Kad: What is a forum, board, and category and how to post a new topic?

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
In the Discussions Feedback board you'll see this quote:
If your question concerns a hardware or software technical issue, please do not post in this forum — instead, go to the Apple Discussions Homepage, select an appropriate product category and follow the links until you reach the correct forum for your post, then click the Post New Topic link.
It appears that many still miss this advice as they go ahead and ask in the Discussions feedback page how to post a new topic. This advice is as clear as can be, though some may not understand what the terms are in this quote. To clarify Apple Discussions is organized into the following elements:
Apple Discussions Homepage
- Categories of Topics
- - Individual _Topic Forums_
- - - Individual _Topic Threads_
When you enter a Category you will see _Topic Threads_ but no Post New Topic link. The reason for this is that all the threads in each forum are combined beneath the individual Forum links. If you wish to post a new topic in any specific Forum, you have to navigate to the Forum first to post a new topic in that Forum. Don't let the preponderance of views or responders make you think you need to post a "me too". In fact this makes it harder on the original poster to determine what is the cause of their problem. It is better to post your own topic, so you can get more focussed attention, and a wider audience who can help you. If you have a reply that might lead to a solution for the original poster, by all means reply. Otherwise you just contribute to the length of the thread, and don't really help in finding a solution.
An example of a Category: iMac
An example of a Forum: Using your iMac G5
Note also the header of the board says: "Category" or "Forum" to help guide you.
Be sure also to identify your Mac or operating system before posting in specific forums, as some Macs may look similar. If you need help, ask first.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Hi there!
Well If what you did is you transfered the Pictures from one folder to another using your phone, the Root folder is the main folder so lets say you transfered it to the memory card the root folder is the memory card.
Hope tis' help!
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What is an unzip application and how do I get it

What is an unzip application and how do I get it

Why did you ask this in the forum for Adobe Reader?

What is "other" in storage and how do I reduce it

what is "other" in storage and how do I reduce it

For information about the Other category in the Storage display, see this support article. If the display seems to be inaccurate, try rebuilding the Spotlight index.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
In Photos:
File ▹ Show Recently Deleted ▹ Delete All
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
Deleting files inside a photo or iTunes library will corrupt the library. Changes to such a library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install the app in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C.
For ODS:
security execute-with-privileges /A*/OmniDiskSweeper.app/*/M*/* 2>&-
For GP:
security execute-with-privileges /A*/GrandPerspective.app/*/M*/* 2>&-
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Paste into the Terminal window by pressing command-V. You'll be prompted for your login password.
The application window will open behind other open windows. When you scan a volume, the window will eventually show all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with the app, quit it and also quit Terminal.

What is JS.Agent-58 and how do I get rid of it?

Hello. I just ran a ClamXAv scan and it came up with a trojan called JS.Agent-58. It's the weirdest thing because it is in a file I would never expect it to be in. I buy a lot of things online and I do not print my receipts. Instead I save them as PDF files. The Trojan is in a Macy's PDF saved receipt from November. I have no idea how it got there. Anyway, if I delete the receipt, will that be enough. Can somebody tell me what exactly this particular Trojan does and how to tell if it has been downloaded on my computer. And, will someone tell me how to completely remove this Trojan from my computer, if it is indeed on my computer? Please and Thank You.

First a couple of tips:
As I mentioned to the OP, for fastest, most efficient answers to questions such as this, visit the ClamXav Forum.
Secondly, nobody but the OP and I will probably ever see your posting here. Only those who post or choose to follow a discussion will ever notice a new posting. For future issues, if you don't find the answer in an older discussion, then you will always be better off posting a new topic which will attract attention from other troubleshooters who are currently on line. That's just the way the forum works best.
The Happy Crab wrote:
ClamXav has identified a virus which I seem to have gotten in August 2014 called JS Agent-58 that is NOT in my mail but is a Page.webarchive filename. I have rescanned and had it quarantined but what do I do now and how did I get it in the first place?
I would need to know where it came from originally in order to have any idea how you got it. That information may still be in you scan log, so here is how to find it:
In ClamXav open the Scan Log by clicking the icon on the tool bar
When the "clamXav-scan.log" (or "ClamXav-scan.log" for the App Store version) window opens, you will only be looking at the only the most recent results
Select Find->Find from the Edit menu or type Command-F
Type "FOUND" in all caps and without the quotes in the Find box
Uncheck the "Ignore case" box and hit enter
Click the "Next" button or type Command-G until you find what you are looking for
If it doesn't show up in the most recent results, use the "▲ Earlier|" button in the lower right corner of the window to move back through the log.
Copy the entire line and paste it into a reply back here.
There is an easier way to do this using the Terminal app, but I would need to know which version of ClamXav (App Store or web site) you used to find it.
Be sure you read general guidance in Dealing with infected files. Moving it to quarantine has disabled it. You should probably make sure this isn't a file you need before moving it to the Trash Can, but that would be next. It's always possible this is a false alarm, but I doubt it.
Hopefully you have already read my analysis of what this is and understand there is close to zero chance it could affect your computer.

What is a root folder and how to find folders afte...

Can someone tell me what a 'root folder' is and how to find icons once you've moved it there?
It's actually my boyfriend's phone and he uses it for construction site pictures and this morning he woke me up as he couldn't find it anymore. He needs to locate the folder asap as he needs to download pics onto the computer and send them to clients straightaway in batches.
I connected the phone to the computer using the usb cord and it asks for options on the mass storage transfer. I selected 'images' and then on the control panel of windows, select digital still camera. At this point, the computer stalls as it is trying to search for the pictures folder but cannot locate.
I'll never move anything to this 'root folder' again. I was just trying to put the icon on the main menu (the way you can do with a blackberry)
He's already gone for work so took the phone with him, so I thought of giving this forum a try.
Thanks for help in advance

Hi there!
Well If what you did is you transfered the Pictures from one folder to another using your phone, the Root folder is the main folder so lets say you transfered it to the memory card the root folder is the memory card.
Hope tis' help!
"If you think this post is helpful, please click on the green button"

I have a MacAir, mid 2011 model, and want to view video on my TV. I see that I need a mini display port to Hdmi but there are many of these. What exatly do I need and how does one view a movie downloaded to the MacAir on a TV screen?

I have a MacAir, mid 2011 model, and want to view video on my TV. I see that I need a mini display port to Hdmi but there are many of these. What exatly do I need and how does one go about viewing a movie downloaded to the MacAir on a TV screen?

Welcome to Apple Support Communities
That's exactly what you need. A Mini DisplayPort to HDMI adapter and a HDMI cable. See > http://support.apple.com/kb/HT4241?viewlocale=en_US
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Hi there terri900!
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http://support.apple.com/kb/ht4199
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http://support.apple.com/kb/HT1145
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-Braden

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Out-of-Warranty Service Fee
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iPad 3rd, 4th generation
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iPad 2, iPad
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http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
 Cheers, Tom

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Kad: What is a forum, board, and category and how to post a new topic?

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