Keep being asked security prompts?

On any device (Ipad, Iphone 4S, Windows desktop), when purchasing any item (Ibook, Itunes, app store), I keep getting asked for username and to supply 3 security questions. I provide questions/answers, but can never get past that screen. A large black box appears and nothing is ever purchased or charged. If I close out and return later, I'm asked to re-select 3 security questions/answers. I re-enter same questions/answers, etc., etc. This has been going on several weeks.
I have submitted this online through Apple express line twice, but never received any reply back after many days. I called Apple, but they said it would need to be addressed by Itunes. Online Itunes customer support has never responded. I've changed credit card information. I've gone online to try to submit questions/answers, but was asked a different single question under My Account. All very frustrating!
I have to assume it's an account problem since affects all device and all products. But I can't find anyone anywhere to help resolve.
Any suggestions for fixing? Or for a contact for resolving such issues (the "I'd really like to spend money on Apple products but your software won't let me" problem)?
Thanks.

Try browsing to My Apple ID to see if your username and password is accepted there.
You might be able to find other helpful Apple ID info here too -> Frequently asked questions about Apple ID

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