCIe-card will not be here
until the end of next week
I even manged to get another old PCI-dinosaur, but with no luck. The same Problem persists. So i think it's some problem with
the board or some iossettings. The only thing regarding display in the bios was the PCIe / PCI switch which is correctly set to PCI.
So if anyone knows how to get an old PCI-card running in that board, please help me
[ApoC]

Well,
"f***ing up" the OS is not a problem, i got a GHOST of my perfectly fresh & clean OS.
I have disabled:
both SATA-Controllers (still running on good old ATA Samsung SpinPoint P80)
the FireWire-Controller (which is shown in Windows anyways )
I changed the videocard from PCI 2 to PCI 1, with the only result that it shares IRQ with the OnBoard-Soundblaster in slot1.
In slot2 it gets an exclusive IRQ. The problem is, i can't even see what resources are making trouble since Windows doesn't
show any information in the cards resource-infos but that it ain't working (say what?)
*sigh*
[ApoC]
Edith says:
I remember problems with the APIC-Mode on many nForce-2 Boards. Could this still be a problem? Any infos on that matter yet?

Troubles with SB Blaster onboard sound (MSI K8N SLI PLATINUM)

Hi guys, sorry for my poor english (I am Italian )
The SB On Board sound of my k8n sli pt works only with the digital sound output; why????
Other signals are completely mute (mic, line in, line out)
Is my mainboard broken??? Help me plz.....

Quote from: Menego on 18-March-05, 18:43:13
well unfortunately i have a 20 pin power supply but i took the 20pin to 24pin device Doesn't it work correctly?
The 24 pin spec requires the -5v pin to have no connection. If you use a 20 to 24 pin adapter lead the -5v pins are not connected. You can try plugging the 20 pin plug into the 24 pin socket offset to one side. Many report having no problesm doing this. Alternatively you can try adding you own lead to the adapter to connect the -5v pins.

2nd K8N SLi Platinum motherboard just died

Hope somebody else has experienced this - now on my 3rd board. A bit about my system:
Msi K8N SLi Platinum motherboard
2 x Seagate Barracuda ST3200822AS 200Gb Hard disk
Antec PSU True Blue 480w
1 x AMD (Winchester) Athlon 64bit 3200+ CPU
OCZ Dual Channel Kit 2x512MB DDR400 Ram
128MB Gigabyte GV NX66T128VP Graphics Card
Running MCE 2005
I built my first system running Media Center 2005 a few months back. Very stable. Used to put it into S3 sleep mode each evening and wake up the next day. Never any problems. CPU temp ran about 47degC. Never did anything stressful on it, no games just watched tv with a tuner card and played mp3s.
One day it wouldn't wake up, wouldn't post, no beeps nothing. cpu fan spun briefly (2 secs) and died. I stripped it down to bare essentials (1 stick ram, cpu). Tested PSU - fine. Tried out of case, again no joy, so I RMAed. Put it down to a bad board.
So I installed the new board - it worked fine. Must have been a bad board. Great! It ran for another month and the same thing happened, it just would wake up one day! Now I'm worried, am I doing something wrong with these boards, are they getting too hot? How come they fail when they are switched off? Is it a bios thing? - I tried resetting the Cmos, no joy there.
Any way that I can update the bios when they are in this state?
Any ideas - cheers Richard

richardwilshire...here is a list of many potential non-compliant APM features you may want to look at, and note that these are carry-overs from Windows 2000, the foundation of WinXP:
Key APM Components and What They Do
APM BIOS: Placed in ROM or flash by the OEM. Does most of the real work of powering the system on and off. The operating system can call the BIOS, and it either works or it doesn't; its operation is opaque to the operating system. The APM BIOS must be turned on using the BIOS setup utility for APM to work. If the APM BIOS is unstable, it may be necessary to turn the APM BIOS off using the BIOS setup utility, in addition to turning off Windows 2000 APM support. The APM BIOS should be configured such that timeouts are either turned off or set for the longest period possible, so that the operating system can control timeouts instead of the APM BIOS.
Ntdetect.com: It detects whether the APM BIOS is present before booting the operating system, determines whether Windows 2000 can use it, and reports the results of detection in the registry.
NtLdr: Restarts APM upon resume from hibernate, if APM was active before hibernation.
Ntapm.sys: A Windows 2000 driver that hooks the system and the APM BIOS together. It includes certain system operations for dispatch to the APM BIOS, and it polls APM BIOS events and status. Note than when the APM BIOS presents an event (such as suspend or power off), Ntapm.sys catches this, and then issues an NtInitiatePowerAction call, which tells the operating system to respond appropriately. At the end, the Windows 2000 power manager calls into the HAL, which calls back into Ntapm.sys, which calls the APM BIOS. In this process, almost all operating system and driver power code is the same between APM and ACPI.
Hal.dll: Windows 2000 APM support works only with Halx86, which is the only HAL to have the hooks needed to call into Ntapm.sys. It's also the only HAL relevant to important APM machines in the market.
Apmbatt.sys: This emulates a battery unit so the system battery status code can work.
Power Applet: The Control Panel applet that allows the user to enable or disable APM support on a computer. This is the only supported way to turn operating system APM support on or off.
Biosinfo.inf: Windows 2000 file that lists machines on the Autoenable APM list and the Disable APM list, and also lists the BIOS detection sequences used to match them.
Key Elements in the Registry
Ntdetect Reporting. The data about APM that is discovered by Ntdetect.com is reported in the registry using a Multi-function adapter (MFA) entry in the system description of the hardware tree. To find this, look in HKEY_LOCAL_MACHINE\ hardware\ description\ system\ multifunctionadapter.
There will be a set of keys there named 0, 1, 2, 3, etc. Each of them will have value entries named Component Information, Configuration Data, Identifier, and so on. Find the key whose Identifier entry == "APM". The "Configuration Data" entry of that key will contain the data on APM found and reported by Ntdetect.com. If the key is absent, then APM was not found. The contents of this value entry are reported in sdk\inc\ntapmsdk.h.
Running Apmstat.exe -v will dump this structure, for machines where it's relevant. For machines where it's not relevant (multiprocessors, not x86, not halx86, ACPI is on, and so on), Apmstat.exe will report that.
Biosinfo vs. Machine-Specific Info. The results of machine-specific detection versus Biosinfo.inf are stored in HKEY_LOCAL_MACHINE\ System\ CurrentControlSet\ Control\ BIOSInfo\ APM. If the "Attributes" value is 1, the machine's APM BIOS is "known good" and the machine is on the Autoenable APM list. If the value 2, the machine's APM BIOS is "known bad" and the machine is on the Disable APM list. Otherwise, the machine is neutral.
Running apmstat will report whether the APM BIOS is known to be good, known to be bad, or is neutral.
HAL Reporting. If the HAL is Halx86.dll, the registry key HKEY_LOCAL_MACHINE\ System\ CurrentControlSet\ Control\ ApmLegalHal will have a value entry present with data of 1.
Running apmstat will report if this is not the case.
ACPI Reporting. If the machine is an ACPI machine, there will be a services entry for ACPI under (HKLM\System\currentcontrolset\services\ACPI) with value Start == 0. This is telling the system to load and run Acpi.sys at phase 0. If this is not present, the machine is not being run as an ACPI machine, even if, perhaps, it should be.
Running apmstat will report a machine as an ACPI machine if it sees Acpi.sys has Start == 0.
UI Elements
Power Applet APM Tab. The Control Panel includes a Power applet. If the APM is installed at all (enabled or disabled), there will be an APM tab in this applet. You can turn APM on and off by checking the box in this tab. This is the only recommended and supported way to do that. Turning APM on is an on-the-fly Plug and Play action; turning it off requires a reboot. If the tab is absent, it's an ACPI machine, an APM Disabled machine, or the machine simply doesn't have APM.
Standby on Shutdown Menu. If APM is turned on, there will be a Standby entry under the Shutdown option when the user presses CTRL+ALT+DEL. There may also be a Hibernate entry, which is a separate function. (Hibernate can work even if neither APM nor ACPI are present.) Standby under APM has the same use as under ACPI.
Battery Status Icon. If the battery display is turned on in the Control Panel Power applet, there will be a Battery Status icon on the system tray, which works about the same as for ACPI. Note that an APM machine always reports a single composite battery, regardless of how many are present or what the machine reports. (Windows 2000 uses the unified/composite number, because this is thought to be more reliable on a wide range of APM BIOSes, and is simpler.)
Power Button. On most APM machines, the power button, a sleep button, or the like, can suspend the machine (place on standby). Most require the power button to resume, though at least one will come back with a keyboard touch. Windows 2000 APM does not support custom power buttons.
Tools
Apmstat.exe: As of Windows 2000 RC1, Apmstat.exe is included in the support directory on the Windows 2000 product CD. Support personnel and expert users can run this utility to determine status.
BIOS Setup Utility. Essentially all APM machines will have some sort of machine setup/configuration screen, usually accessed at boot by pressing ESC, DEL, F1, F2, or F10. Support personnel and expert users may be able to improve system behavior by changing or disabling APM options.
Note: Be warned that some APM BIOSes will turn themselves off if all timers are disabled. In this case, it's best to set all timers to some long timeout value.
APM BIOS and Kernel Debugger. Some APM BIOSes will refuse to suspend if the kernel debugger is active on one of the system COM ports.
Event log. If an APM_SETPOWER call fails (that is, a standby/suspend fails at the APM BIOS interface), then Ntapm.sys will write a record into the system event log, with data reporting that this happened and whatever error code the APM BIOS returned. This information is sometimes useful if a machine is refusing to suspend because of activity on some port that isn't obvious to the user.
NOTES:
• APM support is not allowed on server products. This means that the APM tab will not appear and that there is no APM support in Windows 2000 Advanced Server or in Windows 2000 Datacenter.
• APM will not hook up the standby vector on machines that do not have batteries. This means that on machines that do not have batteries, standby will not appear as an option on the Shutdown list, and will not be available as an operation.
• Hibernate is independent of APM or ACPI; hibernate can be used on machines that do not have either APM or ACPI.
• To get the battery status icon, you must turn it on with the Power applet in the control panel.
• To get hibernate, you must turn it on with the Power applet in the control panel.
Suggestions for Problem Resolution
The following provides guidelines for support personnel or expert users who are troubleshooting APM support on a system running Windows 2000.
1.
Make sure the user has APM turned on, hibernate turned on, and the battery icon turned on.
2.
Make sure that APM BIOS screen blanking is turned off. This will often make the system seem to behave badly when problem is only that the screen is black. (Use a screen saver of BLANK to get the right effect.)
3.
Run Apmstat.exe. Its output will often make the issue obvious (trying to run APM on a multiple-processor machine, for example).
4.
If the machine is a desktop, it will rarely run APM well, but you can get 90 percent of the value by using hibernate, which does not require either APM or ACPI to work.
5. If Windows 2000 APM has been turned off, and the machine is still not stable, try turning off the APM BIOS itself in the machine's setup screen.
6.
Some machines will work better with Windows 2000 APM turned on, because this puts the operating system more in sync with the system's APM BIOS.

K8N SLI Platinum: Shutdown issue with 3.5 BIOS

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