KB04731 - Missing icons on the BlackBerry smartphone
http://www.blackberry.com/btsc/KB04731
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This is great! Thanks!! Saving this one!!
Nurse-Berry
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Similar Messages
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I have reset both my torch and playbook back to original only thing that I kept was my contact. And still problems I am a few min away from leave my loved blackberry and going android !! Or heaven help us Phone
Issues 1) playbook wont connect to desktop manager anymore
2) Play book has 2 calendar icons with two different settings on them ??? I have one that is currently working with my yahoo email and calendar account.
3) my Phone when connected to desk top software shows the calendar as read only
4) Unable to update my phone says During an update of the applications on the BlackBerry® smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatisfactory dependencies."
I just want my email and Calendars to work I am tried of spending nights trying to get these deices working !!!
someone please help me. !!
I know you are going to ask I have updated everything last time and it is all as update as it can get.
As for now as I wait I am going to wipe my phone again and just set everything up again !! If I have to even my contacts AHHHH Help I am starting to think crazy thoughtsDid you try to eboot the your PC or laptop where your device is connected ?
I experienced this with my windows laptop, after a failed to do an update, I restart the laptop and my Torch, then retried, and it's worked -
The BlackBerry smartphone shows notification that a SMS message has been received, but the SMS message does not appear in the Messages list or the SMS and MMS list
Hi!
Do you have an icon for SMS and MMS messages?
To find the messages in the mean time from the main message queue do a search:
Options>search setup up the options as follows it will show all unopened messages.
Service=ALL SERVICES
folder: ALL FOLDERS
show: ONLY UNREAD
type=ALL
Thanks,
Bifocals
Here is the icon I'm referring to:
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure. -
KB05382: Messages sent from Microsoft Entourage do not appear on the BlackBerry smartphone
KB05382: Messages sent from Microsoft Entourage do not appear on the BlackBerry smartphone
Resolution: This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.
This has been a reported problem for years...resolution has always been the same...assume because they are not actively looking for a fix...anyone know of an ETA on a resolution or any workaround?Not that I am aware of.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V -
KB16037 - Perform a test using the hardware diagnostic tool on the BlackBerry smartphone
KB16037 - Perform a test using the hardware diagnostic tool on the BlackBerry smartphone
Just noticed this; SWEET!
-----ProcedureTo perform a test using the hardware diagnostic tool on the BlackBerry smartphone, complete the following steps:
On the Home screen on the BlackBerry smartphone, click Options.
Select Status.
On the Status screen, type test.Note: On BlackBerry smartphones that support SureType® technology, use the multi-tap input method.
From the menu on the Device Self Test Application screen, select Start.
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Get busy living, or get busy dying.
http://blog.port3101.org/hdawg/This is cool!
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Tips for getting BlackBerry Desktop Manager to detect the BlackBerry smartphone!
Here are a few tips that may help if your PC is unable to detect your BlackBerry smartphone!
1. Install the desktop manager software – when installing the Desktop Manager software that came with your device be sure to Not have the BlackBerry connected to the computer during this process.
2. Always use the USB ports from the back of the computer; never use a USB hub or a docking station USB port.
3. If you have another UBS cable you can try doing that to make sure it is not the cable causing the issue.
4. If you are using a laptop computer disable the power management settings.
a. For Windows-XP and Vista do the following to disable power management on the USB ports
i. On the computer, right-click My Computer and select Properties.
ii. Click the Hardware tab, and then click Device Manager.
iii. Expand Universal Serial Bus controllers.
iv. Right-click the USB Root Hub and select Properties.
v. Click the Power Management tab, and clear the Allow the computer to turn off this device to save power check box.
vi. Click OK.
vii. Repeat steps i. through vi. for each USB Root Hub listed in BlackBerry Device Manager.
5. If you have uninstalled and reinstalled the Desktop Manager Software trying using the following knowledge base article to do a “clean uninstall” of the software. http://www.blackberry.com/btsc/KB02206
6. The existing USB driver installed is for an earlier model of the BlackBerry smartphone.
a. Manually upgrade the USB driver for the BlackBerry smartphone by completing the following steps:
i. Right-click My Computer and select Properties > Hardware > Device Manager.
ii. Under Universal Serial Bus Controllers, verify that the BlackBerry smartphone is found.
iii. If an exclamation mark is displayed, right-click the BlackBerry smartphone and select Update Driver.
iv. If the Hardware Update Wizard prompts you to use Windows Update, select No not this time and click Next.
v. Choose Install from a list or specific location and click Next.
vi. Choose Don't search. I will choose the driver to install and click Next.
vii. Click Have Disk and then choose Browse.
viii. Browse to C:\Program Files\Common Files\Research In Motion\USB Drivers.
ix. Double-click on RimUsbNT.inf, click OK, and then click Next.
7. If you have another PC try using that PC to see if you able to get the device connected
8. If you do not have another PC then try creating a new user account on the PC and then install the Desktop Manager software on that new profile.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!There is also some great info in the below thread
http://supportforums.blackberry.com/t5/BlackBerry- Desktop-Software/Desktop-Manager-quot-disconnected -quot-and-I-can-t-get-rid-of/m-p/506238/highlight/ false#M16105
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
Missing icons on my BlackBerry 8700
I cannot see the icons on my blackberry it is just a white screen.
Greetings, and welcome to the BlackBerry.com Support Forums.
With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Let us know how it goes.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
"SOS" on the BlackBerry smartphone
Hi,
My BB Passport is only allowing me to make "Emergency Call" and the network status is somewhere stuck on "SOS". The phone has been working until now, when I travelled from one country into another and switched my phone on.
HELP!!ThisBBdude wrote:
I landed in Kenya 6hrs ago (from South Africa). Yes, my home network does have roaming agreements with the networks here in Kenya. There's not issues in that regard as my colleagues phones are working (and we have the same network)
Is it possible to insert a colleagues SIM into your device?
If so, try this and should it connect succesfully it would indicate the issue lays with your SIM card\wireless service plan rather than the device itself.
Did someone help you? Click Like! Did a post solve your issue? Click Accept as Solution!
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Missing icons on the buttons in Safari, Finder, Preview
Hi all,
I'm running Mountain Lion 10.8.3, MBP 15" 2012, full updates. How to resolve this prolem? Reboot is checked, but not help.
Please, see images:I fixed my problem:
1) I used "sudo rm /private/var/vm/sleepimage" to delete the sleepimage file
2) I used "sudo pmset -a hibernatemode 1" to force safe sleep when I close the lid and/or choose sleep from the apple menu
3) Booted from safe sleep and confirmed it was working as expected.
4) To go back to regular safe sleep mode (i.e. do not engage safe sleep unless the battery goes dead) using "sudo pmset -a hibernatemode 3"
Source http://techsplatter.blogspot.ru/2011/10/corrupt-sleepimage-file-causing-3-beeps. html -
I have updated BDS, I have a solid connection. Any ideas how to get BDS to actually download updates?
Hi anthropos,
Welcome to the BlackBerry Support Community.
Can you tell me the full version of BlackBerry Device Software you currently have installed? By icons on the BlackBerry smartphone, do you mean the prompt for wireless software update? In Options > Device > Software updates, can you let me know if you are prompted to update?
I look forward to your response.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)! -
I cannot find the internet browser icon on my blackberry curve 9360
Hello everyone, I'd really appreciate some help please!
I cannot find the internet browser icon on my blackberry curve 9360.
I've gone to options, Device, Advanced system settings, opened the Host routing table, hit the menu key and chosen register now. I get message saying "Registration sent!"
What do I need to do now?
Many thanks in advance.Hi wilkasmum
This article will guide you how to solve that problem: The browser icon is missing or not shown on the BlackBerry smartphone
Good luck.
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• If your issue solved, mark the best post in your thread as Solution -
try to download music mp3 tag through blackberry world but did not install properly, and now got a loading sign in the middle of my screen, after numerous occassion of swithing it off, removing the battery, and restore factory settings via blackberry desktop, still the same, can't access anything, very annoying as nothing happens - please help
When Error 104 is displayed on a BlackBerry smartphone, the following steps will prevent the error message from reoccurring:
Backup the BlackBerry smartphone using the BlackBerry Desktop Software KB12487
Perform a security wipe on the BlackBerry smartphone KB14058
Restore only important databases to the device by following KB10339
Cheers and good luck.
• Click Likes to appreciate those who helps you
• If your issue solved, mark the best post in your thread as Solution -
Product Overview
The BlackBerry® Pearl™ 8230 smartphone is the next version of the flip form factor BlackBerry smartphone.
Features
· CDMA2000® 1x EVDO Rev 0 (800/1900 MHz bands)
· Built-in GPS
· SureType® input method
· Bluetooth® technology
· 2.0 megapixel camera with flash
· Speakerphone and voice dialing
Smartphone Support
The BTSC provides technical support documentation, including product guides and manuals, to allow BlackBerry smartphone users to troubleshoot various issues on their own. Documentation for troubleshooting issues with the BlackBerry 8230 smartphone can be found at www.blackberry.com/btsc:
Search term: BlackBerry 8230 smartphone
Advanced Search: Additional search options are available by clicking the Advanced Search link below the search bar.
Frequently Asked Questions
KB15466 - Information about BlackBerry Device Software 4.6 Features and Enhancements
KB16018 – Information about the Instant Messaging folder on the BlackBerry smartphone
KB16012 – Information about the Micro-USB and Mini-USB ports on BlackBerry smartphones
KB16462 – Information about the conference call feature
RSS feeds: Sign up to get custom notifications for updated support resources.
Message Edited by Beholder on 02-27-2009 02:09 PM
Want to learn how to use your BlackBerry® smartphone? Visit youtube.com/blackberry to help you get the most out of your BlackBerry smartphone!
Do you have questions about your BlackBerry smartphone?
Go to mobile.blackberry.com on your BlackBerry smartphone to enter your question and get instant answers!Good luck with that...I'm trying to do the same thing.
I work for AT&T Customer Care/Tech Support and there's no way in hell I would recomend the 8220 to any customer unless RIM will actually start doing some customer service. Ive even recomended to AT&T never to support this device until RIM solves this OBVIOUS device issue.
I've even offered to RIM that I am willing to pay some for an upgrade - or a downgrade to a lesser Blackberry - I don't care which, I just want a Blackberry that actually works!
I don't think RIM will do anything untill forced to - ie. if someone needs to call 911 on an 8220 and it shuts off and someone ends up dying as a result. The court case would be LOVELY to see... Would be nice to see a class-action-lawsuit over this issue as well...
If RIM would actually give us an option of replacing this obvious lemon of a phone, maybe, just MAYBE we wouldnt be as upset and would remain loyal customers/users - Just sayin... -
How to get rid of the lock icon at the firewall menu?
how can i remove the lock icon which is located at options/security/firewall/enable then at the right side a lock icon then a box which is checked
If on BES only your BESAdmin can assist you.
if you bought your phone online you can remove the policy
NOTE: This will erase all data on your device so back it up!
KB18998 How to reset the BlackBerry smartphone to factory defaults
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V -
Glitch in the BlackBerry 8520!!!
Hello all,
I have purchased a Blackberry 8520 through the Rogers Mobile Network about 3 months ago and I just started having problems with it. When someone calls the phone, there would be no ring when the phone is on Normal, Medium, or Loud profile. This affected all incoming alerts from Blackberry messenger, SMS messages and phone calls. It also stopped any music from playing and a red bar that says "Error Playing." would appear in the top right corner of the screen. Below that, a message pops up that says "An error has occurred attempting to play media "MusicDemo_Fontainebleau"." I contacted my service provider and they sent me a replacement phone as it was under warranty. Two days after I got the new phone, the same issues started happening. I new it couldn't be a physical problem with the phone so I started troubleshooting. I found that when the "Word Mole" game is running with the sound disabled for the game, and a call comes in, no ringtones or incoming alerts will work. The speaker is also hung up not allowing any music to be played. The phone can still be used to make calls or use other application. If the game is reopened and actually closed properly by clicking "Exit", all functions return. This only happens when this specific game is running. All other games are ok and there are no issues with any other programs that I tried. I have not downloaded software or music on the phone so it can't be a virus, and it is only running the basic programs that the phone comes with.
I hope this helps BlackBerry find a fix to this problem.Hi and welcome to the forums!
Here are some articles from the technical library on similar problems,
Basically we know the error occurs but we can't prove the Word Mole did it,
First always go with the hard reset (battery pull)
Try the extract procedure and lets get some documentation.
Thanks
Bifocals
KB02141 How to reset a BlackBerry smartphone
KB17215 How to extract information from a BlackBerry smartphone using the loader.exe or ./bbdm command line tool
KB20113 Preloaded ringtones will not play on the BlackBerry smartphone
KB13227 Unable to display file error when playing preloaded media files
KB18657 Preloaded ring tones are missing from the BlackBerry smartpone
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.
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