Kawai CN41 electric piano will not show up in Audio MIDI Setup.

Question

Hello,
I have a Kawai CN41 Piano that I would like to connect to my Macbook via USB to control some midi functions in Logic Express (incredible software by the way...)
The Manual that came with the piano says that it should just work. But for maximum clarification, I'll retype what the manual says.
"The CN41 piano can be connected with a personal computer with a USB cable for excahanging MIDI data. You need a USB Driver installed in your computer.
[For Windows XP/ME users]
A standard USB driver is already installed in your computer. You don't need to install a new driver.
[For Windows 2000/98SE users]
You need to install the desigated driver in your computer. Visit the KAWAI website at http:/www.kawai.co.jp/english/Download1.html and download the program.
[For Macintosh users]
Macintosh OSX automatically recognizes our USB interface. No Special driver is needed. Older Macintosh OS are not supported by us. If you have an older Macintosh OS, please us an appropriate MIDI interface and MIDI cables when connecting the CN41 piano to a macintosh computer.
NOTE:
When both MIDI jacks and USB port are connected, USB has priority.
When connecting USB cable to the CN41 piano, first connect the USB cable and then turn the power of the CN41 piano on.
It may take some time to start communication when the CN41 piano is connected to the computer via USB. When USB communication is unstable with connection via hub, connect the USB cable directly to the USB port of the computer.
Turning the power of CN41 piano on/off or disconnecting the USB cable while the follwing actions may cause unstable communication.
while installing USB driver
while booting up the computer
while MIDI application is working
while communicating with the computer
while the computer is in energy saver mode
* If you have any problem with USB communication, consult the instruction manual of your computer and check your computer setup.
* The USB-MIDI conversion board TID10000934 used in the CN41 piano is approved to show the USB logo. The USB logo can be used only for the product which is approved by USB-IF (USB Implements Fourm Inc.) test.
* Windows is registered trademark of Microsoft Corporation.
* Macintosh is registered trademark of Apple Computer, Inc."
So when i follow the directions just like the manual says the only thing that happens is my mouse stops working for about 30 to 45 seconds. After it starts working, nothing whatsoever in the department of MIDI. It won't even show up in the Audio MIDI Setup application. Also, I'm not 100% positive about this, but I don't think it's showing up in the System Profiler as well.
I've tried pushing the rescan button in Audio MIDI Setup, nothing.
I've repeated everything with a different usb cable with no improvement.
And I even contacted Kawai Technical Support. The guy I talked to via email said that he wasn't a mac guy but he'd ask his friends who were if they had any problems, his friends told him that everything was working fine for them. Then he told me to go and buy a USB-MIDI interface and plug it into the traditional MIDI ports on the CN41 and see if that would work. (I really don't want to do that, one of the reasons I bought this piano is the midi-straight-to-computer-via-usb-cable-connection connection. Buying a little usb interface would defeat the point. Although, I'll probably buy one down the road eventually. I would just like it to work.)
This piano is really nice, It has keys that feel like the real thing and using it to write some tracks in Logic Express would be a delight if it would work. If I could, I would take this issue to the Apple store in Salt Lake City, but I'm thinking that I would also have to take the piano and its kinda big. I'm using a Macbook running OS X Leopard 10.5.4 with a 2 GHz Intel Core 2 Duo processor and 2 Gigs of ram. I also run a Line 6 Toneport UX2, I'm not sure if there could be any Hardware conflicts, but I'm not much of a computer guy so I figured I'd just let you know as much as I can.
Aside from this thing with the piano, OSX has worked beautifully! I will never buy a Windows running machine again. And the few times when I'm forced to use one, (Work and stuff) I get really cranky.
Thank you for your time,
Jon Worms
P.S. I'm more than willing to scan the manual and email it for you upon request, I tried to find a link to it somewhere with no luck. But you know, thats just my luck. :P

Answer 1

Hey Rob, Thanks for responding!
As far as I can see there is not. The piano does have 3 usb ports on it though. 2 A size ports to go to Kawai approved devices, such as a hard drive for recording directly to portable memory. These plugs are labeled USB to Device. Then it has one B size plug that is Labeled USB to Host. The manual says that this is the one to connect to the computer.
USB Controls do exist though. But manual states that they are for when you plug in a small hard drive/flash drive. The controls allow you to create new folders and move recordings around on a flash drive. And without a hard drive plugged into one of the A size ports I don't get anything but an error message.
Tomorrow I'm going to try and get it to work on a windows box. Maybe i'll have a little luck.
Thanks for your help.