KABA connection issue - program not registered

I am trying to troubleshoot a connection error between SAP and KABA. I have the RFC created in SAP and when I test the connection I get a program not registered. The KABA "amsproc" service on the KABA side has been restarted, we have occasionally received a password locked message in the SAP system log after restarting the KABA service (I believe this means SAP and KABA are communicating). We have since reset the password, but we can not successfully test the RFC and when attempting to send IDOC's out we get the program not registered error. Is there something on the SAP side that needs to be done to register the program or is starting the service on the KABA side going to register the program with SAP? Any assistance would be appreciated.

Hi,
In Central Management Console ie, Admin application of BOE, you need to configure the BW system. Use the below URL,
http://<serverhostname>:<port>/CmcApp
After logging in Select the Authentication and SAP as authentication type. Regarding how to configure, follow the configuration steps mentioned in the below article:
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a00ee3b2-5283-2b10-f1bf-8c6413e0898f
Once you import the roles with the above configuration, the user with which you are validating the RFC connection will be imported in the BOE.
Now, verify the RFC in the BW system.
Regards,
Noor.

Similar Messages

Problem with RFC connection - tp program not registered

Hello everyone
recently there has appeared a problem with the RFC connection on our system - we received the following set of messages:
Trace file opened at 20101221 130738 Central European Standard Time, SAP-RE
======> CPIC-CALL: 'ThSAPOCMINIT' : cmRc=2 thRc=679
Tp program is not registered.
ABAP Programm: RSRFCPIN (Transaction: SM59)
User: xxx(Client: 100)
Destination: SIDRFC_IFSAPHRCZPKCP (handle: 2, , )
Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 1501
CPIC-CALL: 'ThSAPOCMINIT' : cmRc=2 thRc=679
Program transakcji nie jest zarejestrowany
DEST =SIDRFC_IFSAPHRCZPKCP
HOST =%%RFCSERVER%%
PROG =IFCZPKCP
GWHOST =ssapprod
GWSERV =sapgw21
I tried to register program with a command:
rfcexec -aIFCZPKCP -gssapprod -xsapgw21
but with no success - the program didn't appear on the list of logged clients on the system in gateway monitor. Frankly speaking we do not know now what else we can do - please help!
We have ECC 6.0 (SAP_BASIS 700 SP18) on Windows Server 2003 R2 x64.
Thanks in advance for any help.
Regards
Peter

Hi Salim
thanks for your reply.
./rfcexec -a(PROG_ID) -gssapprod -xsapgw21 &
The syntax you're providing refers to UNIX systems, but I did similar thing on our Windows system - I tried all of the following methods (unfortunatelly without success):
rfcexec -a(PROG_ID) -gssapprod -xsapgw21
full_path_to_rfcexec.exe -a(PROG_ID) -gssapprod -xsapgw21
rfcexec -a(PROG_ID) -gssapprod.domain -xsapgw21
full_path_to_rfcexec.exe -a(PROG_ID) -gssapprod.domain -xsapgw21
Can you advise me what to do now?
Thanks
Piotr

BOEDGE - SM59 Connection RFC = Program Not Registered

Hello,
I installed on a server Windows Server 2003 SP1 32bit:
 - BO Edge 3.1 (BuildVersion = 12.1.0.914)
 - Java Connector 2.1.9
 - Integration Kit for SAP 3.1 SP3 (BuildVersion = 12.3.0.601)
I see on the CCM (Central Configuration Manager) my services correctly started:
 Apache Tomcat -- Running
 BW Publisher Service -- Running
 Server Intelligence Agent -- Running
I installed on the BW server the transport order of BOBJ INTG for "BOBJ INTG for SAP XI 3.1 FixPack 3.1" (BuildVersion=12.3.1.684).
I created a RFC connection type TCP/IP and test my new connexion and I have a error message:
Connexion Erreur connexion
Détails err. Error when opening an RFC connection
Détails err. ERROR: program BW_PUBLISHING not registered
Détails err. LOCATION: SAP-Gateway on host myserver.com / sapgw10
Détails err. DETAIL: TP BW_PUBLISHING not registered
Détails err. COMPONENT: SAP-Gateway
Détails err. COUNTER: 51016
Détails err. MODULE: gwr3cpic.c
Détails err. LINE: 1812
Détails err. CODE RETOUR: 679
Détails err. SUBRC: 0
Détails err. RELEASE: 700
Détails err. TIME: Fri Sep -
Détails err. VERSION: 2
An idea?

Hi,
In Central Management Console ie, Admin application of BOE, you need to configure the BW system. Use the below URL,
http://<serverhostname>:<port>/CmcApp
After logging in Select the Authentication and SAP as authentication type. Regarding how to configure, follow the configuration steps mentioned in the below article:
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a00ee3b2-5283-2b10-f1bf-8c6413e0898f
Once you import the roles with the above configuration, the user with which you are validating the RFC connection will be imported in the BOE.
Now, verify the RFC in the BW system.
Regards,
Noor.

RFC : Transaction Program not Registered

Hi Folks,
We have registered the server program from the middleware onto SAP R/3 System and is successfully registered as per the logs. As a next step, we have logged into R/3 System, SM59, in the RFC destination (Type TCP/IP) after specifying the registered program, we have tested it(Connectivity test). The test is positive and connectivity is established successfully.
The solution was working for months and suddenly connectivity is broken.
To restore the connection, we have repeated the steps, registered the server program, tested and everything is fine.
But when we have pushed a new message, then onwards the RFC destination shows an error. "TP is not registered", Return Code 679. That is when the first message is pushed, it is de-registering the server program and running into error. All the messages got stuck in SM58 with status 'Error when opening an RFC connection'.
RFC trace shows
ERVER> Caller transaction code: (Caller Program: SAPLQOWK)
ERVER> Called function module: ARFC_RUN_NOWAIT
Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 1501
CPIC-CALL: 'ThSAPOCMINIT' : cmRc=2 thRc=679
Transaction program not registered.
Please let me know for any inputs.
Thanks, Suraj

My problem got solved. In the middleware, when TRFC connection is made, it has created a lock entry during the time, system was brought down for maintenance activity. When the system is brought up, then as the connection lock entry is available, then it deregistered the server program and not able to establish further connection.
To resolve the issue, we have just deleted lock file and registered server program from middleware. This time the connection was established successfully and could able to restore the message flow.
Thanks, Suraj

TREX7.1 - Program not registered

Hi to all experts,
I am implementing TREX7.1 revision 36 (latest) which is standalone, but I encountered the error - program not registered while creating the RFC connection in admin tool. Previously the connection was working but it happens when I switched the RFCSERVER to "single thread (all hosts), deleted the old RFC connection and recreate the new one.
I have tried the following methods:
1. removed TREX and reinstall it again.
2. executed rfcexec u2013g<program id> -a<gateway host name> -x<gateway service> (it seems like nothing has been changed) - I registered it in SAP server, am I correct?
Thanks in advance.
BR,
Nancy

Hi to all experts,
Problem solved once i restarted the SAP server and recreated the RFC connection in TREX server.
Another issue now, when i run the "python runInstallationTest.py", error occurs as below:
--> Check 01: Ping TREX Services
++----
++----
++----
STEP ³³ ACTION ³³ SPECIFICATION ³³ RESULT
++----
++----
++----
++----
++----
++----
Traceback (most recent call last):
File "/usr/sap/TX1/TRX01/exe/python_support/testbase.py", line 709, in run
 ret = self.runHandler(*rest, **self.extractInheritedArgs(keys))
File "runInstallationTest.py", line 710, in runHandler
 TREX_SHOW_STOPPER, webserver_unreachable, IS_QUEUE_SERVER = ps.ping()
File "runInstallationTest.py", line 275, in ping
 services = HostPort4Services().getHostPort4Services()
File "runInstallationTest.py", line 88, in __init__
 self.srvs = Services().getServices()
File "runInstallationTest.py", line 69, in getServices
 content = Content('TREXDaemon.ini')
File "runInstallationTest.py", line 33, in __init__
 self.content = self.getContent()
File "runInstallationTest.py", line 42, in getContent
 raise RETURN_CODE(2, msg=msg)
RETURN_CODE: RC_NO_SETTINGS
No SAP_RETRIEVAL_PATH set in environment.
---> TEST ABORTED !!!
Is this test run very important? Any idea what is this problem about?
Many thanks in advance!
BR,
Nancy

RFC Error: Program not registered

Hi,
We are presently facing issue with our GTS (Quality) and Seeburger system RFC connection. While doing the testing we are getting error as below:
======> CPIC-CALL: 'ThSAPOCMINIT' : cmRc=2 thRc=679
Transaction program not registered
ABAP Programm: RSRFCPIN (Transaction: SM59)
User: TESTUSER (Client: 202)
Destination: SEEBURGER_RFC (handle: 2, , )
Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 1501
CPIC-CALL: 'ThSAPOCMINIT' : cmRc=2 thRc=679
Transaction program not registered
DEST =SEEBURGER_RFC
HOST =%%RFCSERVER%%
PROG =BIS_ABC_202_DEV
GWHOST =ABC.XYZ.STU.com
GWSERV =sapgw15
I have checked RFC connection is fine. Also production systems connection are working fine.
Can anyone please help me out where to look in GTS or Seeburger to check about this issue and correct it.
Thanks & Regards,
Manish

Hi Sunny,
Thank you for your suggestion, actually we have tried registration using rfcexec and it works fine.
BTW, we have managed to solve this issue by de-activate the IDoc receive & send modules of websap component and activate them again.
Thanks and Regards,
Nick

EHS_EXPERT Transaction program not registered.

Hi,
My rfc connection is giving the following error.
I have created afrc connection between SAP R/3
and EHS Expert server which is on another windows server.
please suggest the solution.
Trace file opened at 20100730 123242 EEST SAP-REL 701,0,32 RFC-VER U 3 1046591
======> CPIC-CALL: 'ThSAPOCMINIT' : cmRc=2 thRc=679
Transaction program not registered
ABAP Programm: RSRFCPIN (Transaction: SM59)
User: BASIS (Client: 007)
Destination: EHS_EXPERT (handle: 2, , )
Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 1501
CPIC-CALL: 'ThSAPOCMINIT' : cmRc=2 thRc=679
Transaction program not registered
DEST =EHS_EXPERT
HOST =%%RFCSERVER%%
PROG =EHS_EXPERT
GWHOST =hksap01
GWSERV =sapgw00
Regards,
Ravi.

hello
there is a small difference in ERP (EH&S) Releases and how to handle them regarding EH&S Expert. Please take a look here:
http://help.sap.com/erp2005_ehp_04/helpdata/en/c1/eda0f591ec12408b25e7a1b369ca45/frameset.htm
regarding actual release.
The installation and configuration of the EH&S Expert ist described in a general OSS note (refer below). In this OSS note it is shown how to do it (you need to configure Windows etc.).
In WWI Conncetion it is furtheremore important how you configure the RFC (Unicode transfer mode or not). With EH&S Expert I have no experience but the same issue applies in my opinion.
With best regards
C.B.
PS: check these OSS notes:
568302
1434736
1299868
1364100
700288
I hope that one of them could help.
PPS: to my knowlegde the detail configuration guide of EH&S Expert is part of the downloaded files of the most recent EH&S Expert version.
Edited by: Christoph Bergemann on Jul 31, 2010 1:44 PM
Edited by: Christoph Bergemann on Jul 31, 2010 1:48 PM
Edited by: Christoph Bergemann on Jul 31, 2010 1:51 PM

CPIC-CALL Transaction program not registered Error while creating RFC Desti

Hi All,
I am trying to create a new RFC Destination.
Details I have provided are..
1.RFC Destination Name
2.Connection Type - TCP/IP
3.Description
4. Activation Type - Registered Server Program.
5.Program Id.
6. Gateway Host and Gateway Service.
But When I Test the connection, I am getting the following error.
" program xyz not registered / CPIC-CALL: 'ThSAPECMINIT'# Transaction program not registered"
However I was able to create and connect RFC Destinations successfully previously.
I am not SAP guy. Could someone help resolve this issue.
Thanks,
Phani

hi Sekhar,
I request you to please help me out in this issue. I am getting similar kind of problem. I am trying to replicate the customer from CRM to R/3 and i get a bdoc message in SMW01 that "RFC connection failed please press the save button again". When the basis team further investigated they came up with the below error..
User: CRREMOTE (Client: 071)
Destination: OCR (handle: 1, , )
Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 1462
CPIC-CALL: 'ThSAPECMINIT'
Transaction program not registered
DEST =OCR
HOST =%%RFCSERVER%%
PROG =dpssrfc
Trace file opened at 20061121 140451 EST SAP-REL 640,0,109 RFC-VER
3 804778
resize I/O buffer to 28000 bytes
>>>> [2] MQ_LINK : TCP <ac: 3> K %%RFCSERVER%% >>> OPEN
{45632F14-288E-0046-0000-0000A888A7AA}-
======> CPIC-CALL: 'ThSAPECMINIT'
can you please tell me where can be probelm. Regarding your message, where can i get the communication channel to assign the program id.
Awaiting your reply,
Thanks & Regards,
Yogesh

SAPSLDAPI_UNICODE program not registered

Hi,
Iam making RFC unicode connetion in XI3.0 , i gave corect deatils when i test connection system gives error" program not registered".
But when i execute LCRSAPRFC_UNICODE its success.Not sure why SAPSLDAPI_UNICODE giving error. I have maitained the entrys in visual administrator. Even then same problem
1.      Execute transaction SM59 in the business system.
       2.      Choose Create.
       3.      Enter at least the following:
¡        RFC destination: SAPSLDAPI
¡        Connection type: T
¡        Description: SAPSLDAPI
        4.      Choose ENTER.
       5.      Choose the Technical settings tab page and do the following:
                            a.      In the Program ID field under Registered Server Program, enter SAPSLDAPI _UNICODE.
Please suggest for this connection.
-Cheers

Also..in the Visual administrator see that the destination details are correct....it doesnot seem as if the program got registered to the sap gateway.....
From the Visual Administrator for the destination, pls do a Save & Test...
Thanks,
Renjith

Showmount: HOSTNAME: RPC: Program not registered

I am new to solaris. I have solaris 10 installed in one of my machines. When i try to list the remote mounts using the command "showmount", i am getting the error "RPC:Program not registered" . I am not aware of which services i have to check/start to get this fixed. Can someone please help me on fixing this issue?

I found the following reply in one another thread and i shared and unshared as suggested, now my problem appears to have been fixed. Can someone please explain what the following steps are doing?
I ran the following which worked for me (not sure why).
share -F nfs /mnt
unshare /mnt
Somehow that kicks RPC to work. "showmount" now works.

Showmount: new-host: RPC: Program not registered

I always have problem shutting down my solaris system, anytime i issue the shutdown command i always get this error "showmount: new-host: RPC: Program not registered" and the system dows not shutdown instead reboots.
bash-3.00$ su
Password:
# shutdown
Shutdown started. Wednesday, March 5, 2008 12:03:30 PM EST
Broadcast Message from root (pts/3) on new-host Wed Mar 5 12:03:30...
The system new-host will be shut down in 1 minute
showmount: new-host: RPC: Program not registered
Broadcast Message from root (pts/3) on new-host Wed Mar 5 12:04:00...
The system new-host will be shut down in 30 seconds
showmount: new-host: RPC: Program not registered
Do you want to continue? (y or n):

I think the shutdown command executes "showmount" as part of its execution process and if the nfs deamon is not running at that time, it produces this error. If you just execute "showmount", you'll see the same problem. Check this page:
http://access1.sun.com/FAQSets/Solarisx86FAQs.html#14
You should execute shutdown with some parameters:
# shutdown -i0 -g0 -y
-y : non-interactive shutdown
-i0 : init state 0 (for shutdown)
-g0 : grace period in seconds (0 for immediate, 60 by default)

Error 'Program not registered' while testing RFC connection PI_RFC

Hi Basis Experts
I am having problems while testing an RFC connection PI_RFC in one of our PI quality system.
Here is the Error log
Logon Connection Error
Error when opening an RFC connection
ERROR: program PI_RFC not registered
LOCATION: SAP-Gateway on host bp1xeuaa202 / sapgw01
DETAIL: TP PI_RFC not registered
Details COMPONENT: SAP-Gateway
COUNTER: 15866
MODULE: gwr3cpic.c
Details RETURN CODE: 679
We tried restarting the JCO-RFC provider service in VA,also tried restarting the Gateway service, tried registering the RFC using below command
rfcexec u2013g PI_RFC -a bp1xeuaa202 -x sapgw01
rfcexec u2013D PI_RFC
the command didnt gave any output also in SMGW tcode we didnt get the entry(PI_RFC) under system type as registered server.
Also we tried changing the Gateway hostname and service name in SM59.
Still we are facing the same issue, can anyone please help us in resolving this issue.
Regards
Syed

Hi,
It seems to like problem with your program is not registered. As suggested by spantaleoni, you can go through.
Here Program Id must be case sensitive. Once again check with your program Id.
And, you have to register your program id in Visual Administrator.
Goto Visual Administrator:
In that Select Cluster>Server>Services-->JCo RFC Provider
Then enter the Program Id and gw host & service.
Hope this helps to you.
Regards,
P.Rajesh

Sap to non sap connection ( program not registered/cpic-call

Hi all,
 Im trying to connect sap to siebel system.IN TCP/IP connections iv selected register program id & passed the parameters ...program id,gateway host and gateway service
i followed michal krawczyk steps & also checked in smgw
transaction also but program id is not registered there
 im getting error like program sapprog not registerd cpic/call
Detailed error
 Error - program sapprog is not registsred
 location - sap gateway on host saple / sapgw01
 detail - Tp sapprog is not register
 component - gateway
 counter - 387
 module -gwr3cpic
 line- 1621
 return code - 679
 subrc - 0
 please try to help me out in this issue. all inputs r rewarded.
Regards,
Lavanya

Hi
Thanks prince,iv checked entries in sm59, i checked smgw tranaction(gateway monitor) for logged on clients
its showing like this
number/luname/tpname/sys.type/hostname/hostaddres/last req
0 /sapnav/sapgw00/local_r3/sapnav.sapdomain.com/192.158.3.219
if i double click on above...
read/write socket = 4
handle = 4
time = tue jan 26 16:54:13 2006
socket = 1652
stat = ni_connected
type = stream ipv4
out = 1122 messages 64 bytes
in = 1 messages 64 bytes
local =127.0.0.1:3300
remote = 127.0.0.1:1848
options =
lu = sapnav
tp = sapgw00
lon lu = sapnav
long tp = sapgw00
ext program = 0
no conversation = 24
appc version = 6
hostaddr[0] =
hostaddr[1] = 127.0.0.1
offset in = 0
timeouts in = 0
connected = tue jan 24
last req = mon jan
request block number in= -1
connection out = -1
target out = -1
offset out = 0
restlen out = 0
timeouts out = 0
request block number out = -1
accept info = einfo
snc forced = 0
just see gateway monitor 4 sapnav/parameters & attributesProfile
parameter Value
gw/max_sleep 20
gw/conn_disconnect 900
gw/conn_pending 60
gw/gw_disconnect 1800
gw/req_stack_size 30
gw/max_conn 500
gw/max_wp 0
gw/max_conn_per_wp 10
gw/cpic_timeout 20
gw/deallocate_timeout 600
gw/reg_timeout 60
gw/reg_lb_level 1
gw/reg_lb_default 20
gw/side_info C:\usr\sap\D01\DVMGS00\data\sideinfo.DAT
gw/sec_info C:\usr\sap\D01\DVMGS00\data\secinfo.DAT
gw/startup C:\usr\sap\D01\DVMGS00\data\gwstartup.DAT
gw/stat 0
gw/tcp_security 1
gw/cpic_security 1
gw/max_sys 300
gw/max_shm_req 50
gw/max_shm_req_per_conn 10
gw/max_overflow_size 5000000
gw/max_overflow_usage 10
gw/keepalive 300
gw/reg_keepalive 300
gw/compatibility 0
gw/monitor 1
gw/netstat_once 1
gw/close_routes 120
gw/timeout 0
gw/internal_timeout 0
gw/nitrace 0
gw/accept_remote_trace_level 1
gw/resolve_timeout 0
rdisp/max_gateways 100
rdisp/max_comm_entries 500
rdisp/sna_gateway sapnav
rdisp/sna_gw_service sapgw00
rdisp/TRACE_LOGGING OFF
gw/rem_start REMOTE_SHELL
gw/remsh rsh
exe/gwrd C:\usr\sap\D01\SYS\exe\run\gwrd.EXE
snc/enable 0
snc/permit_insecure_start 0
Attributes
Release 640
Release no 6400
internal version 2
start time Tue Jan 24 16:53:47 2006
build time Aug 17 2004 23:33:51
build with Unicode TRUE
build with Threads TRUE
gateway hostname sapnav
gateway service sapgw00
req_sync_limit 24
appc_ca_blk_size 34396
gwreq_ln 34588
appcdata_ln 34316
overflow_size_limit 500000
overflow_use 0
trace level 1
trace level external programs 2
PID Gateway Reader 4952
internal version 2
Shared memory Sizes in bytes
CONN_TBL entry 1748
CONN_TBL total 874000
STATISTIC area 1392
iv changed some values for my safety.plz check it and let me know the error to register program id. Hope ull solve my issue this time.
Thanks in advance,
Lavanya.

SAP SM59 Connection - Program Not Registered

I created the SM59 in the SAP system and did the basic install using the BO Integration Kit XI release 2 on a Windows system.
On the test using the SM59 I am getting:
ERROR: program AERSND02_BO_SB2 not registered.
AERSND02_BO_SB2 is the program ID I used in the BO install and is the program ID I used in the Registered Server Program in the SM59. The SAP system is a unix box and the BO system is on a different windows box.
Also, When I execute the rfc_ping se37 program I get "Communication Failure".
In the BO system tab "SAP" I can see the roles in my SAP system so the connection to the SAP system is functioning.
Points awarded.
Mike

Muhammad, its helpful.
Trying to configure BW Publisher.
I verified that:
1) BW Publisher has been started in windows.
2) I executed netstat u2013an | find u201C3306u201D and see valid responses:
xxx.x.xx.xx:2940     xxx.x.xx.xy:3306           ESTABLISHED
xxx.x.xx.xx:3354     xxx.x.xx.xy:3306           ESTABLISHED
This was promising!!
3) My sm59 has valid values per the doc
4) My sm59 gives me the following error response:
ERROR: program mybox02_BO_XX2 not registered
LOCATION: SAP-Gateway on host aersnd02.dcs.eis.lmco.com / sapgw06
DETAIL: TP mybox02_BO_XX2 not registered
5) The following link http://help.sap.com/saphelp_nw70/helpdata/EN/22/042652488911d189490000e829fbbd/frameset.htm shows:
Activation Type Registration
If the activation type is Registration, you have to identify a registered RFC program. With an SAP gateway, you can register an RFC server program under this ID and then wait for RFC calls from other SAP Systems.
Example entry name: SERVER_EXEC
6) When I run sapinfo.exe dest=bin I get:
SAP System Information
Destination            mybox01
Host                   mybox01
System ID              (extern)
Database
DB host
DB system
SAP release            640
SAP kernel release     640
RFC Protokoll          011
Characters             1100 (NON UNICODE PCS=1)
Integers               LIT
Floating P.            IE3
SAP machine id           560
Timezone
When I ran this sapinfo.exe to get the connection registered (using type=R) you can see that it did not get registered.
Since the sap system is on unix and bo on windows I'm thinking that I need something on my sap system box pointing back to bo.
Anyone been here b4? Points rewarded !!
Edited by: Michael Hill on Jun 6, 2008 9:16 PM

Java communication error: Error when opening an RFC connection (CPIC-CALL: 'ThSAPOCMINIT' : cmRc=2 thRc=679 Transaction program not registered ).

There is a RFC connection not working connection test fails.
I found out the RFC is using a a program id that is not registerd.
When I register the program on os level like rfcexec -r -a <program_id> -g <hostname> -x <sapgw> the connection test on the rfc works.
The problem with the rfcexec is that it just works as long as the os session is active.
From what I´ve read I need to configure this on java side in the web dynpro content administrator.
Can you help me with that ? When I try to click Create jco destination I get an error.

Hello Vioar,
rfcexec is only a standard program for testing, you sould not register it for your application on the gateway.
Since you are getting "User is not allowed to read any data..." - did you logon with the correct user? Does this user have enough authorizations?
Regards,
Alwina

KABA connection issue - program not registered

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