K9A2 Platinum Audio and Video Driver problems.

I put together my new rig last night and am having a lot of problems with drivers. The rig installed windows XP SP2 in about 10 minutes though
Rig:
MSI K9A2 Platinum Bios 1.3
Phenom 9850 BE
G.SKILL 1066 5-5-5-15 2T
MSI HD 3870 OC
WD Raptor
CoolerMaster 550watt
Several fans to keep cool air flowing.
My problem is that I can not find good audio or video drivers. I started by trying the audio drivers included with the board, but they would not complete the install. I ended up downloading audio drivers from the MSI site, however they also would not install with the "#-0001" error message. I followed the instructions on the forum: https://forum-en.msi.com/index.php?topic=115396.msg866810#msg866810 including installing the MS HD Audio Driver Hotfix but still cannot get sound working.
To further complicate my problem the 3870 has HD onboard, which makes a second instance of Microsoft UAA HD Audio driver in the device manager, and also tries to find drivers for bits of it's audio hardware.
Currently I have disabled on-board audio completely through the bios, and now everytime I boot-up I get new hardware found for UAA HD Audio, and also some Media interface. Clearly this is the HD on the 3870, however I can't seem to get drivers installed that will agree with the hardware thus the message continue to pop-up!
Does anyone have suggestions or similar experiences?

Quote from: AMDloyal on 24-April-08, 09:56:10
Thanks for the links.
The standard AMD ATI Drivers + South Bridge chipset drivers worked flawlessly. I've made a clean run through 3dmark06 so i feel good about them.
As for the audio.
I've worked through both of those suggestions but haven't gotten anywhere. A few times I have been able to get the drivers to install without the "error code -0001" message, but that doesn't give me sound. Under device manager I still end up with yellow exclamations. It seems no matter what I disable or try to do nothing works. I've tried updating drivers manually like was explained in the first link, but when the update is complete I get the messages lile: "There was a problem installing this device MEDIA An error occured... The data is invalid"
Does anyone know if this indicates a hardware of driver problem?
"Thanks for the links.
The standard AMD ATI Drivers + South Bridge chipset drivers worked flawlessly. I've made a clean run through 3dmark06 so i feel good about them."
you are done well.
As for the audio.
I've worked through both of those suggestions but haven't gotten anywhere. A few times I have been able to get the drivers to install without the "error code -0001" message, but that doesn't give me sound. Under device manager I still end up with yellow exclamations. It seems no matter what I disable or try to do nothing works. I've tried updating drivers manually like was explained in the first link, but when the update is complete I get the messages lile: "There was a problem installing this device MEDIA An error occured... The data is invalid"
Provide screenshot from Device manager.

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Intel Chipset:
ftp://ftp.hp.com/pub/softpaq/sp36501-37000/sp36880.exe
Intel Graphics:
ftp://ftp.hp.com/pub/softpaq/sp38001-38500/sp38326.exe
Realtek 8139 Lan:
http://tinyurl.com/2qva6t
MS UAA Hotfix:
http://www.mediafire.com/?4ben9zlesng
Conexant SmartAudio 221:
http://cid-3f10d7c1771f7efe.skydrive.live.com/browse.aspx/Public
Unzip to a folder...use Device Manager.
From Device Manager,right click "Audio Device on High Def Bus",choose Update driver,
No to connect,
Install from a list or specific location,
Select Don't Search, I will choose the driver to install,
For the Hardware Type select 'Show All Devices'
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Next...browse to the unzipped folder and choose the "WiSVHe5.inf".
Ignore XP when it complains.
Reboot.
Conexant Modem:
ftp://ftp.hp.com/pub/softpaq/sp37501-38000/sp37982.exe
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Audio and video sync problem

Hi,
I have a problem with audio and video synchronization. I'm using Merge class to merge video and audio tracks. But audio track can be shorter then whole video track (for example video length: 2 min., audio length 1 min.). When I merge them everything is OK. After that I'd like to concatenate more tracks (generated from merge) into one final video file. For this purpose I'm using Concat class.
But here is the problem, after I concatenate all these tracks then the result video is OK but audio is synchronized right after the previous audio track ended. (If I have video1- 2min. audio1 - 1min., video2 - 2min., audio2 - 30 seconds, then second audio2 starts in 1,30 min right after the first audio track. But I want to start it when the second video2 starts.) Do you have any ideas??
Merge class http://java.sun.com/javase/technologies/desktop/media/jmf/2.1.1/solutions/Merge.html
Concat class http://java.sun.com/javase/technologies/desktop/media/jmf/2.1.1/solutions/Concat.html
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0x19d159e0: State change from AVChatNoState to AVChatStateInvited.
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[email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
[email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x19d159e0: State change from AVChatStateConnecting to AVChatStateEnded.
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0x931db000 - 0x931f6fff com.apple.DirectoryService.Framework 3.2 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93246000 - 0x93246fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93248000 - 0x938fefff com.apple.AppKit 6.4.8 (824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93c7f000 - 0x93cf8fff com.apple.CoreData 90 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d31000 - 0x93de9fff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e2b000 - 0x93e2bfff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e2d000 - 0x93ffffff com.apple.QuartzCore 1.4.10 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94050000 - 0x94091fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94099000 - 0x940d3fff com.apple.opengl 1.4.13 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9410f000 - 0x94157fff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x94161000 - 0x9419ffff com.apple.vmutils 4.0.2 (93.1) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x941e3000 - 0x941f4fff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94202000 - 0x94240fff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9425c000 - 0x9426bfff com.apple.CoreGraphics 1.258.51 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94272000 - 0x9427dfff com.apple.CoreGraphics 1.258.51 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942c9000 - 0x942e3fff com.apple.CoreGraphics 1.258.51 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x942e9000 - 0x945a3fff com.apple.QuickTime 7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94705000 - 0x9484bfff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x948d7000 - 0x948e6fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x948ed000 - 0x94916fff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9491c000 - 0x9492bfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x9492f000 - 0x94954fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94960000 - 0x9497dfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94984000 - 0x949e9fff com.apple.Bluetooth 1.7.11 (1.7.11f14) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x94ca8000 - 0x94d3afff com.apple.WebKit 418.9.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94d94000 - 0x94e16fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x94e4f000 - 0x9512efff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x952ad000 - 0x952d0fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x96455000 - 0x96455fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9693c000 - 0x9695efff com.apple.speech.LatentSemanticMappingFramework 2.5 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x969cf000 - 0x96aa5fff com.apple.opengl 1.4.13 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x96ac0000 - 0x96ac1fff com.apple.opengl 1.4.13 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x96ac3000 - 0x96ac8fff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96c1e000 - 0x96c1efff com.apple.MonitorPanelFramework 1.1.1 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x97380000 - 0x9746afff com.apple.viceroy.framework 277.0 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x97b9b000 - 0x97b9dfff com.apple.DisplayServicesFW 1.8.2 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x97dc8000 - 0x988a8fff com.apple.QuickTimeComponents.component 7.1.3 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x98ab8000 - 0x98abafff com.apple.QuickTimeH264.component 7.1.3 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x98abc000 - 0x98c65fff com.apple.QuickTimeH264.component 7.1.3 /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.scalar
0x98cd5000 - 0x98d92fff com.apple.QuickTimeMPEG4.component 7.1.3 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x99209000 - 0x99214fff com.apple.IMFramework 3.1.1 (427) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9921e000 - 0x9938afff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/Message

Hi THall12,
Welcome to the Apple Discussions
This is the important bit.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
Binary Images Description for "iChat":
If the process has moved to port 5060 then the SIP data from your end at least should show here.
Which Ports and WHY http://www.ralphjohnsuk.dsl.pipex.com/page3.html
Other Log views
Scroll down this page http://www.ralphjohnsuk.dsl.pipex.com/page16.html
Options to check.
Your Mac Firewall - Has it got the iChat A?V ports if ON ?
Your modem - Have the ichat ports been enabled here ?
Any other router involved ?
Does your ISP block port 5060 for a VoIP service they offer ?
9:12 PM Tuesday; December 19, 2006

Premiere Pro CC 2014 QuickTime Audio and Video Syncing problem

Hi everyone,
I am having and issue when I import QuickTime video into Premiere Pro CC 2014. I've just started doing some editing so I am very new to all of this. I recorded video in Photo Booth on my mac. I exported the file to a .mov file and imported it in to Premiere. When I play the file in premiere everything is fine up until halfway through the video. The video starts to play faster than the audio and everything is off. When I play the video in QuickTime everything is fine. I don't know if I did something wrong when I imported the file but I am hoping for some help. Thank you.

I would be willing to bet the video is recorded as VFR, variable frame rate ... in other words, it creates more frames per second when it needs to for keeping up with screen changes, and less when it doesn't see much changing on your screen. This saves bandwidth of course, BUT ... PrPro is not setup to work well with VFR footage, it really needs CFR, constant FR. So ... highly recommended if your capture program doesn't allow setting CFR is the free program "Handbrake", which you can google for. Use that to convert the footage to CFR, then import that into PrPro.
Neil

Imovie 9 green screen -- audio and video editing problems

I seem to have discovered that once you add a video (the "front" part) to a background using green screen, you can no longer do certain edits on the front part's audio or video.
I tried to do a manual audio fade on a certain clip, and it didn't work. Now I am trying to bring the entire audio for a certain clip down to zero, and even though the little speaker icon shows no sound waves, normal 100% sound is coming from the clip.
Likewise with the video. I tried to do a Split Clip on the front part and it simply didn't work.
Anybody have some words of wisdom? Thanks.

Thanks for the suggestion Brad, that makes sense... However, I was hoping there was a "straight" iMovie solution.
I'd prefer to not have to 1) spend any money and 2) use a program to do something iMovie is already supposed to do.

Buddy won't stick - Audio and Video chat problems

Grateful for advice on a group of problems - possibly related...
My setup -
iMac, OS X 10.5.6, iChat 4.0.7
AIM account
Testing iChat between my iMac and daughter's MacBook.
Problem 1)
I log in on AIM account - can see status of my daughter who I have added as a buddy.
Daughter cannot add me as a buddy - tried when off and on line. She tries to add my buddy name and it flashes then disappears.
Problem 2)
Both logged in, I can invite her to join a text chat with daughter and she can respond.
If I invite her to join an audio or a video chat, my screen says it is waiting for a response from <her screenname>, she receives a message saying "<my screenname> cancelled the invitation".
Other information
I have created a second account in iChat using my wife's screenname and password. Neither of these problems occur. I have compared settings in the Preferences -> Accounts window between the two accounts and they are the same.
All works OK over bonjour, but I need to get this sorted before daughter moves away in a weeks time.
Grateful for your help,
Mike

Hi,
Methods b) and c) should prevent any mispelling of the (Screen) name.
She will now have to check her Block and Allow lists
These are in iChat menu > Preferences > Accounts > Security tab.
There are several options.
The Allow Certain People options is only active when chosen but will block anyone not in the list (Makes them appear off line but she will need to see if the Off Line Buddies (Show Menu) to see those).
If the Block Certain People is selected then those names are permanently blocked even if they are not in the Buddy List But she would not be able to chat with you and you would not see her as being Online.
If you are set to Invisible then she will get the same symptoms but you will appear in the Off Line List.
It may pay for her to delete her com.apple.ichat.AIM.plist
It is in the Home Folder/Library/Preferences
Drag it to the Trash and restart iChat.
ON the Modem front.
You have a Router/Modem combined device that is also Wireless.
There is no other router.
By default most Netgears do UPnP. This means Port Forwarding or Port Triggering that is offered by some is not active (And does not need to be)
On the WAN Page of the set up pages they tend to need to be "Allowed to Respond to Pings on the WAN Port" (this is the Wide Area or Internet side port/socket/jack to the outside world)
On the same Page I would also suggest Stopping the DOS or SPI Filter that is mentioned.
Effectively the Macs should show in System Preferences > Network the IP something like 192.168.0.2 for you and 192.168.0.3 for her and the "Router IP" as being 192.168.0.1 from both. (I say "Router IP" like that as it is in fact the Modem's IP on your LAN)
8:01 PM Saturday; February 21, 2009

Audio and video sync problem Cs4

Hello!
For the latest 5-6 years i had the same problem.
Video and audio goes out of sync if I capture more then about 10 minutes. The same if I export more then about 10 minutes.
It doesen´t matter what camera I use.
We have 3 different ones
Sony Hvr-A1e, Trv950 E, Pdx 10p
It doesen´t matter what computer I use. Right now we use imac 2.8 Ghz Intel Core 2 Duo. I have tried with PC the same problem.
We always upgrade the Premiere program.
It doesen´t matter if I record Dv Sp or HDV. The same problem.
The process looks normaly like this.
Record in Dv SP Ns48k or HDV1080i
Sequence Presets
Dv PAL Widescreen 48khz
or
HDV 1080i25 (50i)
What makes it even more confusing is that sometimes we capture 30 min in premiere and then when you play it in VLC it is not out of sync but it is in premiere???
I have seen Threads about this but no solution.
Everything works fine if we record shortclips and export less then 10minutes but when we try with longer projects 30 minutes or longer it have NEVER worked. That is the most strange thing. If it works with short projects It can´t be my settings that are wrong or???
Sorry for my terrible English

Unfortunatly I can´t find this program for mac but maybe there are something similiar "out there".
Strange that Adobe can´t fix this???
Thank you anyway! :-)

Audio and video synch problems

Whether I am recording a video or in a live chat, the audio is off from the video. Customer Support said to just try some of the different compression options. I tried that, but nothing seems to work. Does anyone have any suggestions?

Hello and welcome to the forum,
Lot of users have a Blue Yeti, even the evangelists do use them. Where is the problem, because to me it is not clear if it is linked with the micro or with your work flow.
When I'm creating a video demo I will do a temporary narration during the capture process, so that the timing is about correct for the video. It helps if you have some sort of script ready at that time. Then I will do the proper voice over (mostly using Audition) and replace the temporary narration by the final one. Perhaps some more sync is needed, but often I have to edit the video demo because I want to insert static objects, split video, etc. Here is an example of such a video:
http://www.youtube.com/watch?v=M3nKi-DB6Fw
Lilybiri

Audio and video stutter problems with .mov

Hi there, guest newbie here…..
I’ve searched high and low for a solution to this problem but with no luck.
Once upon a time I updated itunes to version 7 I think it was, and it caused all my tracks to stutter on playback. I then reverted back to 6.whatever and it solved the problem. I have been enjoying a stutter free life ever since…..until….
I bought a tutorial DVD made up of lots of .mov files, when I tried to play one the video and the audio stuttered.
However, when I fired up itunes, tracks in there played fine.
Maybe it was the dvd?? So I put it in my laptop and it played fine!
OK….. so I updated everything to their latest versions (Jan 09) on the other computer including:
Quicktime
Adobe Flash
Soundcard (RME Multiface)
Graphics card (Geforce FX 5200)
I even tried using different media players to play the .mov files.. but NOTHING WORKED.
I’ve played around with settings on each player i.e. ‘safe mode’ on quicktime, but again nothing worked. In fact this setting auto switches back to what it was when I try to play the file.
Is anyone experiencing the same problems and does anyone have any more solutions to this problem????
Many thanks in advance

Sounds like his cashe is full. Clear his cashe out. You can do that in internet options and depending on the version of IE if that's what he is using you will find a option in there to delete temporary files. Delete everything from there, then restart IE, and he should be good to go.

Major Audio and Video sync Problem

Hello World of FCP Users,
So heres my issue and I hoping you guys can help me out.
20 Years ago we recorded a play using an old VHS camera. We captured this footage into IMovie 09. The audio of this movie is awful and really hard to hear anything. Everything is too loud.
However, we did record the audio on a cassette deck with amazing sounding audio. The audio sample rate of this in FCP is 44.1 and the audio in imovie (which was later brought into FCP) is 48 khz. We can sync up the audio which looks great but once we play the video back in FCP, it starts off great but then slowly drifts out of sync.
We did however try to resample both audio tracks in Soundtrack Pro but still gave us the same result.
Any idea here?

The usual answer is to break up the video into segments that are short enough to hide the audio drifting out of sync or short enough to have a reasonable loss of sync, say, 15 frames or so. You are going to apply speed adjustments to the audio tracks to match the video tracks.
If your audio is out of sync at the end by, say 10 seconds, you've got break up the video into about 20 pieces and individually resync each. Unless you can tolerate what might be a noticeable pitch change and then you just adjust the whole clip.
bogiesan

IChat Audio and Video not working correctly...

Hi.
I recently upgraded to Snow Leopard. Before upgrading, I was able to video chat with little to no problem with family over iChat. I just tried it again today for the first time since upgrading to Snow Leopard and the audio is barely working (can only make out every few words, if that), and the video is extremely distorted to where you can sometimes not even tell there are people there. It gets all pixelated and weird. I tried doing the chat with Google Talk and then again with Skype, and had just as many problems with those. My family is using a Mac with an older OS, and they can see and hear me perfectly fine. I'm not sure if the problem is with my computer or with theirs, or if it's just a communication problem, but any ideas would be really helpful. Thanks!

After iChat developed missing audio and video pixellation problem post Snow Leopard installation at my mother-in-law's machine (and ours), I tried the usual decrease the bandwidth fix to no avail.
The solution that actually fixed the probem was to turn off port forwarding protocol on her Time Capsule and our Airport Extreme. Things are now working smoothly even at 500 kbps settings on both ends.
An interesting aside... Turning off port forwarding for ssh to her machine doesn't kill the ssh port tunnel from the outside LAN to her mac. It looks like iChat and the Time Capsule keep an incoming ssh tunnel open even if you have disabled port forwarding on the Time Capsule. I suspect this "secret" opening of ports is the magic of why iChat and screen sharing have been so much easier to set up when a Mac is behind an Apple router. 3rd party routers need ports manually forwarded to the Mac. Apple routers just worked ---- and it looks like Apple does it by invisibly opening ports on their routers when a Mac runs iChat.
Pretty nifty, but also silently opens a security hole that you may THINK you closed. SL seems to trip up over this arrangement when you also turn on Port Mapping Protocol and manually assign ports to forward.
At any rate, it wasn't the data rate, it was a new bad interaction between the Apple Router's Port Mapping Protocol and iChat 5. Turn off PMP on the airport and all becomes well once more.

SCCM 2012 Client and Workstation Audio and Video Problems

SCCM 2012 SP1 environment.
We have pushed out the SCCM Client successfully to our systems - however we have found that on some computers the SCCM Client is causing an audio/video problem - specifically it appears to be with computers that connect monitors via DVI. As an example,
on my laptop (Dell e6420, Win7 x64) I have a docking station that connects my laptop to 2 external monitors. With the SCCM Client installed I cannot listen to music or watch videos - the result is an unusable choppiness/stuttering listening to music
and with a video the audio and video get out of sync. As well, my mouse no longer functions smoothly - it jumps around. This happens whether accessing content from a website or simply a local file on my computer. If I uninstall the SCCM client,
the issue goes away entirely. I have tried disabling the SMS and Remote control services but doing so does not resolve the issue, only a client uninstall. Note that this only happens when the laptop is on the docking station - with DVI - it doesn't
happen when the laptop is running without an external monitor or if plugged into an HDMI output device.
At first we believed this was limited to this model of laptop in our environment (Win8 or Win7 - both result in the same problem), but now we are hearing about "audio and video issues" on Dell 990 workstations as well. I believe these stations
have DVI connected monitors. Driver updates do not appear to resolve the issue.
Has anyone experienced this in their environment? Note that this happens on imaged workstations and workstations installed from a vanilla Windows 7 or 8 CD.

Try installing the client without Silverlight and see if it helps (this is only used for the Application Catalog).
ccmsetup.exe /skipprereq:silverlight.exe
Gerry Hampson | Blog:
www.gerryhampsoncm.blogspot.ie | LinkedIn:
Gerry Hampson | Twitter:
@gerryhampson

Skype V. 7.6 (409) Mac audio and video problems

I am getting inconsistent problems with audio and video. Here are the problems when calling three different contacts.
1. Audio to Audio worked fine with my first contact, but trying to add video crashed the audio. This happened when I tried to add video, and also when the other person tried to add video. These same problems persisted regardless of who called whom. In the end, we had a good audio to audio conversation and were also able to send messages and share files without problems.
2. My audio and video were received by the second contact, but I could not receive audio or video from them. These same problems persisted regardless of who called whom. In the end, I used audio and video while the other person typed messages in response.
3. My audio and video were received by the third contact, and I could receive their video, but they could not hear my audio. These same problems persisted regardless of who called whom. We didn't bother trying to continue our conversation.
So, I checked all my settings to ensure audio and video were properly set up. Also, I made a successful skype test call. It is very puzzling to me since the results were inconsistent with each of these contacts. If the same problem existed at my end, then I could expect a hardware or driver issue on my computer, but sometimes the other person had the problem, I think. Can anyone help? Cheers

Lueh, try the steps outlined in the KB below. Looks like there is an issue with the full text index that can be resolved by removing/rebuilding.
http://blogs.skype.com/2015/03/18/skype-7-6-for-mac/
Please feel free to get in touch if you need any help.
Cheers,
Lando

K9A2 Platinum Audio and Video Driver problems.

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