KE30 is not picking the data from summarization level

Hi Techies,
We are facing one issue in KE30 tcode.
We are able to run the same report in our QLTY, its showing "Data is getting fetched the data from summarization level 33" and we can see the output within 5 mins, But if we use same parameters in PRO, its showing "Data is getting fetched from segment level".
So we are not getting data in PRO, its throwing TIME_OUT error....
Request you to suggest how we can map these summarization level to the particular report.
*We have already rebuilt and refreshed the summarization levels, then also it is being picked from segment level.
Thanks in advance,
NIck Loy

Hi,
   In KE30 right click on the report. Click on change. Go to the options tab. In the performnace block check if radio button "use a summarization level" is selected.
  If the customizing is correct then the select stamenet generated by the report may not be in sync with the summ level i.e. the chars in the selection of the report must be there in the summ level.
regards
Waman

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