Keep getting error -45054 when trying to make a purchase from iTunes.
Whenever I try to make a purchase from iTunes, I get a -45054 error. On the Mac, this error is tied to disk access rights; my problem is not the same. Any ideas? Thanks
lydia
we need much more info
Quoted from Apple's "How to write a good question"
To help other members answer your question, give as many details as you can.
Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
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Describe the problem, and include any details about what seems to cause it.
List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
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lydia
we need much more info
Quoted from Apple's "How to write a good question"
To help other members answer your question, give as many details as you can.
Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
Describe the problem, and include any details about what seems to cause it.
List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
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When trying to make a purchase from itunes store, I keep getting an error code, 42408. I'm connected to the internet so I'm not sure why. Anyone else? What does this code mean?
This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue. -
I keep getting error messages when trying download a tv show in iTunes
I have been trying to download this for two days now, and I keep getting various error messages. The latest have been -3256, -42, -3271. All telling me to check my network connection (which is working just fine) or telling me that there are too many files open (even when iTunes was the only thing open). I've restarted iTunes several times, and I've restarted my computer twice as well, but it still comes up. Does anyone else have this problem or know how to fix it? I really would like to watch this video I'm downloading.
This could be an issue with security software (firewall, anti-virus, etc) on your computer conflicting with iTunes. Either disable the software or configure it to properly run with iTunes:
http://docs.info.apple.com/article.html?artnum=106439
Basically, you will need to allow ports 3689 (TCP) and 5353 (UDP) access in your security software. -
I downloaded an album I purhcased a few days ago but one of the album's songs did not download. I received an error message, #499, for which I can get no explanation or interpretation of what error #499 even is (other than generic terms). All my efforts to re-start the download have failed. I've tried several times to download the file to no avail, tried the cloud service to no avail, and re-started the computer to no avail.
My main intention is to, of course, get the download completed. My secondary intention is to, hopefully, bring to the attention of Apple - iTunes staff, the grossly inadequate, dare I say cryptic, error message descriptions iTunes displays.
I can provide the purchase receipt number if it is required.Hey SDGardella,
Thanks for the question. I understand that you are receiving error 499 when attempting to download purchases from the iTunes Store. The following resource outlines this error message:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 499"
This alert occurs due to security software. Follow iTunes for Windows: Troubleshooting security software issues.
Thanks,
Matt M. -
Error message when trying to make a purchase in iTunes store
I can connect to iTunes store fine, browse around etc but as soon as I try to do something eg make a purchase, download an app, log in etc I get an error message saying ;
"We could not complete your iTunes store request. An unknown error occurred (-9808).
There was an error in the iTunes store. Please try again later"
Been like this for days now, no change to PC setup so no idea what to do....
Any advice?I too am having this problem and have had, for about a week now.
I've found that by logging off itunes (if I can), closing it down, and then restarting it, sometimes allows it to work for one transaction (say downloading an updated app). After that it's back to the same error.
Really annoying. -
When I try to download a movie, it says downloading error, tap to retry. So I tap and it says download not available at this time. Is it about storage?
Usually when you don't have enough space, your iPad will tell you that. To be sure, go to Settings > About and see how much space you have left. If you have more than 5 GB, you likely have enough space.
I'd try rebooting your iPad and see if that solves the problem. Press and hold BITH the power and home buttons at the SAME time until you see the Apple Logo, then let go of BOTH buttons and your iPad will restart. -
HELP
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
ASUSTeK COMPUTER INC. G75VW
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00E3B4980AA31F78
Current user is not an administrator.
The current local date and time is 2013-03-07 23:06:56.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.3.0),
E: HL-DT-ST DVDRAM, Rev
Audio CD in drive.
Found 13 songs on CD, playing time 47:20 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:33:03
Track 3, start time 06:28:42
Track 4, start time 10:53:66
Track 5, start time 13:19:02
Track 6, start time 16:27:18
Track 7, start time 19:00:35
Track 8, start time 23:42:02
Track 9, start time 27:43:66
Track 10, start time 31:27:22
Track 11, start time 35:41:29
Track 12, start time 39:35:02
Track 13, start time 42:51:51
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
The last failed MP3 CD burn had error code 4310(0x000010d6). It happened on drive E: HL-DT-ST DVDRAM on CDR media at speed 24X.
Tnx, duh didn't think to try that and I should know better... Don't know why I'm not shown as Administrator since I am the only one that can use this PC... -
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How to set up your iPhone, iPad, or iPod touch as a new device -
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iTunes: Advanced iTunes Store troubleshooting -
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Burn a CD or DVD in Windows Media Player - Windows - Microsoft
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Message was edited by: keeferaf -
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