Keep asking key in apple id and password
Keep asking key in apple id and password!!!
After key in correct, but its appear "cant connection to Itues Store"!
My line is steady, how to fix this problem???
Hi there Eddyyap,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W.
Similar Messages
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When I try to update apps on my iPad, it asks me for my mothers password and displays her apple ID. How do I change it to ask for my apple id and password??? I am signed into the store and iCloud with my apple id. I am not signed into ITunes, the store on the ipad, or icloud under her name. WIERD???
There is no featured tab in my iTunes store. . . and everywhere it shows me signed in. I had downloaded an app for my mother on HER ipad, and that is the only app I have done for her. It shows up on my phone, and now I cannot update any of my apps. I uninstalled that app on my phone, but when I want to update ones I have installed on my phone with my appleid, she keeps showing up.
Joyce -
help, the last apple ID used to download in my ipad2 is stuck, I can't download anything because its not asking for my apple ID and password, how do I change it back to mine?
Again, this only affects you if someone *redownloaded* content with a different ID. In my case, I emailed iTunes Store support, explained the situation, and they reset the counter. I recommend you try the same
If you read discussion boards, this is a significant change from a year ago, when Apple told people in the same situation to go f&$# themselves. Clearly it's dawning on them that this is a stupid policy, and my guess is if people keep complaining they'll change it to something more reasonable. Remember, it wasn't that long ago you couldn't re-download content at all.
Apple can't really afford to play hardball on this. Sure, the hardcore fanboys will always say "Thank you sir, may I have another" whatever Apple throws at them, but the rest of us will just switch to Amazon, which has none of these restrictions. -
Some games ask for our apple ID and password. Will it compromise our apple password?
To play some games installed from the app store, they ask for our apple ID and password. Will this compromised our appleID and password?
There is no featured tab in my iTunes store. . . and everywhere it shows me signed in. I had downloaded an app for my mother on HER ipad, and that is the only app I have done for her. It shows up on my phone, and now I cannot update any of my apps. I uninstalled that app on my phone, but when I want to update ones I have installed on my phone with my appleid, she keeps showing up.
Joyce -
I can't access my email. I have joined iCloud. When I press mail I get a series of providers. I click iCloud. It asks for my Apple id and password. I provide these to be told this account already exists and I can get no further. What am I doing wrong?
Sorry everyone - I have solved my own question - needed to go through Hotmail account of course.
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I kept getting reminders to update my iphone to v6, so I did so and I am not happy! It deleted all of my apps, so then I had to reload them. Now many of the apps do not work - when I try to open them they keep asking for my apple ID and PW and when I enter this it just goes away and never opens. Anyone else had this issue?
Happened to me once awhile back. The exact same thing. What I did to get everything working again was open up itunes on PC and click on "Apps" section (not the one in your iphone section, but the one in the "Libraries" section near the top). Then proceed to totally delete all of the apps that aren't working (if it asks if you want to send to recycle bin click yes). Re-sync phone, which will remove them from the phone. And, finally, re-install them. It was a pain, but the only thing that worked. Hope it works for you. Good luck!
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i am trying to purchase an ipad mini from a friend but it is locked. It is asking for the apple ID and password. Can i use my apple ID and password to unlock it?
The previous user needs to do this, or the iPad can't be used. If the person selling it is not the previous user, the iPad may be stolen.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
Cheers, Tom -
Hi.. I am reinstalling ios on macbook.
While doing process, it asks for the Apple id and password. I am providing the id/password but it displays the message that apple user id has not been used with apple store... what shall I do to make my id work. Please assistJust to clarify, iOS is the operating system for iOS based devices such as the iPod touch, iPhone, and iPad.
Your Mac runs on OS X.
As for your Apple ID, help here > Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store -
HT201407 Can not get passed the screen where it asks me for Apple ID and password
Dear Apple,
My father and I recently switched our phones because he needed a better phone for business. I now restored the phone and i can not get passed the screen where i need his Apple ID and Passcode. The problem with this is that it would be easy if i knew the Apple ID and password, but my father does not remember any sort of info about his Apple ID or password! Please help me ASAP! Thank you so much for taking the time out of your day for me.
Sincerely, Paresh
<Personal Information Removed by Host>Do not post your personal information on a public thread - not a good idea.
If your father does not remember his Apple ID that he set up iCloud and Find My iPhone with, have him go to: FORGOT APPLE ID to retrieve the Apple ID.
Then follow the prompts to reset the password.
If he doesn't remember the answers to the Security Questions, contact Apple Support to have them reset:
ACCOUNT SECURITY CONTACT NUMBERS
Once you know the Apple ID and the password, you will be able to proceed.
Cheers,
GB -
Hello
I buy Iphone 5 last year in August 2013 and same active this phone for me and make apple id yesterday i reset my phone after that he need my apple id and password but i no have any id and password. Secandly i contact to apple support and i want to talk to him on given number pakistan but this number is not good and saying this number is not in use. And i am also call on 1800-my apple phone number he also saying samething. Plz help me for this regarding.There is a new security feature in iOS 7 called Activation Lock. Any time
an iPhone with iOs 7 is reset or restored, the AppleID and password that
was used to set it up must be entered. If you do not remember that information
or bought the iPhone secondhand and cannot find the original owner, the iPhone
will be useless.
There is no workaround to Activation Lock. -
Its been more or less 3 months since i last signed in i dont know how to get in now, i put my apple ID and password, but it says its not an icloud account
An update.
From iCloud Control Panel 2.1.1 for Windows
"iCloud Control Panel 2.1 and later includes support for Windows 8"
but you still need to set it up on a Mac or iOS device, "Note: To create an iCloud account you need an iPhone, iPad, or iPod touch with iOS 5 or later, or a Mac with OS X Lion v10.7.5 or later." -
My HP office jet 6500 printer is stuck on pause. I do not have an admin name or password that it keeps prompting me to give, as it is a wireless printer and that info was not required when we set up the printer. I have checked all diagnostics and connections and they are all good/passed. I am so frustrated!!! This has never happened in the past.
What is asking you for an admin name and password? What does the dialog say, exactly?
What model iMac are you using, and which OS version?
If it is earlier than Lion or Snow Leopard, try deleting the printer and adding it again as explained in this document
http://support.apple.com/kb/TS3140
Otherwise you can "reset the printing system" as explained here
http://support.apple.com/kb/HT1341
and here
http://support.apple.com/kb/TS3147
Download the latest drivers here (Lion, Snow Leopard)
http://support.apple.com/kb/DL907 -
i had problems with it being very slow even thought I deleted all my music and pics and even a lot of apps so I figured I'd reset it and restore from the backup I have on iTunes. but after aksing for my apple id and then being forced to change my password, it also asked me to associate an email with the account.after all that when I try to restore it says it has a problem. I can't remember the exact message I get.
I set it up as a new ipad thinking I'd try and use iTunes to retrieve it. but it doesn't look like I can do it that way either.haven't synced with a my laptop in a while.Find Apple ID
https://iforgot.apple.com/applied
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
hi can any one help me i have done a factory reset on my i phone but its asking for a apple id thats not mine i have contacted the seller and i have been told that its been removed from find my i phone please help
That is the Activation Lock
There no way around that without the previous owner's AppleID and password.
It is totally worthless to you. Return it an get your money back.
Allan -
I can't update my apps in my iPad because it asks me to sign in to an outdated id which is different to my current Apple ID
Apps are always tied to the ID that was used to purchase them. If you bought the apps with old username and password, you have to continue to use them to update the apps.
If you changed the username because you got a new email address, sign out of your old ID in Settings>iTunes and App Store. Tap the old ID and sign out then sign in with the new/changed ID.
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