Keep getting error 2 message after installing iTunes9
When trying to install the new iTunes I keep getting this error message after installation:
*Apple Application Support was not found.*
*Apple Application Support is required to run iTunes, Please uninstall iTunes, then install iTunes again.*
*Error 2*
I don't know how to fix this. I have tried multiple times to uninstall and reinstall. I don't understand how to fix this problem. From previous posts, I can't figure out where to go on my computer.
I too am having this exact same problem. Is it a coincidence that both of us have HP Pavillions'? Very interested in finding a solution.
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HT5957 Ios7.0.2 keep getting error message cannot install on my IPAD 2. Please help.
Cannot install IOS 7.0.2 on my ipad 2. Keep getting error message cannot install. Please help
Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.
Then test to see if it solved the problem. Then try again. -
Keep getting error message while instaling software updates
i just receive my imac from apple store after they fix my HDD , my imac is using version 10.6.8 and have 2.66 GHz intel core i5 prossesor also have memory 12 GB 1067 MHz DDR3 , i had problem before with my imac and i sent it to apple store to fix it , after they fix it ( they said) i wont have any problem anymore with my imac , and when i try it at home, i used migration assistant to get back my old data to my fixed imac, and now everytime i try to update my imac from software update on apple icon, they can downloading the updates but when i click instal and restart my imac can not installing the updates, keep getting error instaling update on my imac.
anyone can help me with this?This is just a guess, and it may not work, but it won't make things worse.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.
Copy or drag – do not type – the line below into the window, then press return.
defaults delete /Library/Preferences/com.apple.SoftwareUpdate CatalogURL
You can then quit Terminal. -
Help! Still get error message after installing new hard drive
The original problem is below and thought that it would help to include it to see the initial problem.
I went out and bought a new hard drive (500gb) and installed it in my laptop. I went to use the restore disks and I got the same exact error mentioned below. I used a set of disks that I copied from the original recovery disk and it still did the same. What is the error code and how can I fix this!!
Please help!!
I have a Satellite A215-S7444 laptop and everytime I go to restore the drive to it's factory settings using the Toshiba recovery wizard I get the following error: ERROR: 03-EEEE-000, AN ERROR HAS OCCURRED, PRESS [OK] TO TURN OFF COMPUTER.
Just a note, I have used my recovery disks to restore the factory settings before with no problems at all, now I get this message. All the files are accesible on the CD and I have no virus' on my computer.
Lastly, the image part of the drive (The one that is like 1.5 gb) which is usually visible is not any more and has not been for a bit when you should see it when you open "My computer". You can however see it when I go to "Administrative Tools-Computer Management." It states that the drive is Healthy (EISA Configuration), type is basic, and there is no file system associated with the drive and there is no drive letter for it either.Thanks for your quick reply! I was wondering if anyone would reply!
I made the copies on a suggetion that the original may be scratched or something so I figured what the heck? I did format the hard drive though. It is a Seagate 500gb hard drive. I only formatted the whole drive and figured that the restore disks would make the additional partition.
Aside from that, it's the same error message that I had on the original drive. The original drive and OS works (Vista), but I wanted to restore it because I just wanted to wipe everything and start clean. What can be causing the error message, and what IS the error message?
Anymore suggestions or help would be great as I am in desperate need of getting my computer back to working.
Thanks again for replying! -
I keep getting error messages when installing creative cloud desktop app.
I was having a problem with downloading photoshop. The creative cloud pop window is just showing a spinning wheel, so I tried to reinstall the creative cloud desktop app but I'm getting an Error 1: Creative Cloud failed to install message. Help please?!
Wtf help please utilize the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to resolve your current error.
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I am trying to update itune and am geting canot find Update'itunes.msi I have tried to locate the file and cannot wit th phone upgraded to ios6 i canno cnnec it to itunes How can i solve this issue?
Help(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Getting error message after installing 990fxa-GD80
I get the following message:
Posted April 27, 2013 at 2:47PM
EFI Shell Version 2.31 [4.633] Current running mode 1.1.2
Map: Cannot find required ma name
Press Esc in 5 seconds to skip startup.nsh, any other key to continue
shell>>>Posting Guide<<
Did you set boot priority? -
I am not able to load I Tunes.....I attempted to uograde and now am unable to start Itunes....I uninstalled it and reinstalled no luck. HELP?
Follow the below procedure if you are using a Windows based PC. I did not develop it, another forum user did, but I did insert 1 additional step in case you use a 3rd party software package to give your apple devices "Airprint" capability for your non Air Print capable printers (Such as Fingerprint).
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
Remove any 3rd party software which uses Airprint features (such as Fingerprint by Collobos)
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selectingRun as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8 -
I am trying to re-install Creative Suite 5.5 Design Standard on my Widows 7 Professional computer after I had to replace the hard drive. I keep getting error message and I get "Exit Code 15: Media DB Sync failed". I have run C Cleaner with same results. Have Disabled UAC and Startup items and Services with no success. Please help - frustrated to no end. Can someone help me?
make sure you're using the adobe cleaner, not crap cleaner, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
copy the installation files to a desktop folder and install from there. -
just installed PS 13 elements and loaded pictures into organizer. after using PS editor now organizer is not reloading. I keep getting error message saying organizer unexpectedly quit, do you want to reopen. When I click on it to reopen it doesn't and I get the same message again. I rebooted computer, still did it, I uninstalled and reinstalled the program and I am still getting the same error message. This is on Mac OS with yosemite. Any Ideas Please!!!
Thread 8:
0 libsystem_kernel.dylib 0x00007fff9219f4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9219e64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff97717b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff97716ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff97716858 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff8e85533b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 9:: cr_scratch
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 com.adobe.CameraRaw 0x000000012122478b 0x120c28000 + 6277003
2 com.adobe.CameraRaw 0x00000001211ad48b 0x120c28000 + 5788811
3 com.adobe.CameraRaw 0x0000000120fad001 0x120c28000 + 3690497
4 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff9219f4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9219e64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff97717b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff97716ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff97716858 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff977ccef1 CFRunLoopRun + 97
6 com.adobe.ols.library 0x00000001235ebc86 OLSHTTPTransaction::Execute() + 4166
7 com.adobe.ols.library 0x00000001236174f9 OLSServiceTask::PerformMessageExchangeServerPOST(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&) + 1849
8 com.adobe.ols.library 0x000000012360958a OLSServiceTask::PerformMessageExchangeServer(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&) + 1834
9 com.adobe.ols.library 0x000000012361626c OLSServiceTask::ProcessUnhandledMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 1804
10 com.adobe.ols.library 0x00000001235c885c OLSClientSession::ProcessUnhandledMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 124
11 com.adobe.ols.library 0x00000001235c6921 OLSClientSession::ProcessMessageList(OLSAutoRefPtr<OLSElement> const&, OLSAutoRefPtr<OLSElement> const&, OLSMessageOrigin) + 2593
12 com.adobe.ols.library 0x0000000123608d3a OLSServiceTask::ExecuteStateMessageExchangeServer() + 426
13 com.adobe.ols.library 0x00000001236010cc OLSServiceTask::ExecuteInternal() + 1196
14 com.adobe.ols.library 0x000000012361b22e OLSTask::Execute() + 350
15 com.adobe.ols.library 0x000000012361c874 OLSWorkerThreadTaskManager::ProcessTasks(OLSTaskThread*) + 1300
16 com.adobe.ols.library 0x000000012361b454 OLSTaskThread::Run() + 36
17 com.adobe.ols.library 0x000000012363fd88 OLSThread::ThreadProc(void*) + 54
18 com.apple.CoreServices.CarbonCore 0x00007fff9c7108dc PrivateMPEntryPoint + 58
19 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
20 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
21 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff921a475a __sigwait + 10
1 com.adobe.ElementsOrganizer13 0x000000010dce1a84 0x10cc7e000 + 17185412
2 com.adobe.ElementsOrganizer13 0x000000010dce5d15 0x10cc7e000 + 17202453
3 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 12:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff9219f4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9219e64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff97717b34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff97716ffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff97716858 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff8fcfac80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff90df190a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 13:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff921a43fa __select + 10
1 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 com.adobe.ElementsOrganizer13 0x000000010dce02fd 0x10cc7e000 + 17179389
2 com.adobe.ElementsOrganizer13 0x000000010cd34e19 0x10cc7e000 + 749081
3 com.adobe.ElementsOrganizer13 0x000000010dce5d15 0x10cc7e000 + 17202453
4 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 com.adobe.ElementsOrganizer13 0x000000010dce02fd 0x10cc7e000 + 17179389
2 com.adobe.ElementsOrganizer13 0x000000010cd34e19 0x10cc7e000 + 749081
3 com.adobe.ElementsOrganizer13 0x000000010dce5d15 0x10cc7e000 + 17202453
4 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 16:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fb2ad2e std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 126
2 com.apple.JavaScriptCore 0x00007fff99593aaa JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 170
3 com.apple.JavaScriptCore 0x00007fff993828f4 JSC::BlockAllocator::blockFreeingThreadMain() + 84
4 com.apple.JavaScriptCore 0x00007fff9937814f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fb2ac95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff99382f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff99382d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff9937814f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 18:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fb2ac95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff99382f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff99382d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff9937814f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 19:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff921a4136 __psynch_cvwait + 10
1 libc++.1.dylib 0x00007fff8fb2ac95 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
2 com.apple.JavaScriptCore 0x00007fff99382f1b JSC::GCThread::waitForNextPhase() + 171
3 com.apple.JavaScriptCore 0x00007fff99382d78 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff9937814f WTF::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff974c1268 _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff974c11e5 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff974bf41d thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000000000000b0 rbx: 0x00006080000b4460 rcx: 0x00007fff52f7da08 rdx: 0x00007fff52f7d8c0
rdi: 0x00006080001d31a0 rsi: 0x0000000000000000 rbp: 0x00007fff52f7d860 rsp: 0x00007fff52f7d830
r8: 0x00007fff52f7d9d8 r9: 0x00007fff52f7d9a0 r10: 0x0000000000000000 r11: 0x0000000110825b90
r12: 0x00007fff52f7d9a0 r13: 0x00007fff52f7e0e8 r14: 0x00007fff52f7d8c0 r15: 0x00006080000b4460
rip: 0x0000000110825ba6 rfl: 0x0000000000010206 cr2: 0x0000000000000000
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14 -
I cannot install Creative Suite 5.5 on my Windows 7 Professional. I keep getting error message: "Exit Code: 15 - Media DB sync failed". I have disabled UAC and Startup items and Services with no luck. Can you please help?
I am sorry Erickkasner but there is no longer direct support provided for Creative Suite 5.5 installation issues.
You are welcome to post any specific errors you are able to discover within your installation log to this discussion. Since you are using Windows then Exit Code 15 could mean one of the following:
Installer database is corrupted
Update pending to your operating system
Improper permissions set for the Media.db
The installation log file should provide additional insight into the exact error you are experiencing. Please make sure to use the find command to look for the words 'ERROR' and 'FATAL' to locate the relevant error messages. -
I get the following error message after installing the latest version of itunes via auto update: "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?
Hi pholewinski!
I have a couple of articles for you here that I believe will help you with this issue. The first is an article on advanced troubleshooting, and it can be found here:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
If following that article's steps doesn't take care of the issue, you can try the things listed in this article, which is about permissions issues in iTunes:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
my itunes won't install the new itunes. I keep getting error messages that seem to be linked to MobileMe service which I don't even know what it is.
Read this:
iTunes 11.1.4 for Windows - Unable to install or open - MSVCR80 issue -
Keep getting error message "FCE" can't install on this disk. A newer version of this software already exists on this disk. Have remove all FCE elements with no success.
http://www.digitalrebellion.com/fcsremover/
-
I have tried to download ITunes 11on Windows 7 but I keep getting error message 5 telling me it did not install correctly and to install again. Can anyone help?
HI there,
I would recommend taking a look at the troubleshooting steps found in the artilce below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W -
I have installed Adobe digital additions and have tried to authorize but keep getting error message "Connection error" . The internet connection is working and I do have an Adobe ID can you help please.
I have been using Adobe reader for PC to download my eBooks but the eBook Vendor has switch to Digital Addition,this is from sjpt,
Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your Adobe ID.
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