K9A2 Platinum latest drivers issue.

I have here a K9A2 Platinum, a Phenom II 940 with default clocks, a pair of Kingston 2Gb modules running DDR2-1066 5-5-5-15 @ 2.2v, a GeForce 8800GTS 640Mb and two Seagate 7200.11 drives in AMD RAID.
All runs ticky using the drivers from the supplied CD. However, there's an updated set of drivers (ati_system_drive_mb). Installing these results in a critical stop (BSOD) right at the start of the boot process, probably when it loads the RAID driver (dratted XP won't tell me which module is responsible). Oops!
I note that the installed RAID driver (ahcix86) is 2.5.1540.48 and the one in the new package appears to be 3.1.1540.81
Oddly enough, attempting to update the RAID driver manually results in XP swearing that the INF file "does not contain information about your hardware", although the INF appears identical to the earlier version bar the version numbers in there.
Anyone else seen this behaviour?

Quote from: Bas on 25-February-09, 22:19:57
SMART isn't always working.
And drives don't have to give noises and such to be broken.
Sometimes you simply don't notice it but have BSOD's.
Why updating the driver anyway if the older one is stable?
Yes, I'd come to the same conclusion as that last as well. 
However, things have now moved on. Firstly, it's definately the SMBUS driver. Installing that gives BSOD on boot, leaving "as is", everything works stably. I ran the sysinternals "loadorder" utility and found a few drivers being loaded that probably shouldn't be there , which I have removed. Exactly the same behaviour .
The wheels really came off the other day when I put BIOS 17 on. Everything came up, but the RAID array kept "pausing" (whatever I'm running stops, waiting for I/O - the disks thrash like fury - normal service resumed after a few tens of seconds of this). Reverting to BIOS 16 fixes this. RaidXpert logs the odd timeout once in a blue moon (and not when the disks are going beserk with BIOS 17), but nothing frequent enough to be alarmed about. Going back to TCQ from NCQ cures this occasional timeout behaviour completely, but produces slightly lower I/O performance. I'm sticking with TCQ for now.
I'm confused, somewhat cheesed off and about to give up on the SB600 RAID. My next move will be to move the disks to the Promise controller and see if that produces better results (which I'll live with, even though it scotches my plans for an eventual 0+1 setup). During this process, I'll fire the thing up with 'em as plain old SATAs and let Seatools have a play, just in case and to be 100% sure. That's the task for this weekend. If that doesn't turn things around I'll try a full, clean reinstallation of XP SP3 as a test. After that, if things are still fubar, it's new board time...... 

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    Quote
    # AMD Phenom and Opteron Barcelona support improved.
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    HDD: Seagate 1TB HD 
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    Quote from: spectralnubi on 18-November-13, 06:09:27
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    --About tech support in general...one of the most difficult jobs there is in "PC-dom" is long-distance tech support.  Sight unseen, the best technician is still only guessing when he offers suggestions, but the best advice you are likely to get is from people who have long years of experience and who have tackled  and solved many a problem themselves--people like the ones in this forum, as you point out.  The best anyone can do, though, in this situation is offer advice and opinions based on that experience.  As you noticed, people who inhabit a company's "official tech support" are often salaried, scripted employees who can read a problem checklist wonderfully but often have little to no understanding of how the various concepts the checklists cover actually work...  So, yea, often you are better off seeking out a forum for its advice--only going back to the company as a last resort if you've tried everything the people advising you come up with--it's probably time for an RMA at that point (if the product is under warranty) or else purchasing new components (as in your particular case.)  Again, good luck--I loved that board!!!!

  • Question about Raid set up with (SB600) K9A2 Platinum V 1.0

    I am having trouble setting up my raid.  I am using Windows XP Pro and go through the usual set up procedures using F6 command then installing the drivers etc.  Once I get everything up and running installed on Raid 0 the computer works very well for a few days.  Then later BSOD.  The first was a 0000007b stop error, then I got the system back up again only to have it a few days then another BSOD 00000024 stop error.  This time I was not able to bring it back.  I thought my problem was linked to a RAM issue as I was using OCZ PC2 6400 DDR2 OCZ2G8008GQ (2X2GB).  The reason I thought this was when I went to the motherboard site for approved ram, this ram was not there, then on OCZ site it was also not tested, then I went to newegg and used thier motherboard ram compatability screener and it did not show up either.  So I bought the Giel ram and am now trying to set it back up again though I could not get it back still.  So I finally just reformatted the drives (using another computer and a hard drive enclosure)and am getting ready to reinstall everything.  I want to make sure I am using the right SB600 drivers for my application.  I should be selecting AHCI X86 or x64.  This does pertain to the operating system (I am using Win XP 32 Bit) or the processor (I am using the Kuma Athlon X2 7750 2.7Ghz)
    I believe I should be selecting the x86 drivers when installing windows.  Am I right?  I just want to make sure I do not screw anything up so as to bring on the horrible BSODs again.  I realize this could be some driver issue as well that could have caused this.  I did everything I could to make sure it was not the hard drives.
    The last question I have is:  In order to ensure proper operation of the dual channel ram, (I have read the book, still confused a bit), I must install the ram with one stick in the first slot nearest the CPU and the other in the first slot of the opposite color?  In this case Green/Orange slots.
    Mainboard: MSI K9A2 Platinum 790FX
    CPU: Athlon X2 Kuma 7750 AM2+ 2.7Ghz Processor
    CPU-Cooler: Factory Supplied
    RAM: 4GB (2X2GB) G Skill F2-8500CL5D-4GBPI DDR2-1066 Dual Channel
    GPU: AMD790FX
    VIDEO: PowerColor HD4830 512MB GDDR3
    HDD: 2 Velociraptor 150 10000 rpm drives WD1500HLFS
    DVD: ASUS DRW-22B1LT SATA Drive
    Floppy: YES
    Power Supply: CORSAIR CMPSU-650TX 650W ATX12V / EPS12V SLI Ready CrossFire Ready
    OS: Windows XP Pro SP1 (Updated to SP3)

    I was just trying to obtain the fastest load times/install times.  When the machine was first running it was very quick with no cpu temps running beyond 34C, no abnormal performance.  This is my wifes computer though.  Things began to go astray after she updated through windows update to SP3.  I am now using a slipstreamed CD with SP3 already on it.  She said she was clicking on the internet explorer "E" icon and it just shut off.  THen when it rebooted (it was still set that way in windows recovery) it started loading windows then BSOD 0000007b error.  I fixed it by finally getting into windows recovery and running fixboot, then fixmbr, then chkdsk /r /f.  It started working fine again.  Then later maybe two days later it happend again this time wihtout the restarting.  She was working on something else this time and it shutdown again.  This time when it tried ot reload windows I was getting the ntfs.sys issue with a 00000024 stop error.  I could not do the same magic with windows recovery any longer.  When I tried it indicated it repaired the boot, the mbr, but when I tried to run the chkdsk, it gave me disk read errors, such as "this disk has unrecoverable errors".  I used Western Digital test programs on the drives by removing them and installing them into an enclosure and taking them to a good computer.  One drive I could see in windows and it reflected 140G/B, the other would pick up but not in my computer.  It also showed the drive as having the entire quantity as the RAID together had of 298G/B versus the real size of the drive 150G/B.  I just figured that was the drive that was set up as LD 1 in the RAID setup (prior to windows) and possible was the drive with he boot sector on it???  I could get another drive and include it into the array, but then just figure I will have to worry about 3 drives versus 2.  She keeps improtant backup stuff on an external drive.  I will tone down the ram to 800.  Should I set the latency in Bios though to the 5-5-5-15?  or just leave everything at auto like I hade done before?  Though this ram is new and was not in the computer when this happened.  I had replaced the other OCZ Gold stuff and put in the G Skill stuff I have now.  I had previously stated Giel, but it is G Skill, sorry about that.  I may just do what you say, guess sleep on it and decide whether to just install the drives with OS/Programs on one and data on the other. 

  • Is new MSI K9A2 Platinum DOA?

    Bought a new MSI K9A2 Platinum Version 1 MOBO off eBay, installed with spacers between board and case and installed my current hardware. Power came on but, pc would not post. Monitor kept showing no signal, power and HD LED came on for 1 to 2 seconds and Green and White LEDs on MB came on and stayed on. So I cleared CMOS, took out one video card and NIC so was pretty much down to bare minimum, one video card, one stick ram, CPU, HD (SATA) and MOBO but, still suffered same issue. Is MOBO DOA?
    Existing Hardware from my PC:
    Antec Neopower 500 (500 watts) power supply
    AMD Athlon X2 6000+ (3.02 GHz) (Windsor, 90nm, AM2 (940))
    Cooler Master Aquagate Viva CPU Liquid Cooling System
    2 x 1 GB RAM Mushkin: (XP2-8500, Part Number: 996535)
    1066MHz Latency: 5-5-4-12 Parity: Unbuffered
    Voltage: 2.2-2.35V Pins: 240
    Module: 128Mx64 Chip: 64x8
    2 X ATI Radeon 1950 GT running in Crossfire mode (installed both cards in dark blue ports)
    Fujitsu 300 GB HD SATA
    Sony DVD RW
    Bigfoot NIC model: Killer M1
    ATX Case with 4 X 90 MM Case fans
    Initially thought could be the video cards but, owner's guide and MSI Tech Support state that K9A2 can support up to 16X, so I assume that also means it support PCIe 1.0 as well as PCIe 2.0.
    Have read on MSI forum that power could be the issue but, tend to believe if I take it down to bare minimum (CPU, CPU Cooler, 1 Stick of Ram, 1 Video Card, HD (SATA), 2 X 90mm case fans and MOBO)  that it should have booted up at the point.
    Link to new board, MSI K9A2 Platinum, specs: http://us.msi.com/product/p_spec.asp...tinum&class=mb
    Link to MOBO owner's guide on MSI, http://www.msi.com/index.php?func=do...1&prod_no=1332
    Any help or ideas?
    Thanks in advance

    Boombox,
    Good morning and thanks for putting my concerns to rest, like I said before, I have to upgrade a part at time.  Next piece is AMD Phenom II X4 955 (hopefully gets here NLT Tuesday) with RAM I purchased last month and did not want to fry them first time I boot up the system.   Plus I am on Day 2 since switch out of my K9A and still no issues
    Also I must weigh in on MSI's RMA process, overall the process is pretty smooth, my issue is with the replacement MOBO.  Guess after they tested my old MOBO (NEW OUT OF THE BOX), they had to replace it.  Replacement board was USED (assuming until failure by previous owner) and had some "Cosmetic issues", 1. Copper Cooling tube is slightly crushed not sure what that does to air flow and 2.  Half of the IDE pins were bent, I can't see thing in front of me, so I had to take a digital picture of IDE plug and blow up so I could see which way to bend them back.  Figure there would be some sort of QC before return but, guess not......
    Assuming since it all relates to this post, once I install CPU and RAM will let those that have taken time out of their day to help me, know what my latest status is.  Again Thanks to all of you, hopefully I can pay back your help in the future.

  • K9A2 Platinum + crossfire Toxic 3870

    Here are my system specs - I will list these first so you get an idea of my system as a whole to better understand my issue.
    Case:  Cooler Master Cosmos 1000
    Power Supply: Ultra 1000w Modular Power Supply
    Motherboard: MSI K9A2 Platinum
    Processor: Phenom 9600 Black Edition
    Memory: Corsair 4 x 1 GB Dominator
    Video Card x 2: Sapphire 3870 Toxic
    Hard Drive 1: Western Digital 500GB
    Hard Drive 2: Western Digital 150GB Raptor
    Optical Drive: Lite On DVD-RW
    Operating System: Vista Ultimate x64
    Last night, I RMA'd the two TOXIC 3870 video cards because I was having reboot problems with my PC whenever the video cards went under load from a video game.  I tried a nVidia 7950GX2 that I had laying around and I had absolutely no issues whatsoever.
    Even simple graphics tests or movies would cause my system to immediately reboot, upon which my keyboard and mouse would stop functioning until I power cycled the computer.
    I RMA'd the cards for a full refund, but I was curious if there were any other people with crossfire issues with this board or if anybody had any recommendations for a different manufacturer that was proved working?  I looked long and hard and couldn't find any posts of someone listing this motherboard and video card combination.
    I installed Vista X64 just fine, I tried the motherboard and video drivers from the CD, and older and newer versions from the AMD website, from catalyst 8.1 to 8.4, doing a driver sweep in-between each one.  It ran smooth and happy as a clam, until I tried to load any game.  Crysis, C&C3, UT3, WoW, didn't matter.  I also tried a 32 bit version of windows XP for testing and still had the same errors.  Memtestx86 came back fine, and if I swapped the 3870's for the 7950GX2 I had, I could run the installed games just fine.  Also, I tried running the cards not in crossfire mode, and I even removed one card from the setup so only 1 3870 was installed, in the topmost PCIe slot.  No difference.  The issues seemed to follow both cards, regardless of their placement or configuration.
    I wanted to give AMD video cards a chance, I've been an AMD and nVidia fanboy for a long time, and after the AMD/ATI merger, the release of the 3800 series of cards looked promising along with an AMD mobo and Phenom processor.  I decided to take a chance and get the complete spider platform, and I had some expectations for an amazing system.  However, this first attempt has kind of let me down, but I am willing to give a replacement part equal benefit of doubt before I start downplaying the awesomeness of AMD/ATI video cards.  I read a lot of reviews on the TOXIC video cards, rating them to be one of the best choices for the 3870, especially with the mail in rebate price.  So, I tried them, but they did not turn out so well.
    Is there a configuration I am missing?  I believed the system to be a fairly decent build with fairly good components - not the best gaming PC out there but definitely nothing to snuff at.  Would it be better for me to get the MSI 3870 OC or something of the like?  Do MSI video cards/motherboards combo well?  I'm just looking for a little guidance in the video card realm for this motherboard, as ATI is a bit out of my league when it comes to knowing the in's and out's of which manufacturers to choose from and mix & mash motherboard/video card brands.
    Any and all help is much appreciated!

    Okay, got two new HD 3870 Toxic's in from a different vendor than where I previously ordered them (just in case it was bad luck).
    I am still having problems and I am about to go out of my mind.  I really want to just switch back to nVidia, but I like AMD enough that I want to keep giving them another chance, at the expense of my money and time.
    I have tried the following in addition to what I have previously stated:
    After receiving my new video cards, I downloaded the Western Digital diagnostics utility and did a "write zero's to drive" on both of my hard drives.  Then, I reinstalled a nice, fresh, clean install of vista x64.  As soon as Vista installed, I installed SP1, then finished updates and then I installed all of my drivers.
    I have tried using just one single card, in all 4 slots, and both cards, in varying slots, and I am still having problems.  It is hard for me to elaborate effectively as I get a different BSOD almost every time.  The one thing I notice, is that *every* time my computer hangs/restarts, my Logitech G15 Keyboard / G9 mouse stop working.  The LCD of the G15 goes from displaying the "logitech" to being just blank, and it is fully unresponsive after a restart.  I have to flip the ATX power switch on the PSU and wait 5 seconds before the keyboard lights turn off, before I can restart the system and get a response out of *any* USB device.
    This has made me believe that mayhaps my motherboard may be the source of my difficulties.  Does anyone else think so or have any other suggestions?

  • K9A2 Platinum trouble with mouse.

    Hello all, Im having trouble with my K9A2 Platinum and my Razerr Lachesis usb plug in mouse. I have to unplug and plug my mouse in several times a day due to my mouse curser jumping all over the place. I have downloaded the 1.94 razer firmware and still does not work. At first I thought this was a Razer issue, Now I know its a msi issue. I know several people who have the K9A2 and have the same trouble with there mouse. The mice they have are all random and not just razers, different products. I have tried every driver. Old drivers, new drivers, different combinations of drivers and nothing works. Have tried plugging to the back of my Razer tarantule. Have tried different usb ports, nothing. Will take all the help I can get please. I have googled this and have tried everything. To the point if I have to get a new motherboard, trust me it will not be a MSI one. I have spent a lot of money building this rig. Any advise please. Thank you all for reading.

    Enter SafeMode and DeviceManager. What relevant mouse(s) and possibly HID-devices do you find?
    The skipping mouse can come from an auto-starting program or virus. That is something that would not be seen in SafeMode, too.

  • K9A2 Platinum - ATI4890 - Ocasionaly no Signal on startup, no post bios HELP plz

    Hi. I'm having some weird issues, it has only happened tree times in 2 months, no signal is displayed, monitor remains in standby mode. Then I hard reset it, and then every thing works fine. I have a MSI K9A2 Platinum motherboard with an AMD Phenom II 940 BE, all powered by a CoolerMaster Silent Pro 600w PSU. I haven't updated my motherboard bios yet, nor the vga bios.
    Driver is Catalyst 9.5 for Vista x64, it shows my 4890 like "HD 4800 Series". The card is conected via DVI to a DELL s2409W 24'' lcd.
    When it happens it does not show any video signal in my monitor, not even bios info, the monitor remains in STANDBY mode, i don't think drivers can cause that.
    The card power supply is connected through two PCI-E 6+2 Pins conectors directly to the PSU.
    I haven't updated my motherboard bios, this i could do, i know there are new updates for my motherboard. I have no floppy though, is there any way to update the bios via flash or making a booting CD?
    Also, i have 2x OCZ 2gb memory stick running at 1066 in slots 3 and 4, this could be a issue??
    Its a weid issue really, i can use the system normaly without problems right now, but this is still making me wonder whats was wrong those 3 times since i couldnt see any errors, cause there was no video.
    I hope you can help out here, thank you.

    Just came from work, and happened again, no signal, I couldnt hear the windows logon sound, so the bios is not posting.
    I'd updated my signature with my system specs.
    Also i cheked out my bios version with CPU-Z: V1.5
    Also heres my PSU specs
    It should be working fine with the card, it has 40A on the +12v line.
    I'm using the 3 and 4 memory slot from the board in dual channel, I'm gonna change it to the 1 and 2, to see what happens...
    Lastly, would you guys recomend me to upgrade the bios?

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