KB installation stuck in "Pending Verification" and "Waiting to Install"
Hi All
Recently we deployed some MS patches to some machine, though most of the machines have got them installed successfully there is a machine showing few KBs as "Waiting to Install" and one KB as "Pending Verification". [Screen Shot below]
I think "Pending verification" is causing others to wait.
Does pending verification means checking if the given KB is applicable to the machine?
I checked few logs but could not able to find that can help me to resolve:
UpdatesDeployment.log
Update (Site_A6CD736A-860B-4EB3-BC2F-E5EC8969E99D/SUM_24d9f79b-e55e-4f43-8a63-0368a351b1f9) Name (Security Update for Windows 7 for x64-based Systems (KB3023562)) ArticleID (3023562) added to the targeted list of deployment ({49AFE798-B19E-4CD8-A580-CA438E456A9C})
UpdatesDeploymentAgent 4/14/2015 1:26:27 PM
7808 (0x1E80)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_A6CD736A-860B-4EB3-BC2F-E5EC8969E99D/SUM_24d9f79b-e55e-4f43-8a63-0368a351b1f9", actionType 11l, value NULL, user NULL, session 4294967295l, level
0l, verbosity 30l UpdatesDeploymentAgent
4/14/2015 1:26:27 PM 7808 (0x1E80)
Update (Site_A6CD736A-860B-4EB3-BC2F-E5EC8969E99D/SUM_24d9f79b-e55e-4f43-8a63-0368a351b1f9) Progress: Status = ciStateDetecting, PercentComplete = 0, DownloadSize = 0, Result = 0x0
UpdatesDeploymentAgent 4/14/2015 1:26:28 PM
8024 (0x1F58)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_A6CD736A-860B-4EB3-BC2F-E5EC8969E99D/SUM_24d9f79b-e55e-4f43-8a63-0368a351b1f9", actionType 1l, value NULL, user NULL, session 4294967295l, level
0l, verbosity 30l UpdatesDeploymentAgent
4/14/2015 1:26:28 PM 8024 (0x1F58)
Update (Site_A6CD736A-860B-4EB3-BC2F-E5EC8969E99D/SUM_24d9f79b-e55e-4f43-8a63-0368a351b1f9) Progress: Status = ciStateDownloading, PercentComplete = 0, DownloadSize = 0, Result = 0x0
UpdatesDeploymentAgent 4/14/2015 1:26:28 PM
572 (0x023C)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_A6CD736A-860B-4EB3-BC2F-E5EC8969E99D/SUM_24d9f79b-e55e-4f43-8a63-0368a351b1f9", actionType 1l, value NULL, user NULL, session 4294967295l, level
0l, verbosity 30l UpdatesDeploymentAgent
4/14/2015 1:26:28 PM 572 (0x023C)
UpdatesHandler.log
Added (source=.sms_dcm?Id&DocumentId=24d9f79b-e55e-4f43-8a63-0368a351b1f9/MANIFEST&Hash=7BB7D4FE3385D02B08A3C7ABBE7305462321F7A09A81931C27F27B26C704853D&Compression=zlib,dest={C5A39FFE-FAD1-478D-BB04-0343DE3C5015}_1.zip) pair from manifest.
DataTransferService 4/14/2015 1:21:24 PM
3840 (0x0F00)
Added (source=.sms_dcm?Id&DocumentId=24d9f79b-e55e-4f43-8a63-0368a351b1f9/PROPERTIES&Hash=3DC80E7BD336FA5DE303F688E82AD9F1760525E034E8DC5F722C90329144554C&Compression=zlib,dest={C5A39FFE-FAD1-478D-BB04-0343DE3C5015}_2.zip) pair from manifest.
DataTransferService 4/14/2015 1:21:24 PM
3840 (0x0F00)
Added (source=.sms_dcm?Id&DocumentId=urn:policy-platform:policy.microsoft.com:smlif:ms.dcm.Site_A6CD736A-860B-4EB3-BC2F-E5EC8969E99D.SUM_24d9f79b-e55e-4f43-8a63-0368a351b1f9:204&Hash=9F4E64A686DA36F9B075602DF72CC15E1DB13B228ECAA9DD5DBA6B4304E1B7AD&Compression=zlib,dest={C5A39FFE-FAD1-478D-BB04-0343DE3C5015}_Model_VS.zip)
pair from manifest. DataTransferService
4/14/2015 1:21:26 PM 7808 (0x1E80)
UpdatesStore.log
Successfully raised state message for update (24d9f79b-e55e-4f43-8a63-0368a351b1f9) with state (NotApplicable).
UpdatesStore 4/14/2015 1:46:52 PM
1132 (0x046C)
Removed update state of update (24d9f79b-e55e-4f43-8a63-0368a351b1f9), as it has become
Not Applicable. UpdatesStore
4/14/2015 1:46:52 PM 1132 (0x046C)
Based on the UpdateStore.log it says the particular KB with "Pending Verification" status is not applicable to this machine.
Please help how to resolve this issue.
THank you
Regards Ram
Hi
Can any one advice please.
Regards Ram
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news:40e2d9d6$1@mktnews1...
>
> Hmm, I didnt wait too much between thread dumps. Probably a minute or two.
>
> Let me check the oracle stuff.
>
> Thanks a Lot.
>
> -Sharma
>
> "sree bodapati" <iwillreply@thenewsgroups> wrote:
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> >thread 13 and 12 are stuck reading from oracle , you may want to see
> >what
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> >, what
> >was the duration between each thread dump ?
> >
> >/
> >sree
> >
> >
> >"Ghanshyam Sharma" <[email protected]> wrote in message
> >news:40e2ce39$1@mktnews1...
> >>
> >> Hi Tom.
> >>
> >> I am attaching a thread dump of the server on windows, when I have
> >20
> >messages
> >> stuck as pending with MDB's having not-supported transaction attribute.
> >>
> >> I hope this helps in debugging the problem. Please let me know if
> >something is
> >> needed.
> >>
> >> Thanks everyone.
> >> -Sharma
> >>
> >>
> >> Tom Barnes
>
><[email protected].bea.com>
> >> wrote:
> >> >As I wrote below, a thread-dump of the WL Server that hosts
> >> >the stuck MDB might help explain things.
> >> >
> >> >Sharma wrote:
> >> >
> >> >> Hm, this is confirmed. I pumped in one million messages a few time
> >> >with and without
> >> >> file stores to differe the performance, but every time I get a clean
> >> >slate :)
> >> >>
> >> >> Looks like having required transaction attribute somehow removes
> >this
> >> >problem.
> >> >>
> >> >>
> >> >> But still I do not understand why messages were getting stuck with
> >> >not-supported
> >> >> attribute. Tom is it possible to understand this. The
> >phenomenon/Reason
> >> >behind
> >> >> this may show up somewhere else :)
> >> >>
> >> >> -Sharma
> >> >>
> >> >> Tom Barnes
>
><[email protected].bea.com>
> >> >> wrote:
> >> >>
> >> >>>The default is no transactions. I also find it curious
> >> >>>that this helps. I wonder if tx timeouts are helping here...
> >> >>>
> >> >>>Sharma wrote:
> >> >>>
> >> >>>
> >> >>>>Surprisingly I could process all one million messages if I
configure
> >> >>>
> >> >>>the MDB's
> >> >>>
> >> >>>>as folowing.
> >> >>>>
> >> >>>>Default-transaction=required
> >> >>>>Transaction-typr=container
> >> >>>>
> >> >>>>When I was getting the problem, I had nothing for these settings.
> >> >I
> >> >>>
> >> >>>do not know
> >> >>>
> >> >>>>what is the default, probably Not-supported ???
> >> >>>>
> >> >>>>Let me try my testing a few times and than confirm to you guys.
> >> >>>>
> >> >>>>Tom Barnes
>
><[email protected].bea.com>
> >> >>>>wrote:
> >> >>>>
> >> >>>>
> >> >>>>>Since you narrowed the problem down to the MDB side, can
> >> >>>>>post a thread dump of the server when it is stuck? That
> >> >>>>>might help diagnose the problem.
> >> >>>>>
> >> >>>>>Ghanshyam Sharma wrote:
> >> >>>>>
> >> >>>>>
> >> >>>>>
> >> >>>>>>Infact The thread which is stuck is not the loader/message
producer
> >> >>>>>
> >> >>>>>thread. It
> >> >>>>>
> >> >>>>>
> >> >>>>>>is a thread handling message driven beans. My producers end up
> >populating
> >> >>>>>
> >> >>>>>the
> >> >>>>>
> >> >>>>>
> >> >>>>>>JMS correctly.
> >> >>>>>>
> >> >>>>>>This is 81sp02.
> >> >>>>>>-Sharma
> >> >>>>>>
> >> >>>>>>"Ghanshyam Sharma" <[email protected]> wrote:
> >> >>>>>>
> >> >>>>>>
> >> >>>>>>
> >> >>>>>>>Hi.
> >> >>>>>>>
> >> >>>>>>>I am trying to write an application to process huge amounts
> >of
> >> >data.
> >> >>>>>>>I try to
> >> >>>>>>>process around 1,000, 000 messages [java objects] using a single
> >> >>>
> >> >>>queue
> >> >>>
> >> >>>>>>>and 8 MDB.
> >> >>>>>>>The strange thing is that in the end there are always 10
messages
> >> >>>
> >> >>>stuck
> >> >>>
> >> >>>>>>>in the
> >> >>>>>>>pending message category.
> >> >>>>>>>
> >> >>>>>>>I can also observe that a weblogic thread is stuck. [can see
> >it
> >> >in
> >> >>>>>
> >> >>>>>the
> >> >>>>>
> >> >>>>>
> >> >>>>>>>console]
> >> >>>>>>>The stuck thread current description is something like
> >"Connectio27.Session28".
> >> >>>>>>>
> >> >>>>>>>I have tried to use the QueueConnectionFactory from a EJB using
> >> >resource
> >> >>>>>>>reference
> >> >>>>>>>instead of fetching it directly. Even this has not helped. I
> >guess
> >> >>>>>
> >> >>>>>the
> >> >>>>>
> >> >>>>>
> >> >>>>>>>problem
> >> >>>>>>>is that while loading the messages onto the queues, one of the
> >> >threads
> >> >>>>>>>gets stuck
> >> >>>>>>>somewhere.
> >> >>>>>>>
> >> >>>>>>>I am sing MDB's for processing. There doesnot seem to be any
> >problems
> >> >>>>>>>on the MDB
> >> >>>>>>>side.
> >> >>>>>>>
> >> >>>>>>>If I reboot the server the 10 messages get processed
successfully.
> >> >>>>>>>
> >> >>>>>>>Any ideas will be highly appreciated.
> >> >>>>>>>-Sharma
> >> >>>>>>
> >> >>>>>>
> >> >>
> >> >
> >>
> >
> >
>
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So I downloaded CS6 Master Collection and entered my serial number, which began an installation.
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context="" type="1" thread="3956" file="executionrequest.cpp:8829">
<![LOG[Request a MTC task for execution request of package CM10001F, program * with request id: {7BCB5674-DC91-49D8-9C52-0765E9D86984}]LOG]!><time="10:57:52.443+300" date="01-23-2013" component="execmgr" context=""
type="1" thread="3956" file="executionrequest.cpp:8848">
<![LOG[Execution Request for advert CM120006 package CM10001F program * state change from WaitingDependency to Ready]LOG]!><time="10:57:52.443+300" date="01-23-2013" component="execmgr" context="" type="1"
thread="3956" file="executionrequest.cpp:503">
<![LOG[Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="CM10001F",ProgramID="*", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l]LOG]!><time="10:57:52.443+300"
date="01-23-2013" component="execmgr" context="" type="1" thread="3956" file="event.cpp:410">
<![LOG[MTC task with id {7BCB5674-DC91-49D8-9C52-0765E9D86984}, changed state from 0 to 1]LOG]!><time="10:57:52.443+300" date="01-23-2013" component="execmgr" context="" type="1" thread="2932"
file="execreqmgr.cpp:6268">
<![LOG[Raising client SDK event for class NULL, instance NULL, actionType 6l, value , user NULL, session 4294967295l, level 0l, verbosity 30l]LOG]!><time="10:57:52.959+300" date="01-23-2013" component="execmgr" context=""
type="1" thread="3996" file="event.cpp:410">
<![LOG[Policy arrived for child program insRCS-Software_Retrieval_Agent_TAB-5.4.1]LOG]!><time="10:57:53.053+300" date="01-23-2013" component="execmgr" context="" type="1" thread="3996"
file="execreqmgr.cpp:6847">
<![LOG[MTC queeued a task for SWD execution request with program id: *, package id: CM10001F for execution.]LOG]!><time="10:57:53.068+300" date="01-23-2013" component="execmgr" context="" type="1"
thread="2932" file="execreqmgr.cpp:6481">
<![LOG[Package CM10001F, program * is ready but can not be started because package , program is currently running.]LOG]!><time="10:57:53.068+300" date="01-23-2013" component="execmgr" context=""
type="1" thread="2932" file="executionrequest.cpp:9083">
When I use the same Task Sequence (or any other deployment) on a system built from our old .WIM created with the same Build and Capture Task Sequence they always install immediately. I am thinking it has something to do with the default SCCM Client
upgrade package available by default, but I had our SCCM owner verify that has been disabled in the hierarchy.
The deployments are set to ignore maintenance windows and things of that nature. It appears to be an issue with the agents state when it comes up out of the build process. It checks in with the Site and processes assignments for Compliance (DCM)
without issues as well. The build and capture new WIM/System builds just seem to not want to install anything.
What makes this issue even more odd is that if I leave the system on for several days sitting at the "Waiting to Install..." state, the agent finally works out whatever issue it is stuck on and begins to work without issues. If I don't use
the WIM for several days after it was created, the WIM will also stop experiencing the issue too.
Has anyone else run into this too? This was working a couple months back and I went to create a new WIM in December and it hasn't work correctly since.
Thanks..Jon
Jon KalozI have identified the source of the problem, but no solution yet. The blocking program is found under SMS_MaintenanceTaskRequests in the local client WMI Namespace Root\CCM\SMS_MaintenanceTaskRequests. The GUID that is found in there has
a matching TaskID to a TaskID found in the SMSTS from the Build and Capture Task Sequence logs.
This is found in the SMSTSLog from the Build and Capture process showing the same Task GUID referenced (followed by a failure I cannot find good info on). C:\SMSTSLog\SMSTS.log
<![LOG[Set command line: "C:\_SMSTaskSequence\OSD\CM100035\ccmsetup.exe" /useronly /source:C:\_SMSTaskSequence\OSD\CM100035 /config:MobileClient.TCF /status:644]LOG]!><time="14:21:37.225+300" date="01-24-2013" component="OSDSetupHook"
context="" type="0" thread="2132" file="commandline.cpp:705">
<![LOG[Executing command line: "C:\_SMSTaskSequence\OSD\CM100035\ccmsetup.exe" /useronly /source:C:\_SMSTaskSequence\OSD\CM100035 /config:MobileClient.TCF /status:644]LOG]!><time="14:21:37.225+300" date="01-24-2013"
component="OSDSetupHook" context="" type="1" thread="2132" file="commandline.cpp:801">
<![LOG[Process completed with exit code 0]LOG]!><time="14:23:30.568+300" date="01-24-2013" component="OSDSetupHook" context="" type="1" thread="2132" file="commandline.cpp:1098">
<![LOG[Install succeeded. Blocking other instances of ccmsetup.]LOG]!><time="14:23:30.568+300" date="01-24-2013" component="OSDSetupHook" context="" type="0" thread="2132" file="installclient.cpp:1215">
<![LOG[Installed Client]LOG]!><time="14:23:30.568+300" date="01-24-2013" component="OSDSetupHook" context="" type="0" thread="2132" file="installclient.cpp:1273">
<![LOG[Start to cleanup TS policy]LOG]!><time="14:23:30.568+300" date="01-24-2013" component="OSDSetupHook" context="" type="0" thread="2132" file="utils.cpp:2773">
<![LOG[TS Deleted 0 instances]LOG]!><time="14:23:30.600+300" date="01-24-2013" component="OSDSetupHook" context="" type="0" thread="2132" file="utils.cpp:2816">
<![LOG[TS Policy cleanup done]LOG]!><time="14:23:30.600+300" date="01-24-2013" component="OSDSetupHook" context="" type="0" thread="2132" file="utils.cpp:2817">
<![LOG[End TS policy cleanup]LOG]!><time="14:23:30.600+300" date="01-24-2013" component="OSDSetupHook" context="" type="0" thread="2132" file="utils.cpp:2821">
<![LOG[Setting variable to indicate a client installation was done]LOG]!><time="14:23:30.600+300" date="01-24-2013" component="OSDSetupHook" context="" type="0" thread="2132" file="installclient.cpp:1284">
<![LOG[Registering the task sequence with the execution manager in the newly installed operating system.]LOG]!><time="14:23:30.615+300" date="01-24-2013" component="OSDSetupHook" context="" type="0"
thread="2132" file="installclient.cpp:915">
<![LOG[Active request handle is empty, registering with new active request handle. This is expected if the TS was started from a media/PXE.]LOG]!><time="14:23:30.615+300" date="01-24-2013" component="OSDSetupHook"
context="" type="2" thread="2132" file="installclient.cpp:918">
<![LOG[Saving the new active request handle for the task sequence: {01DE9356-CDBD-4051-B465-F87886A61BF5}]LOG]!><time="14:23:30.615+300" date="01-24-2013" component="OSDSetupHook" context="" type="1"
thread="2132" file="installclient.cpp:931">
<![LOG[Failed to create instance for IMTCTokenHandler interface, hr=0x80070005]LOG]!><time="14:23:30.662+300" date="01-24-2013" component="OSDSetupHook" context="" type="0" thread="2132"
file="installclient.cpp:949">
<![LOG[Waiting for ccmexec process to start]LOG]!><time="14:23:30.662+300" date="01-24-2013" component="OSDSetupHook" context="" type="0" thread="2132" file="installclient.cpp:950">
<![LOG[CoCreateInstance succeeded]LOG]!><time="14:24:00.678+300" date="01-24-2013" component="OSDSetupHook" context="" type="0" thread="2132" file="installclient.cpp:961">
<![LOG[Succesfully registered the tasksequence with the execution manager]LOG]!><time="14:24:00.678+300" date="01-24-2013" component="OSDSetupHook" context="" type="1" thread="2132" file="installclient.cpp:994">
<![LOG[Command line for extension .exe is "%1" %*]LOG]!><time="14:24:01.693+300" date="01-24-2013" component="OSDSetupHook" context="" type="0" thread="2132" file="commandline.cpp:228">
<![LOG[Set command line: "C:\Windows\system32\_SMSOSDSetup\TsProgressUI.exe" /Unregister]LOG]!><time="14:24:01.693+300" date="01-24-2013" component="OSDSetupHook" context="" type="0" thread="2132"
file="commandline.cpp:705">
<![LOG[Executing command line: "C:\Windows\system32\_SMSOSDSetup\TsProgressUI.exe" /Unregister]LOG]!><time="14:24:01.693+300" date="01-24-2013" component="OSDSetupHook" context="" type="1"
thread="2132" file="commandline.cpp:801">
<![LOG[==========[ TsProgressUI started in process 3912 ]==========]LOG]!><time="14:24:01.850+300" date="01-24-2013" component="TsProgressUI" context="" type="1" thread="3956" file="winmain.cpp:329">
<![LOG[Unregistering COM classes]LOG]!><time="14:24:01.850+300" date="01-24-2013" component="TsProgressUI" context="" type="1" thread="3956" file="winmain.cpp:204">
<![LOG[Shutdown complete.]LOG]!><time="14:24:01.850+300" date="01-24-2013" component="TsProgressUI" context="" type="1" thread="3956" file="winmain.cpp:512">
<![LOG[Process completed with exit code 0]LOG]!><time="14:24:01.850+300" date="01-24-2013" component="OSDSetupHook" context="" type="1" thread="2132" file="commandline.cpp:1098">
<![LOG[Successfully unregistered TS Progress UI.]LOG]!><time="14:24:01.850+300" date="01-24-2013" component="OSDSetupHook" context="" type="1" thread="2132" file="utils.cpp:2075">
<![LOG[Moving logs to SMS client directory]LOG]!><time="14:24:01.850+300" date="01-24-2013" component="OSDSetupHook" context="" type="1" thread="2132" file="basesetuphook.cpp:1356">
<![LOG[LOGGING: Resetting log path.]LOG]!><time="14:24:01.850+300" date="01-24-2013" component="OSDSetupHook" context="" type="1" thread="2132" file="tslogging.cpp:1803">
These are the contents of the maintenancecoordinator.log showing the Task with the same GUID starting, but never registering a completion. After 12 hours (43200 second timeout) it will finally continue on and work as it should.
<![LOG[Removing tasks for agent "RebootCoord".]LOG]!><time="14:23:46.662+300" date="01-24-2013" component="MaintenanceCoordinator" context="" type="1" thread="536" file="taskqueue.cpp:727">
<![LOG[Removing tasks for agent "RebootCoord".]LOG]!><time="14:23:55.912+300" date="01-24-2013" component="MaintenanceCoordinator" context="" type="1" thread="4084" file="taskqueue.cpp:727">
<![LOG[Adding task for client "tasksequence": id - "{01DE9356-CDBD-4051-B465-F87886A61BF5}", pri - 0, service window - 0, max time for sw - 43200.]LOG]!><time="14:24:00.678+300" date="01-24-2013" component="MaintenanceCoordinator"
context="" type="1" thread="2556" file="taskqueue.cpp:259">
<![LOG[Signaled task '{01DE9356-CDBD-4051-B465-F87886A61BF5}' (agent 'tasksequence').]LOG]!><time="14:24:00.678+300" date="01-24-2013" component="MaintenanceCoordinator" context="" type="1" thread="2556"
file="taskqueue.cpp:1344">
<![LOG[Done scheduling task. Winning task '{01DE9356-CDBD-4051-B465-F87886A61BF5}' (agent 'tasksequence')]LOG]!><time="14:24:00.678+300" date="01-24-2013" component="MaintenanceCoordinator" context="" type="1"
thread="2556" file="taskqueue.cpp:1261">
<![LOG[Task "{01DE9356-CDBD-4051-B465-F87886A61BF5}" (agent 'tasksequence') is reporting back on starting.]LOG]!><time="14:24:00.678+300" date="01-24-2013" component="MaintenanceCoordinator" context=""
type="1" thread="2556" file="taskqueue.cpp:399">
<![LOG[Successfully started task '{01DE9356-CDBD-4051-B465-F87886A61BF5}' (agent 'tasksequence').]LOG]!><time="14:24:00.678+300" date="01-24-2013" component="MaintenanceCoordinator" context="" type="1"
thread="2556" file="taskqueue.cpp:1517">
<![LOG[Removing tasks for agent "RebootCoord".]LOG]!><time="14:27:36.544+300" date="01-24-2013" component="MaintenanceCoordinator" context="" type="1" thread="2464" file="taskqueue.cpp:727">
<![LOG[Removing tasks for agent "RebootCoord".]LOG]!><time="14:53:27.219+300" date="01-24-2013" component="MaintenanceCoordinator" context="" type="1" thread="3820" file="taskqueue.cpp:727">
I am not sure why the task is still hanging around on the system after the build and capture sequence completes. There are no errors during the B&C TS and I have removed everything from it as well to only be an OS install with no changes.
Jon Kaloz
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