KB2687455 (SP2 for Office 2010) Breaks Outlook Searches of Shared Contacts/Calendars

Hello, everyone! I would love to know if anyone else is experiencing these issues.
I am an IT Network Technician for several clients that have had issues searching in shared contacts and/or calendars in Outlook 2010. These users are using Office 2010 in Citrix/Remote Desktop Services environments. When these servers automatically
download and install KB2687455, the users can no longer perform searches in shared contacts/calendars. They receive an error stating, "The requested Upon removing this update, and having the user close and re-open Outlook, the search functionality is
restored. Surprisingly, a reboot is not required to restore searching.
Is Microsoft aware of this issue? If so, what is being done to correct it? If not, is anyone else experiencing similar symptoms?
Our firm has already observed similar failure of the search functionality in Outlook 2010 due to the installation of another Windows Update, KB2956128. The issues with that update are already well-documented, based on a preliminary Google search,
and we have blocked the installation of that update, where possible, until we are informed of a fix for it from Microsoft. Any information on the repair of that update would also be much appreciated.

Hi,
Both KB2956128 and KB2956203 seem to cause this issue to some of our users, as you mentioned KB2956128, have you checked KB2956203? If you have installed this KB, uninstall it to check the result.
If it is KB2956203, we have been aware of some issues caused by the recent updates, and would like to collect more information for further investigation.
Can you guys share your detailed system info? Also, if you have any log files about the issue, kindly share with us by sending them to this email account:
[email protected] (please use the link of this thread as the subject).
We appreciate your assistance with this.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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