KDL-43W800C BRAVIA Android TV Restarts itself over and over

Question

KDL-43W800C BRAVIA Android TV Restarts itself over and over.TV purchased on 30/6/2015 from PAI International Bangalore getting restarted automatically hightly disappointing ,considering Sony Brand value i purchased this costly LED .Sony Service request # 26296866.Sony chat representative asked me to do factory reset which didnt yield any result.Sony design & Manufacturing team could you please google with search word "Sony Bravia restart itself" & you will find multiple posts like below ;
https://www.community.sony.com/t5/Television-General/KDL-52V5100-BRAVIA-Restarts-itself-over-and-over/td-p/130867It is proved to be a Known issue with Sony Bravia TV's & Sony seems to be not serious to fix this issue but selling the defective / Problematic products to customers who gets fooled after paying high price just for the Brand value. My question here is IF SONY DOING PRODUCT TESTING IN CUSTOMER PLACE ? , Do you have Known error database , Root cause analysis , Problem fixing approach atall ?.Did i do a mistake by selecting your product ? if this issue isnt fixed i want you to take back the set & refund the entire amount. Please Dont sell any product till its completly tested & verified from now on..

Answer 1

Yes Restart issue got fixed Sony Service request # 26296866 : technical person visited my place & installed the latest software which seems to have fixed & i have been monitoring it from last 2 weeks.---------------------------------------------------------------------------------------------------------------------------Along with the above issue i reported "Ghosting on LED screen / White patches all over screen " when on & no signal input mode ,when my set top box is powered off.
My issue is exactly mentioned as "Mura Effect type 1 " in below link : http://sonyclouding.blogspot.in/2007/01/what-is-mura.html
"Mura Effect type 1 corresponds to a lack of homogeneity in control circuit adjustments. From one cell to another color control can change and it will lead to permanent defects in intensity in displayed images.engineer who visited my place to fix the reboot issue said Mura ghosting issue is common on Majority of Sony TV & its not an issue to worry about as the patches are not visible when the tv is on Tatasky mode when pictures are displayed. I should not worry abt this is no signal / black screen mode.I have writtent to Sony as below & awaiting response :1. Do you also agree that Mura effect as a known issue & customers like me need not to worry if so ? Sony are you ready to give my tv the lifetime warranty for the LED screen, if this Mura affect leads to serious damage to my screen after my warranty period i may have to invest 20 to 30k INR to get a replacement screen.2. https://community.sony.com/t5/Television-General/KDL-43W800C-BRAVIA-Android-TV-Restarts-itself-over-and-over/m-p/512249Mura effect issue raised by user of Sony community portal "Steve1570z" dead/stuck pixel on the lower right part of the screen. It was refunded, though - So Sony has accepted this issue & indeed refunded the purchase amount to the consumer.If Sony India can follow the same process or this varies b/w country to country ?