K9A2 Platinum won't POST

Ok, I'm not sure if this is a board problem or a video card problem.  My machine was working great.  I opened it up, took out a network card, copied my SATA hard drive onto an IDE drive as a backup through a USB enclosure, then hooked the drive directly to the IDE port on the board and configured BIOS to boot off of that drive to make sure the OS copied correctly.  Now it won't display anything at all.  The red light on the monitor won't even turn green.  I've tried each of my video cards separately in each of the four PCIe slots with no success.  I've tried removing everything but the ram, I've reset CMOS, I've tried a new DVI cable to the monitor, as well as a VGA cable.  I know the cards are still getting power since the fans on the coolers still spin up, but no signal at all. 
Anyone have any ideas?  Hard to believe both cards failed completely at the same time.

It's possible that the way Windows identifies the type of hard drive connection you are using, but I could be wrong. Copying everything over from SATA to IDE might have the OS confused.
As for the monitor not getting a display, there's a long running thread over on AMD Game! Forums which has what could be your display problem. Don't fret though, as this issue is not just for ATi cards, as it is plaguing Nvidia cards as well.
Here is the link to the thread, feel free to join up, and post. We are trying to gather as many users as possible to see if AMD/ATi knows about the issue. I have also contacted tech support about it, in hopes that maybe they get off their asses and actually do something. I've even asked them to make a post, but as we know, the elitists don't like communicating with the pawns, so my lengthy email might be a lost cause.
http://forums.amd.com/game/messageview.cfm?catid=260&threadid=96981&enterthread=y

Similar Messages

  • Help! K9A2 Platinum won't post

    Hi all, I hope you can give me some assistance with this problem. 
    I have just recently purchased a K9A2 platinum, put a 9500 in the socket, 4 gig ram.  Running vista 32 bit.  It was working okay, but CnQ was freezing up the computer.  I decided to update the bios to 1.1 using the usb tool (thanks, that is a great tool).  I did not clear the CMOS after doing this, but the system seemed to run fine.  AMD AOD has never given me core temps, I don't know if anyone else experiences that, but it never did when I initially built the system using WinXP either. 
    Regardless, I noticed that the 12V line was reading 8.5 V according to AOD so I was concerned (I have a Antec Quattro 850 and only one HD, one DVD and a old ATI x700 (my 3870 has not shown up yet)) so there is not that significant a power draw.  I figured, that before performing any voltage measurements, I would clear the CMOS and then test it.  So this morning I turned off the PS, unplugged it and switched the clear CMOS jumper, then switched back.  Now the system will not post at all.  It turns on.  It has not given any post codes on the speaker (I had to pull an old one from another system as my case did not have one).  So is my CPU dead?  My mobo?  What?  How do I resurect the system?  What could have happened?
    Thanks for any assistance,
    Mark

    Quote from: laserboy on 18-December-07, 12:03:13
    Success!  Thank you all for all of the suggestions.
    Here is what I did.  Some of it may be slightly offensive 
    First, at work we have had great success using a small Buddy Jesus statue for curing computer ills.  So I borrowed said statue and placed it in the case.
    The system has only the video card, processor and one stick of ram. 
    I tried clearing the CMOS again - no go
    I tried swapping out the ram with another brand and size- no go.
    I finally tried swapping the processor - no go.  Always the same symptoms.
    I had a thought that maybe the battery was bad, so I pulled that and tried booting batteryless.  After a couple of tries, the system would not come on any more. 
    I replaced the battery, powered up and there is the boot screen.
    So it seems that the CMOS was not really cleared, the booting batteryless seemed to have helped.  I don't really get it.
    I replaced the processor, original ram, HD, DVD, still no front panel, but the system comes up into vista no probs.  Temp of cpu is a little higher than before, but that may be because I had to redo the HS compound and since I am waiting for a new heat sink ...
    I was originally planning to try bios 1.12 - but I think I will hold off on any bios updates until v1.2 or something shows up.
    So that is the end of that saga.
    Just two final questions: Is there any chance of a bios update that will provide for turning on the system using the keyboard?  It can wake, but how about power up (kinda like the K9A sticky thread).
    2) Near the cmos jumper are another pair of pins - just what are those for?  They are awfully close to the clear cmos pins.  I really am just curious what they do (and I don't want to mess with them!).
    Thanks,
    Mark
     I think what you did was a "Clean" reset of the CMOS, I normally pull the plug out of the wall, remove the battery, place the CMOS jumper in reset and then hit the start switch a couple of times to make sure the PSU's capacitors are completely depleted then I try to wait a couple of minutes, put the CMOS Jumper to default reinstall the battery and plug it back in to the wall, hit the start button. ....... Some people say just turning off the PSU switch in back will work as well, I say they are just lazy.  If you absolutely want to be sure, unplug it!
    I thought I had a problem with my K9A2 CF board, but I was just trying crossfire too early.
    I also have a Antec 850 and I am somewhat luke cool toward it.  For sure next PSU will be a PC Power & Cooling 750 or similar, I will go back to a single rail.

  • K9A2 Platinum won't go past MSI image

    I shut my computer down normally, and tried turning it back on, it won't go past the MSI screen. The graphic just stays on. All fans are still spinning. This is not a new build, I actually built it last Aug. (almost a year to the date actually)
    MSI K9A2 Platinum
    Corsair XMS 800 @ 4-4-4-12
    AMD BE 5000+ (OC'ed to 3.22)
    Crossfire setup between MSI and XFX 4850's.
    The HDD Led on the front seems to be coming on a lot less, but generally I don't pay much attention to that. Still, it should at least do the POST and check for the RAID setup.

    Well I solved it now, and I can narrow it down to stupidity. It was a combo of the HDD and the video card. I don't know what happened, but the SATA port my HDD is plugged into doesn't secure the cable very well, sometimes when the cat jumps on my computer and shakes it even slightly it doesn't work right. So I checked that cable, and got picture in Win 7, still errors in Win Vista. Tried installing the ATI drivers on Win 7, and got this ati2evx blue screen error during installation, after which everytime i booted, I got the same error. So now I had two OS'es not working and I figured I f'd up one of my vid. cards. So I took out the MSI one and thought "That was kind of easy to take out." Sure enough, at some point during trouble shooting, I had taken out the MSI card after the CMOS clear, put it back in...just minus the power cable. Plugged the power cable back in and THANKFULLY it sorted everything out with Windows Vista, but I haven't tried Win 7 cause I've been nervous about how it froze during install of drivers. Oct. is around the bend and I got my retail copy on pre-order so I might leave it alone until then.
    I honestly thought it was the HDD cause I got a 7200.11 Seagate Barracuda and it made me all nervous with it being just around a year after purchasing. I have been very lucky to not have it fail on me yet.

  • K9A2 Platinum-Won't boot from optical drives

    My problem is that I can't get my computer to boot from either optical drive.Both drives work; I can read and write from either drive in windows xp. In the boot order menu neither drive is shown as a boot from device.The boot sequence menu shows all hdd and usb devices but no optical drives.Both drives are recognized in the bios.I wanted to dual boot vista x64 but can't because it won't boot from drive.Any ideas?
       QuadCore AMD Phenom Black Edition 9850, 2500 MHz (12.5 x 200) MSI K9A2 Platinum (MS-7376) OCZ Reaper HPC OCZ2RPR10662G  2 GB DDR2-800 DDR2 SDRAM ATI Radeon X1800 GTO  (256 MB) WDC WD2500KS-00MJB0  (232 GB, IDE)WDC WD5000AAKS-00A7B0  (465 GB, IDE) Microsoft Windows xp SP 3 Cooler Master 650W+3.3V@28A,+5V@30A,+12V1@18A,+12V2@18A,[email protected], [email protected]

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  • K9A2 Platinum - Will not post... need help.

    mobo: k9a2 platinum
    cpu: am2 6400 black edition OR phenom 9750
    ram: super talent ddr2 800 OR corsair dominator ddr2 1066  - have both been tried single stick only
    video card: msi nvidia 9600gt OR ati x300 - used ati card to test video card failure
    power supply: 610w pc power and cooling
    hdd: seagate barracuda 250gb 32mb cache
    OK... original configuration, being the phenom 9750 with the corsair dominator ram, and the nvidia 9600gt.
    would not post, black screen... with 2 fast short beeps(1 long beep?) and 6 short beeps, for a beep code... which isn't even covered in the manual or anywhere online for some reason
    it has been stated that the bios has to be flashed to the latest version in order to accept the phenom processors... so i then took a am2 6400 and put it in.
    proceeding with the same beeps, i took out the ram and replaced it with a stick of super talent ddr2 800, dimm1 slot, single channel. it's also been stated in various comments that this motherboard doesn't initially accept dual channel, nor 1066 ram. i get the same beeps out of the dimm1 slot. i take the stick out and place it in the dimm3 slot... beeps go away, but the black screen remains.
    i try different video card configurations, trying the two different video cards in either of the two pci-x 16 slots, black screen remains. in my last configuration, the beeps come back, so i am at a total loss.
    anybody able to help me out?

    Have you done >>Clear CMOS Guide<< yet? (With power cord removed from the PSU)
    What keyboard you use?
    Have you connected power cable for VGA?

  • (SOLVED) K8N SLI Platinum won't post with Saphire 5750

    Hi everyone. Hope you all had a nice Xmas. 
    This is my first post on the forums.  I’m  from Portugal ,so I might write things that won’t make much sense to you but I´ll try to keep it simple.
    I bought a Sapphire 5750 vapor-X for my kid's PC and I’m afraid I’m yet another one with the “black screen, no post” syndrome. I have tried the card on another system and it works fine.
    What I did:
    Remove old card (6800GT)
    Put new card in
    Reset  CMOS
    Switch PC on… no image on screen.
    The fan on the graphics card starts spinning, the blue lights are ON, but no dice. My HDD LED stays on, my CD+DVD drives LEDs keep flashing  but system  won’t  post, not  even show MSI logo.
    If I remove new card and get my old one back in the PC, it will post first time.
    I have spent Xmas reading forums and haven’t found anything but a lot of ppl with the same problem and no real solution for it.
    Hope you guys can help .

    MSI forum:
    Quote
    Yup,I think I have the same issue with you,man.But I have solved it as I flash the latest beta bios V192.Contact MSI Online OCSS to get the BIOS to solve your issue...   
    https://forum-en.msi.com/index.php?topic=131546.0
     1 thread hinting a board cant support Gen2 cards:
     Quote
      Comments:
    Nov 18, 2009- BTW, I do not even get to BIOS screen at all. All is black as if no card is plugged in.
    Nov 19, 2009- After a few hours of search the result is:
    Some ASRock boards do not support GEN2 video cards (such as Radeon HD 5770).
    Only solution found: New motherboard.
      http://www.fixya.com/support/t3235972-asrock_wolfdale1333_d667_radeon_5770     
    AMD forum
    Quote
      If i remember right 1.0 is x8 and 1.1 is x16 and i far as i know it will never work as this issue go's back 2 years when the 8800GT hit the market and it would not work on PCI Express 1.0 but it would on 1.1
    http://forums.amd.com/game/messageview.cfm?catid=260&threadid=124445&enterthread=y
    driver heaven:
    Quote
       Warning about the HD5770 well at least on my computer the XFX HD5770 + a PCIe 1.0 slot = doesn't work. Again this was on my computer. I have another computer that it ran on fine using a PCIe 2.0 slot (Asrock 780g board), but my MSI K9A Platinum would not power that card. So you may need to replace your motherboard if it uses a PCIe 1.0 slot.  
       http://www.driverheaven.net/ati-graphic-cards/191317-5770-performance-increase.html#ixzz2jP3dOQ9e  
    allover ppl are having problems with 5xxx series on older systems.
    i know some comments, solutions and explanations are closer to witchcraft than anything else but where there is smoke.....

  • P45 Platinum won't POST with full memory banks

    I have 4 identical 2GB DDR2-800 modules. If I install 2 the system runs fine. If I install 4 the system will not POST, hangs with the memory code. I am replacing an old P35 Platinum that had exactly the same problem (though I was using 1GB modules with that instead of these 2GB modules). 2 modules fine. It doesn't matter which 2. 4 modules bad. Won't POST. Is there some setting that prevents you from using both banks unless you change it?

    They are PNY Optima. I am running them at the default timings (I think the default is for BIOS to handle it itself with SPD). I probably wasn't clear before but both modules are installed in the same bank (both in orange or both in green). I just can't fill more than one bank and get it to POST. These modules all work fine independently. There is some board/BIOS issue that is not allowing me to use both banks. I had the same exact problem with my P35 Platinum with different modules. I could run one pair, but not two pair.

  • K9n Platinum Won't Post!!! Memory Incompatible or Mobo failure???

    Like so many others, I am having trouble with my K9N PLatinum.  When I turn the system on, everything powers on, CPU fan, case fans, leds.  It begins to post, no video, but the D bracket just hangs on (1, 3, 4, red and 2, green).  I have tried all of the usual troubleshooting.  Using just one stick of memory in each DIMM slot, reseating CPU, only having CPU/memory/video card plugged in.  I even went and bought some cheap RAM from a local retailer and the same thing, D bracket just hangs.  Taking out battery, resetting CMOS switch, etc.  This build has been very frustrating.  I have read there are BIOS updates, but have never updated bios before.  How would I do an update when the system won't even post?  PLEASE HELP!!!
    System:
    Am2 +3800
    k9n platinum
    ocz gold 667, 4-4-4-12, 1.8v
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    Richard
    I got it to post and install windows on the Kingston valueram.  I did a live update via MSI's website to BIOS version 1.2.  But version 1.2 would still not post using my OCZ memory.  I wanted to try to flash the beta 1.31 bios, ut I am having difficulty flashing the beta 1.31 bios version ins DOS mode.  Has anyone else done this?  Also, when is MSI going to put the newest bios version up for Live Update.  That would make a lot of unsatisfied customers, happy.  I was about ready to return my board and go ASUS.  But I wanted to stick it out with MSI because I like you guys the best!  Any info on flashing bios would be great! AMD

  • Neo Platinum won't post after BIOS change...

    I changed a few BIOS settings in my machine.  Everything was working fine before; all I switched (to my recollection) was changing the boot order and also switching from Manual to Automatic for High Performance Timings (named something like that).
    After doing this, the machine won't even POST; I get a ~2 second long beep shortly after turning the machine on, and this beep repeats with a ~2 second pause between each beep.
    I have tried:
    - taking out the memory in bank 2
    - taking out both DIMMs
    - doing the JBAT1 CMOS reset (pins 1-2 going to 2-3)
    - doing the 'remove the battery' CMOS reset
    - doing both the JBAT1 and battery reset approaches, leaving it in 2-3 and battery out all last night
    After all of these, there was no change -- I still get the beeps.
    D-Bracket seems to have the bottom left light red, and the rest green, if I recall.
    Any guesses?  Thanks.
    Corbett
    MS-7030
    Athlon64-3000+
    1 GB RAM (Corsair Value Select)
    Leadtek 6600GT 128MB
    2xSeagate 200 GB PATA
    NEC-3550A
    Antec Sonata

    Ah, to clarify -- I looked at the Basic Troubleshooting Guide for the exact description of what the D-Bracket is showing. It looks to be "Initializing Keyboard Controller".
    Maybe someone else knows -- in the list of all of the D-Bracket codes -- which are meant to be green and which are meant to be red? (As the page has white and black..so I'm trying to confirm that I'm right in mapping correctly between white/black and red/green; if my mapping is backwards, then it really means "Assign Resources to all ISA").
    As for possible memory issues -- if I hadn't changed anything in the BIOS other than memory timings -- wouldn't resetting the CMOS have gone back to default timings (which were working a-ok until I made that BIOS change).  (Plus, I don't have any other RAM, so I'm looking for other things to also try

  • MSI P6N Sli Platinum won't Post with E8500

    Ok, I've been pulling my hair out on this one off and on for a couple of weeks, and I figured I'd finally just post here and hope for some advice.
    I recently bought a C2D E8500 CPU on newegg to replace the E6420 I currently have running in my system.  The motherboard is a P6N SLI Platinum with the v1.7 Bios.  The problem is that whenever I swap the E8500 in for the E6420 the computer powers on, fans start spinning, and then it just sits.  No beeps, no lights, nothing.  When I put the E6420 back in the whole thing boots up just fine.  I've cleared the CMOS two different ways (removing the battery and hitting the CMOS reset button), and nothing seems to help.  I have tested the CPU in another machine, and it works just fine.  The MSI tech support has told me that the problem shouldn't be happening, and has suggested that I RMA the board to them.  I'd rather not be without my computer for 3-4 weeks, so I figured I'd post here and see if anyone had any advice before I pull the whole system apart and send the MB in.
    PSU is a 700W OCZ
    Graphics Card is EVGA 9800GT 512MB
    Ram is 4GB AData
    Let me know if anyone sees any obvious problems.
    Tim

    I please have a look here:
    https://forum-en.msi.com/index.php?topic=123486.msg932471#msg932471
    Sending the board to MSI to be serviced is probably your only option to solve this.

  • K9a2 platinum won't boot past msi screen

    Any ideas?  System has sat for 4 months off.  Turned on and it would not boot past the MSI screen (screen that says "MSI motherboard platinum edition - press tab to switch to POST or DEL to run BIOS setup").  I have taken all cards out with the exception of the video card, checked all connections, left only dimm1 of ddr2 in, and substituted new unformatted ssd drive as boot for test purposes and removed all other drives.
    Also the usb keyboard is inactive.  I have tested keyboard on other systems.
    I would appreciate any help!
    Thanks!!

    so here are a few things to look into!
    ok maybe your CMOS battery on the board has given up have you tried replacing that? (you have left it a long time and perhaps the battery has totally discharged)
    have you tried a CMOS clear? >>Clear CMOS Guide<<
    have you tried a different PSU on the computer (if not try another one if you have access to a spare or a computer with a known working unit)?
    if non of the above fix your problem turn off your PSU (pull plug out socket or flip switch on rear of the unit) and hold down the power button for 30 seconds on your case and turn power back on and leave for 10 seconds and attempt power on again! (i say that as it may have picked up an odd charge that is preventing the PSU from Supplying the correct power level to the mother board and its hanging at post)

  • P45 platinum won't post

    Got my new p45 platinum after a long wait. But it just fail to post, monitor displays nothing.
    Switch on>LED 3 red>LED 12 8 14 15 all red with 13 7 10 11 dark
    Does anyone know what does it mean?
    spec is:e 8200,adata ddr2-800 2g*2,550w psu,hd 4850
    Help appreciated.

    Provide better details about HW used. Read >>Posting Guide<<
    "hd 4850"
    Brand, exact model.
    "adata ddr2-800 2g*
    exact model.
    "550w psu"
    Brand, + amperes per each rail.
    Verify all power cables:

  • K8N Neo4 Platinum - won't post with cards in pci slots

    Hi
    Just completed a new build - with 3800 + Dual processor -  everything works fine but when I plug a PCI card in any PCI slot the computer then refuses to even post.
    I've tried different cards and all of the pci slots but it makes no difference. Could it be a driver problem ? When I remove the card and try again the computer then starts up as normal.
    Any ideas would be greatly appreciated.
    Cheers
    Biamp

    Quote
    everything works fine but when I plug a PCI card in any PCI slot the computer then refuses to even post.
    I've tried different cards and all of the pci slots but it makes no difference.
    1: PCI cards are bad, most likely your problem
    2: PCI slots on MB are bad, highly doubt this
    3: PCI cards drawing to much power, very doubtfull
    4: ?

  • K9A2 Platinum will not post - nothing on screen

    System info:
    CPU:      Phenom 9850
    Memory: Corsair dominator 2x1GB 1066
    Graphics: DIAMOND VIPER HD RADEON 3850 512MB/VISIONTEK HD RADEON 3650 512MB
    Power:    ANTEC 850W TPQ
    Disks:     WD RAPTOR SATA 150GB 10,000 RPM x 2
    I put my system together this weekend and when I powered on, I got nothing on the screen. Unfortunately I don't have a PC speaker in the case, so I cannot here any audio beeps.
    Before power on the motherboard shows an orange LED on. When I power on. two additional motherboard lights are on, both bluish - nothing in the documentation about what these are. The graphics card powers on as far as I can tell - the fan is running - as is the CPU fan. I have removed all other components like CD, disks etc. to just try to get POST screen visible. I also changed the graphics card to one that required a lot less power (VISIONTEK), but nothing happens. I tried moving the graphics cards around into different PCI-E slots as well, still no luck.
    Its likely that the motherboard BIOS version is not correct for the CPU - 9850 requires BIOS 1.4 and I doubt that this MB BIOS is this version, but MSI tech support tell me that the board should still POST. Obviously I can't flash the BIOS if I have no screen.
    I have reset the using jumper switch and removed CMOS battery; no luck. I also just put in one memory stick and this made no difference. Tried placing the graphics card in different PCI-E slots as well.
    There is no information for me to determine the motherboard state so its very hard to figure out what to do next other than send it back.
    Thanks, Rick.

    Quote from: limey_rick on 15-April-08, 23:00:21
    Vista would not install either from my SATA DVD player; I don't think it has the drivers to do this from a SATA DVD, so I assume I'll have to use an IDE attached one for the install. I am sure it will be fun!
    Rick.
    Vista should install just fine from your SATA DVD drive since it should have all the drivers built in needed to use the SATA drives.  All I did when I installed Vista; was go into the bios and tell it to boot off the DVD drive first and put the Vista DVD in the drive. 
    What message do you see when you try to install Vista?  It could be more of a memory issue; since Vista is very tempermental and not as tolerant as XP; when it comes to the memory voltages and timings.
    Psy

  • MSI K9N2 Platinum won't POST

    So, long story short, I had this machine up and running. I plopped in a PCI-E graphics card, however switching primary graphics in BIoS wouldn't get it working. This was fine, it had happened to me before, all I had to do was clear CMOS.
    So, I decided to take the battery out to have a complete wipe; while taking the battery out, a third of the battery 'holder' snapped off. This didn't have any conductive materials on it, it's strictly the plastic. The battery still fits inside nicely.
    Upon booting the machine now, it sits on the BIOS screen. Hitting tab to POST gives me a screen that lets me know all devices were detected...then it just sits there. The board's built in D-bracket gives me 4 red lights. I have no clue as to what I can do.
    I've tried clearing CMOS again and removed all HDDs, but still no luck. Did I just bust my motherboard?

     Are you sure you didn't re-install the battery upside down? When you removed the battery did you pry it out or did you release the metal tab that holds it in place? It seems to me the only reason any of the holder would break off is by prying the battery out with some kind of tool.

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