Keep getting Disc Burner or software not found when trying to burn a CD

I am not able to burn a playlist to a CD and get an error at the top of Itunes window "Disc Burner or Software Not Found". I have been able to burn CDs in the past with this same computer but had some issues with songs in itunes. Support had me uninstall Itunes and reinstall. I have also uninstalled the device in the device manager and re-installed it. I really don't know what to try except to ask for help here. I would appreciate any direction I can get. I have a Dell desktop XPS running on Windows 8.

Hi daurel, 
Thanks for participating in the Apple Support Communities. 
It sounds like you receive the error "Disc Burner or Software Not Found" when trying to burn CDs. You mention that you've already tried removing and reinstalling iTunes, and other drivers, and these are good steps. 
If the situation continues, be sure to try the tips in this article:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install - Apple Support
Sincerely,
Jeremy 

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    http://support.apple.com/kb/TS1374
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    Hello queenabs,
    It sounds like you are trying to burn a playlist to a disc in iTunes, but you are getting the error, "disc burner or software not found."  I found a couple of resources that I think might help with an error like this.
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    iTunes for Windows: Additional troubleshooting tips for burning issues
    http://support.apple.com/kb/TS1374
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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    Apple Mobile Device Driver 1.59.0.0
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    http://support.apple.com/kb/TS3299

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    Hello queenabs,
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    I recommend starting with the steps in this article:
    iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
    http://support.apple.com/kb/TS2308
    If you are still having trouble with burning a disc after following the steps in that article, I recommend following the steps in this article:
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    http://support.apple.com/kb/TS1374
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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