Keep getting 'Cannot send message using server...' message - Why!??

Hi there,
Every time I launch Mail, the first time I try to send a message I get the same window, warning me that Mail 'Cannot send message using the server...'.
It's annoying, because this is the only server I have, and it does work. I just have to hit the 'Use Selected Server' button, and it works.
But next time I launch Mail, I have to go through the same tired routine.
Does anyone have any suggestions as to what I might do to solve this problem?
thanks so much,
Malcolm

Hi Malcolm.
It isn’t clear whether you’ve always had this problem in Mail, or it started to happen as a result of some changes you made, or what...
Is this outgoing server associated with a mail account provided by your ISP or something else?
Doesn’t the error message give any additional information as to what could be the cause of the problem? What does Window > Connection Doctor say?
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Try also turning OFF all the network port configurations except the one needed to connect to Internet and see whether that helps — if it doesn’t, turn ON again the ones you want enabled.
Also, try using a different method to connect to Internet, if possible, or connecting the computer to Internet as directly as possible, i.e. bypassing any routers that might be present, using an ethernet cable instead of wireless, etc.
Mail keeps information about outgoing (SMTP) servers in a separate list independently of the mail accounts themselves. The account settings just associate one of the available outgoing servers with each account. Orphaned or dangling outgoing server entries (i.e. not associated with any account) sometimes cause weird sending problems.
Go to Preferences > Accounts > Account Information > Outgoing Mail Server (SMTP), choose Edit Server List from the popup menu, and delete any servers that shouldn’t be there. The Edit Server List panel shows the account each outgoing server is associated with.

Similar Messages

  • HT1277 Help! Keep getting Cannot send message using the server lass1 - n1s.host-service.us tried all the other servers is it because it's my own company and i set up the email on cpanel ?

    I've tried using all the suggested ones.
    I need help configuring.
    I think it's because it's my own website like company. not @hotmail.com or gmail.
    Help !

    Hi, is it POP or IMAP?
    Might it be your chouce of ports?
    The receiving email ports are:
    IMAP is port 143
    IMAP-SSL is port 993
    POP is port 110
    POP-SSL is port 995
    Outgoing ports are...
    SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

  • Keep getting "Failed to connect to server" message after changing out my old router to a new one. Cannot receive any new emails. How do I connect again?

    What can I do to fix this?

    Check the address of the router in your settings for Windows. It has probably changed. You might want to check the settings in the router itself as well.

  • I keep getting "Cannot connect to iTunes Store" message

    Everytime I try to download an update or just a new app, I am asked to put in my password. I do that and I get a message that says "Cannot connect to iTunes Store". I have gone and changed my password and updated my info and I still am getting the same message. This just started recently.

    So, I looked around the web for some solution as to how to fix this problem and found this:
    http://ipad.about.com/od/iPad_Troubleshooting/ss/iTunes-does-not-recognize-iPad. htm
    I did all of the things in this list and of course turning the iPad off then back on worked.

  • I keep getting a FORBIDDEN on this server message for Spanking Library

    I have been visiting the library of spanking fiction for ages, having posted stories there. Now, today I am suddenly told that visiting is forbidden on this server. How can I sort this please?

    If you have any further problems with the co.cc URL you can also try the alternative URL for the Library of Spanking Fiction which is:
    http://www.spankinglibrary.tk/

  • Keep getting "cannot connect to iTunes store" message?

    I have wifi connection but can't access the app store or iTunes store

    This is a support article that you should start with. Use the links at the end of this support article for more things that you can try as well.
    Can't connect to the iTunes Store

  • "Cannot find the DHCP server" message in 2012 R2

    Hello All,
    I am running Server 2012 R2 with a DHCP server running on it(usually).  Every few days or so, when I go into my DHCP console, I click on my server and I get the above message written in the topic of this thread??  Does anyone know why this is happening? 
    The server is literally on all the time.  It mentions that the DHCP service isn't running, but what can be shutting that down?  From what I have tried, the only way for me to rectifiy the issue is to do a restart during non-peak hours and the DHCP
    server comes right up no problem.  It doesn't seem like I am having DHCP problems in my organization even though this message is up.  Any ideas?
    Thanks,
    Chris

    Hi Chris,
    How are things going?
    Based on your description, you get “Cannot find the DHCP server” message, but it seems that the DHCP services in your organization has no problems.
    I agree with Jugganutz1871. In addition, have you recently made some changes in your DHCP server or your network? Such as, there are some cases with firewall.
    If there are any updates, please feel free to let us know.
    Best Regards,
    Tina
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

  • Keep getting "cannot connect to itunes store" when trying to update aps.  help please.

    am trying to update free aps on ipad mini. i key in itunes password but keep getting "cannot connect to itunes store" message. have changed password twice & password works on laptop.  why won't it work on ipad?

    Hello richvasmc,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Best of luck,
    Mario

  • I keep getting Alarm popups saying that it cannot send msg using the server null. I think I have disabled email (I use Gmail) and the calendar however I still get these popups and I can't close them?

    I keep getting Alarm popups saying that it cannot send msg using the server null.
    I think I have disabled email (I use Gmail) and the calendar however I still get these popups and I can't close them?
    How can I disable the Alarm popups?
    Thanks
    Brian

    OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
    Google Mail recently implemented additional security measures "for your protection" of course. The manifestation of that may be the requirement to create a unique, "application-specific" password for each one of the various Google services you may use. That requirement probably includes Google Mail. So if the above Apple Support document doesn't resolve the problem, research Google's application-specific password requirements, and how to configure Mail to use it.
    I asked the Hosts to edit or obscure the email address in your post.

  • I cannot send email from my ipad. Getting address is rejected from server message.

    I cannot send email from my ipad. Getting address is rejected from server message.

    Check the outgoing mail server setting. Make sure that your username and password are in there.
    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

  • I cannot send or receive text messages from other iPhone users. I don't get an error I just don't receive any messages and the other users do not receive mine.

    I cannot send or receive text messages from other iPhone users. I don't get an error I just don't receive any messages and the other users do not receive mine.

    Reset the devices: Hold down the home button along with the sleep/wake button until you see the apple, then let go.

  • Keep getting Cannot save library file error -50 message on my PC

    I keep getting "cannot save library file error -50 when I open up iTunes on my PC
    Won't download music purchased on iPhone4 to iTunes in my PC

    Same issue here. Running Windows Vista Home Premium Edition and newest version of iTunes. Normally happens when I am ripping a CD into iTunes and by chance multi task or the screen saver kicks in.
    What ***** is if you walk away while ripping a CD(because it takes 3 times as long in iTunes vs any other ripper), and it will halt your ripping until you click "ok". I have not tried the "dont tell me again" check box just in case it is a problem I need to know about. This happened about 2 or 3 days after upgrading to Vista and I got an empty library the next time I opened the library. Somehow it got corrupted. Luckily I back up the xml file and just restored that one file from last back up.
    (off subject but also getting the maxed our processor still in the newest version for Windows Vista. Wish they would fix that!)

  • I cannot send pictures with text messages...can anyone help?

    I cannot send pictures with text messages...can anyone help?

        Hello Drussell52
    I would love to assist you! Let's get those pictures flowing. Are you seeing an error message? Can you use the Browser on the Z10? What zip are you in?
    I look forward to your reply.
    JoeL_VZW
    Follow us on Twitter @VZWSupport

  • Cannot send or receive MMS messages!!

    I cannot send or receive MMS messages on my BT mobile HTC S620.  Also I keep getting the BT Set-up screen yet it won't proceed past the first step of four!  I have re-set this handset back to factory settings and updated the software via computer/download, however, I cannot find a solution to get my MMS messages! Help please?  (By the way wireless, emails and SMS messages work fine.)
    Solved!
    Go to Solution.

    Sounds like something has gone wrong with regards to the MMS settings and looks like you'll need to re-enter them.
    The settings I found for it as follows:
    Access point name: mobile.bt.uk
    Username: user
    Password: btmms
    Authentication: Normal
    Data bearer: GPRS
    Gateway IP address: 212.183.137.012 or 62.239.21.123
    Session mode: Permanent
    URL address: http://mms.bt.com/servlets/mms or http://mmsc.btmms.co.uk:8002
    We have also been told that the following settings may work for a corporate BT Mobile: APN: btmobile.bt.com , username:bt , password:bt, port:8799 , IP address:212.183.137.12
    My Motto:
    Going to kill my HomeHub 2 very soon.

  • Since moving my iPhone 4S with iOS 7.0.4 to straight talk I cannot send or receive mms messages. How can I fix that?

    Help me please... Since moving my iPhone 4S with iOS 7.0.4 to straight talk I cannot send or receive mms messages. How can I fix that?

    Since Straight Talk, using a GSM iPhone is not "officially" supported, you're gonna have to configure the APN settings manually. Go here:
    http://www.unlockit.co.nz/unlockit/
    This site is a collection of APN setting for unsupported GSM carriers. This is a good place to get the correct settings for your phone.

Maybe you are looking for