Keep getting a "not responding" message. It's getting worse by the day. Nothing seems to work, including resetting.
I've been getting this message for weeks now. And this is the 3rd time I've asked for help with this and nothing is working. I'm thinking about jumping ship back to Internet Explorer. Can't believe I'm saying this since I've been with you guys for years now. Can anyone PLEASE help? Keep getting this damn "not responding" message.
Note that your System Details List shows multiple Flash plugins.
*Shockwave Flash 15.0 r0
*Shockwave Flash 14.0 r0
*Shockwave Flash 13.0 r0
You can find the installation path of all plugins on the <b>about:plugins</b> page.
*http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins
You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.
*(32 bit Windows) C:\Windows\System32\Macromed\Flash\
*(64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
You can try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Similar Messages
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I've done everything I can find in this forum - using Safe mode, changing McAfee settings, etc., etc., etc. I downloaded Thunderbird again and reinstalled it. Nothing helps. I can look at one email but if I try to delete it I get the "Not responding" message. If I try to go to the next message I get the "not responding" message. If I try to do anything while the screen is frozen, it goes grey and I get the "not responding" message. Short of changing my email viewer, is there anyway I can fix it.
I have this problem too and it is EXTREMELY frustrating!!!
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Adobe Acrobat Pro DC keeps crashing with "Not Responding" message
Hi there, I just started using Adobe Acrobat Pro DC and it keeps crashing with a "not responding" message. It never used to happen with acrobat XI. Any ideas?
I'm using Windows 8.1 on an Acer with AMD A10-5700 APU 64bit OS...Hi ,
Does this happen while accessing any PDF ' or when you launch Acrobat ?
You could try repairing Acrobat and see if that helps .
Is there any error number or exit code associated with the error message ?If yes ,please share the screen shot of the same.
You could also uninstall Acrobat using the Cleaner Tool .Here is the link to download Cleaner Tool .
Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
Once uninstalled you could try downloading it again .If it is a subscription ,you could refer the following link .
https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
You could restart your machine as well and then try to launch Acrobat .
If it is a perpetual license ,you could refer to this one .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Make sure to disable all the third party software before you start installation .
Let us know how it goes .
Regards
Sukrit Dhingra -
Last night, my computer running Windows 7 premium home edition downloaded some automatic updates. I came in this morning to find that it had done a restart after adding these updates.
Now, anytime I click a link or do something which requires a redirect to another web page, my program gives me the not responding message and I have to wait 30-55 seconds for the program to continue.
I have Firefox 4 and it was running smoothly up until this morning, so I can only assume that whatever the automatic updates were, there is something in them that is causing this error. I do not know what updates were installed.I don't have that problem in Firefox 29 when I read Gmail or AOL (aim''.''com) webmail. When I click on a webpage link in an email I'm reading (example: http://www.tworivertheater.org/ ) the link opens in a separate Firefox tab.
Are you saying this doesn't happen in outlook''.''com webmail and the link opens in the same Firefox tab as the email itself? I don't use outlook''.''com webmail myself. Hopefully someone will be along who does, or see [[Problems with email and how to find help]].
It might help if you would confirm the type of link that is opening in the same tab as the email you are reading in your outlook webmail. If I misunderstood your problem, please explain it better.
It might also help if you could furhish more troubleshooting information. Please do the following:
*'''For Firefox 29.0 and above''': Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''.
Now, a new tab containing your troubleshooting information should open.
*At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
*Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article [[Use the Troubleshooting Information page to help fix Firefox issues]]. -
When emailing from iPhoto I keep on getting 'server not responded' message.
Would anyone be able to help with the issue I have with iPhoto. Every time I try to email photos directly from iPhoto I get this message 'server not responded'. I have the lates Mountain Lion OSX installed on MBA. Also, in addition to iCloud account I tried to add two more email accounts to iPhoto hoping that this might solve the problem, but it didn't. Would anyone have any ideas what I might be doing wrong?
Thank you.Marius,
set the mailer in the iPhoto Preferences to "Mail.app", not to "iPhoto"
iPhoto > Preferences > General
Email Photos using: Mail
This way you will be able to mail your photos directly from iPhoto, but you cannot use the iPhoto cards; use the Mail Photo stationary instead, once the mail panel opens.
For some reason mailing using iPhoto as Mailer works for me only, if I am mailing from my iCloud accoun,t and if Mail is set to use the iCloud account by default.
Regards
Léonie -
Every time anything happens on Firefox, I get a 'Not Responding' Message for around 10 - 20 seconds.
For the last couple of days, Firefox has been acting strangley. It doesn't crash and need to be closed, it is just a lot of Micro crashes. Every time I change a tab, refresh a page, click on anything, do anything, Firefox stops working for about 10-20 seconds, sometimes shorter, sometimes longer. When it happens, I get a message at the top saying (Not Responding) untill it fixes it self later.
I had been quite happy with Firefox, but if this problem can't be fixed, I will be forced to find an alternative, which I dont like the sound of. Any help would be appreaciated...This advice did not help. What else could be wrong. This is becoming ridiculous!!!
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I keep getting "Firefox Not Responding". It is getting really old!!
I am getting really tired of getting a "Firefox Not Responding" while on the internet. I tried resetting Firefox AND Uninstalling and Re-installing. All those did was lose all my favorites for me. It still doesn't respond well.
After a Reset, Firefox should have created a folder on your desktop named Old Firefox Data. You should be able to recover your bookmarks from there once Firefox is running a little better.
To rule out Flash as a potential culprit, could you try one or both of the following:
(1) Disable the Protected Mode feature of the Flash Player plugin.
The following pages provide different ways to do that:
* Adobe support article under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
* Manual steps: https://support.mozilla.org/questions/968190?page=5#answer-509209
* Batch file to automate the manual steps: https://support.mozilla.org/questions/982093#answer-518078
Flash needs to completely unload from memory (restarting Firefox might help) before this would take effect.
(2) Set Flash to Click-to-Play ("Ask to Activate").
This will delay Flash from starting on a page until you approve it, which will help distinguish Flash-generated issues from page load and layout issues.
To set "Ask to Activate", open the Add-ons page using either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Plugins. Look for "Shockwave Flash" and change "Always Activate" to "Ask to Activate".
When you visit a site that wants to use the Flash, you should see a notification icon in the address bar and one of the following: a link in a black rectangle in the page or an infobar sliding down between the toolbar area and the page.
''Any improvement in these scenarios?'' -
I get a "not responding" message when changing websites or webpages.
When I change to a different web site, or go to a different page withing a website very often in the upper left corner of my screen I see the message "Firefox is not responding" and my computer freezes up for a few seconds. Sometimes it freezes up for 30 seconds. This is extremely annoying. This happens quite frequently. I have tried re-installing Firefox, but the problem is still there.
Using McAfee?
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Problem has got worse since upgrade to latest version. System hangs with message Firefox (not responding).
In other words, no fixes that require firefox to run or be open can be used. That is the problem, it will not run, but says it is running, even though it is not according to the task manager.
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Firefox hangs at anytime. Nothing works, (mouse/keyboard). Sometimes after 1 or 2 min. it works again, other times it freezes & I must re-boot (cut power & restore power) as keyboard or mouse does not respond. This happens at anytime, not when doing any specific task. Also have an unrelated question: I have have 2 Firefox icons on my desktop & 2 on my bottom toolbar, one reads as "Mozilla Firefox" & one as "Mozilla Firefox (2)". Is it possible I have 2 versions/programs installed & if so, how do I verify & correct this?
You may somehow have installed a second copy of firefox. (I deliberately have multiple versions installed) Have you been trying the Beta or Aurora channels of Firefox ?
You may have just copies the shortcut icons. I use XP but assume Vista is similar, and that if you right click the icons they will allow you to see the properties, that will include the path to the firefox program ''firefox.exe'' . Do both shortcuts point to the same file and location ?
Another possibility is that one icon is for normal use, and another for safe mode, again something you will discover if you study the properties.
For general information see
* [[firefox hangs]] <-- clickable link (blue) --
*[[firefox is already running but is not responding]]
There are currently two reasons for hangs that are frequently reported
* see http://blog.bonardo.net/2011/09/30/is-your-firefor-freezing-at-regular-intervals
* and another is where pages are slow to load [[Firefox never finishes loading certain websites#w_lower-the-max-number-of-http-connections]]_lower-the-max-number-of-http-connections -
No further details, except that it keeps going into 'refresh' mode every other minute---games, emails, etc. All tabs and bookmarks.
The default of the pref network.http.max-connections has been increased from 30 to 256 in Firefox 6+ versions.
Try to decrease the value of the pref <b>network.http.max-connections</b> from 256 to 30 as used in Firefox 3 versions.
*https://support.mozilla.com/kb/Firefox+never+finishes+loading+certain+websites -
My Firefox stopped responding and freezing. I downloaded and installed a new version and this did not help. Reinstalled several times.
Moving this discussion to the Downloading, Installing, Setting Up forum.
SJ1122 have you removed the migrated InDesign CS6 installation using the uninstaller located in the Applications/Utilities/Adobe Installers folder? If so then please also run the CC Cleaner tool - Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html to ensure complete removal.
Adobe applications are not designed to be copied/migrated/transferred to other computers. In the future please migrate/transfer/copy your documents and settings and reinstall your Adobe Creative Applications. -
In addition, whenever I open tabs the browser starts pausing for a while. This didn't happen before. I think there might be some sort of inconsistency in the latest update of firefox which was automatically installed yesterday.
It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone. -
Every few minutes I receive a "not responding" message and I can do nothing until it goes away.
Every few minutes (sometimes in less than 60 sec., Firefox will hang up. If I try to keep typing I'll get a "not responding" message and will have to wait until it goes away to continue. This happens consistently when going through my e-mail, but it happens at other sights, whenever I have to type an entry. I have tried disabling all my add-ons and it still happens. I have deleted Firefox and reloaded it and the problem still occurs. I am on the verge of going back to Microsoft Explorer because it is taking far too long to navigate in Firefox. I am using Windows 7, 64 bit, on a one-year-old Dell laptop with plenty of speed, memory and hard drive space.
You can check that your plugins are up to date by clicking on this link:-
http://www.mozilla.com/en-US/plugincheck/ -
"NOT RESPONDING" message whenever I start using my Windows Media Player
I don't know what it is that causes this - if it's something to do with having the lesser expensive Hewlett-Packard computers, but this is the 2nd HP laptop I've had and the one thing I've had in common w/both of them is that, one, I got them for under $500 - about $445 or so, w/tax...anyway, I suppose that the more expensive HPs are better and wouldn't have petty problems like this - but anyway, - the last one I had & this one I currently have - the last one was a Windows 7 and this one is Windows 8, so the O/S has nothing to do w/my problem. Anyway, it's like this: every time I turn on the PC, then get it all revved up & ready to go, etc. when I turn on my Windows Media Player (WMP) the thing comes up on screen and it sometimes takes a few seconds, since I have about 740 CDs worth of music on here, but anyway, once the CDs show up on the WMP album page (where they're put up in alpha. order of LP name, as opposed to artist names, etc) - and so, when I go from the "A"s downward, just paging through it, looking for something to listen to, for instance, it ALWAYS, inevitably, without fail, gets stuck, sometimes sooner, sometimes later, but usually by the time I get to the Cs or Ds, the thing gets stuck and freezes up on me and I can't do anything w/it. Then, when I try to click the mouse a couple times or whatever, I get a message at the top of the WMP box - on the top of the box it reads "Windows Media Player", like usual, but when it freezes up like this and it stays stuck for anywhere from 10 seconds up to a minute sometimes, the message that pops up right next to the "WMP" label on the blue border reads "NOT RESPONDING". 99% of the time, it just takes a little patience and sometimes just clicking the mouse buttons a few times and/or hitting a few keys on the keyboard (not hard, just randomly pressing down on some) - then it will finally come back & unfreeze and I'm usually able to continue browsing through my catalog, but there has been other times when it seems to be in worse shape - it'll read "NOT RESPONDING" for a while and no matter how much I click the left or right mouse buttons, tap the mouse on the pad, or whatever, it might come unstuck for a few seconds, then, I think I'm OK again, but sometimes, as soon as it looks unstuck, I can't get it to move at all and right away the "NOT RESPONDING" message comes right back up (and the page fades a little too) - in fact, lately, just before I did a refresh thing on my PC to try & get things to work better, it was giving me big trouble, it would just sit there, stuck, frozen up and nothing I did would unfreeze it. I'd be frantically trying to unstick it, but no matter what I did, it'd still be frozen and when it does that, I can't get it to do anything. Recently, when it would do this, sometimes, if I had not tried to get too far down in the alphabet, I can get a certain album open and get it to start playing, but the "NOT RESPONDING" message will pop up now and again, but the music will play all right, uninterrupted.
Anyway, this is very annoying. It's been happening for so long now, that I basically take it for granted that it's going to freeze up on me when I 1st bring it up. I have no idea what's causing this to happen; like I said, this happened when I had a previous HP laptop that was working with Windows 7.
Kind of a long-winded way of putting this issue to anyone, but I just wanted to be clear and specific.
Is there ANYONE out there who owns a cheapo HP? (not a Compaq, the computer co. HP bought for that purpose, to make their cheap computers and differentiate them from the HPs) - But I wonder, it's been so long since I've even checked -does Compaq even exist anymore as a separate entity from parent co. HP? If not, then that explains why there's a difference between HP laptops that are $400 or so (at Best Buy) and the more slick, expensive HP laptops that have all the bells & whistles and usually run over $1000. Of course, I'm not about to shell out twice as much money to buy an HP just to see if the more expensive ones don't behave the way their cheap models do. I also had a Toshiba I bought about 3-4 years ago and I had even more problems with that - one instance was when the CD drive went out on me and I had to ship it in to HP (still under warranty, thank heavens) and they put a new drive in and shipped it back to me. It also crashed one time, and got infected with a virus or two or three, which meant I had to re-set the computer back to the original factory settings and, not having an external hard-drive with which to back up all my music, pix, documents, etc (my music is the most important stuff on my computer to me), which meant that I had to go through this long hassle of replacing all the music I'd lost. I have a lot of my own hard copies of CDs, but there were so many more CDs that I didn't have copies of, so I had to visit the library over & over, checking out as many as 25-30 CDs at a time on a lucky day, when the library had a lot of the CDs I needed to replace in my WMP. I don't want this to happen again, so I am going to get an external hardrive but I still don't know for sure if that would work. At least, by resetting the PC to factory settings I was able to get rid of the virus(es) that were screwing my computer up badly
So - has anyone out there had any similar problems? If so, I would appreciate any help or suggestions you may have as to how to deal with this sort of thing.
Thanks a lot. Hope to hear from one of you out there in the future.
Have a nice 4th...
Kent M.Hello kmanthie,
I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
I worked on behalf of HP.
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