Keep getting connections to the server failed any ideals anyone
Keep getting connections to the server failed when checking for my email using hotmail ideals anyone thanks
You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom
Similar Messages
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All my apple devices have suddenly stopped allowing me to access my email account. I keep getting a message saying "cannot get mail, the connection to the sever failed". What has happened and how do I fix it?
Have you seen this? Take a look. There are issues with Microsoft services today.
https://status.live.com/ -
Anyone else get "connection to the server failed" when trying to get yahoo mail?
Suddenly I cannot get my Yahoo mail - I get the above message. I get all other mail - gmail, aol, etc. Spent over an hour on the phone with Apple (don't) Care, they blame Yahoo. "Yahoo is having issues" I was told. Yahoo is of no help. I've gone thru all the suggestions such as delete the accounr, replace the account, etc,. etc. I get Yahoo mail on my Dell laptop and my HP desktop but not on iPhone (5s), Apple Mini or iPad. Anyone have an idea to try or has anybody had this problem? Thanks!
Talk to your IT department...
Or if you're at University, talk to the computer team.
Most Uni's are using outlook.com as the server connection not mail.youruniversity.edu -
I cannot access my emails accounts after backing up and restoring my info onto a new iPhone. Any ideas?
Hi kristafromne!
I have an article here that I believe will help you with this issue. This article is about troubleshooting email accounts on your iPhone and can be found here:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
My Yahoo email asks me daily for my email password or says the connection to the server failed. Is anyone having this problem currently? I noticed old messages in chat mentioned the same problem. I get into my Yahoo email fine on my desktop computer for several weeks without re entering a password. But the IPad does not seem to be connecting daily with Yahoo without putting a password in again.
So, I didn't change anything and now it is working better. I still get the odd error though.
I have a feeling this has something to do with the SSL update Apple released and it was their server side. -
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So i have a hotmail/live email account(s). the hotmail account is a paid account. I set it up and it works great, then after sometime i get the dreaded Cannot get mail error. I can delete the account and reconfigure it and the sec it checks for mail i get the error message. All my other accounts work: Exchange x 2 and gmail.
I tried a @live.com account and it doesn't give me an error message, it just doesn't show anything in the inbox.
I have an IPAD 2, 32 gig verizon 3g. Same issue regardless of wifi or cellular.. Firmware is 4.3.5 (8l1)
Any help as this is very frustrating.I to have encountered the same problem.. When i add other adresses via the Windows Live tool in the menu 'E-mail' everything works.
Though with my standard e-mail nothings seems to work.. Always get 'Connection to the server failed'!
This worked like a charm on my iphone 3G and Ipad 2 since May.. And now it's down
I've tried re-adding my account, unlocking via Google, timezone... Can anyone help? This is really frustrating -
When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'. Can anyone help me correct this?
Thank you BobbieWhen I try to check my email, it says 'Cannot Get Mail The connection to the server failed'. Can anyone help me correct this?
Thank you Bobbie -
Hi my nan keeps Getting an error message of cannot get mail the connection to the server failed.... Can any one tell me what this means please
I too am getting this message. I have been using my iPad for two years with no problems but a couple of days ago I starting having this problem intermittently. I have restarted the iPad when that did not work I deleted the account and reloaded it. Nothing seems to work. I was having the same problem on my iPhone but that seems to be OK today. Any other ideas?
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I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu
Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason -
Can't open my Yahoo email. Message says "connection to the server failed". Any ideas to get there?
Hi saghd,
I have an article for you that will walk you through some troubleshooting steps regarding this issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Thanks for using the Apple Support Communities!
Cheers,
Braden -
I "Cannot Get Mail. The connection to the server failed." Have tried deleting my mail account and then adding again but still no mail. Grateful for any suggestions to remedy this?
I have this problem too. Anyone know why?
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WHen going to mail on my iPad 4 iOS 107 7.0.3 I keep gettin the diagnostic "cannot get mail the connection to the server failed " however I seem to get new mail that matches the mail I get on my iMac ?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
I have deleted and added my hotmail account on the ios device yet it keeps giving me the "Cannot Get Mail" "The connection to the server failed"
Hotmail has been having problems with mobile devices for several days now. It's not a problem with your phone.
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In outlook, I keep getting message, "cannot get mail. The connection to the server failed." However, the mail seems to be coming thru just fine. What's going on?
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
Cheers, Tom -
HT4519 I have a yahoo email account and i keep getting an "error connection to the server failed"
The email account i have always used on my ipad mini is through yahoo. Now i keep getting an error "connection to the server failed" when trying to access my email.
its a common message but could be due to several possible causes
try this
close the mail app by double tapping the home button, swipe the screen until you see the large icon of the mail app. Swipe the app up and off the screen to close. Tap the home button to return to home screen. Open mail app again.
if that didn't work, then...
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute).
Unplug your wifi router for 5-10 minutes and at the same time reset settings on the ipad
settings/general/reset/reset all settings
(no data will be lost)
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